Chat Support Executive

0 - 5 years

3 - 4 Lacs

Mohali Chandigarh

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Chat Support Executive (B&M)

Line of Business (LOB)

Chat Support (International)

Role Overview

Chat Support Executives

Key Responsibilities

  • Handle customer queries via chat in a timely and professional manner
  • Provide accurate information and resolve issues effectively
  • Maintain quality standards, compliance, and customer satisfaction metrics
  • Document interactions clearly and accurately
  • Adhere to shift schedules, attendance, and company policies

Eligibility Criteria

  • Education:

    Minimum 10+2 (Graduates are welcome)
  • Experience:

    Freshers and experienced candidates can apply
  • Age:

    Minimum 18 years
  • Note:

    Candidates currently pursuing any course are not eligible

Work Schedule

  • Working Days:

    5 days a week
  • Shift Duration:

    Rotational shifts of 10 hours
  • Weekly Off:

    Rotational

Preferred candidate profile

Freshers and Experienced both can apply

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