8181 Chat Support Jobs - Page 20

Responsibilities: Handle incoming queries via calls, emails, and chat from website customers. Help customers with product details, order status, shipping, and returns. Manage basic eCommerce tasks like tracking orders and raising tickets. Over time allowance Employee state insurance Provident fund

Role & responsibilities Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point wherever possible. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer. Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achi...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and accurate responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Develop and maintain a strong understanding of our products and services. Identify and escalate complex issues to senior team members when necessary. Maintain high levels of productivity and efficiency in a dynamic environment. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a non-voice process and manage multiple chats simultaneously. Strong problem-solving skills and attention to detail are essential. Familiarity w...

Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns efficiently. Handle blended processes, including both human and automated interactions, with precision and accuracy. Collaborate with team members to achieve process goals and objectives. Maintain high-quality standards of customer service, ensuring satisfaction and loyalty. Stay updated with process changes and updates to improve performance. Analyze customer feedback to identify areas for improvement. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Strong knowledge of chat support and blended process operations. Excellent co...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a non-voice environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer applications and software...

Roles and Responsibility Manage customer inquiries and resolve issues via chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to work independently and as pa...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions. Collaborate with other teams to improve processes and procedures. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with chat software and technology. Ability to adapt to changing situations and prio...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...

Roles and Responsibility Handle customer inquiries and resolve issues through chat. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve goals. Maintain accurate records of customer interactions. Stay updated with process changes and updates. Collaborate with other teams to improve processes. Job Requirements Excellent communication and problem-solving skills. Ability to work in a dynamic and changing environment. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to adapt to new processes and procedures. Strong attention to detail and organizational skills. Additional Info The...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...