Channel Manager

About SuperOps.com SuperOps.com is a modern, unified PSA-RMM platform built for the next-gen MSP. We’re reimagining how IT service providers work by helping them deliver better service, improve technician productivity, and grow their businesses—all through a delightful, lightning-fast platform. We're growing our global footprint and expanding our partner network. That’s where you come in. Job Overview We are seeking an ambitious and hands-on Channel Manager – Reseller Partnerships to build and scale our global reseller ecosystem (excluding North America). You will identify, onboard, and nurture strategic reseller partners who can drive revenue, increase brand visibility, and accelerate SuperOps.com’s reach in key international markets. Key Responsibilities Identify and recruit value-added resellers (VARs), IT consultancies, and channel partners in priority regions across EMEA, LATAM, and APAC. Drive successful onboarding and technical/sales enablement of new partners to ensure they are equipped to sell and support SuperOps.com. Collaborate with partners to generate pipeline and track co-selling activities, helping them close opportunities effectively. Set quarterly targets, track performance metrics, and provide ongoing feedback, guidance, and training to partners. Build long-term, trust-based relationships with key stakeholders at partner organizations (sales leads, product owners, and executives). Work closely with Sales, Marketing, Product, and Support teams to deliver joint campaigns, deal support, and partner success. Serve as the voice of the partner, sharing insights and feedback with internal teams to improve product fit and partner experience. Requirements 3–5 years of experience in a channel sales, partner management, or reseller program role—ideally in SaaS, IT services, or B2B tech. Prior experience working with VARs, MSPs, or systems integrators in international markets. Proven track record of meeting or exceeding channel revenue goals. Excellent communication, presentation, and negotiation skills. Strong organizational and relationship management capabilities. Ability to thrive in a fast-paced, high-growth startup environment. Bonus: Familiarity with MSP ecosystem and RMM/PSA platforms. Why Join Us? A product and team that partners love working with. A chance to shape and grow a high-impact, global channel ecosystem from the ground up. Flexible working environment with strong ownership and autonomy. Competitive compensation, growth opportunities, and a vibrant culture. SuperOps.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and partners. Show more Show less