71 Adkar Jobs

Job Title: Implementation Lead – HRMS (Program Manager + Solution Architect) Location: Hyderabad 1 . Role Purpose Own the end‑to‑end success of 1–3 concurrent enterprise implementations of our HRMS suite. You combine the strategic lens of a Solution Architect with the delivery rigor of a Program Manager, ensuring every project lands on‑time, on‑scope and with high user adoption. 2 . Key Responsibilities Program & Stakeholder Management (≈ 35 %) • Serve as single point of contact for client CXOs, HRIS heads and internal product teams. • Maintain RAID logs, budgets, burn rates and executive status reports. • Drive change‑request governance; protect gross margin through disciplined scope control. Solution & Data Architecture (≈ 35 %) • Lead fit–gap workshops, draft the To‑Be process maps and configuration workbooks. • Design integration patterns (REST/SFTP/iPaaS) across payroll engines, finance and identity providers. • Oversee data‑migration strategy (mapping, validation, parallel payroll). Team Leadership & Quality (≈ 15 %) • Coordinate hybrid squad—Data/Integration Engineer, OCM Lead, QA Manager. • Enforce agile ceremonies, Definition of Done and defect triage SLAs. Customer Adoption (≈ 10 %) • Partner with Change & Training Lead to craft communication and enablement plans. • Track user‑readiness metrics and escalate sentiment risks early. Practice Assets & Continuous Improvement (≈ 5 %) • Contribute playbooks, reusable scripts and localisation kits back to the Implementation CoE. 3 . Success Measures (KPIs) On‑time, on‑budget go‑live rate ≥ 90 %. Paid change‑request capture ≥ 95 % of out‑of‑scope asks. Customer NPS ≥ +45 at hyper‑care exit. Parallel payroll accuracy ≥ 99.5 %. Reusable artefacts contributed per project ≥ 3 (e.g., template, script). 4 . Required Skills & Experience 8–12 years delivering large‑scale SaaS HRMS / ERP projects (Workday, SAP SF, Oracle HCM, or equivalent). Proven ownership of at least two rollouts > 5 000 employees, covering Core HR plus Payroll or Time. Mastery of project governance (waterfall or hybrid‑agile), risk management and executive communication. Hands‑on configuration and data‑migration know‑how; can read JSON/XML payloads and SQL for validation. Solid grasp of statutory payroll compliance in at least one major region (India, GCC, SEA, etc.). Certifications valued: PMP / PRINCE2, Prosci ADKAR, SHRM‑CP, or vendor‑specific (Workday Pro, SuccessFactors THR). 5 . Desired Traits Business bilingual: fluent in HR policy language and technical speak. Negotiator: can balance client satisfaction with scope boundaries and margin goals. Playbook mindset: documents once, reuses forever. Coach: mentors junior module consultants and builds bench strength. 6 . Travel 15–25 % travel for discovery and go‑live weeks.

Organizational Change Management (OCM) Lead – HRMS Implementations Role Purpose You will own the full change‑management and end‑user enablement lifecycle for 1–3 concurrent enterprise rollouts of our HRMS suite, ensuring every client goes live with engaged, confident users. Key Responsibilities Change Strategy & Stakeholder Management Run impact and resistance assessments, map stakeholders, and craft ADKAR‑aligned change plans. Chair change‑control forums and champion networks; escalate risks early. Communications & Training Build a detailed communications calendar and author executive‑to‑end‑user messages. Design blended training paths (e‑learning, virtual classroom, job aids) and configure digital‑adoption walkthroughs in WalkMe or Whatfix. Readiness & Adoption Analytics Define adoption KPIs (feature uptake, sentiment, help‑desk volume), build Power BI dashboards, and action remediation plans. Asset Factory & Continuous Improvement Create reusable comms packs, localisation kits, and persona‑based training paths for future projects. Collaboration Partner closely with the Implementation Lead, QA, and Data teams to align timelines and messaging. Success Metrics ≥ 80 % targeted users complete mandatory training before UAT Hyper‑care tickets drop ≥ 40 % by week 4 post go‑live End‑user NPS ≥ +40 at go‑live + 45 days At least two reusable change/training assets contributed per project Required Experience 6–10 years leading change programmes for SaaS HRMS/ERP deployments (Workday, SAP SuccessFactors, Oracle HCM, etc.) Led at least two implementations above 3 000 employees, including Core HR or Payroll Deep working knowledge of ADKAR or similar frameworks Hands‑on with digital adoption platforms (WalkMe, Whatfix) and LMS authoring tools (Articulate 360, Rise, Captivate) Comfortable building adoption dashboards in Power BI or Tableau Preferred certifications: Prosci ADKAR, ATD CPTD/CLDP, SHRM‑CP/SCP Exceptional facilitation and executive‑level communication skills Desired Traits Storyteller who translates process change into compelling narratives Analytical coach who balances empathy with data‑driven decisions Playbook builder committed to documentation and reuse Travel 30–40 % travel for discovery workshops, UAT, and go‑live weeks

Location: Hyderabad Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally . Our mission is to bring health in people’s hands by making self-care as simple as it should be . For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands , our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets , we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com. About The Job This is a position that is part of Opella Global Business Services (GBS) department. We are seeking a highly organized and influential Transition & change Manager to support and accelarate the implementation of a Center of Excellence (CoE). This role will act as both an Integrator—aligning people, processes, and platforms—and an Accelerator, driving momentum, adoption, and measurable results. The ideal candidate brings a strong command of Process Transition methodologies, exceptional stakeholder management skills, and a track record of delivering complex transformation initiatives across global organizations. Role The purpose of the role is for CoE acceleration and integration to the Target Operating Model for Opella, and support project change management: 🔹 Act as an Integrator Coordinate across functions, geographies, and business units to ensure alignment with the CoE operating model. Facilitate collaboration between process owners, capability leads, and service teams to drive standardization and integration. Ensure that people, process, and technology elements are aligned to enable a seamless transition into the CoE. 🔹 Act as an Accelerator Identify and remove roadblocks to implementation, enabling faster decision-making and execution. Promote a culture of continuous improvement, innovation, and agile delivery to accelerate CoE value realization. Proactively identify quick wins and early success stories to build momentum. 🔹 Transition Execution Lead the end-to-end transition plan from legacy operating models to the CoE framework. Apply structured transition and transformation methodologies, ensuring governance, risk management, and benefit tracking are in place. Define and track transition KPIs, milestones, and performance outcomes. 🔹 Stakeholder & Change Management Engage with senior stakeholders to ensure alignment, sponsorship, and accountability throughout the transition journey. Drive change readiness by collaborating with HR, communications, and business leaders. Map change impacts and lead mitigation or enablement activities across the enterprise. Main Responsibilities The following details activities will be the main activities of the role, but special projects will be added regularly based upon the evolving priorities of GBS: Partner with selected Business partners teak to supervise transition of activities Coordinate with other functions to ensure readiness for transition Develop Transformation Journey Action Plan: Provide inputs, take action when relevant (TOM impacts) and follow-up on resolution at central function level. Ensure the mapping of end users to future TOM/tool/process is accurate Implement processes: Design & update process map together with Global Process Experts. Sustain the adoption: Address gaps in organizational readiness. Measure adoption of tools/ways of working post go-live Reach Meaningful Communication: Elaborate key messages linked to the function, set up and maintain key user network and drive leadership alignment + strong support to change mgt. messages Implement TOM: Support local implementation by providing key necessary explanation behind it, in coordination with CoE Communication and P&C Teams. Develop Training Strategy: Understand CHC audiences for training needs, customize training strategy & develop a specific training plan Drive End to End Training User Approach: Confirm Training Curriculum and Approach, nominate & onboard internal trainers such as key users, build training and adoption supporting materials, align with translation vendors (if any), prepare for train-the-trainer. Expected Skills Excellent interpersonal and communication abilities, with the capacity to tailor messaging for diverse audiences across all organizational levels. Proven aptitude in business partnering and stakeholder engagement, ensuring alignment, transparency, and sustained collaboration. Ability to build credibility and influence among peers, leaders, and cross-functional teams in a global, matrixed environment. Demonstrated project leadership capabilities, with strong organizational and relationship management skills. Hands-on experience in driving transformation and managing change, with a structured yet flexible approach. Strong problem-solving mindset, capable of analyzing complex issues and proposing effective, pragmatic solutions aligned with transition objectives. Sharp strategic thinking, with the ability to prioritize, plan, and adapt in fast-paced environments. Demonstrated intellectual agility and a genuine interest in learning across multiple disciplines and domains. Fluency in English is essential; proficiency in additional languages is considered an asset. About You 8+ years of experience in transition management, transformation delivery, or program execution within large or complex organizations. Proven track record in implementing Centers of Excellence (CoEs), Global Capability Centers (GCCs), or leading shared services transitions. Solid understanding of "Integrator" and "Accelerator" roles in the context of operating model transformation and service centralization. Proficiency in established methodologies such as Lean Six Sigma, PROSCI/ADKAR, PMP, or PRINCE2. Skilled in stakeholder engagement, facilitation, and change navigation across business and functional lines. Comfortable operating in global, cross-cultural, and matrixed environments, with the ability to manage complexity and ambiguity. Why us? At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day. We Are Challengers. We Are Dedicated To Making Self-care As Simple As It Should Be. That Starts With Our Culture. We Are Challengers By Nature, And This Is How We Do Things All In Together: We keep each other honest and have each other's backs. Courageous: We break boundaries and take thoughtful risks with creativity. Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity. Radically Simple: We strive to make things simple for us and simple for consumers, as it should be. Join us on our mission. Health. In your hands. www.opella.com/en/careers

Job Summary : The Business Transformation Director will lead strategic transformation initiatives within the company to drive efficiency, innovation, and enhanced service delivery. This role will oversee large-scale projects that optimize processes, integrate new technologies, and improve operational performance in alignment with the company’s long-term goals. The ideal candidate will have extensive experience in financial services, operational excellence, change management, data analysis, and business intelligence. They will bring together key strands of technology, continuous improvement, and behavioral science to drive transformational changes that are embedded within the organization for meaningful impact. Key Responsibilities : Lead and oversee the planning, execution, and monitoring of transformation initiatives, ensuring adherence to best practices, standards, and methodologies. Develop and implement a comprehensive business transformation strategy that aligns with the company’s objectives and operational priorities. Lead cross-functional teams to identify, analyze, and execute process improvement initiatives, ensuring efficiency and cost-effectiveness. Oversee the adoption of digital technologies, automation, and data-driven decision making to enhance operational capabilities. Utilize data analysis and business intelligence to drive informed decision-making, identify trends, and measure transformation success. Roll out predictive analysis capability through data analysis and business intelligence. Identify and leverage opportunities for innovation, collaboration, and co-creation with internal and external stakeholders, fostering a culture of continuous improvement and learning across the organization by proactively seeking out opportunities for change and sourcing new solutions to improve delivery. Drive cultural and organizational change, ensuring buy-in and engagement from key stakeholders at all levels. Evaluate the impact and effectiveness of the transformation initiatives and ensure alignment with the organization’s performance indicators and quality standards. Collaborate closely with C-Suite and other senior leadership, technology, risk, compliance, and finance teams to ensure seamless execution of transformation programs. Establish and monitor key performance indicators (KPIs) to track progress, measure impact, and report on transformation success. Identify potential risks and develop mitigation strategies to ensure smooth project execution. Act as a champion for continuous improvement methodologies such as Lean, Six Sigma, and Agile. Manage budgets, resources, and timelines for multiple transformation initiatives. Provide leadership, guidance, mentoring, and coaching to project teams and internal stakeholders, promoting a high-performance and customer-focused culture. Qualifications & Experience : A degree or higher in Business, Management, or a related field, or equivalent experience. 10+ years of experience in business transformation, operational strategy, or process improvement within financial services. Proven senior experience in leading and successfully delivering transformation change in an operational context. Strong knowledge of digital transformation, automation technologies, data analysis, business intelligence, RPA and AI Experience as evidenced by skills such as machine learning, natural language processing, or data science. Critically, highly digitally literate with proven experience utilizing progressive technologies (including Artificial Intelligence) to drive business improvement or customer experience. Passionate about the impact of technology and a natural ability to actively seek out new ways technology can be operationalized to improve services. Expertise in change management methodologies such as PROSCI, ADKAR, or equivalent. Certification in Lean Six Sigma (Black Belt preferred) or Agile methodologies is an advantage. Excellent project and program management skills, with the ability to plan, execute, and monitor multiple transformation initiatives simultaneously, managing associated budgets, resources, and risks. Exceptional stakeholder management and communication skills, with the ability to build and maintain effective relationships, and influence and persuade at all levels. Innovative and creative thinking skills, with the ability to identify and leverage opportunities for improvement, co-creating new and customer-centric solutions. Analytical and problem-solving skills, with the ability to evaluate and measure the impact and effectiveness of transformation initiatives, ensuring alignment with the organization’s performance indicators and quality standards. Leadership and people management skills, with the ability to lead, guide, and coach the transformation team and other colleagues, fostering a high-performance and customer focused culture. Company Overview As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors. Lines of Business: Primary Servicing – Loan, Credit Card & Lease Capital Markets Services – Backup Servicing, Verifications, Collateral Management, Structured Settlements, etc. Credit Card Programs – within the Vervent Card Division we offer a) Captive Credit Card Programs (secured and unsecured) b) Managed Card Services Global Service Operations supports all divisions to facilitate servicing and card program management Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks Vervent services ~$150 billion in assets as a primary and backup servicer. It also manages ~1 million consumer credit cards. Locations : San Diego, Baja, Portland, Sioux Falls, Philippines, India

Job Title: Change Management Specialist / Change Manager Experience Required: 6+ Years Location: Pan India Job Summary: We are seeking an experienced Change Management Specialist to lead and support organization-wide change initiatives, particularly those related to digital transformation, technology implementation, and business process improvement. The ideal candidate will possess a strong background in applying structured change management methodologies to drive adoption and minimize resistance across diverse stakeholder groups. Experience with Adobe Experience Cloud or similar enterprise platforms is highly desirable. Key Responsibilities: Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance. Conduct change impact assessments, identify key stakeholders, and build appropriate engagement and communication strategies. Collaborate with project managers, business leaders, and HR teams to integrate change activities into overall project plans. Design and deliver communication plans, training strategies, and resistance management techniques tailored to different audiences. Create and maintain stakeholder engagement plans to ensure strong leadership support and end-user buy-in. Track and measure change readiness and adoption metrics, including KPIs such as utilization, proficiency, and feedback. Build and manage training materials, workshops, and end-user documentation to support smooth transitions. Support and coach project sponsors, department heads, and team leaders in their change leadership roles. Apply Prosci ADKAR model or similar methodologies to ensure consistent and structured approaches to change. Facilitate continuous feedback mechanisms and change reinforcement programs post-implementation. Manage and maintain change management documentation, including plans, risk logs, and progress dashboards. Collaborate with technical teams on change initiatives involving Adobe Experience Cloud , ensuring user-centric adoption. Required Skills & Qualifications: Minimum 6 years of experience in managing change within complex, cross-functional environments. Strong understanding of Change Management frameworks such as Prosci, Kotter’s 8-Step Process, or ADKAR . Experience with digital transformation projects, ERP/SAP implementation, Adobe Experience Cloud , or cloud migration initiatives. Demonstrated ability to work with senior stakeholders, C-level leaders, and cross-functional teams. Excellent communication, facilitation, and presentation skills. Proficient in Microsoft Office tools, Project Management tools, and collaboration platforms like SharePoint or Confluence. Experience with Agile, Scrum, or Hybrid project environments. Ability to manage multiple change initiatives simultaneously with minimal supervision. Preferred Qualifications: Prosci Change Management Certification or equivalent. Experience working in sectors such as IT Services, BFSI, Healthcare, Telecom, or Manufacturing . Familiarity with organizational design, talent management, or culture transformation is a plus. Working knowledge of tools like JIRA, ServiceNow, SuccessFactors , or Adobe Workfront is an added advantage. Why Join Us: Opportunity to lead large-scale transformations across industries. Collaborative and inclusive work culture. Exposure to diverse projects with global clients.

As an experienced Change Management professional, you will be responsible for leading large-scale organizational change efforts, with a focus on Digital Transformation implementations. Your role will involve guiding individuals through the change process, utilizing your expertise in change management methodologies such as ADKAR and PROSCI. Possessing CCMP credentials would be beneficial for this position. You will be expected to have a comprehensive understanding of various project management approaches, including SDLC, waterfall, and Agile methodologies, particularly in the context of software implementation projects. Your exceptional written and verbal communication skills, combined with active listening abilities, will be essential in effectively communicating with stakeholders at all levels within the organization. In this role, your strong analytical, problem-solving, and decision-making skills will be crucial in navigating complex change initiatives. Your ability to collaborate with others and influence them towards a common vision or goal will be key to your success in driving successful change within the organization.,

The Organizational Change Specialist will implement the change leadership plan to successfully transition specific functional teams and their business partners to the new Global Business Solutions+ (GBS+) model. This role requires an experienced change professional who has excelled in delivering change in complex programs and has a strong track record of success in organizational change, employee engagement, and business readiness. The success of their efforts will result in on-time transition, change risk mitigation and optimized benefit realization. Key Responsibilities Implement change management strategies and plans that maximize employee adoption and minimize resistance. Establish and ensure cross-functional integration of change leadership and business readiness with training and communications activities during transition. Engage function and business stakeholders to understand change impacts and mitigate risk Facilitate business readiness forums and coordinate efforts across functions Coordinate with communications, talent and PMO teams to deliver a smooth transition Track readiness, adoption and proficiency metrics and adjust approach as necessary Coach local leaders and people managers to effectively lead their teams through change Support and promote the One Company vision Basic Qualifications Bachelor’s Degree in Organization Psychology, Business Administration or related field Experience working with change leadership (management) principles and methodologies 10-12 years of experience managing best practice organizational change, leadership coaching, change management, communications, organizational development and/or business readiness programs Proficient with MS Office suite, including MS Teams, MS Forms, PowerBI Ability to travel up to 20% both domestically and internationally Preferred Qualifications Change Management certification (CCMP, Prosci ADKAR®, or equivalent) Experience with the implementation of change leadership programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.) Strong interpersonal skills with demonstrated ability to facilitate collaboration Proven track record of influencing and negotiation skills that inspire trust and quickly build credibility between key stakeholders Ability to work well between functions and across all levels of the business, including coaching aptitude at the senior management, department management and staff line levels Proven experience driving progress and the ability to interpret, develop and present information to multiple audiences, and understands and anticipates reactions to determining needs Experience in managing the details of complex programs and delivering results Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Area(s) of responsibility Requirements 6-12 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal

Job requisition ID :: 86438 Date: Jul 21, 2025 Location: Coimbatore Designation: Senior Analyst Entity: Deloitte South Asia LLP Human Capital Operate Change Management Operate | Change | Senior Analyst What impact will you make? At Deloitte, your work will help clients navigate transformation by enabling the people side of change. As part of the Change Management Operate team, you will deliver and manage change interventions that promote adoption, build readiness, and drive sustained engagement. You will support and guide large-scale change execution activities across strategic programs for global clients. The Team & Growth Opportunities Deloitte’s Change Management Operate team helps clients manage complex transformations by applying structured change methodologies, stakeholder engagement strategies, and scalable delivery practices. We collaborate across functions to deliver high-impact change outcomes through execution-focused support. Our professional development model ensures you receive continuous mentorship and skill-building opportunities while contributing to programs that make a difference. Learn more about Human Capital Practice. Explore Deloitte University, The Leadership Centre. Work you’ll do. As a Senior Analyst, you will: Lead and execute client engagement activities across a wide range of deliverables including but not limited to change communications, stakeholder engagement programs and change assessments. Collaborate with client teams and internal stakeholders to build and maintain stakeholder maps, change impact logs, and adoption dashboards. Drive change readiness activities by rolling out surveys, focus groups, interviews, and collating and analysing data to inform targeted interventions. Assigns tasks to junior team members where relevant and provide ongoing support to deliver key engagement deliverables such as client presentations, readiness assessment reports, status reports, and workplan execution trackers. Design and support the rollout of communications and learning campaigns, including newsletters, FAQs, learning guides, and digital collateral, tailored to different stakeholder personas across geographies. Maintain structured documentation across change interventions, ensuring audit-readiness, version control, and stakeholder approvals. Support reporting and tracking of change KPIs (e.g., adoption, sentiment, training completion) using available data and visualization tools. Demonstrate understanding and ability to apply structured change methodologies (e.g., Prosci ADKAR, Agile CM) in client or internal engagements. Mentor junior team members by providing guidance on assignment onboarding, reviewing deliverables, and ensuring quality control — playing a pivotal role in maintaining delivery standards, accelerating team learning, and building a culture of excellence. Work closely with client-facing leads and engagement managers to ensure timely and quality execution of change activities. Skills Required: Must Have: Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behaviour, Mass Communication, Journalism, English or related fields). 3–5 years of experience in relevant fields such change management, transformation programs, organizational development, [SA1] or adjacent areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building. Strong communication skills, stakeholder management experience, and understanding of change enablement principles. Proven experience in preparing high-quality deliverables including decks, trackers, and reports. Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint). Good to Have: Prosci ADKAR or similar change certification. Experience working on large-scale ERP/digital transformations (e.g., SAP, Workday, Oracle). Exposure to visualization tools (Power BI, Tableau), survey tools (Forms, Qualtrics), or collaboration platforms (Miro, MS Teams). Experience in working with global clients and cross-functional teams. Technical Skills Proficiency in MS Office Suite (PowerPoint, Excel, Word, Outlook, SharePoint) is a must. Familiarity with project management and collaboration tools (MS Teams, Smartsheet, Asana, JIRA). Working knowledge of survey and data collection tools (MS Forms, SurveyMonkey, Qualtrics). Ability to interpret data and create insights using tools like Excel, Power BI, or Tableau. Exposure to digital design tools (Canva, Adobe Creative Cloud) and virtual whiteboarding platforms (Miro, MURAL) is a plus. Understanding of Learning Management Systems (LMS) or content delivery platforms is desirable. Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.

About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job –The OCM SME is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. This role focuses on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. The primary goal is to develop and execute change management plans that minimize employee resistance and maximize engagement, driving faster adoption and higher proficiency in the changes impacting employees to achieve business results. Job Title - Associate Director-Organizational Change Management/SME Location: Pune, Mumbai, Bangalore, Noida, Hyderabad, Chennai Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. Shift- US/ UK Shift Key Responsibilities: Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization. Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change. Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives. Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution Develop a role-based training plan using a proven content development approach. Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan. Monitor and provide frequent status updates on change management and training activities. Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred Accountable for a large scale OCM team comprising of junior and mid/senior level consultants Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations Requirements: 6-12 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal

Organizational Change & Communication Specialist (IT Infrastructure) We are looking for a dynamic Organizational Change & Communication Specialist to join our ongoing IT Infrastructure transformation efforts. About the role: This is not your typical Project Manager role. We’re seeking a seasoned professional who thrives at the intersection of change management, documentation, communication, and training, particularly within large-scale global IT Infrastructure programs. You will be the voice that translates technical change into meaningful business engagement, helping non-technical teams adapt, adopt, and excel. Responsibilities: Organizational Change Management (OCM): Lead and implement change management strategies and plans. Collaborate with cross-functional teams to roll out change initiatives to global, non-technical audiences. Familiarity with Prosci’s ADKAR model is a plus (but not mandatory). Documentation & Policy Creation: Draft, update, and refine documentation, procedures, and standard work. Coordinate feedback loops with stakeholders and ensure clarity and alignment. Proficiency in Word, Excel, PowerPoint required; Visio or Bizagi is a bonus. Training Development: Create and deliver training programs in PowerPoint, video, and virtual formats. Experience with tools like WalkMe is a plus. Communication Strategy: Support internal communications planning and content development. Work closely with technical experts to convert complex ideas into simple, digestible content. Required: 3+ years of proven experience in change management for IT infrastructure transformations . Strong editing and documentation skills. Comfortable working in a communications or change management-focused team. Infectious energy, creativity, and an eye for innovative ideas. Fluent English speaker with excellent writing skills. Technically fluent — you can converse confidently with IT teams and translate their insights into business-friendly language. Available for an immediate start and committed for the long haul Experience with global organizations and diverse stakeholders. Process mapping skills or experience with automation tools.

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Lead, Technical Project Management for Beckman Coulter Diagnostics is responsible for driving and implementing pivotal initiatives, running regional and/or global technical and non-technical projects, and giving to building the future Global Ops Project and Portfolio Management Office infrastructure and team. This position is part of the Global Operations PMO & Strategy Team and is a remote role. Travel will vary depending on the phases and needs of the program (40-50%) and will be global. At Global Ops PMO, our vision is to bring best in class project and portfolio management methodology and skills to support the achievement of our business goals. You will be a part of the Global Operations PMO and Strategy team, responsible for the management of a series of projects for outsourcing of contract manufacturing to India. If you thrive in a multifunctional, fast paced & supporting role and want to work in a global PMO—read on. In this role, you will have the opportunity to: Responsible for leading multi-phase and multi-year product transfer programs into third party contract manufacturing facilities initially in India. Provide project strategic direction and management of external manufacturing technical transfer activities, coordinating execution of cross-functional workstreams from Quality, Regulatory, Development, Technical Operations, Supply Chain, and Global Strategic Sourcing. Strong interpersonal skills as interactions will be both internal and external facing with Contract manufacturing teams. Take ownership of the full project life cycle - successful project delivery will include full implementation from initiation to deployment for one to two major or several minor/medium projects simultaneously. Establish and drive the achievement of Project and Portfolio KPIs through the adoption of Danaher Business Systems tools (Visual Project Management, Daily Management etc.) and Global Ops PMO Standard Work/Methodology. Demonstrate intuition for business to support how solutions will address project goals Ensure that projects/programs are proceeding according to scope, schedule, budget, and quality standards Work creatively and analytically in a problem-solving environment demonstrating collaboration, innovation, and excellence. Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, steering team, and executive-level key partners. Participate in the development, implementation, and continuous improvement on standard methodologies and tools for project execution, portfolio management, and PM talent development. Establish and maintain technology transfer program / project budgets, cash flow analyses, and cost estimates related to the program. Establish and utilize effective risk management and mitigation practices through proper risk identification, assessment, tracking and communication. The essential requirements of the job include: Bachelor’s degree in a relevant field with 14+ years experience OR Master’s degree with 12+ years experience OR Doctoral degree with 9+ years experience Significant experience in an operations environment (manufacturing, supply chain, engineering or logistics and distribution) Strong Project Management experience leading large, sophisticated projects and Project management trained/qualified (e.g PMP certification or equivalent). Experience in Project Portfolio Management Proven experience leading all aspects of medium/large design changes, and all aspects of technology transfer programs/projects in the Medical Device or Diagnostics regulatory environment Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all organizational levels.. Proven ability to mentor and facilitate PMs and project teams with varying levels of PM competence. Can take tough decisions around people and can quickly build effective teams in a global matrixed organization. Working with Contract Manufacturers & Understanding of contractual requirements It would be a plus if you also possess previous experience in: Experience managing and influencing in a matrix organization Change Management Certification desired (Prosci/ADKAR or Other) Lean /Six Sigma experience, certified Kaizen leaders in DBS and demonstrated capability in problem solving. Proficiency in Power BI/smartsheet, MIRO, excel and PM software. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. Travel will vary depending on the phases and needs of the program (40-50%) Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Lead, Technical Project Management for Beckman Coulter Diagnostics is responsible for driving and implementing pivotal initiatives, running regional and/or global technical and non-technical projects, and giving to building the future Global Ops Project and Portfolio Management Office infrastructure and team. This position is part of the Global Operations PMO & Strategy Team and is a remote role. Travel will vary depending on the phases and needs of the program (40-50%) and will be global. At Global Ops PMO, our vision is to bring best in class project and portfolio management methodology and skills to support the achievement of our business goals. You will be a part of the Global Operations PMO and Strategy team, responsible for the management of a series of projects for outsourcing of contract manufacturing to India. If you thrive in a multifunctional, fast paced & supporting role and want to work in a global PMO-read on. In This Role, You Will Have The Opportunity To Responsible for leading multi-phase and multi-year product transfer programs into third party contract manufacturing facilities initially in India. Provide project strategic direction and management of external manufacturing technical transfer activities, coordinating execution of cross-functional workstreams from Quality, Regulatory, Development, Technical Operations, Supply Chain, and Global Strategic Sourcing. Strong interpersonal skills as interactions will be both internal and external facing with Contract manufacturing teams. Take ownership of the full project life cycle - successful project delivery will include full implementation from initiation to deployment for one to two major or several minor/medium projects simultaneously. Establish and drive the achievement of Project and Portfolio KPIs through the adoption of Danaher Business Systems tools (Visual Project Management, Daily Management etc.) and Global Ops PMO Standard Work/Methodology. Demonstrate intuition for business to support how solutions will address project goals Ensure that projects/programs are proceeding according to scope, schedule, budget, and quality standards Work creatively and analytically in a problem-solving environment demonstrating collaboration, innovation, and excellence. Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, steering team, and executive-level key partners. Participate in the development, implementation, and continuous improvement on standard methodologies and tools for project execution, portfolio management, and PM talent development. Establish and maintain technology transfer program / project budgets, cash flow analyses, and cost estimates related to the program. Establish and utilize effective risk management and mitigation practices through proper risk identification, assessment, tracking and communication. The Essential Requirements Of The Job Include Bachelor's degree in a relevant field with 14+ years experience OR Master's degree with 12+ years experience OR Doctoral degree with 9+ years experience Significant experience in an operations environment (manufacturing, supply chain, engineering or logistics and distribution) Strong Project Management experience leading large, sophisticated projects and Project management trained/qualified (e.g PMP certification or equivalent). Experience in Project Portfolio Management Proven experience leading all aspects of medium/large design changes, and all aspects of technology transfer programs/projects in the Medical Device or Diagnostics regulatory environment Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all organizational levels.. Proven ability to mentor and facilitate PMs and project teams with varying levels of PM competence. Can take tough decisions around people and can quickly build effective teams in a global matrixed organization. Working with Contract Manufacturers & Understanding of contractual requirements It would be a plus if you also possess previous experience in: Experience managing and influencing in a matrix organization Change Management Certification desired (Prosci/ADKAR or Other) Lean /Six Sigma experience, certified Kaizen leaders in DBS and demonstrated capability in problem solving. Proficiency in Power BI/smartsheet, MIRO, excel and PM software. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. Travel will vary depending on the phases and needs of the program (40-50%) Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Job Title: Change Management Consultant Loation: Gurgaon Experience: 10-15 Years Shift Timings: 10 AM- 7PM Job Summary We are seeking an experienced Change Management Consultant with a strong background in Consulting or Human Resources to lead and support organizational change initiatives in large-scale transformation projects. The ideal candidate will possess a strategic mindset, strong communication skills, and proven experience in driving change adoption across enterprise-level programs. Required Skills & Qualifications Bachelor’s or Master’s degree in Human Resources, Business, Organizational Development, or a related field. 7+ years of relevant experience in Change Management, ideally within large-scale transformation projects. Prior experience working in consulting firms or corporate HR environments. Proficiency in change methodologies (e.g., ADKAR, Kotter’s 8-step, Prosci). Excellent stakeholder management, facilitation, and communication skills. Strong analytical and project management abilities.

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Lead, Technical Project Management for Beckman Coulter Diagnostics is responsible for driving and implementing pivotal initiatives, running regional and/or global technical and non-technical projects, and giving to building the future Global Ops Project and Portfolio Management Office infrastructure and team. This position is part of the Global Operations PMO & Strategy Team and is a remote role. Travel will vary depending on the phases and needs of the program (40-50%) and will be global. At Global Ops PMO, our vision is to bring best in class project and portfolio management methodology and skills to support the achievement of our business goals. You will be a part of the Global Operations PMO and Strategy team, responsible for the management of a series of projects for outsourcing of contract manufacturing to India. If you thrive in a multifunctional, fast paced & supporting role and want to work in a global PMO—read on. In this role, you will have the opportunity to: Responsible for leading multi-phase and multi-year product transfer programs into third party contract manufacturing facilities initially in India. Provide project strategic direction and management of external manufacturing technical transfer activities, coordinating execution of cross-functional workstreams from Quality, Regulatory, Development, Technical Operations, Supply Chain, and Global Strategic Sourcing. Strong interpersonal skills as interactions will be both internal and external facing with Contract manufacturing teams. Take ownership of the full project life cycle - successful project delivery will include full implementation from initiation to deployment for one to two major or several minor/medium projects simultaneously. Establish and drive the achievement of Project and Portfolio KPIs through the adoption of Danaher Business Systems tools (Visual Project Management, Daily Management etc.) and Global Ops PMO Standard Work/Methodology. Demonstrate intuition for business to support how solutions will address project goals Ensure that projects/programs are proceeding according to scope, schedule, budget, and quality standards Work creatively and analytically in a problem-solving environment demonstrating collaboration, innovation, and excellence. Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, steering team, and executive-level key partners. Participate in the development, implementation, and continuous improvement on standard methodologies and tools for project execution, portfolio management, and PM talent development. Establish and maintain technology transfer program / project budgets, cash flow analyses, and cost estimates related to the program. Establish and utilize effective risk management and mitigation practices through proper risk identification, assessment, tracking and communication. The essential requirements of the job include: Bachelor’s degree in a relevant field with 14+ years experience OR Master’s degree with 12+ years experience OR Doctoral degree with 9+ years experience Significant experience in an operations environment (manufacturing, supply chain, engineering or logistics and distribution) Strong Project Management experience leading large, sophisticated projects and Project management trained/qualified (e.g PMP certification or equivalent). Experience in Project Portfolio Management Proven experience leading all aspects of medium/large design changes, and all aspects of technology transfer programs/projects in the Medical Device or Diagnostics regulatory environment Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all organizational levels.. Proven ability to mentor and facilitate PMs and project teams with varying levels of PM competence. Can take tough decisions around people and can quickly build effective teams in a global matrixed organization. Working with Contract Manufacturers & Understanding of contractual requirements It would be a plus if you also possess previous experience in: Experience managing and influencing in a matrix organization Change Management Certification desired (Prosci/ADKAR or Other) Lean /Six Sigma experience, certified Kaizen leaders in DBS and demonstrated capability in problem solving. Proficiency in Power BI/smartsheet, MIRO, excel and PM software. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. Travel will vary depending on the phases and needs of the program (40-50%) Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Job Summary The Global Change and Enablement (C&E) Practitioner will be supporting the Global C&E Lead in orchestrating and facilitating organisational change initiatives across diverse geographical regions for a given Strategy and Talent project (Includes functions such as HR, Corporate Affairs & Brand & Marketing (CABM), Supply Change Management (SCM) and Property)). This role entails crafting comprehensive change management strategies, fostering seamless collaboration among global teams, and ensuring smooth transitions during periods of significant change. The ideal candidate will possess a strategic mindset, exceptional communication skills, and the ability to influence and guide stakeholders at all levels of the organisation. The Job Holder Will Be Responsible For 1) Change Management: Supporting C&E Lead to develop, implement, and refine change management strategies and plans to optimize employee adoption and usage of required changes. Monitor progress and adjust strategies as necessary to ensure successful outcomes. 2) Stakeholder Engagement: Proactively build and nurture relationships with key stakeholders, including senior leaders, project managers, and employees across different regions. Ensure alignment and commitment to change initiatives through regular communication and engagement. 3) Communication: Design, develop, and deliver comprehensive communication plans tailored to various audiences. Utilize multiple channels and creative formats to ensure clear, consistent, and transparent messaging throughout the change process. 4)Training and Development: Collaborate with subject matter experts to design and deliver tailored training programs that equip employees with the skills and knowledge needed to navigate change. Evaluate the effectiveness of training initiatives and make improvements as needed. 5) Change Impact Assessment: Conduct thorough impact analyses to assess the potential effects of change on different parts of the organisation. Identify key stakeholders, evaluate change readiness, and develop targeted strategies to address potential challenges 6) Collaboration and Integration: Work closely with project teams and business to ensure seamless integration of change management activities with project plans. Facilitate cross-functional collaboration to achieve cohesive and coordinated change efforts. Key Responsibilities Impact on Business Build and sustain trusting relationships with internal customers by consistently delivering value add services Work with the Cluster Leads/Champions to ensure Change and Enablement is embedded within that programme. Work closely with change and communication specialists on assigned projects to support the preparation of C&E deliverables, including administrative support and stakeholder engagement Complete change management assessments related to people, systems and process changes, including data gathering and translating data into meaningful information for the purposes of training and engagement Bring a focus to the programme on business outcomes and benefits management (including benefits realisation). Develop change solution material based on county requirements and designs/options that are focused on successful change embedding into the business. Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption and feedback. Participate in change and enablement network team meetings and support a global team of change and enablement network leads Success in this role will require flexibility, being able to cope and bring structure to ambiguous situations and problems whilst adapting to the needs of the business. They should have a sense of urgency, be driven and have the ability to learn quickly and assimilate information. Ensure mechanisms are in place for capturing and sharing lessons learnt and encourage re-use of successful tools and methods. Provide coordination support for change management activities across assigned projects Provide analytical support and share insights supporting the preparation of management reports to ensure clarity of the change pipeline, from status of individual requests through to key trends over time. Provide timely reports on engagement status, risks and issues, evaluating performance based on management information Customers / Stakeholders Ensure that audience (including Customers) change impacts and reactions are analysed and change interventions identified to manage those impacts and reactions across all countries. Use customer knowledge and expertise to help confirm change management solutions. Promote and recognize cross-cultural working and communication within team – be culturally sensitive. Act as a role model to foster a collaborative team environment which supports and encourages professionalism and development. Governance Propose improvements, enhancements and simplifications where appropriate Project/Change Management Develop and/or implement change management methodology and capabilities Provide project management support Provide subject matter expert advice, guidance and support to the project managers on managing change Champions Change Management Assist C&E Lead in preparing key change deliverables, including stakeholder analysis and impact assessment Provide support to C&E Lead on managing change Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Other Responsibilities Embed Here for good and Group’s brand and values in Strategy and Talent [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills And Experience preferably “Change management” and “HR transformation experience” with 8+ yrs experience Manage Risk Manage People Qualifications TRAINING/SKILLSETS Communication Skills: Effective communication is crucial for articulating the vision, goals, and benefits of change to all stakeholders. Leadership: Ability to inspire and motivate individuals and teams, fostering a positive attitude towards change. Analytical Thinking: Strong analytical skills to assess the impact of change and develop appropriate strategies. Project Management: Proficiency in managing timelines, resources, and tasks to ensure successful implementation of change initiatives. Stakeholder Management: Skill in identifying and engaging stakeholders, understanding their needs and concerns, and managing their expectations. Collaboration: Strong collaboration skills to work effectively with cross-functional teams and departments. Training and Development: Ability to design and deliver training programs to support individuals and teams through the change process. Business Acumen: Understanding the organization's operations, goals, and strategic priorities to align change initiatives with business objectives. Technological Proficiency: Familiarity with tools and technologies that facilitate change management processes. Presentation creation: Proficiency in creating compelling presentation to effectively communicate C&E plans and progress to stakeholders CERTIFICATIONS Preferably expertise in change management methodologies and tools, including Prosci, ADKAR etc About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job ID: 32841 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 23 Jun 2025 Job Summary The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division. We are seeking a proactive and versatile Change Manager to support the Change Lead of Frontline platforms, in delivering effective change management across a suite of CIB frontline platforms. You will coordinate training, communications, stakeholder engagement, and governance activities in a shared service capacity, ensuring consistent execution and scalable support across systems. This role acts as the operational heartbeat of the change function and plays a key role in lifting delivery quality, creating standardisation, and mentoring other members in the Change Deployment Team. The individual also partners with Business, Operations, Risk, Compliance and Technology teams to assess the risk of the change across people, process, system, data and ensure that appropriate risk mitigation plans are executed prior to technology go-lives. The individual understands the stakeholders needs and ensure that the Initiatives are delivering maximum value for the Markets business and its clients, while adhering to good change governance and best practices. Key Responsibilities Change Delivery & Governance Develop and execute structured change management strategies, focusing on awareness, understanding, and user readiness. Coordinate and track change initiatives across systems Maintain a master change calendar (releases, training, comms, governance submissions). Support execution of CCIA/governance processes in collaboration with offshore team members. Monitor adoption, readiness, and post-implementation user feedback. Collaborate with cross-functional teams to assess and articulate impacts between current and target state Identify change management needs across impacted business units, and potential risks Develop and manage response plans to identified business impacts, ensuring they are adequately addressed through appropriate means (design uplifts, training, communications, engagement, business readiness activities, etc.) Training & Communications Design and deliver engaging training sessions and communications on new banking service platforms, tailored to front-line, middle-office, and support teams. Training delivery to equip employees across impacted stakeholder groups with the necessary skills and knowledge to navigate changes seamlessly, and reduce obstacles resulting in change resistance Stakeholder identification, assessment and engagement across locations and functions (front office, operations, risk, compliance) Develop and quality check training decks, comms packs, and stakeholder briefings. Create user-centric enablement materials such as user guides, SOPs, FAQs, quick reference cards, and walkthroughs to support platform adoption. Training planning, needs assessment, content preparation Collaborate with system SMEs to ensure consistency and impact. The candidate must be well versed in creating dynamic and compelling visual graphics. Skills and Experience Operational Readiness Coordinate User Access Management Coordinate User Acceptance Testing Country compliance requirements Adoption Monitoring: Gather feedback, track adoption metrics, and continuously enhance training and engagement strategies. Standardisation & Process Improvement Identify opportunities to centralise or harmonise change practices across systems. Create and maintain shared templates, trackers, and SOPs (e.g., for training, comms, CCIA). Champion change maturity and cross-system knowledge sharing Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Banking knowledge Customer relationship management domain Agile framework Experience managing senior stakeholders Proficiency in excel and PowerPoint Strong presentation skills Analytical thinking Qualifications Bachelor’s degree in Business, Finance, Communications, or related field; Master's preferred. 5+ years of experience in Change Management within the banking or financial services industry. Hands-on experience supporting rollouts of service platforms (e.g., CRM systems, client onboarding tools, case management platforms). Strong training facilitation and stakeholder communication skills, with ability to simplify technical topics. Familiarity with change management frameworks (e.g., ADKAR, Kotter). Proficiency in Microsoft Office Suite; experience with digital adoption platforms (e.g., WalkMe) and content creation tools is a plus. Ability to navigate complex environments and influence cross-functional teams. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 16069 Location: Chennai, IN Area of interest: Human Resources Job type: Regular Employee Work style: Office Working Opening date: 16 Mar 2025 Job Summary The Global Change and Enablement (C&E) Practitioner will be supporting the Global C&E Lead in orchestrating and facilitating organisational change initiatives across diverse geographical regions for a given Strategy and Talent project (Includes functions such as HR, Corporate Affairs & Brand & Marketing (CABM), Supply Change Management (SCM) and Property)). This role entails crafting comprehensive change management strategies, fostering seamless collaboration among global teams, and ensuring smooth transitions during periods of significant change. The ideal candidate will possess a strategic mindset, exceptional communication skills, and the ability to influence and guide stakeholders at all levels of the organisation. The job holder will be responsible for: 1) Change Management: Supporting C&E Lead to develop, implement, and refine change management strategies and plans to optimize employee adoption and usage of required changes. Monitor progress and adjust strategies as necessary to ensure successful outcomes. 2) Stakeholder Engagement: Proactively build and nurture relationships with key stakeholders, including senior leaders, project managers, and employees across different regions. Ensure alignment and commitment to change initiatives through regular communication and engagement. 3) Communication: Design, develop, and deliver comprehensive communication plans tailored to various audiences. Utilize multiple channels and creative formats to ensure clear, consistent, and transparent messaging throughout the change process. 4)Training and Development: Collaborate with subject matter experts to design and deliver tailored training programs that equip employees with the skills and knowledge needed to navigate change. Evaluate the effectiveness of training initiatives and make improvements as needed. 5) Change Impact Assessment: Conduct thorough impact analyses to assess the potential effects of change on different parts of the organisation. Identify key stakeholders, evaluate change readiness, and develop targeted strategies to address potential challenges 6) Collaboration and Integration: Work closely with project teams and business to ensure seamless integration of change management activities with project plans. Facilitate cross-functional collaboration to achieve cohesive and coordinated change efforts. Key Responsibilities Impact on Business Build and sustain trusting relationships with internal customers by consistently delivering value add services Work with the Cluster Leads/Champions to ensure Change and Enablement is embedded within that programme. Work closely with change and communication specialists on assigned projects to support the preparation of C&E deliverables, including administrative support and stakeholder engagement Complete change management assessments related to people, systems and process changes, including data gathering and translating data into meaningful information for the purposes of training and engagement Bring a focus to the programme on business outcomes and benefits management (including benefits realisation). Develop change solution material based on county requirements and designs/options that are focused on successful change embedding into the business. Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption and feedback. Participate in change and enablement network team meetings and support a global team of change and enablement network leads Success in this role will require flexibility, being able to cope and bring structure to ambiguous situations and problems whilst adapting to the needs of the business. They should have a sense of urgency, be driven and have the ability to learn quickly and assimilate information. Ensure mechanisms are in place for capturing and sharing lessons learnt and encourage re-use of successful tools and methods. Provide coordination support for change management activities across assigned projects Provide analytical support and share insights supporting the preparation of management reports to ensure clarity of the change pipeline, from status of individual requests through to key trends over time. Provide timely reports on engagement status, risks and issues, evaluating performance based on management information Customers / Stakeholders Ensure that audience (including Customers) change impacts and reactions are analysed and change interventions identified to manage those impacts and reactions across all countries. Use customer knowledge and expertise to help confirm change management solutions. Promote and recognize cross-cultural working and communication within team – be culturally sensitive. Act as a role model to foster a collaborative team environment which supports and encourages professionalism and development. Governance Propose improvements, enhancements and simplifications where appropriate Project/Change Management Develop and/or implement change management methodology and capabilities Provide project management support Provide subject matter expert advice, guidance and support to the project managers on managing change Champions Change Management Assist C&E Lead in preparing key change deliverables, including stakeholder analysis and impact assessment Provide support to C&E Lead on managing change Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Other Responsibilities Embed Here for good and Group’s brand and values in Strategy and Talent [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience preferably “Change management” and “HR transformation experience” with 8+ yrs experience Manage Risk Manage People Qualifications TRAINING/SKILLSETS Communication Skills: Effective communication is crucial for articulating the vision, goals, and benefits of change to all stakeholders. Leadership: Ability to inspire and motivate individuals and teams, fostering a positive attitude towards change. Analytical Thinking: Strong analytical skills to assess the impact of change and develop appropriate strategies. Project Management: Proficiency in managing timelines, resources, and tasks to ensure successful implementation of change initiatives. Stakeholder Management: Skill in identifying and engaging stakeholders, understanding their needs and concerns, and managing their expectations. Collaboration: Strong collaboration skills to work effectively with cross-functional teams and departments. Training and Development: Ability to design and deliver training programs to support individuals and teams through the change process. Business Acumen: Understanding the organization's operations, goals, and strategic priorities to align change initiatives with business objectives. Technological Proficiency: Familiarity with tools and technologies that facilitate change management processes. Presentation creation: Proficiency in creating compelling presentation to effectively communicate C&E plans and progress to stakeholders CERTIFICATIONS Preferably expertise in change management methodologies and tools, including Prosci, ADKAR etc About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job Summary The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division. We are seeking a proactive and versatile Change Manager to support the Change Lead of Frontline platforms, in delivering effective change management across a suite of CIB frontline platforms. You will coordinate training, communications, stakeholder engagement, and governance activities in a shared service capacity, ensuring consistent execution and scalable support across systems. This role acts as the operational heartbeat of the change function and plays a key role in lifting delivery quality, creating standardisation, and mentoring other members in the Change Deployment Team. The individual also partners with Business, Operations, Risk, Compliance and Technology teams to assess the risk of the change across people, process, system, data and ensure that appropriate risk mitigation plans are executed prior to technology go-lives. The individual understands the stakeholders needs and ensure that the Initiatives are delivering maximum value for the Markets business and its clients, while adhering to good change governance and best practices. Key Responsibilities Change Delivery & Governance Develop and execute structured change management strategies, focusing on awareness, understanding, and user readiness. Coordinate and track change initiatives across systems Maintain a master change calendar (releases, training, comms, governance submissions). Support execution of CCIA/governance processes in collaboration with offshore team members. Monitor adoption, readiness, and post-implementation user feedback. Collaborate with cross-functional teams to assess and articulate impacts between current and target state Identify change management needs across impacted business units, and potential risks Develop and manage response plans to identified business impacts, ensuring they are adequately addressed through appropriate means (design uplifts, training, communications, engagement, business readiness activities, etc.) Training & Communications Design and deliver engaging training sessions and communications on new banking service platforms, tailored to front-line, middle-office, and support teams. Training delivery to equip employees across impacted stakeholder groups with the necessary skills and knowledge to navigate changes seamlessly, and reduce obstacles resulting in change resistance Stakeholder identification, assessment and engagement across locations and functions (front office, operations, risk, compliance) Develop and quality check training decks, comms packs, and stakeholder briefings. Create user-centric enablement materials such as user guides, SOPs, FAQs, quick reference cards, and walkthroughs to support platform adoption. Training planning, needs assessment, content preparation Collaborate with system SMEs to ensure consistency and impact. The candidate must be well versed in creating dynamic and compelling visual graphics. Skills And Experience Operational Readiness Coordinate User Access Management Coordinate User Acceptance Testing Country compliance requirements Adoption Monitoring: Gather feedback, track adoption metrics, and continuously enhance training and engagement strategies. Standardisation & Process Improvement Identify opportunities to centralise or harmonise change practices across systems. Create and maintain shared templates, trackers, and SOPs (e.g., for training, comms, CCIA). Champion change maturity and cross-system knowledge sharing Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Banking knowledge Customer relationship management domain Agile framework Experience managing senior stakeholders Proficiency in excel and PowerPoint Strong presentation skills Analytical thinking Qualifications Bachelor’s degree in Business, Finance, Communications, or related field; Master's preferred. 5+ years of experience in Change Management within the banking or financial services industry. Hands-on experience supporting rollouts of service platforms (e.g., CRM systems, client onboarding tools, case management platforms). Strong training facilitation and stakeholder communication skills, with ability to simplify technical topics. Familiarity with change management frameworks (e.g., ADKAR, Kotter). Proficiency in Microsoft Office Suite; experience with digital adoption platforms (e.g., WalkMe) and content creation tools is a plus. Ability to navigate complex environments and influence cross-functional teams. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Skill required: Trust & Safety - Content management Designation: Delivery Lead Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Enables a superior brand experience, accelerates responsible growth and creates a secure environment.We are seeking a dynamic and experienced Change Management leader to drive strategic and operational change initiatives within our Trust and Safety account.This role will be critical in ensuring smooth implementation of process,system, and cultural changes across the account, while enabling sustained adoption of new ways of working. The ideal candidate will have a strong background in change management, operational leadership, and trust and safety processes, with proven success in managing large-scale,cross-functional initiatives. The lead will be a single point of contact for senior leadership internal and client facing interactions for the account. With radical new technologies, the lead will be positioned to provide industry shaping ideas and thought leadership.Identify the spam content to provide genuine search results.Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Google Shopping policies and quality standards?. Review web pages and tag the Landing Page based on the content on the page for Google to display the right content to the relevant audience.Review YT videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns. Once the complaint is processed the Trademark will be blocked from the Search Engine.The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our client’s terms of services.They review content that may be sensitive in nature. What are we looking for? Thought leadership Ability to establish strong client relationship Process-orientation Collaboration and interpersonal skills Corporate planning & strategic planning Change Management Execution: Develop and implement change management strategies tailored to the unique requirements of the Trust and Safety account Conduct comprehensive impact analyses and identify key stakeholders to ensure effective communication and adoption of changes Define and execute change plans, including training, communication, and readiness activities, to minimize resistance and maximize engagement Process Optimization & Innovation: Identify opportunities for process improvements in trust and safety workflows and operations Lead the design and implementation of streamlined processes to enhance efficiency and quality Foster a culture of collaboration among business lines by embedding a best practice sharing culture within Change management Partner with product and engineering teams to manage system-related changes, ensuring operational readiness Leverage digital technologies to enhance the maturity and scalability of change management processes Risk Management & Resilience Building: Identify risks associated with change initiatives and develop mitigation strategies to address them proactively Foster a culture of resilience, ensuring teams are prepared to adapt and thrive amidst ongoing changes Communication & Training: Develop comprehensive communication plans to ensure all stakeholders are informed and engaged throughout the change lifecycle Design and deliver training programs, resources, and tools to support teams during transitions Establish feedback mechanisms to measure the effectiveness of communication and training efforts Performance Measurement & Reporting: Define metrics to assess the success of change initiatives and their impact on operational performance Provide regular updates and reports to leadership and stakeholders on progress, challenges, and outcomes Conduct researches, studies and data analysis to conceptualize proposals for improving business metric in collaboration across teams KEY QUALIFICATIONS/SKILLS Any Graduation with at least 15 to 17 years of supervisor experience Excellent oral and written communication skills Proven experience in managing large-scale change initiatives within a fast-paced. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Ability to establish a strong client relationship, sound decision-making and organizational skills Ability to present complex information to a variety of audiences Proficiency in MS office applications (Excel, PowerPoint and Word), knowledge of latest technology landscape is preferred Strong understanding of trust and safety operations, compliance requirements, and industry best practices. Experience in managing projects and data strategies for business outcomes Certification in change management and project management methodologies (e.g., PMP, PRINCE, PROSCI, ADKAR) is a plus Working Conditions Moderate travel to Accenture and Client offices depending on project involvement Cyclical work shift including work hours at night Overtime and support on calls may be required Client holidays maybe observed instead of local holidays Other skills Ability to work in a fast-paced work environment Ability to meet deadlines Enjoying challenging opportunities Ability to solve urgent matters and work under pressure Reliable, proactive approach to entrusted tasks Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously Adaptable to learn new processes, concepts, and skills. Demonstrates the ability to work as part of a team adding positive attitude and business focus Ability to communicate in a dynamic environment throughout all management levels, Any Graduation

Job Title: Change Management (Large-Scale Implementations) Location: Global (Preferred: India/US) Department: Delivery & Transformation Experience Level: 8-15+ Years Role Summary: We are seeking a seasoned Change Management to lead client-side change interventions during large-scale platform implementations. This role will ensure successful user adoption, effective stakeholder engagement, and comprehensive business alignment throughout significant organizational transformations. Key Responsibilities Design, develop, and execute comprehensive change management frameworks customized to client-specific contexts, considering organizational culture, business objectives, and implementation timelines. Perform detailed change impact assessments, systematically identifying potential risks, dependencies, and barriers, and developing proactive mitigation plans. Lead extensive stakeholder analysis and mapping exercises, ensuring comprehensive identification and prioritization of stakeholders, understanding their influence, concerns, and engagement requirements. Create and deliver strategic communication plans that clearly articulate project objectives, anticipated outcomes, benefits realization, and key transition phases, ensuring consistent, transparent, and timely messaging across all organizational levels. Develop and conduct targeted training programs, tailored workshops, and capability-building initiatives designed to equip stakeholders and users with necessary skills, competencies, and readiness for the change. Execute readiness assessments and surveys, gathering feedback, analyzing responses, and adjusting change strategies to optimize adoption and minimize resistance. Provide hands-on guidance and strategic advice to client leadership teams on navigating behavioral changes and process shifts required to successfully embed new technologies and workflows. Collaborate closely with internal transformation and delivery teams, ensuring alignment and integration of change management practices within broader implementation plans. Regularly measure, monitor, and report on change adoption metrics, stakeholder engagement levels, and overall effectiveness of change initiatives, driving continuous improvement. Offer executive-level insights and advisory services, acting as a trusted change partner throughout the project lifecycle, influencing executive decision-making, and ensuring long-term sustainability of change initiatives. Build and mentor a high-performing change management team, fostering an environment of continuous learning, collaboration, and excellence. Requirements: Bachelor s degree in Business, Management, Organizational Psychology, or a related field; advanced degree preferred. 8-15+ years of extensive experience in organizational change management, particularly in managing large-scale enterprise implementation programs. Proven expertise with change management methodologies such as ADKAR, Prosci, Kotter s 8-Step Process, or equivalent frameworks. Exceptional facilitation, leadership, consulting, and stakeholder engagement skills, demonstrating the ability to influence across various organizational levels. Strong experience in conducting training programs, workshops, and leading readiness assessments. Prior experience in HR transformation initiatives, technology-led change programs, or SaaS platform implementations is highly advantageous. Demonstrated capability in handling complex, cross-functional projects with significant organizational impact. Ability to effectively navigate global and culturally diverse environments, maintaining flexibility to travel internationally as needed.

About This Role Wells Fargo is seeking a Senior Process Engineer. This role is part of Human Resources Transformation and Products Team and services all lines of businesses under Human Resources. The Human Resources (HR) Process Excellence & Transformation team is seeking a Senior Process Engineer. This team defines, measures, improves, and governs HR business processes to deliver consistent, desired outcomes for our customers; manage our operations efficiently and effectively, and strengthen risk management and compliance; performs deep dive analysis of process design and performance to provide improvement solution that drives efficiency, effectiveness or our business processes and elevates employee experience. Critical thinking, understanding of emerging technologies (like AI, Gen AI, RPA, Chatbots), consulting, problem solving, decision making, strong communication and ability to work effectively in a fast-paced, ever-changing environments are key capabilities for this role. In This Role, You Will Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience. Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding. Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence. Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism Experience in Design Thinking and/or Human Centered Design (HCD) Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile Lean Six Sigma Black Belt and/or strong experience in consulting Intermediate Microsoft Office (Word, Outlook skills) Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies Job Expectations: Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end-to-end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment. Develops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes, latest technologies and workflow through Wells Fargo Identifies and helps to prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact. Develops root cause analysis and business case for proposed technology, staff, and structure changes, including cost estimates Establishes standards for measuring performance against process requirements - Including the development of metrics that provide data for process management indicators for future improvement opportunities Provides advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results Shares the lessons learned and best practices with others throughout the organization, when appropriate, to further promote process management. Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services, as needed Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc May assist with the development of our enterprise Operational and Process Excellence Curriculum and Training Materials Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and management of resources, including cross-entity members, to successfully execute projects Provides consultation on the use of reengineering techniques to improve process performance and product quality (example but not limited to LEAN, SIX SIGMA, Design Thinking) Works with HR Business leaders, SMEs, Product Manager(s) and Sponsors to ensure proposed recommendations to improve business processes or address specific business problems are prioritized along with related activities, deliverables, and tools are integrated in the product roadmap Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence Provide thought leadership in the area of process management and continuous process improvement, operational excellence, continuous improvement. Provide coaching and mentoring for other process engineers, process owners and managers, and/or others informally (e.g., 1-on-1) or formally (e.g., facilitated training sessions). Shift timings: 1:30 - 10:30 pm IST (subject to change as per business requirements) @RWF22- Please note that "RWF" is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job Posting End Date 10 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-468714

Location: OCM Consultant for RTR Job Type: Full-Time Experience Level: 15+Years Work Mode: WFO Location: Hyderabad, Bengaluru Job Summary: We are looking for a seasoned OCM Consultant with 15+ years of experience to lead and drive the change management strategy for our finance transformation initiative, with a focus on the Record to Report (R2R) process. The ideal candidate will bring deep expertise in organizational change, stakeholder engagement, and business transformation, particularly in finance and accounting domains. This role is critical to ensuring that new processes, systems, and roles within R2R are adopted effectively and sustainably. Key Responsibilities: Lead the end-to-end OCM strategy and execution for the R2R workstream in a large-scale transformation program. Partner with executive sponsors, functional leads, and business stakeholders to align change strategies with business goals. Conduct organizational impact assessments, stakeholder analysis, and readiness assessments focused on R2R functions (GL, Fixed Assets, Financial Close, Reporting, etc.). Design and implement targeted communications, leadership alignment sessions, and end-user training tailored to finance and accounting audiences. Mentor junior change practitioners and support cross-functional collaboration across other finance and transformation teams. Drive adoption strategies and embed change through organizational design, role transitions, and performance alignment. Provide thought leadership and best practices in change management and finance transformation. Track adoption KPIs, manage change risks, and adjust plans to maximize engagement and minimize resistance. Qualifications: Bachelor’s degree in Business, Organizational Development, Finance, or related field; MBA or Master’s preferred. 15+ years of experience in OCM or transformation roles, with a strong focus on finance functions and ERP implementations . Deep knowledge of Record to Report (R2R) processes including GL, Consolidation, Financial Reporting, Fixed Assets, Intercompany, etc. Experience leading change initiatives in global or matrixed organizations. Expertise in change methodologies (e.g., Prosci/ADKAR, Kotter, McKinsey 7-S, Lewin's Change Model). Proven track record in managing senior stakeholder expectations and delivering results in complex environments. Strong executive presence and ability to influence at all organizational levels. Experience with ERP platforms like SAP S/4HANA, Oracle Cloud, or Workday Financials is strongly preferred.

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 5, 2025 Apply now Job Description Who we’re looking for Zendesk’s Employee Experience Applications team shapes how 6,000+ colleagues connect, build, and ship great products. We need an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform—owning strategy, integrations, and adoption while delighting users every step of the way. What you’ll be doing Own the Atlassian product roadmap, maintaining product backlog, and prioritize work to deliver value to Zendesk employees Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions Lead discovery workshops, rapid prototypes, and proof‑of‑concepts that unlock new ways of working Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps and automations to automate end‑to‑end flows Curate and govern plug‑ins, ensuring performance, security, and measurable ROI Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data Champion change management—craft communication plans, deliver live training, and publish self‑service content that drives enthusiastic uptake Define and audit permission models balancing collaboration, privacy, and compliance requirements Upskill the Global Service Desk team to scale end‑user support Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc) Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content Build business cases for new technology that will scale how Zendesk delivers to customers What you bring to the role 6+ years administering Jira and Confluence and AI‑driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users Proven record leading cross‑functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js) Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams Passion for experimentation, continuous improvement, and simplifying complex processes Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. 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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven Learning Consulting to join our team and break out of the hierarchy to rewrite the rules for what comes next. As an Learning Consulting at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. Responsibilities: Lead the development and execution of the overall OCM training strategy in alignment with the broader OCM approach and client objectives. Oversee the analysis of training needs arising from organizational changes and transformation initiatives, collaborating with OCM Consultants and client stakeholders. Define learning objectives and design comprehensive training programs that support user adoption and proficiency. Manage the end-to-end development of engaging training materials across various modalities, including instructor-led, virtual, blended learning, and self-paced e-learning. Provide expert guidance and mentorship to Training Analysts in the design and development of training content, including online courseware using tools such as Adobe Captivate, Articulate Storyline, and Rise. Strategically manage the Learning Management System (LMS), ensuring effective course deployment, user management, tracking, and reporting capabilities. Develop and manage training plans, schedules, and resource allocation to ensure timely and effective delivery. Facilitate train-the-trainer sessions and provide guidance to client training resources as needed. Establish and maintain strong relationships with client training teams and subject matter experts. Oversee the collection and analysis of training feedback and metrics to evaluate program effectiveness and identify areas for improvement. Drive continuous improvement of training methodologies, tools, and processes within the OCM practice. Contribute to the development of proposals and client presentations related to training strategy and delivery. Manage vendor relationships related to training development and delivery (e.g., e-learning development partners). Ensure training deliverables adhere to project governance and quality standards. Identify and mitigate potential risks and issues related to training delivery. Your Future at Kyndryl As an Learning Consulting at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field. 7+ years of progressive experience in training development and delivery, with a focus on organizational change management initiatives. Proven experience in leading the design and development of comprehensive training programs across various modalities. Deep understanding of instructional design principles, adult learning theories, and evaluation methodologies (Kirkpatrick Model, etc.). Expertise in developing interactive and engaging online courseware using industry-standard tools such as Adobe Captivate/ Articulate Storyline/ Rise, and similar platforms. Extensive experience in the strategic management and administration of Learning Management Systems (LMS). Strong project management skills with the ability to manage multiple projects and deadlines effectively. Excellent communication 1 (written and verbal), presentation, and facilitation skills. Strong leadership, coaching, and mentoring abilities. Ability to build strong relationships with clients and stakeholders at all levels. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Preferred Technical And Professional Experience Master's degree in Instructional Design, Educational Technology, or a related field. Relevant certifications in training and development (e.g., CPTD, ATD Master Trainer). Experience with video production and multimedia development. Knowledge of change management methodologies (e.g., Prosci ADKAR). Experience in a consulting environment. Experience with data analytics and reporting related to training effectiveness. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.