Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy * Maintain high NPS through effective communication * Collaborate with teams on product improvements Provident fund
•Serve as first point of contact for customers •Provide clear information abt our products •Assist customers with onboarding •Troubleshoot product related issues •Maintain accurate logs of interactions using CRM tools •Resolution of support tickets Required Candidate profile •Communication skills in English, Kannada or Hindi (mandatory) •Strong interpersonal and problem-solving skills •Graduate in any discipline (prefer in education, communication or tech-related fields)
1.Localize English animated videos using Adobe Animate 2.Sync voiceovers in Tamil, Kannada, etc. from .wav files 3.Ensure visual and cultural accuracy 4.Collaborate with language experts and artists 5.Use AI dubbing tools like Dubverse, ElevenLabs