Chief of Staff

Role Overview

Were looking for a driven and detail-oriented professional with around 2 years of experience in HR, Chief of Staff, or a similar Founders Office role. This position is for someone who thrives in a fast-moving environment, is comfortable managing both people-related initiatives and operational workflows, and can work closely with the Founder and Partners to keep priorities on track.

The role blends operational oversight, HR processes, cultural initiatives, and executive support. Youll be the point person for ensuring our teams are engaged, processes run smoothly, and leadership has the information and coordination they need to focus on growth. If you enjoy solving problems, streamlining systems, and keeping both people and operations in sync, this role will put your skills to work every day

Key Responsibilities

Operations & Administration

• Oversee firm operations, including hub management for Gurgaon, Noida and Chandigarh offices.
• Manage client onboarding documentation, including reviewing Engagement Letters, job forms, and client acceptance forms.
• Maintain accurate and updated Employee Data MIS and document records.
• Monitor and report on timesheet submissions (Timesheet MIS).
• Review and process payroll inputs, expense sheets, and vendor payments.
• Support Accounts Manager in TDS process.
• Track and ensure compliance with firm’s Annual Independence and CPE requirements for CA.

People & Culture

• Manage HRMS (Keka) portal and resolve escalations.
• Design and execute engagement and feedback surveys (360-degree, employee engagement, IT health check, new joiner feedback).
• Drive employee engagement initiatives and coordinate partner appraisal process.
• Support recruitment and onboarding processes as required.
• Assist in preparing the Learning & Development calendar.

Process Improvement & Compliance

• Develop and maintain Standard Operating Procedures (SOPs) for key functions including offsite planning, invoicing, proposal deck preparation, and vendor management.
• Ensure proper documentation and storage of client Engagement Letters in hardcopy.
• Implement and monitor invoicing processes, including training of support team.
• Assisting during Performance reviews
• Reviewing existing policies and revising as and when necessary

Communication & Branding

• Regularly update firm profiles (S M A M, AccuWiz).
• Coordinate LinkedIn postings and internal newsletters (People & Culture updates).
• Conduct monthly calls with partners for updates and alignment.

Event & Engagement Management

• Plan and execute firm offsites and other cultural events end-to-end.

Executive & Partner Support

• Manage founder’s calendar and scheduling.
• Provide operational and strategic support to Partners and Directors as needed.

Skills & Attributes

• Strong organizational, coordination, and multitasking skills.
• High emotional intelligence with the ability to manage sensitive matters.
• Excellent written and verbal communication skills.
• Process-oriented with a focus on continuous improvement.
• Ability to balance strategic priorities with hands-on execution.