Change Management Specialist(Location: Pan India)

Job Title:

Change Management Specialist / Change Manager

Experience Required:

Location:

Job Summary:

Change Management Specialist

Key Responsibilities:

• Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
• Conduct change impact assessments, identify key stakeholders, and build appropriate engagement and communication strategies.
• Collaborate with project managers, business leaders, and HR teams to integrate change activities into overall project plans.
• Design and deliver communication plans, training strategies, and resistance management techniques tailored to different audiences.
• Create and maintain stakeholder engagement plans to ensure strong leadership support and end-user buy-in.
• Track and measure change readiness and adoption metrics, including KPIs such as utilization, proficiency, and feedback.
• Build and manage training materials, workshops, and end-user documentation to support smooth transitions.
• Support and coach project sponsors, department heads, and team leaders in their change leadership roles.
• Apply

  Prosci ADKAR model

  or similar methodologies to ensure consistent and structured approaches to change.
• Facilitate continuous feedback mechanisms and change reinforcement programs post-implementation.
• Manage and maintain change management documentation, including plans, risk logs, and progress dashboards.
• Collaborate with technical teams on change initiatives involving

  Adobe Experience Cloud

  , ensuring user-centric adoption.

Required Skills & Qualifications:

• Minimum 6 years of experience in managing change within complex, cross-functional environments.
• Strong understanding of Change Management frameworks such as

  Prosci, Kotter’s 8-Step Process, or ADKAR

  .
• Experience with digital transformation projects,

  ERP/SAP implementation, Adobe Experience Cloud

  , or cloud migration initiatives.
• Demonstrated ability to work with senior stakeholders, C-level leaders, and cross-functional teams.
• Excellent communication, facilitation, and presentation skills.
• Proficient in Microsoft Office tools, Project Management tools, and collaboration platforms like SharePoint or Confluence.
• Experience with Agile, Scrum, or Hybrid project environments.
• Ability to manage multiple change initiatives simultaneously with minimal supervision.

Preferred Qualifications:

• Prosci Change Management Certification

  or equivalent.
• Experience working in sectors such as

  IT Services, BFSI, Healthcare, Telecom, or Manufacturing

  .
• Familiarity with organizational design, talent management, or culture transformation is a plus.
• Working knowledge of tools like

  JIRA, ServiceNow, SuccessFactors

  , or

  Adobe Workfront

  is an added advantage.

Why Join Us:

• Opportunity to lead large-scale transformations across industries.
• Collaborative and inclusive work culture.
• Exposure to diverse projects with global clients.