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Hiring For Customer support - Non voice / Chat

1 - 5 years

3 - 15 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for enthusiastic individuals to join our Customer Support team in a non-voice/chat role. The ideal candidate will have 1-5 years of experience in customer service, with a focus on providing exceptional support through chat interactions.

Responsibilities

  • Respond to customer inquiries through chat in a timely and professional manner.
  • Provide accurate information and resolve issues related to products and services.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Document customer interactions and feedback in the database for future reference.
  • Collaborate with team members to improve overall customer service processes.

Skills and Qualifications

  • Excellent written communication skills in English.
  • Strong problem-solving abilities.
  • Ability to work independently and in a team environment.
  • Familiarity with customer service software and chat tools.
  • Basic knowledge of the company's products and services.

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Glympse Human Capital Services
Glympse Human Capital Services

Human Capital Services

Anytown

50 Employees

200 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CTO

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