Chief Of Staff - Strategy & Operations

Overview

The Chief of Staff is a high-impact strategic partner to the Managing Director (MD), acting as an advisor, operator, and integrator across all levels of the organization. This role is central to ensuring alignment, execution, and effective decision-making throughout the company.

Key Roles

1. Strategic Advisor to Leadership

- Acts as a thought partner and trusted counsel to the MD.

- Provides strategic input on internal and external matters.

- Supports leadership in evaluating opportunities, challenges, and priorities.

2. Operational Lead for Projects and Initiatives

- Owns day-to-day project execution and organizational initiatives.

- Manages cross-functional teams to drive critical outcomes.

- Ensures accountability and progress across departments.

3. Cross-Functional Relationship Builder

- Develops strong relationships across all levels and departments.

- Builds bridges across the organization to align goals and drive results.

- Fosters a culture of collaboration and trust.

Key Responsibilities

1. Strategic Partner

- Support internal and external communications for the MD.

- Provide operational support and oversight on key initiatives.

- Interact with the Board of Directors on behalf of the MD.

- Represent the MD in meetings and discussions when required.

2. Team Enablement and Bandwidth Expansion

- Take ownership of operational tasks to free up leadership capacity.

- Lead preparation for key meetings and ensure timely follow-ups.

- Serve as a strategic lead on high-priority projects.

- Play a key role in hiring and onboarding of senior personnel.

3. Relationship Management

- Maintain strong connections with senior leadership and stakeholders.

- Build cross-functional influence to align teams with organizational objectives.

- Serve as a communication bridge between leadership and wider teams.

Direct Support to the Managing Director

- Strategic Prioritization: Assist the MD in setting and tracking strategic goals and success metrics.

- Time Management: Coordinate closely with the Executive Assistant; manage calendars, travel, and event planning aligned with strategic priorities.

- Meeting Preparation: Ensure the MD is prepared for all meetings with agendas, briefing notes, and necessary data. Follow up on action items post-meetings.

- Communication Support: Draft key communications such as internal newsletters, presentations, pitch decks, and speeches.

- Information Gatekeeping: Filter and manage information flow to ensure the MD's involvement at critical junctures.

Meeting & Event Management

- Organize and manage leadership and board meeting cadence.

- Prepare meeting materials, agendas, and pre-reads.

- Plan and execute offsites, company retreats, and strategic workshops.

Project Management

- Lead high-impact, cross-functional projects from inception to execution.

- Align multiple stakeholders and facilitate informed decision-making.

- Conduct research, data analysis, and benchmarking.

- Implement systems and frameworks to enhance operational efficiency.

Strategic Planning

- Drive the annual strategic planning process.

- Develop and maintain dashboards for tracking company-wide KPIs.

- Align execution plans with strategic business goals.

Ideal Candidate Profile

- Strong analytical, organizational, and problem-solving skills.

- Excellent communication and interpersonal abilities.

- Highly proactive, discreet, and adaptable.

- Able to handle high-pressure environments and fast-paced decision-making.

- Deep understanding of business operations, strategy, and execution.

Position Experience and Qualification:

• Post-Graduate degree in Business Management from a Tier 1 institution (IIT/IIM or equivalent), with 3 to 7 years of relevant work experience.
  
• Prior experience in a top-tier consulting firm is mandatory.
  
• Must be open to relocating to Chennai and working from the office.
  
• Willingness to travel as per project requirements.
  
• Must possess excellent communication skills and a strong inclination for innovation and problem-solving.
  
• Proficiency in financial modelling and exposure to M&A will be considered a strong plus.
  
• Diverse industry/sector experience is highly desirable.

Location: Chennai

Work from Office

Send your resume to sudhaya.k@refex.co.in or whatsapp - 75501 12776 (No Calls Please)

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