Chat Support Executive

0 - 5 years

0 - 3 Lacs

Sahibzada ajit singh nagar Mohali

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description- Chat Support Executive

Chat Support

Role Overview

Chat Support Executives

Key Responsibilities

  • Handle customer queries via chat in a timely and professional manner
  • Provide accurate information and resolve issues effectively
  • Maintain quality standards, compliance, and customer satisfaction metrics
  • Document interactions clearly and accurately
  • Adhere to shift schedules, attendance, and company policies

Assessment & Skill Requirements

  • Versant Score:

    Minimum 58
  • Typing Speed:

    Minimum 30 WPM
  • Typing Accuracy:

    90% or above
  • Strong written communication skills
  • Basic computer knowledge and multitasking ability

Eligibility Criteria

  • Education:

    Minimum 10+2 (Graduates are welcome)
  • Experience:

    Freshers and experienced candidates can apply
  • Age:

    Minimum 18 years
  • Note:

    Candidates currently pursuing any course are not eligible

Work Schedule

  • Working Days:

    5 days a week
  • Shift Duration:

    Rotational shifts of 10 hours
  • Weekly Off:

    Rotational
  • Leave Policy:

    No planned leaves allowed during the first 3 months

Compensation & Benefits

  • Salary:

    22500
  • PLI:

    2,240
  • Operating Model:

    Work from Office

Additional Benefits

  • Cab Facility:

    Available for female employees during night shifts (9:00 PM 6:00 AM)

Interested candidates can share resume on:

8968077703

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