10 Operational Planning Jobs

Job Summary Senior Operations Executive is responsible for assisting with the management of the daily operations Implement operation plans to improve and track work processes in compliance with organisational requirements Identifying operation related issue to maximize efficiency in terms or time, cost and resources Reporting daily activities of department and highlighting issues that is considerably managements concern

Overview: Cigna is expanding its deployment of Business Planning and Management across the business as we fulfill our customer-centric mission to help the people we serve improve their health and well-being. The Business case management team determines the appropriate plans needed to meet our customers expectations, profitability and within key business targets. The team must possess the ability to visualize, articulate, and solve complex and complicated business problems and identify opportunities for innovation for our global verticals including employer segments, medical cost management, finance, and service operations. These businesses are aligned under our health improvement to drive affordability and customer experience strategies; all with the common goal of identifying what works best - personalized for our customers. RESPONSIBILITIES: Must be able to create data and cost models that assists in selecting appropriate staffing locations based on various requirements such as Skills, languages, regulatory and statutory needs Must be able to provide meaningful insights on resource utilization that is cost effective and meets all the business requirements. Must be able to clearly communicate recommendations to all levels of management. Ability to translate and summarize analytical data findings into actionable recommendations Able to devise detailed resource optimization plans in a multi-site, multiple networks, multiple lines of business & heavily decentralized environment and implement the same on capacity models/tools. Contribute to or develop complete, realistic and achievable plans to drive project to successful implementation (on time, within budget and meeting Customer needs) of new predictive models. Must be able to understand forecasting, and associated staffing by multiple skills/work types Visualization needed to be able to provide actionable insights. Able to devise detailed resource optimization plans and work on Planning team members on execution in capacity models/tools. Ability to interpret data to understand key drivers for results and principal factors leading to the numbers and impact of a metric on other functions. Design and devise solution for small to complex delivery projects, Alignment to business requirements, gaps in available processes and data, best path forward to delivery to business leveraging existing tools/ capabilities with sustainable solutions. Design and devise solution for small to complex BI delivery projects, including identifying static (e.g. Excel/Access) and dynamic (e.g. SQL, Oracle) data sources, alignment to business requirements, gaps in available processes and data, best path forward to delivery BI/ analytics/ insights to business leveraging existing tools/ capabilities with sustainable solutions. Comfortable building sustainable yet tactical solutions in spite of lack of enterprise solutions with offline and online data sources while working with technology for end state solutions Knowledge/ prior experience of Operations, Health Insurance preferred with demonstrated experience in driving operational metric reporting/MIS and improvements while working directly with internal and external customers Competencies:. Manage relationships with business operations, finance and Manage workload assignments across environment achieving optimal performance Strong ability to multi-task in a fast pace operational environment Ability to effectively communicate, both verbally and in writing with various stakeholders & across levels. Proactively identify and initiate change to address performance and process issues. Strong ability to multi-task in a fast pace operational environment Proactively identify and initiate change to address performance and process issues. QUALIFICATIONS: Graduation in Business Administration, Finance or equivalent required Operational planning experience including forecasting will be preferred Proficient in Microsoft Office, including: Skilled in Excel including Building of Macros and Excel Power Query Skilled in PowerPoint Skilled in MS Access Polished presentation Skills Must possess strong organizational, problem solving and analytical skills Experience partnering closely with Finance team & Operations team Good verbal and written communications skills and the ability to work effectively in a virtual team environment. Experience using QlikView, SQL, Tableau and Coding in one or more of the following: C#, Visual Basic, Java Script, or Python, is preferred. AWS (Amazon Web services) experience, Microsoft SharePoint skills and experience, SAS experience, Excel Power Query & Power BI experience, is preferred. Clinical Healthcare planning experience would be beneficial

We have positions for Business Operation Executives, Senior Business Operations Executives and Team Leaders associated with business operations in the Building Materials industry selling or coordinating with Architects or Interior Designers for building Projects Business Operation Executives with 0-3 years experience: Connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Scheduling appointments for clients with designers regularly. Following set processes of fetching meetings, maintaining client worksheets etc. Participating in onboarding sessions, and review meetings Directly interacting with Clients from different building material industries like Marble, stones, furniture, lights, home automation, etc. Internally coordinating with the research team & follow up team. Handling RSVP for curated even events/ showroom launches. Maintain accurate records of operational activities. Coordinate with internal teams to ensure operational alignment. Maintain daily activity reports & monthly reports. Take up complete responsibility for completing the assigned projects with clients. Team leaders with 3-5 year's experience: Will have additional responsibilities to handle a team of two or more. Ensure that the team is connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Team leaders will train the new ops team members for various processes. Ensure the team's daily and monthly reports are accurately maintained and submitted on time. Ensure the team is scheduling appointments for clients with designers regularly. Ensure team follows set processes of fetching meetings, maintaining client worksheets etc. Ensure the team is collaboratively working with team members and maintaining operational alignment. How To Apply? Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17495364316930029714CsB

Responsibilities and Duties: The candidate will be responsible for leading Voice Operations Functions (Collections Domain)Managing Client and Client Servicing, Responsible for SLA management, Governance and Reporting. Driving various developmental initiatives for Retention and Succession planning across levels A seasoned operations professional, who has demonstrated capability providing strategic and tactical direction to a variety of operational support units. Ensure timely achievement of SLAs across business units with no revenue shrinkage and drive on time results for stakeholders and customers that is defect free and in an operationally efficient manner. Manage productivity and drive adequate staffing levels to ensure effective cost management To ensure effective development and management of operations plan. Provide strategic planning and execution to enhance cost control, profitability, productivity and efficiency throughout the companys operation function. Regular Interaction with Leadership team and individual department AVP to ensure that companys operational priorities are aligned with total company mission, vision and values. Be part of customer calls and customer meetings to promote organisations operational excellence. Manage organization through transformation, new system roll-outs, new product roll-outs ensuring no disruption to service delivery. Requirements Graduate in anys tream. Overall 5 years experience. Minimum 2-4-year Experience in AMTeam Lead Role. (Collection Vertical) Advance excel ,Excel based Macros, MS Excel VLookup, H Lookup, Pivot table, Data Analysis and Graphical representation of data. Ability to interact with multiple stakeholders both internal External.

Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

ASTER DM HEALTHCARE LIMITED is looking for Senior Specialist Radiology & Imaging Sciences to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Order Management(Comms).

Broad Role - Responsible for development, exploitation and maximization of business and profitable growth of Enterprise Security Solutions for one or more Divisions / BUs / Segments (Siemens organizations) in the country. He/she represents Siemens in all sales / strategic activities and acts as interface between the Customers and Siemens. He/she acts as the advocate for the Customers interests and shows a personal long term commitment for the Customer. Stakeholders (not limited to) External: Key Customer (incl. executive and senior management), partners (e.g. OEMs / System Integrators, Resellers, Consultants), Industry Associations Internal: Respective Siemens Organizations like Regional Sales, Account Management Offices in Headquarters and / or Region, Regional Division Management, RC Head / Board / CDL / Regional KAM team, Regional BD, Siemens One organization, Market Development Board (MDB) / Corporate Account Management (CAM) / Global Account Management (GAM) wherever applicable." Business-Results Orientation "- Energized by working towards a specific goal set by others, especially business goals. - Takes responsibility and works towards planning targets, overcoming obstacles, setbacks and uncertainty. - Identifies risks and plans for contingencies to ensure delivery for results, projects or other objectives. - Identifies opportunities in own area of responsibility to contribute to the commercial success of the company, including increasing process efficiency or reducing problems. - Actively links actions to relevant economic profit perspective - understands and works to increase profit and/or reduce costs as goal. - Always acts in a compliant manner and uses resources responsibly." Strategic-Innovative Orientation"- Understands own business area within Siemens and industry context. - Clearly articulates the current competitive situation in the context of long-term market opportunities and threats. - Articulates evolving mid-term business or operational priorities, i.e. within two-year horizon. - Frames the right strategic questions for own business area. - Adapts short-term plans as business priorities evolve for the company. - Conceptualizes key areas in which to focus ones efforts in the next two years." Customer Orientation"- Knows how the customer perceives their own business relative to competition or market. - Translates customer understanding into action and aligns own organization accordingly. - Understands the customer's organization, culture, and how things get done. - Develops measurable customer-specific key performance indicators. - Anticipates evolving customer needs and how the organization can address them with current or new products/ services/solutions." Value Orientation"- Spontaneously takes actions that align with stated values. - Expresses thoughts and feelings candidly, truthfully, openly and directly (to employees, supervisor, or interviewer). - Acts with humility despite own high capability ratings. - Accepts and provides honest critical feedback." Opportunity Management"- Identifies, develops and drives leads and opportunities across the defined geographies in Security Domain. - Collaborates effectively with the respective Siemens organizations. - Coordinates and supports the creation of value based offers, including calculation, terms & conditions and the alignment of the offer with the Customers of the Vertical. - Ensures the seamless handover to project execution and delivery. Ensures the conduction of the win-loss analysis. " "Operational Planning & Execution " "- Owns responsibility for the implementation of the strategy, especially for share-of-wallet and regularly forecasts based on YTD figures. - Continuously updates the strategic and operational Verticals / Accounts / Geographies, incl. metrics in Philos-CRM to secure proper reporting to the respective Siemens organizations. - Coordinates and moderates operative business." Team Management"- Builds and leads a team to develop business with the Accounts in Enterprice Solution across the defined geographies and meet the common goal: Profitable growth for Siemens. - Coordinates and motivates the members of the team" Escalation Management"- Establishes him/herself as the point of contact for escalation. - Is aware of the developments of the order at each stage and acts as a single point of contact for the customer when necessary - Provides early recognition of potential risks with (major) business impact and when necessary escalates identified risks in time to appropriate Siemens organizations / management." Change Management"- Openly questions status quo. - Points out specific opportunities for change. - Explains the need for change and innovation to others. - Supports change initiatives even in adverse circumstances. - Produces new ideas and approaches in relation to own team." Collaboration & Influencing "- Prefers working in groups, including groups with a variety of perspectives and origins. - Asks questions, tests assumptions and openly discusses issues, keeps commitments. - Readily accepts and uses expertise and input from others, without regard to source or origin. - Actively listens and responds to the concerns and feelings of others even when not explicitly stated. - Adapts communications to the specific audience. - Builds informal networks internally and externally and views them as part of the value creation process." Leadership "- Assigns tasks, setting clear, specific performance objectives, standards and accountability to all. - Provides insights and background behind goals and actions to the team. - Shares information and rationale proactively, also when not required to do so. - Checks goal achievement standards, compliance and responsibility assignment. - Gives feedback to the team and determines team improvement actions. - Encourages positive and professional behavior through own actions and monitors inappropriate behavior."

Skill Finacle Relationship Management Operational Planning Customer Retention New Business Development Job Purpose The role is responsible for managing all compliances involved in connection with the business of ABCD throughout the entire life cycle of the products and services offered by ABCD, including distribution business, lending business , payment solutions business. Job Context & Major Challenges Organizational Context ABC Digital has been incorporated as a wholly owned subsidiary of Aditya Birla Capital in 2023 to engage in distribution of Aditya Birla Capital products and providing services to customers, including web-based services, e-commerce, and payments facilities and allied activities. ABC Digital is developing an omni-channel based D2C platform (website and app) to acquire new customers and serve them seamlessly. In addition, ABC Digital has started a virtual engagement management through inbound and outbound calling. Also, ABC Digital is engaged in selling different ABC products to walk-in branch customers. The business of ABCD involves deep understanding of technology in the financial sector and the inter-play of laws and regulations in connection therewith. ABC Digital is collaborating with all ABCL subsidiaries to deliver a truly personalized and seamless omni-channel experience for both new and existing customers by building capacity and enhancing productivity through investments in talent, technology, marketing, and data and analytics. Job Context Part of Compliance & CS team looking after Managing compliances in a timely and orderly manner in all regulatory matters under corporate laws, including SEBI, MCA, RBI, Information Technology; Work regularly with internal teams to complete filings within prescribed timelines; Payments being one of the key elements of ABCD, this position would requires to have a deep understanding of the payment and settlement systems and all laws and regulations in connection therewith. Being a distributor of various products and services ABCD will deal with huge volume of data this position will be required to ensure compliance with data protection laws including regulations stipulated by various regulators in connection therewith. Enabling skill sets & qualifications: - CS with minimum 5 years of post-qualification experience Candidate from private bank / NBFC / Mutual fund / Wealth management firm / Insurance Corporate agent/ law firm/Lending organisation . Candidate should be well versed with 2-3 of the regulations atleast relating to regulations mentioned in this JD

Profile : Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning, Operational planning, Production scheduling and S&OP. Distribution experience Export, Import and Logistics (stock, Store) and work with global stakeholders on such areas. Expertise on Inventory and cost saving projects Manage Order to Delivery process through effective planning and control. Coordinate between Sales and Operations teams for delivering customer requested dates. Release of Jobs for In-house parts and Purchase schedules thru ERP. Coordinate and ensure availability of material for Production of Finished Goods as per Production Plan. Release Production MIS as per Management requirement. Monitor Inventory as per corresponding Inventory norms of respective areas and alert Management on variances on regular basis. Productivity monitoring. Production stoppage reporting for breakdown /material shortage. Manage Sales, Inventory and Operations Plan (SIOP) process. Education/Experience: Qualified Post graduate from Supply Chain Management. 12 + years of experience. Strong personal leadership, good organizational, interpersonal and communication skills. Knowledge of Manufacturing process flow. Oracle/ ERP Exposure.