3164 Chat Support Jobs - Page 18

Resolving customer queries over voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can WhatsApp on HR Jigyasa- 9799618202 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Technical Support Advocate (ML-CS), Serve as the frontline representative for Microsoft’s consumer product support Role involves assisting end-users wit tech issues related to Windows OS, Microsoft 365, Surface Devices other Microsoft applications Required Candidate profile Handle Tier 1 & Tier 2 issues, escalating where required Offer remote assistance using Microsoft-approved tools Log all interactions accurately in the CRM/ticketing system Perks and benefits Perks and Benefits

Greetings from Teleperformance!! We have an excellent opportunity for Freshers. If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon" or contact at 7384484039 Contact Person Name- Barnali Contact Number- 7384484039 Process- International Chat + Upselling Shift- Rotational Working Days- 5 days /week , 2 days rotational week off. Education- Any fresher graduate or HSC Both way cab facilities Only immediate joiners preferred. Roles and Responsibilities Provide technical support to international clients through chat process. Handle customer queries related to software products and services. Offer solutions and upsell relevant products/services when necessary. Maintain accurate records of client interactions using CRM software. Collaborate with internal teams for issue resolution. Desired Candidate Profile 0-1 year of experience in International BPO, Customer Support, or similar industry. Strong communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Basic knowledge of computer applications and internet usage. Should be tech savvy, knowledge about basic troubleshooting, hardware etc (preferred from science background in cbse board, btech, bsc, bca etc) If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon" or contact at 7384484039

Greetings, We are Hiring for International Technical Support Executive for Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *2+ year International Service Desk Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsaap/Call *Khushi 7869457739 *kanak 898889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Reagrds, HR Team Honey

o Provide tech assistance to customers via chat o Troubleshoot resolve technical issues promptly o Assist customers in setting up configuring gaming console o Address billing-related inquiries, including payment processing, refunds, subscription mgt Required Candidate profile o Assist customers account-related billing concerns o Educate customers about Gaming products, services, features o Provide detailed info on subscription plans, game titles, and additional offerings Perks and benefits Perks and Benefits

•Serve as first point of contact for customers •Provide clear information abt our products •Assist customers with onboarding •Troubleshoot product related issues •Maintain accurate logs of interactions using CRM tools •Resolution of support tickets Required Candidate profile •Communication skills in English, Kannada or Hindi (mandatory) •Strong interpersonal and problem-solving skills •Graduate in any discipline (prefer in education, communication or tech-related fields)

Please enter the number of vacancies for this job Job description Roles and responsibilities- Resolve International customer queries Over Chat. Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 3.85 to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :- 8383846755/ 7982372208/ 8076638362 /8586083619 EMAIL : Anuradha.Gupta@Techmahindra.com

InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills, you can apply for this role. Join our team! We are currently hiring for the role of Chat Support Executive for Ambition Box vertical | Noida Location. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com About BU: Ambition Box Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Salary Offered - Upto 21k in hand Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9022157571 Khyati 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If youre passionate about troubleshooting and customer service, this is your chance to work with Microsofts consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Specialist / Technical Process Specialist Location: Hyderabad (100% Work from Office) Experience: 1 – 6 Years Shift: 24x7 Rotational Shifts What You’ll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, and effective solutions through chat support. Create a positive experience by showing empathy and patience while troubleshooting. Use your technical expertise to diagnose and resolve complex problems. Must-Have Skills & Qualifications: Typing speed of 35 WPM or higher (mandatory) Prior experience in technical support via chat Excellent written and verbal communication skills Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory) Hands-on experience troubleshooting Microsoft Windows & O365 queries Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus Strong problem-solving skills and ability to thrive in a fast-paced environment Patience, empathy, and a customer-first mindset Must be ready for 100% WFO , no hybrid options Interview Details: Dates: 5th, 12th, 19th & 26th July 2025 Time: 10:00 AM – 01:00 PM Venue: Infosys BPM Limited, Infosys STP Gate No. 2, Madhava Reddy Colony, Opposite ISB College, Interview Building No. 2, Hyderabad What to Bring: Updated resume (printout) Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport) Original education documents for verification (10th, 12th, Graduation Sem-wise marksheets, CMM, provisional & original degree certificates) Important Notes: Laptops, cameras, and other electronic devices are not allowed at the venue due to security reasons. Original Government ID is mandatory for security clearance. Preference will be given to immediate joiners . Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive. Ready to launch your career with a global leader? Come meet us and take the first step toward a rewarding future! Regards, Infosys BPM Talent Acquisition | INFY HR

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Whitefield Call us and book your interview slots 8431721735 / 7829336034 / 9380300644 /7829336202 Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

Hiring for Voice Bpo UG/grad/ freshers & exp can apply International & Domestic Voice Non voice Immediate joiners only 5 days work 2 week off Cab available Contact : HR sangeetha N @ 9008816263(Call or whatsapp ) NO FEE CHARGED

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR kowsalya - 9880947912 / 9538804040

Provide exceptional customer service through email/chat. Manage customer inquiries, complaints &concerns in a timely manner. Assist Customer in processing the refunds, exchanges &payment related issues. Contact - 9819009366 Required Candidate profile 2 weeks of Day Shift & 2 weeks of Night shift (Per night shift Rs 600) after 2m of joining Night shift will be WFH system will be provided Rotational week off - 2 Salary - max 3.80LPA +night allowance

Hiring for Voice Bpo UG/grad/ freshers & exp can apply International & Domestic Voice Non voice Immediate joiners only 5 days work 2 week off Cab available Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) NO FEE CHARGED

Process: Insurance BPO Designation: Executive & Sr. Executive Job Responsibilities: Efficiently handle and process insurance claims, ensuring accurate documentation, timely initiation, and resolution of claims such as First Notice of Loss (FNOL) and First Report of Injury (FROI). Collaborate with clients, claimants, and internal/external teams to gather necessary information, evaluate claims for coverage and liability, and determine appropriate payment amounts. Maintain detailed and accurate records of claims transactions, ensuring compliance with industry regulations and company policies while safeguarding sensitive client information. Identify potential fraud or discrepancies in claims, escalating issues for further investigation, and resolving claim-related concerns professionally to provide exceptional customer service. Support continuous process improvement initiatives to enhance the efficiency and effectiveness of claims management workflows. Criteria : 1 to 2 years of experience in P&C or Specialty Insurance BPO. Exposure to FNOL and FROI processes. Experience in claim management and payment processing. Willingness to work in US shifts. Week Off: 5 days working Transport: One-way transport provided for candidates within transport boundary Location - LOMA IT PARK, GHANSOLI If Interested share your resume on JuiliD@hexaware.com or 8657971384

Job Title: Customer Services Agent - Live Chat Reports to: Team Leader, Work Location: Pune, India Employment Type: Full Time 100% Work from Office Shift Pattern Rotational (24X7) Work Pattern Working Window Number of Hours 9.5 Hours Job Purpose Summary Within the role of Customer Services Advisor, you will be tasked with delivering high-quality customer-centric solutions and being vocal about providing insights on what does not work for customers. You will have an opportunity to deal with a moment of truth and it will be up to you how well you do to turn it into a moment of delight. Were a hard-working bunch and have an open culture to help you fulfil your potential. You will need to work within a lively, fast-paced customer service environment and demonstrate that you are able to delight our customers. You will be responsible for taking live chats from customers calling in relation to their bills, products, and services. Getting down to some specifics what your day-to-day will look like You will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, troubleshooting, and complaints) using the live chat channel. You will be responsible for creating Upsell/cross-sell opportunities while assisting inbound chats using the live chat channel Take complete responsibility for providing accurate and relevant information and resolving customers queries on the first contact. Take end-to-end ownership of the customers issue and follow through on commitments. Listen actively, understand, and assess issues from customers, then communicate in a calm, clear, simple, and personal way. Use simple language, which is clearly understood by the customer. Adhere to work schedule & thereby contributing to operational efficiencies. Meet & maintain work ethics in congruence with organizational compliance. Deliver consistently, maintaining warm & professional relationships. Delivery on efficiency & commercial targets Contribute to business profitability through various up-sell / cross-sell initiatives. As you become more experienced in the role, you will benefit from further key skill set development within the organisation, which in turn will allow you the flexibility and experience to offer support and assistance in response to business requirements beyond just the customer relations department. Skills & Competency Requirement Excellent communication skills, written and verbal Listening skills - being attentive, patient, and listening without interrupting Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles Being persuasive and diligent Achievement Orientation. Takes responsibility and stays focused on self-performance Ability to work within a team and build relationships with customers and team members Listens and responds appropriately to other team members ideas Problem-Solving Skills. Build a logical approach to address problems. Basic levels of computer proficiency Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services, or the Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory) Requirement: Experience: 6 months to 18 months Qualification: Undergrad & Graduate Location: Hinjewadi, Pune

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Raj kishore 9962008169 for more info. Thanks, Raj kishore 9962008169

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call Mamta 9884629940 Please refer your friends Thanks, Mamta 9884629940

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Designation :- Chat Support Executive Profile:- To solve customer queries through chat or email Shifts:- Rotational with 02 week offs Cab Facility Qualification:- Only Graduate Experience :- any For faster response WHATSAPP cv to HR 79827 39499

Hiring for international email and chat process 5 days working Both side cabs Minimum 12th pass Salary 15000+ both side cabs + 2000 incentives WhatsApp your details to HR 88266 73317 Required Candidate profile Candidate should have good typing skills Perks and benefits Both side cab

Urgent Hiring For Cha Non Voice & Voice Process in Gurgaon CTC - Upto 6LPA Any Grad/UG candidate can apply. 5 days working cab facility + Lucrative Incentive Excellent Communication in English Call/WhatsApp - 9147047908, 7678572840, 9073639536

Job description Roles and responsibilities- Resolve International customer queries Over Chat. Shud have Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :-80526-22319/ 9873794764/9220231088/92117-94849 EMAIL : Vaishnavi.gupta2@Techmahindra.com EMAIL : Yukta.vats@Techmahindra.com