3164 Chat Support Jobs - Page 19

- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Subitsha Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Minimum Eligibility: UG Arts & Science 2019 to 2024 graduates are eligible (No arrers ) 2025 Graduates who got Sixth Semester Result are eligible(Need 3 original & 3 online Copy) PG Graduates & BE/B. Tech Graduates not eligible /2025 Pursuing Graduates are eligible Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Subitsha / 8248574072 Interested candidates share your resume to subitsha.ggg @firstsource.com Mention reference name in Subitsha HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or subitsha.ggg@firstsource.com

Role & responsibilities Position Title: Team Leader Non Voice Process (Operations CHAT-EMAIL) Location : Bangalore Experience Required: 1 to 3 years Fluent in English (verbal and written) Role Summary: We are looking for a dynamic and result-oriented Team Leader to manage a team of customer service executives handling international Non voice process. The ideal candidate will be responsible for achieving performance targets, managing team productivity, and maintaining high-quality standards in line with client and organizational expectations. Key Responsibilities: • Lead, mentor, and manage a team of Non voice agents handling customer queries for international clients. • Monitor and drive daily team performance to meet SLA/KPI metrics such as AHT, CSAT, FCR, and Quality. • Handle escalations effectively and ensure timely resolution to enhance customer experience. • Conduct daily team huddles, refreshers, and floor support to improve team performance and morale. • Generate and analyze performance reports (daily/weekly/monthly) and share insights with stakeholders. • Drive team engagement and motivation through recognition, feedback, and developmental coaching. • Coordinate with Quality and Training teams for process updates and skill enhancement. • Identify process gaps and suggest improvements to enhance efficiency and customer satisfaction. • Ensure adherence to compliance, data privacy, and information security standards. Key Skills & Competencies: • Strong communication and interpersonal skills • Experience in handling international customer service or tech support • Good knowledge of performance management tools and coaching techniques • Hands-on experience with CRM tools, call center dialers, and reporting dashboards • Analytical thinking and problem-solving ability • Team motivation and people management • Ability to work under pressure and in a target-driven environment Preferred Qualifications: • Graduate in any stream • Minimum 1 to 3 year experience as Team Leader in Chat & Email • BPO/KPO background preferred • Knowledge of basic Excel and reporting tool Please send your resume with below required details: 7330616341 [ Please do not call] Name: Number: Location: Current Designation: Overall working experience in Chat or Email: Notice period:

Customer Service Executive Must Haves: Minimum 1 year of Experience only in Customer Support (Non-Voice ) is a Must. Excellent Email Etiquette (Drafting strong Emails). Excellent Written & Spoken English Skills. Graduation is a Must. 5 Days work and 2 Day rotational week off Willing to work in Night Shifts & Graveyard shift Should be within the Boundary limits for cab facility. Job Summary / Overview: We are seeking a dedicated Email Process executive to join our team. As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication. Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction. Preferred Qualifications: Graduation (bachelor's degree) in any field is mandatory. Interview details Initial HR Screening Ops Round & Assessment Job Location: Chennai (Ambattur) Shifts 24/7 and 5 days a week with 2 Day Rotational Week off. Working on Holidays / weekends as per business requirements. Interested candidates can share your profiles with Sree Vedha - 6385418226

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli & Begumpet English / Hindi required Pls call to Hr Meghana - 9573394839 Perks and benefits Plus other benefits as applicable Two way cab

Make outbound calls to potential customers. Handle inbound customer inquiries. Explain product or service features. Maintain records of calls and sales. Follow up on leads and maintain client relationships For more call or Whatsapp :- 9687066542

Make outbound calls to potential customers. Handle inbound customer inquiries. Explain product or service features. Maintain records of calls and sales. Follow up on leads and maintain client relationships For more call or Whatsapp :- 9687066542

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 35000 Keeping a Record of the Customers Call @ 9625360104 Darshika

Roles & Responsibilities :- As a Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. Eligibility Criterias :- Excellent Communication Skills Graduate & Undergraduate Permanent Work from home (WFH) Fresher & Experience Laptop with minimum 8 GB Ram & Windows 10 mandatory On the job Training 6 Days working and 1 Rotational Week-off. 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. Wi-Fi is Mandatory. Round of Interviews HR Evaluation Operations Evaluation L2 Operations Evaluation Typing Test Versant Test Situational Judgment Test Client Evaluation Interested canidates can share their resume on whatsapp Ajay - 7042086251

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Lavanya @ 9611701014(call or whatsapp) NO CHARGES APPLIED

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO CHARGES APPLIED

Role & responsibilities Looking for candidates having experience into escalations management. Should be from non voice process. Preferred candidate profile

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM)

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM)

Job Openings: Semi Voice Process Walk-ins on: 3rd July 2025 to 4th July 2025. Location: VCC India, NSL SEZ Arena, Wing B, 3rd Floor, Survey No- 1, Plot No. 6, IDA Uppal, Hyderabad. Requirements: Excellent communication and written skills Energetic and customer-focused What we offer: Excellent salary packages Great growth opportunities Interested candidates, please come for walk-in interviews on 3rd July & 4th July 2025 with your updated resume and an ID Proof For any queries, contact: Soundharya (7032540928) About the Company: VCC India Private Limited provides voice and chats platform customer care for V Media, including inbound sales calls, billing and retention, and technical support, all from our office in Hyderabad. With V Media's recent launch and early success, this represents a great ground-floor opportunity for skilled and ambitious young people who would like to grow their careers as we grow the business. VCC is looking to hire agents to join our existing team of over 100 industrious employees. Job Description Support & troubleshoot IPTV, Cable, DSL internet and VoIP systems over Chat and Email Provide the customer with the quickest method of resolving reported issues in a clear, concise and friendly manner. Develop a strong understanding of the Process/Products/Services to enhance the Customer experience Communicate and coordinate with internal departments when necessary to help develop a cohesive team. Should possess a strong mind-set and a professional demeanor to comprehend customers issues/queries and provide resolutions thereby increasing/promoting the Brand image of the organization Desired Candidate Profile Excellent in Grammar Excellent typing speed. Ability to work under pressure with high attention to detail Excellent communication and interpersonal skills Flexibility to work rotational shifts Graduate or Post Graduate NO WORK FROM HOME. INTERVIEW WILL BE AT OFFICE ON: .

Job Title: Support Operations Associate (Voice & Email Support) Location: Hyderabad (WFO) Open Positions: 3 Shift - 24*7 (rotational) Job Summary: We are seeking proactive and self-reliant Support Operations Associates to join our team. The ideal candidates will have prior experience in voice-based support roles, excellent English communication skills, and a customer-first mindset. You will play a crucial role in resolving client issues efficiently while ensuring adherence to response timelines and service-level agreements (SLAs). Key Responsibilities: Handle voice calls and emails professionally and empathetically. Respond to customer queries via phone and email within defined SLAs. Understand, analyze, and resolve customer issues with minimal supervision. Document interactions clearly and accurately in the ticketing system (JIRA). Escalate complex issues when necessary, with appropriate context. Demonstrate strong comprehension to interpret customer needs and respond effectively. Maintain a proactive approach to problem-solving and client communication. Collaborate with internal teams when needed to ensure client satisfaction. Required Skills and Qualifications: Proven experience in voice-based customer support or operations. Excellent verbal and written English communication skills. Strong comprehension and problem-solving abilities. Ability to work independently and take initiative. Commitment to meeting deadlines and SLA requirements. Flexible and adaptable to work in a 24*7 work environment Preferred Qualifications: Experience working in support functions for global clients. Join Zoom Meeting https://indiumsoft.zoom.us/j/97649193237?pwd=OFnO3aXlQtHoNgOXmoyDKm8y8X40HK.1 View meeting insights with Zoom AI Companion https://indiumsoft.zoom.us/launch/edl?muid=f90b8988-ea36-48e1-815c-d29c1aa509de Meeting ID: 976 4919 3237 Passcode: 890582

Hiring non voice process with 1–3 years of experience in customer support and chat support. Strong English, problem-solving, and communication skills required. Any graduate can apply. Interested can share your resumes to Lavanya(9361645614)

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 4.0LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- Prince , *Reference* *Code*- *139* & *Phone* *number*- *8147672961*] We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- Prince , *Reference* *Code*- *139* & *Phone* *number*- *8147672961*]

Job Description This is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting issues, and ensuring customer satisfaction. The role demands excellent analytical and communication skills to resolve issues efficiently and professionally. Qualificatiion Customer Support skills including resolution of inquiries and complaints Strong Communication skills, both written and verbal Ability to work in a fast-paced environment Prior experience in a chat support role is a plus Min 6 Months of chat experience is mandatory Undergraduates can also apply Candidate Should be able to handle dual chat Salary Package - 2.5 LPA -3.9 LPA Kindly share your resume on WhatsApp 9871069624 Karishma or email me @ KB00662335@TECHMAHINDRA.COM

Hiring for International Chat Process Inbound Customer service Gurgaon Location Salary upto : 30k in hand 2 Rotational off and shift 5 Day working Both side cab Anjali : 9354911705 Required Candidate profile Candidate should have at least 1 yr of exp into chat process . Candidate must be comfortable working in any shifts from office. Candidate must be immediate Joiner Perks and benefits Incentives / bonus MIV / Variable Both side cab

Hiring for Email chat support Executive or Non voice in Banking or Bpo Location-Malad and chandivali 5 days working 2 rotational week off salary- upto 3.5 LPA Minimum 1 year experience is compulsory in banking or bpo HR Arti 9522754537 Required Candidate profile excellent communication in writing or verbal 1 year email experience is required in bpo or banking graduate is mandate

Seeking fresh graduates to join our Commercial Banking team. Collaborate with internal teams, build client relationships, and gain exposure to Treasury Management. Must be Excel-savvy and good communication skills

Location: Mohali, Chandigarh Qualification: Graduate and above Salary: Up To 32CTC Shifts: Rotational Cab Facility: Available Working Days: 5 Days/Week Requirement: Fluency in English Freshers Welcome | Experienced Can Apply Required Candidate profile Single-Day Selection Process – Don’t Miss It! E-Mail: hr09skywaysolution@gmail.com Contact Number: 8556914232 Contact Person: HR Avleen

Handle inbound/outbound calls, chats, and emails Maintain accurate records and documentation of customer interactions. Resolve queries Coordinate with internal teams to follow up on client requirements. Prepare and update reports and maintain data.