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175.0 years

0 Lacs

Bengaluru South, Karnataka, India

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This Analyst role is for the Systems Change Office within Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program. This role is responsible for driving Change Management activities which includes driving the definition, gathering, exploration, analysis, and system maintenance of changes to Regulatory Requirements and the end-to-end automation through the Finance Modernization Data Pipeline, leading program and change governance efforts for finance / regulatory reporting platforms. This role will support the ownership of the Change Management Policy for regulatory reporting automation, including but not limited to documenting, understanding, and defining the core framework that includes mechanisms for monitoring, reviewing, implementing, and validating applicable changes stemming from internal and external drivers. Supplemental documentation will evidence changes from initiation, review, and approval to the implementation of the change. The Change Management team oversees key processes that support new data and regulatory requirements that introduce change into our regulatory reporting automation and financial systems landscape, coordinating and orchestrating these across Controllership Product Owners, Report / Business Owners and Technology teams to determine changes to the maintenance and update of the data solutions (e.g., manual, static and reference tables) with the highest degree of confidence of the data flow and data system requirements or the deactivation / decommission of financial data systems. How will you make an impact in this role? Help d rive the Finance-Controllership Regulatory Reporting Automation system change management and Program Governance of Finance Modernization data requirements. Drive compliance of the Change Management framework for regulatory reporting automation that defin es the core strategy that includ es mechanisms for monitoring, reviewing, implementing, and validating applicable changes stemming from internal and external drivers. Drive the Change Management process by conducting thorough impact analysis and identifying the stakeh olders involved . Ensure s upplemental documentation is acquired that will evidence changes from initiation, review, and approval to the implementation of the change ( in line with Project Guardian e.g., policies / procedures / framework). Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure change is executed accurately . Familiar with Change Management Lifecycle . Assist with internal/external audit by collecting relevant artifacts. Minimum Qualifications Degree in Finance/Accounting and/or Information Technologies . 3 years of work experience with Change Management /Project Management. Experience in Agile delivery concepts or other project management methodologies. Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders . Self-motivated and proactive, ability to manage multiple assignments and projects concurrently, meet/exceed critical deadlines, delivering high quality service with passion and exceeding expectations . A self-starter, proactive team player with e xcellent relationship building and collaboration skills , facilitating a network of strong relationships across the organization . Knowledgeable in development methodologies, using tools such as SQL, to drive understanding of the system functionality and expected automation results. Preferred Qualifications SQL and data analysis experience. Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations. Communication Management/ proficiency with PowerPoint Experienced in the application of change management models, methodologies and frameworks, e.g., ADKAR, Kotter, McKinsey Experienced in the creation of product prioritization and decisioning models, e.g., MOSCOW, Kanban, etc. Experienced in the application of change resistance models, e.g., Kubler-Ross, Maurer, PDC We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

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162.0 years

0 Lacs

Bengaluru, Karnataka, India

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About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job –The OCM SME is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. This role focuses on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. The primary goal is to develop and execute change management plans that minimize employee resistance and maximize engagement, driving faster adoption and higher proficiency in the changes impacting employees to achieve business results. Job Title - Associate Director-Organizational Change Management/SME Location: Pune, Mumbai, Bangalore, Noida, Hyderabad, Chennai Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. Shift- US/ UK Shift Key Responsibilities: Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization. Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change. Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives. Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution Develop a role-based training plan using a proven content development approach. Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan. Monitor and provide frequent status updates on change management and training activities. Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred Accountable for a large scale OCM team comprising of junior and mid/senior level consultants Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations Requirements: 6-12 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal Show more Show less

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6.0 years

0 Lacs

India

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Qualifications & Experience Bachelor’s degree in Business, Engineering, Computer Science, or HR (Advanced degree preferred) 6+ years of relevant experience in Change Management, ideally in a consulting role SAP S/4HANA or Oracle ERP project experience, especially in Supply Chain, Procurement, Logistics, or Manufacturing Change Management Certification (e.g., Prosci) is a strong plus Experience in sectors like Automotive, Engineering, Pharma, CPG, Retail, Oil & Gas, Hi-Tech, or Semiconductors preferred Strong understanding of SDLC and business processes Role Overview The Change Management Consultant will ensure the successful adoption of new processes, technologies, and systems by driving the people-side of change in ERP implementations. The role demands high collaboration with stakeholders, excellent communication, and the ability to coach, guide, and align teams toward shared transformation goals. Key Responsibilities Lead and apply structured change management methodologies and tools (e.g., ADKAR/Prosci) Design and implement change management strategies that drive adoption and minimize resistance Develop change plans: Communication, Sponsor Roadmap, Coaching, Training, Resistance Management Conduct change impact and readiness assessments Support communication efforts: strategy, messaging, delivery Support and coordinate training design and execution Coach leaders and managers to drive transformation Align change initiatives with project goals and timelines Track and manage issues, risks, and resistance Define success metrics and monitor change adoption Manage stakeholders and support organizational design transitions Collaborate with cross-functional project teams and SMEs Technical & Domain Expertise Experience in SAP or Oracle ERP projects (SDLC knowledge) Understanding of Procurement, Supply Chain, Analytics, or Logistics processes Strong domain exposure to industries like Automotive, Engineering, Pharma, Retail, or Oil & Gas Familiarity with project lifecycle phases and tools Strong analytical, problem-solving, and documentation skills Soft Skills Strong verbal and written communication skills Active listener with excellent interpersonal skills Ability to influence and work across organizational levels Team player with resilience and adaptability Organized, strategic, and detail-oriented Demonstrates Mahindra RISE values: Accepting No Limits Driving Positive Change Alternative Thinking Skills: organizational design,communication,sap,oracle erp,s4hana,sap s/4hana,coaching,change management,problem-solving,stakeholder management,interpersonal skills,analytical skills,ocm Show more Show less

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5.0 - 10.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Sr. OCM Lead Consultant Job Title: OCM Lead Consultant Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. T Key Responsibilities Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization. Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change. Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives. Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution Develop a role-based training plan using a proven content development approach. Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan. Monitor and provide frequent status updates on change management and training activities. Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred Accountable for a large scale OCM team comprising of junior and mid/senior level consultants Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations Requirements 5-10 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal Show more Show less

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Title: Specialist - Change Management Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Specialist - Change Management, within our Hyderabad Hub, you'll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main Responsibilities The overall purpose and main responsibilities are listed below: The change management specialist will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Support in performing continuous analysis and identification of the change impacts, risks, and gaps/opportunities Support in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Support in communicating (planner/communication materials/emailers/newsletters/Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Support Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Design and deliver effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People : (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods/processes/tools/platforms (4) Partner with Project Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance : (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process : (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About You Experience: 3-5 years of experience in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 1-2 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft and Technical skills:: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner.Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education: Bachelor’s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages: Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less

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3.0 - 5.0 years

2 - 7 Lacs

Hyderābād

On-site

Job Title: Specialist - Change Management Location: Hyderabad About the job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Specialist - Change Management, within our Hyderabad Hub, you'll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main responsibilities: The overall purpose and main responsibilities are listed below: The change management specialist will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Support in performing continuous analysis and identification of the change impacts, risks, and gaps/opportunities Support in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Support in communicating (planner/communication materials/emailers/newsletters/Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, Progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Support Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Design and deliver effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People : (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods/processes/tools/platforms (4) Partner with Project Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance : (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process : (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About you Experience : 3-5 years of experience in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 1-2 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft and Technical skills :: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner.Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education : Bachelor’s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages : Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results Pursue progress, discover Extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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4.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

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Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Quality Compliance Manager – Process Excellence, Continuous Improvement & Innovation What You Will Do Let’s do this. Let’s change the world. l The Quality Compliance Manager is a global role and part of the Continuous Improvement & Innovation team for the R&D Quality Organization. This role will support processes and efforts related to continuous improvement and change management. They will be a vital part of Amgen's Quality Management System, providing expert support to create and manage R&D controlled processes aimed at continuous improvement through the application of standard methodologies (Lean, DMAIC, Six Sigma). The Quality Compliance Manager will contribute to implementing strategies and providing leadership to ensure excellence in R&D Quality Processes. As an integral team member working globally with Business Process Owners to ensure compliance with regulations and other requirements. This individual will be part of supporting the digital quality management system (DQMS) as an SME to support new and the core processes managed in Quality. Roles & Responsibilities: This role will work both independently and in a team environment to foster collaborative relationships with R&D and OCMO to assess the current state of quality, identify potential quality risks, and explore innovative strategies for enhancing the Quality Management System (QMS) in a fast-paced R&D setting. they will also be responsible for any innovative, process excellence strategy activities. Design, implement, and/or support proactive, comprehensive, risk-based quality improvement strategies for R&D, OCMO, and R&D Quality through established processes and methodologies (Lean, DMAIC, Six Sigma, Kaizen, Quality by Design, etc.). Supervise improvement initiatives for R&D Quality informed by insights from Amgen's quality system, including audits/inspection findings, deviations, and quality trend analyses. Serves as a cornerstone of quality and innovative approaches to enhance the QMS within an agile R&D environment. Lead Organizational Change Management (OCM) initiatives for projects spearheaded by R&D Quality. Provide input and technical expertise to establish, implement, maintain, and adapt continuous improvement methodologies, for example Six Sigma, Lean, Kaizen and ADKAR. Assist OCM strategies for initiatives driven by Operations and R&D/OCMO that may affect the R&D Quality Organization. Provide quality expertise and guidance to R&D functions and business process owners to ensure comprehensive, clear, and well-managed organizational changes Partner with process owners, training leadership, and business process management to implement robust communication strategies and training Manage, organize and analyze data through different systems, tools, or platforms, including Excel and Smartsheet What We Expect Of You Basic Qualifications and Experience: Master’s degree with 4-6 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred Bachelor’s degree and 6-8 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred. Diploma Degree and 10-12 years of Pharma and Biotech R&D or commercial manufacturing Quality experience. Continuous Improvement/Change Management experience is preferred. Functional Skills: Must-Have Skills: Exceptional attention to detail and accuracy in all deliverables. Ability to work independently and proactively in a fast-paced environment. Proficiency in Smartsheet, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, WebEx) Good-to-Have Skills: Familiarity with project management tools and methodologies. Knowledge of GCP, GLP and/or GPvP. Experience working in a multinational environment with global teams. Soft Skills: Excellent verbal and written communication skills. High degree of professionalism and interpersonal skills. Strong problem-solving abilities and adaptability to changing priorities. Collaborative attitude and ability to build positive relationships across diverse teams. Resilience, discretion, and the ability to thrive under pressure Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

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Job Summary: The Business Transformation Director will lead strategic transformation initiatives within the company to drive efficiency, innovation, and enhanced service delivery. This role will oversee large-scale projects that optimize processes, integrate new technologies, and improve operational performance in alignment with the company’s long-term goals. The ideal candidate will have extensive experience in financial services, operational excellence, change management, data analysis, and business intelligence. They will bring together key strands of technology, continuous improvement, and behavioral science to drive transformational changes that are embedded within the organization for meaningful impact. Key Responsibilities: Lead and oversee the planning, execution, and monitoring of transformation initiatives, ensuring adherence to best practices, standards, and methodologies. Develop and implement a comprehensive business transformation strategy that aligns with the company’s objectives and operational priorities. Lead cross-functional teams to identify, analyze, and execute process improvement initiatives, ensuring efficiency and cost-effectiveness. Oversee the adoption of digital technologies, automation, and data-driven decision-making to enhance operational capabilities. Utilize data analysis and business intelligence to drive informed decision-making, identify trends, and measure transformation success. Roll out predictive analysis capability through data analysis and business intelligence. Identify and leverage opportunities for innovation, collaboration, and co-creation with internal and external stakeholders, fostering a culture of continuous improvement and learning across the organization by proactively seeking out opportunities for change and sourcing new solutions to improve delivery. Drive cultural and organizational change, ensuring buy-in and engagement from key stakeholders at all levels. Evaluate the impact and effectiveness of the transformation initiatives and ensure alignment with the organization’s performance indicators and quality standards. Collaborate closely with C-Suite and other senior leadership, technology, risk, compliance, and finance teams to ensure seamless execution of transformation programs. Establish and monitor key performance indicators (KPIs) to track progress, measure impact, and report on transformation success. Identify potential risks and develop mitigation strategies to ensure smooth project execution. Act as a champion for continuous improvement methodologies such as Lean, Six Sigma, and Agile. Manage budgets, resources, and timelines for multiple transformation initiatives. Provide leadership, guidance, mentoring, and coaching to project teams and internal stakeholders, promoting a high-performance and customer-focused culture. Qualifications & Experience: A degree or higher in Business, Management, or a related field, or equivalent experience. 10+ years of experience in business transformation, operational strategy, or process improvement within financial services. Proven senior experience in leading and successfully delivering transformation change in an operational context. Strong knowledge of digital transformation, automation technologies, data analysis, and business intelligence. Critically, highly digitally literate with proven experience utilizing progressive technologies (including Artificial Intelligence) to drive business improvement or customer experience. Passionate about the impact of technology and a natural ability to actively seek out new ways technology can be operationalized to improve services. Expertise in change management methodologies such as PROSCI, ADKAR, or equivalent. Certification in Lean Six Sigma (Black Belt preferred) or Agile methodologies is an advantage. Excellent project and program management skills, with the ability to plan, execute, and monitor multiple transformation initiatives simultaneously, managing associated budgets, resources, and risks. Exceptional stakeholder management and communication skills, with the ability to build and maintain effective relationships, and influence and persuade at all levels. Innovative and creative thinking skills, with the ability to identify and leverage opportunities for improvement, co-creating new and customer-centric solutions. Analytical and problem-solving skills, with the ability to evaluate and measure the impact and effectiveness of transformation initiatives, ensuring alignment with the organization’s performance indicators and quality standards. Leadership and people management skills, with the ability to lead, guide, and coach the transformation team and other colleagues, fostering a high-performance and customer-focused culture. Company Overview As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors. Lines of Business: Primary Servicing – Loan, Credit Card & Lease Capital Markets Services – Backup Servicing, Verifications, Collateral Management, Structured Settlements, etc. Credit Card Programs – within the Vervent Card Division we offer a) Captive Credit Card Programs (secured and unsecured) b) Managed Card Services Global Service Operations supports all divisions to facilitate servicing and card program management Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks Vervent services ~$150 billion in assets as a primary and backup servicer. It also manages ~1 million consumer credit cards. Locations : San Diego, Baja, Portland, Sioux Falls, Philippines, India Show more Show less

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7.0 years

5 - 6 Lacs

Bengaluru

On-site

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven Learning Consulting to join our team and break out of the hierarchy to rewrite the rules for what comes next. As an Learning Consulting at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. Responsibilities: Lead the development and execution of the overall OCM training strategy in alignment with the broader OCM approach and client objectives. Oversee the analysis of training needs arising from organizational changes and transformation initiatives, collaborating with OCM Consultants and client stakeholders. Define learning objectives and design comprehensive training programs that support user adoption and proficiency. Manage the end-to-end development of engaging training materials across various modalities, including instructor-led, virtual, blended learning, and self-paced e-learning. Provide expert guidance and mentorship to Training Analysts in the design and development of training content, including online courseware using tools such as Adobe Captivate, Articulate Storyline, and Rise. Strategically manage the Learning Management System (LMS), ensuring effective course deployment, user management, tracking, and reporting capabilities. Develop and manage training plans, schedules, and resource allocation to ensure timely and effective delivery. Facilitate train-the-trainer sessions and provide guidance to client training resources as needed. Establish and maintain strong relationships with client training teams and subject matter experts. Oversee the collection and analysis of training feedback and metrics to evaluate program effectiveness and identify areas for improvement. Drive continuous improvement of training methodologies, tools, and processes within the OCM practice. Contribute to the development of proposals and client presentations related to training strategy and delivery. Manage vendor relationships related to training development and delivery (e.g., e-learning development partners). Ensure training deliverables adhere to project governance and quality standards. Identify and mitigate potential risks and issues related to training delivery. Your Future at Kyndryl As an Learning Consulting at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field. 7+ years of progressive experience in training development and delivery, with a focus on organizational change management initiatives. Proven experience in leading the design and development of comprehensive training programs across various modalities. Deep understanding of instructional design principles, adult learning theories, and evaluation methodologies (Kirkpatrick Model, etc.). Expertise in developing interactive and engaging online courseware using industry-standard tools such as Adobe Captivate/ Articulate Storyline/ Rise, and similar platforms. Extensive experience in the strategic management and administration of Learning Management Systems (LMS). Strong project management skills with the ability to manage multiple projects and deadlines effectively. Excellent communication 1 (written and verbal), presentation, and facilitation skills. Strong leadership, coaching, and mentoring abilities. Ability to build strong relationships with clients and stakeholders at all levels. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Preferred Technical and Professional Experience Master's degree in Instructional Design, Educational Technology, or a related field. Relevant certifications in training and development (e.g., CPTD, ATD Master Trainer). Experience with video production and multimedia development. Knowledge of change management methodologies (e.g., Prosci ADKAR). Experience in a consulting environment. Experience with data analytics and reporting related to training effectiveness. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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15.0 years

7 - 8 Lacs

Hyderābād

On-site

Proactively identifies client needs, anticipates challenges, and acts pragmatically and flexibly. Collaborates with team members to design, develop, and deliver OD interventions, leadership and professional development solutions. Works with Oracle’s senior leaders to implement change, consulting on organization development practices including talent management, team effectiveness, leadership and professional development, and acquisition integration. Consults with leaders on implementing Oracle’s talent management practices. Acts in partnership with human resources professionals to develop joint plans and proposals. Uses a well-rounded knowledge of business to accelerate integration of acquired employees and organizations. Aligns organizational change plans and proposals to Oracle’s strategy. Develop and maintain effective relationships with internal and external partners. Lead the development of collateral materials for OTD initiatives. May train and mentor other team members. Have project lead role. May perform other duties as assigned. Key Responsibilities Lead large-scale OD interventions aligned with business strategy, including change management, culture transformation, talent & performance management, leadership development, and organizational design. Partner with senior business leaders and HR Business partners to assess organizational effectiveness and recommend interventions. Design and facilitate leadership development programs, succession planning, and talent strategies across technical and business functions. Conduct organization-wide diagnostics using latest tools and frameworks to assess culture, change, engagement, and performance. Develop and implement frameworks for team effectiveness, employee engagement, and continuous learning. Coach leaders and teams to build OD capability and enhance change agility. Analyze key people metrics and leverage data analytics to measure the impact of OD interventions. Facilitate executive offsites, strategic planning sessions, and cross-functional collaboration workshops. Qualifications & Experience 15+ years of progressive experience in Organizational Development, with a strong focus on IT, software, or technology-driven environments. Proven track record of leading OD programs in complex, matrixed, and global IT organizations. Advanced knowledge of OD theories, behavioral science, and agile/hybrid workforce practices. Demonstrated ability to influence senior leaders and manage high-stakes stakeholder relationships. Expertise in coaching, facilitation, and learning design. Strong experience with change management methodologies such as Kotter, Prosci, or ADKAR. Excellent analytical, communication, and consultative skills. Master's degree/ MBA in Organizational Development, Human Resources, or related field Preferred Skills Familiarity with tools like Hogan, MBTI, LPI, or other psychometric instruments. Exposure to digital OD practices, including virtual collaboration tools and AI-driven HR analytics. Experience working across geographies and cultures in global delivery models. Strong business acumen and understanding of IT industry dynamics, including Agile, DevOps, and product development mindsets.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Title: Senior Specialist – Change Management Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Senior Specialist - Change Management, within our Hyderabad Hub, you'll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main Responsibilities The overall purpose and main responsibilities are listed below: The Senior Specialist - Change Management will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Guide the team and perform continuous analysis and identification of the change impacts, risks, and gaps/opportunities Collaborate with Manager/Lead/Head in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Actively contribute to creation of planner/communication materials/emailers/newsletters/Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Drive Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Review/supervise design and delivery of effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To evaluate post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People : (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods/processes/tools/platforms (4) Partner with Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance : (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process : (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About You Experience: 5-8 years of experience in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 2-3 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft and Technical Skills: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe)Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education: Bachelor’s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages: Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful result Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Job Description About the Role We are seeking a collaborative and strategic Director of Change Management to lead enterprise and cross-BU change initiatives. This role is responsible for planning, coordinating, and executing change management strategies that enable smooth transitions across people, processes, and systems—particularly those involving multi-BU alignment or centralized GSS functions. The ideal candidate combines strong change leadership with a mindset for continuous improvement and operational efficiency. Key Responsibilities Enterprise & Cross-BU Change Leadership Lead end-to-end change management for centralized and multi-BU initiatives across GSS and operational functions. Partner with business units, GSS leaders, and project sponsors to design and execute change strategies that drive adoption and minimize disruption. Ensure alignment of change efforts across impacted groups and functions. Change Planning & Execution Develop and implement structured change management plans including stakeholder analysis, communication planning, training, adoption tracking, and risk mitigation. Establish governance and cadence for change-related reporting, escalation, and decision-making. Coordinate with project management teams to embed change management into broader project plans and timelines. Stakeholder Engagement & Communication Identify and engage key stakeholders across BUs, functions, and leadership levels. Create targeted communication strategies to articulate the “why,” “what,” and “how” of change efforts. Facilitate feedback loops to ensure stakeholder concerns and adoption barriers are addressed in real time. Efficiency & Optimization Focus Identify inefficiencies, duplication, and misaligned efforts across BUs and shared services. Recommend and implement process or structural improvements that increase agility, scalability, or cost-effectiveness. Track post-implementation impacts to measure ROI and sustained adoption. Capability Building & Tools Promote a consistent, structured approach to change management across Argano. Provide tools, templates, and coaching to project teams and business leaders to build internal change capability. Act as a center of excellence for change leadership across the organization. Qualifications 10+ years of progressive experience in change management, business transformation, or operations within a complex, matrixed organization. Bachelor's degree required; advanced degree or change management certification preferred (e.g., CCMP, Prosci). Proven track record leading enterprise-wide or cross-functional change initiatives, ideally involving shared services and multiple business units. Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and experience embedding change into project lifecycles. Exceptional stakeholder engagement, facilitation, and communication skills across all organizational levels. Demonstrated ability to identify operational inefficiencies and drive process improvements that enhance scalability and performance. Experience aligning diverse stakeholders and managing resistance in fast-paced, dynamic environments. About Us Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Show more Show less

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15.0 years

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Hyderabad, Telangana, India

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Job Description Proactively identifies client needs, anticipates challenges, and acts pragmatically and flexibly. Collaborates with team members to design, develop, and deliver OD interventions, leadership and professional development solutions. Works with Oracle’s senior leaders to implement change, consulting on organization development practices including talent management, team effectiveness, leadership and professional development, and acquisition integration. Consults with leaders on implementing Oracle’s talent management practices. Acts in partnership with human resources professionals to develop joint plans and proposals. Uses a well-rounded knowledge of business to accelerate integration of acquired employees and organizations. Aligns organizational change plans and proposals to Oracle’s strategy. Develop and maintain effective relationships with internal and external partners. Lead the development of collateral materials for OTD initiatives. May train and mentor other team members. Have project lead role. May perform other duties as assigned. Responsibilities Key Responsibilities Lead large-scale OD interventions aligned with business strategy, including change management, culture transformation, talent & performance management, leadership development, and organizational design. Partner with senior business leaders and HR Business partners to assess organizational effectiveness and recommend interventions. Design and facilitate leadership development programs, succession planning, and talent strategies across technical and business functions. Conduct organization-wide diagnostics using latest tools and frameworks to assess culture, change, engagement, and performance. Develop and implement frameworks for team effectiveness, employee engagement, and continuous learning. Coach leaders and teams to build OD capability and enhance change agility. Analyze key people metrics and leverage data analytics to measure the impact of OD interventions. Facilitate executive offsites, strategic planning sessions, and cross-functional collaboration workshops. Qualifications & Experience 15+ years of progressive experience in Organizational Development, with a strong focus on IT, software, or technology-driven environments. Proven track record of leading OD programs in complex, matrixed, and global IT organizations. Advanced knowledge of OD theories, behavioral science, and agile/hybrid workforce practices. Demonstrated ability to influence senior leaders and manage high-stakes stakeholder relationships. Expertise in coaching, facilitation, and learning design. Strong experience with change management methodologies such as Kotter, Prosci, or ADKAR. Excellent analytical, communication, and consultative skills. Master's degree/ MBA in Organizational Development, Human Resources, or related field Preferred Skills Familiarity with tools like Hogan, MBTI, LPI, or other psychometric instruments. Exposure to digital OD practices, including virtual collaboration tools and AI-driven HR analytics. Experience working across geographies and cultures in global delivery models. Strong business acumen and understanding of IT industry dynamics, including Agile, DevOps, and product development mindsets. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

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5.0 - 8.0 years

2 - 7 Lacs

Hyderābād

On-site

Job Title: Senior Specialist – Change Management Location: Hyderabad About the job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Senior Specialist - Change Management, within our Hyderabad Hub, you'll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main responsibilities: The overall purpose and main responsibilities are listed below: The Senior Specialist - Change Management will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Guide the team and perform continuous analysis and identification of the change impacts, risks, and gaps/opportunities Collaborate with Manager/Lead/Head in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Actively contribute to creation of planner/communication materials/emailers/newsletters/Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Drive Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Review/supervise design and delivery of effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To evaluate post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People : (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods/processes/tools/platforms (4) Partner with Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance : (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process : (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About you Experience : 5-8 years of experience in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 2-3 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft and Technical Skills: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe)Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education : Bachelor’s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages : Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful result Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null

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162.0 years

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Greater Bengaluru Area

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About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job : Looking for OCM Lead Consultant. Job Title: OCM Lead Consultant Location: Hyderabad, Bangalore, Mumbai, Noida, Chennai, Pune Educational Background : Post graduation/bachelor’s degree in computer science, or Engineering. Key Responsibilities : Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. This role focuses on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. The primary goal is to develop and execute change management plans that minimize employee resistance and maximize engagement, driving faster adoption and higher proficiency in the changes impacting employees to achieve business results. Key Responsibilities: Develop and implement a structured management plan covering change management, training, and communications to ensure consistency in adopting change across the organization. Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change. Create specific management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives. Strong ability to conduct change impact analysis to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion Mobilize and activate change agent networks as required for accelerating the adoption of new transformations for clients experiencing high impact and high volume of change Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution Develop a role-based training plan using a proven content development approach. Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to developing a feasible training plan. Monitor and provide frequent status updates on change management and training activities. Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred Accountable for a large scale OCM team comprising of junior and mid/senior level consultants Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations Requirements: 5-10 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials are nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal Show more Show less

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10.0 years

2 - 9 Lacs

Hyderābād

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Description About the Role We are seeking a collaborative and strategic Director of Change Management to lead enterprise and cross-BU change initiatives. This role is responsible for planning, coordinating, and executing change management strategies that enable smooth transitions across people, processes, and systems—particularly those involving multi-BU alignment or centralized GSS functions. The ideal candidate combines strong change leadership with a mindset for continuous improvement and operational efficiency. Key Responsibilities Enterprise & Cross-BU Change Leadership Lead end-to-end change management for centralized and multi-BU initiatives across GSS and operational functions. Partner with business units, GSS leaders, and project sponsors to design and execute change strategies that drive adoption and minimize disruption. Ensure alignment of change efforts across impacted groups and functions. Change Planning & Execution Develop and implement structured change management plans including stakeholder analysis, communication planning, training, adoption tracking, and risk mitigation. Establish governance and cadence for change-related reporting, escalation, and decision-making. Coordinate with project management teams to embed change management into broader project plans and timelines. Stakeholder Engagement & Communication Identify and engage key stakeholders across BUs, functions, and leadership levels. Create targeted communication strategies to articulate the “why,” “what,” and “how” of change efforts. Facilitate feedback loops to ensure stakeholder concerns and adoption barriers are addressed in real time. Efficiency & Optimization Focus Identify inefficiencies, duplication, and misaligned efforts across BUs and shared services. Recommend and implement process or structural improvements that increase agility, scalability, or cost-effectiveness. Track post-implementation impacts to measure ROI and sustained adoption. Capability Building & Tools Promote a consistent, structured approach to change management across Argano. Provide tools, templates, and coaching to project teams and business leaders to build internal change capability. Act as a center of excellence for change leadership across the organization. Qualifications 10+ years of progressive experience in change management, business transformation, or operations within a complex, matrixed organization. Bachelor's degree required; advanced degree or change management certification preferred (e.g., CCMP, Prosci). Proven track record leading enterprise-wide or cross-functional change initiatives, ideally involving shared services and multiple business units. Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and experience embedding change into project lifecycles. Exceptional stakeholder engagement, facilitation, and communication skills across all organizational levels. Demonstrated ability to identify operational inefficiencies and drive process improvements that enhance scalability and performance. Experience aligning diverse stakeholders and managing resistance in fast-paced, dynamic environments. Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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12.0 years

0 Lacs

Chennai

On-site

Region APC > Service APAC > Business Improvement APAC Operating Model & Process Improvement department is responsible for the system and end user support and smooth rollout of the various SAP (PM/CS/EAM), Salesforce and Process improvement initiatives related to service commercial & operations in APAC. The team consists of Professionals, Specialists and Data Analysts who perform end user Training in SAP, Salesforce and Service-related processes, facilitating of process and system related, Master Data, User Authorization coordination. Responsibilities Be a key point of contact in APAC in relation to Global Operating Model in Service Conduct operating model compliance checks and take corrective actions if operating model misalignments are identified. End user system and process support. Active participation in Business Process Expert (BPE) Forum meetings. Gather and consolidate improvement ideas and pains from the region. Prioritize and validate proposed changes to global Level 4 processes. Responsibility to review updates for L5 instructions. Development of local-level L5 processes to accommodate local legislative requirements (as approved within Forums, and in agreement with local management). Participate in the prioritization and validation of user stories that define how we will update our systems. Ensure the quality of the training/reference material that is produced for onboarding of new colleagues and adoption of new features. Development of improvement proposals, and presentation into Forums. Facilitate regional adoption of improvements driven from the BPE Forum. Identify and continuously pursue process improvement opportunities Maintain and develop a community of highly engaged super users that are providing first level support to end users. Involve business stakeholders and share/communicate knowledge & innovation Qualifications Relevant degree in business, engineering, or similar 12-15 years of work history from Service background Effective experience and comprehensive knowledge of process and system frameworks Experience with SAP, Salesforce and Power BI Advanced MS Office especially MS Excel, MS power point and MS word skills Experience in IT requests and incidents Project management experience on process and system improvement and optimization. Competencies Effective communication skills: To gather input from stakeholders, explain changes coming, providing end user support and deliver training. Highly proficient in both verbal and written communication in English Proficient analytical skills: Essential for examining issues, distinguishing between perceived challenges and actual problems, enhancing emphasis on Process Performance Indicators, and assisting in prioritizing requirements. Change management.: Have a good understanding of what it takes to implement improvements in the organization. Familiarity with the ADKAR model. Good coordination skills: will be required to coordinate internally with other stakeholders to plan training sessions, gathering of input/feedback from APAC subregions. Business knowledge: Understand the service business area and it's the main drivers. Have a comprehensive understanding of the strategic ambitions set by the Business Reference Groups. Ability to keep the helicopter view: Understand the pain points of their colleagues in the region while keeping a clear line of sight of the tactical or strategical priorities. Well-organized with demonstrated accountability and ownership An engaged participant in group efforts Effective time-management capabilities Inspired and engaged What We Offer We present a stimulating role that includes many opportunities for career and personal growth in an inspiring, cooperative, and international work setting within the renewable energy industry. We prioritize innovation, collegiality, and the spirit of working together. Our team consists of skilled professionals who are highly engaged with the field of wind energy. We have a good atmosphere within the department, and everyone is always prepared to help when needed. You will be able to play a key role in enhancing the organization’s effectiveness in a varied setting. In this unique set-up, you will contribute significantly to advancing the next level of Excellence that our department is striving for. Additional Information Your primary location will be in Chennai, India Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th June 2025 BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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12.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Vestas is a prominent company in wind technology and strongly influences the progress of the wind power sector. Vestas' core business comprises of Development, Manufacturing, Sales, Marketing and Service of Wind Turbines. Come and Join us at Vestas! Region APC > Service APAC > Business Improvement APAC Operating Model & Process Improvement department is responsible for the system and end user support and smooth rollout of the various SAP (PM/CS/EAM), Salesforce and Process improvement initiatives related to service commercial & operations in APAC. The team consists of Professionals, Specialists and Data Analysts who perform end user Training in SAP, Salesforce and Service-related processes, facilitating of process and system related, Master Data, User Authorization coordination. Responsibilities Be a key point of contact in APAC in relation to Global Operating Model in Service Conduct operating model compliance checks and take corrective actions if operating model misalignments are identified. End user system and process support. Active participation in Business Process Expert (BPE) Forum meetings. Gather and consolidate improvement ideas and pains from the region. Prioritize and validate proposed changes to global Level 4 processes. Responsibility to review updates for L5 instructions. Development of local-level L5 processes to accommodate local legislative requirements (as approved within Forums, and in agreement with local management). Participate in the prioritization and validation of user stories that define how we will update our systems. Ensure the quality of the training/reference material that is produced for onboarding of new colleagues and adoption of new features. Development of improvement proposals, and presentation into Forums. Facilitate regional adoption of improvements driven from the BPE Forum. Identify and continuously pursue process improvement opportunities Maintain and develop a community of highly engaged super users that are providing first level support to end users. Involve business stakeholders and share/communicate knowledge & innovation Qualifications Relevant degree in business, engineering, or similar 12-15 years of work history from Service background Effective experience and comprehensive knowledge of process and system frameworks Experience with SAP, Salesforce and Power BI Advanced MS Office especially MS Excel, MS power point and MS word skills Experience in IT requests and incidents Project management experience on process and system improvement and optimization. Competencies Effective communication skills: To gather input from stakeholders, explain changes coming, providing end user support and deliver training. Highly proficient in both verbal and written communication in English Proficient analytical skills: Essential for examining issues, distinguishing between perceived challenges and actual problems, enhancing emphasis on Process Performance Indicators, and assisting in prioritizing requirements. Change management.: Have a good understanding of what it takes to implement improvements in the organization. Familiarity with the ADKAR model. Good coordination skills: will be required to coordinate internally with other stakeholders to plan training sessions, gathering of input/feedback from APAC subregions. Business knowledge: Understand the service business area and it's the main drivers. Have a comprehensive understanding of the strategic ambitions set by the Business Reference Groups. Ability to keep the helicopter view: Understand the pain points of their colleagues in the region while keeping a clear line of sight of the tactical or strategical priorities. Well-organized with demonstrated accountability and ownership An engaged participant in group efforts Effective time-management capabilities Inspired and engaged What We Offer We present a stimulating role that includes many opportunities for career and personal growth in an inspiring, cooperative, and international work setting within the renewable energy industry. We prioritize innovation, collegiality, and the spirit of working together. Our team consists of skilled professionals who are highly engaged with the field of wind energy. We have a good atmosphere within the department, and everyone is always prepared to help when needed. You will be able to play a key role in enhancing the organization’s effectiveness in a varied setting. In this unique set-up, you will contribute significantly to advancing the next level of Excellence that our department is striving for. Additional Information Your primary location will be in Chennai, India Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th June 2025 BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings. Show more Show less

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0 years

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Mumbai, Maharashtra, India

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About The Job We’re looking for a Manager, Change Management to join our Global team on a 12 month contract When you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose – delivering a more sustainable world. We’re excited about the challenges ahead. If you ask us, there’s never been a more rewarding time to work in the energy, chemical and resources sectors. We offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. That’s why we offer flexible and hybrid working options, so you can choose when, where and how you work. As a Manager, Change Management , you will be responsible for supporting organizational transformation across various domains, including process, technology, and behavioral change. The ideal candidate is a hands-on change management professional who excels in managing change efforts within projects and workstreams, focusing on the human side of transformation. You will work closely with cross-functional and global teams to ensure effective change execution, process optimization, and employee support throughout the transformation journey. This role requires someone who can operate in the space between strategy and execution, with a strong ability to manage detailed processes while also fostering engagement and buy-in from employees at all levels. Who We Are Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of engineering and consulting to the last stages of installation and commissioning. Join us and help drive innovation and sustainability in our projects. What You’ll Do We are looking for a Manager, Change Management to join our Global team. The Role Responsibilities Include Develop and implement Change Strategies - Support the execution of change initiatives on projects, including digital transformation, process improvements, and cultural shifts. Translate high-level strategies into actionable change plans. Hands-On Change Execution - Implement change efforts by engaging directly with teams, facilitating workshops, managing timelines, and addressing risks, issues, and challenges within projects. Human-Centered Change Management - Conduct stakeholder analysis to assess impact and design strategies that engage, support, and guide employees through change. Manage Change within Projects and Workstreams - Oversee change efforts within individual projects or workstreams, ensuring alignment with broader business objectives. Change Readiness and Impact Assessments - Conduct assessments to evaluate organizational readiness, identify risks and barriers, and develop mitigation strategies for smoother adoption. Communication and Stakeholder Engagement - Collaborate with Communications Leads to develop communication plans tailored to diverse audiences, ensuring transparency and engagement. Learning and Capability Building - Work with Learning & Development Leads to support training programs that equip employees with the necessary skills for success. Monitor and Optimize Change Efforts - Track progress against change management goals, adjust strategies as needed, and gather feedback for continuous improvement. Global Team Collaboration - Partner with global teams to ensure effective change management practices across different regions and teams. What You’ll Have Proven experience in managing change management initiatives, with a focus on process improvement and organizational transformation. Demonstrated ability to manage cross-functional teams and collaborate with a diverse range of stakeholders across various levels of the organization. Strong understanding of process improvement methodologies and experience in designing and implementing new workflows. Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels and foster trust and collaboration. Experience in managing the day-to-day execution of change initiatives, with a hands-on approach to solving challenges and driving adoption. Experience in managing and delivering change training programs. Change Management Certification (e.g., Prosci, ADKAR, Kotter) is a plus. Personal Qualities - Hands-On and Practical: Comfortable working directly with teams to solve problems and implement change. Collaborative: Skilled at building relationships and working closely with stakeholders across different levels. Empathetic: Understands the human side of change and supports employees through transitions. Results-Oriented: Focused on delivering tangible outcomes and ensuring adoption of change. Resilient: Able to navigate complexity and manage challenges in change processes. Detail-Oriented: Able to manage complex projects while ensuring that all elements are executed to a high standard. Why you should apply Flexible work arrangements. Take advantage of our global on-line learning platform! Competitive rem & employee benefits. Enjoy a varied & challenging role. Career development opportunities beyond this role. Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Company Worley Primary Location IND-MM-Mumbai Other Locations IND-MM-Navi Mumbai Job Transition & Change Management Schedule Full-time Employment Type Direct Contractor Job Level Experienced Job Posting May 13, 2025 Unposting Date Jun 12, 2025 Reporting Manager Title Change Director Duration of Contract 12 Show more Show less

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17.0 years

0 Lacs

Bengaluru, Karnataka, India

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About the company Voya India is a Global Capability Center (GCC) supporting Voya Financial Inc. (NYSE: VOYA), At Voya India, we are a dynamic community continuously working to enhance customer experiences in the financial services industry. We are dedicated to making a difference by creating innovative customer solutions through transforming, digitalizing, automating, and enhancing technology and business processes. Position Title: Process Consultant The Process Consultant (PC) will work closely with business delivery teams (Operations and Technology) to maintain process maps which include representation of the underlying technologies and tools involved. The PC will be the custodian of the process maps and further work with key stakeholders in the organization to integrate process parameters, observations and measurements holistically. The PC will also proactively identify opportunities for change, especially related to efficiency, accuracy, process improvements, cost reduction and cycle time/SLAs. The role requires a deep understanding of the US Wealth (Defined Contribution) and Health Benefits space – including retirement products and services, supplemental health insurance and investment management solutions for institutions, financial intermediaries and individual investors. Additionally, the PC will need excellent understanding of technologies and tools in space. The role also requires an aggressive consulting mindset to look for continuous improvement opportunities through process reengineering, automation, technology interventions, etc. This is an individual contributor role that requires a high level of adept communication, collaboration, agility, and learning combined with a change of mindset. Specifically, the following are some areas of responsibility Process Mapping & Documentation: The PC is expected to build robust, referenceable & robust process maps for the organization which incorporates all layers that underpin customer delivery. The map is to act as not just a knowledge management store but also trigger significant opportunities for improvement. The PC is responsible for keeping the documentation up to date. Continuous Improvement (CI): Identification of opportunities The PC will focus on continuous improvement, gap resolution, integration issues and automation of the processes. Additionally, the PC will be responsible for building business case, secure approvals and managing the CI projects. These could be pertaining but not limited to transformation, automation, reengineering, upgrading and modifying the process landscape. Facilitate workshops, training sessions, and engagement activities to drive transformation success Change Advisory: The PC will advise business leaders on changes that will help improve efficiency, accuracy, reduce cost and reduce cycle time/SLAs. Risk Management: Identify and assess potential risks associated with the suggested changes. Develop risk mitigation strategies and monitor their effectiveness throughout the implementation lifecycle. Stakeholder Collaboration: Work closely with senior stakeholders across multiple teams and areas. Build strong relationships with key stakeholders to ensure seamless communication and collaboration. Ability to present to senior executive level leaders. Must have: Education Preferably a Management Graduate from a tier 1 B-School. Graduate background in Engineering Preferably Experience: 17+ years of experience in US Wealth, Health, Investment Management Products, should have had experience in transformation, change management, consulting across business process operations and technology delivery, good track record for process improvement/excellence outcomes Mandatory skills: • US Wealth (Defined Contribution) and Health Benefits space – including retirement products and services, supplemental health insurance and investment management solutions for institutions, financial intermediaries and individual investors. • A six-sigma black/greenbelt and an IPA professional with strong project delivery experience • Very good process mapping, documentation and presentation • Ability to identify gaps, improvement and automation opportunities. Strong background in concepts of Kaizen, Lean, TQM. • Ability to build and present solutions to plug gaps between operations and technology that drive the processes • Knowledge of change and stakeholder management frameworks and ability to implement them successfully. Application Knowledge of models such as ADKAR, Lewins, etc. • Excellent collaboration in communication and interpersonal skills. • Demonstrated ability to lead cross-functional teams and collaborate with diverse stakeholders. • Proactive, High Energy with an analytical mindset, ownership and a focus on process frameworks, knowledge management & data-driven decision-making. • Knowledge of automation trends, tools and methodologies such as AI, RPA, Process Mining Tools, etc. • Should have the ability to multitask across a spectrum of initiatives & tasks (Strategic, Tactical & Operational) Good to have skills • Team player to collaborate with business units and functional partners • Process / Business Consulting background is desirable. • Knowledge of risk & compliance management frameworks as applicable to Voya Financial Show more Show less

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10.0 years

0 Lacs

Hyderabad, Telangana, India

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Description JOB DESCRIPTION About The Role We are seeking a collaborative and strategic Director of Change Management to lead enterprise and cross-BU change initiatives. This role is responsible for planning, coordinating, and executing change management strategies that enable smooth transitions across people, processes, and systems—particularly those involving multi-BU alignment or centralized GSS functions. The ideal candidate combines strong change leadership with a mindset for continuous improvement and operational efficiency. Key Responsibilities Enterprise & Cross-BU Change Leadership Lead end-to-end change management for centralized and multi-BU initiatives across GSS and operational functions. Partner with business units, GSS leaders, and project sponsors to design and execute change strategies that drive adoption and minimize disruption. Ensure alignment of change efforts across impacted groups and functions. Change Planning & Execution Develop and implement structured change management plans including stakeholder analysis, communication planning, training, adoption tracking, and risk mitigation. Establish governance and cadence for change-related reporting, escalation, and decision-making. Coordinate with project management teams to embed change management into broader project plans and timelines. Stakeholder Engagement & Communication Identify and engage key stakeholders across BUs, functions, and leadership levels. Create targeted communication strategies to articulate the “why,” “what,” and “how” of change efforts. Facilitate feedback loops to ensure stakeholder concerns and adoption barriers are addressed in real time. Efficiency & Optimization Focus Identify inefficiencies, duplication, and misaligned efforts across BUs and shared services. Recommend and implement process or structural improvements that increase agility, scalability, or cost-effectiveness. Track post-implementation impacts to measure ROI and sustained adoption. Capability Building & Tools Promote a consistent, structured approach to change management across Argano. Provide tools, templates, and coaching to project teams and business leaders to build internal change capability. Act as a center of excellence for change leadership across the organization. Qualifications 10+ years of progressive experience in change management, business transformation, or operations within a complex, matrixed organization. Bachelor's degree required; advanced degree or change management certification preferred (e.g., CCMP, Prosci). Proven track record leading enterprise-wide or cross-functional change initiatives, ideally involving shared services and multiple business units. Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and experience embedding change into project lifecycles. Exceptional stakeholder engagement, facilitation, and communication skills across all organizational levels. Demonstrated ability to identify operational inefficiencies and drive process improvements that enhance scalability and performance. Experience aligning diverse stakeholders and managing resistance in fast-paced, dynamic environments. About Us Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth. Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Show more Show less

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10.0 - 15.0 years

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Greater Hyderabad Area

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Organizational Change Management Director/SME Job Title: OCM Director Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. This role focuses on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. Requirements 10-15 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Show more Show less

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3.0 years

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India

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Job Details It’s a part-time role. It’s a 100% remote role. Job Responsibilities: Agile Transformation Leadership: Lead enterprise-wide Agile transformation initiatives within PMI-aligned organizations. Coach leadership, PMO, and delivery teams on integrating Agile practices with PMI's PMBOK Guide-based processes. Hybrid Framework Development: Design and implement hybrid project management frameworks combining Agile methodologies (Scrum, Kanban, SAFe) with PMP principles. Develop governance models that allow PMI-compliant oversight in Agile environments. Capability Building: Conduct workshops and hands-on coaching to upskill teams on Agile, Lean, and iterative delivery models. Support PMP-certified project managers in transitioning to Agile roles such as Scrum Masters. PMO & Portfolio Support: Collaborate with the Project Management Office (PMO) to redefine KPIs, reporting, and stage-gate processes under Agile governance. Align Agile team cadences with portfolio and program management plans (e.g., Roadmaps, Benefits Realization Plans). Agile Maturity Assessment & Coaching: Assess organizational Agile maturity and provide targeted coaching plans for different business units. Mentoring and Change Management: Mentor Agile Champions and internal coaches to create self-sustaining Agile ecosystems. Apply change management frameworks (e.g., Prosci ADKAR) to support Agile adoption and stakeholder engagement. Risk and Compliance Management: Integrate risk management and compliance tracking (aligned to PMI-PMP standards) within Agile workflows (e.g., within Jira, Azure DevOps). Ensure Agile initiatives meet project constraints—scope, time, cost, and quality—under a PMI-compliant lens. Qualifications: Education & Certifications: Bachelor’s degree in Business, Computer Science, Engineering, or related field. PMP certification (mandatory). Certified Agile Coach (ICP-ACC, ICAgile Certified Enterprise Coach, SAFe Program Consultant (SPC), or equivalent). Scrum certifications (CSM, PSM I/II) or SAFe (Agilist, Scrum Master). Prosci Change Management certification is a plus. Experience: 3+ years of experience in project/program management, with at least 4 years as an Agile Coach or senior Agile practitioner or a PMP-certified Project Manager Proven experience in coaching Agile teams in organizations with PMI-based project governance. Track record of supporting Agile adoption in mid- to large-scale enterprises or government agencies. Skills & Competencies: Deep understanding of both Agile frameworks (Scrum, SAFe, Kanban, LeSS) and traditional PMI processes. Strong facilitation skills with experience leading retrospectives, PI Planning, and Agile ceremonies. Ability to work across functional areas, influencing stakeholders, PMO leaders, and C-level executives. Skilled in Agile tooling (Jira, Confluence, Rally, Azure DevOps). Excellent written and verbal communication, training, and interpersonal. Perks • Monthly Fixed + Performance based incentive. Job ID : [PMI-AGCH-M25] Show more Show less

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6.0 - 10.0 years

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Chennai, Tamil Nadu, India

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Job Summary: We are seeking a seasoned SAP Change Management Consultant with 6 to 10 years of experience in managing organizational change related to SAP implementations, upgrades, and transformation programs. The ideal candidate will have a strong background in change strategy, stakeholder engagement, training development, communications, and end-user adoption within the SAP landscape (S/4HANA, ECC, or other SAP modules). Key Responsibilities: Lead the design and execution of change management strategies for SAP transformation projects. Collaborate with cross-functional teams including project managers, functional consultants, business stakeholders, and training teams to ensure smooth change adoption. Conduct impact assessments, stakeholder analysis, and change readiness assessments. Develop and deliver communication plans and materials to keep stakeholders informed and engaged. Design and implement SAP-specific training and enablement plans tailored to business needs. Monitor and manage resistance to change; provide coaching and support to business leaders and end users. Work closely with HR and business teams to align change initiatives with organizational culture and structure. Track and report change management performance metrics, user adoption rates, and post-go-live support needs. Qualifications: Bachelor’s or Master’s degree in Business, Information Systems, Human Resources, or related field. 6–10 years of experience in SAP Change Management roles across medium to large-scale projects. Strong understanding of SAP platforms, especially S/4HANA, ECC, or related modules. Proven experience in change management methodologies such as ADKAR, Prosci, or equivalent. Experience with developing and delivering training and communication materials. Excellent stakeholder management, communication, and interpersonal skills. Ability to work in a fast-paced, cross-functional environment. Preferred Skills: SAP Certification (functional or technical) is a plus. Experience with global rollouts or multi-country SAP deployments. Familiarity with digital adoption platforms (e.g., WalkMe, uPerform) and learning management systems. Experience in Agile or hybrid delivery methodologies. Show more Show less

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5.0 years

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India

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Job Summary: We are looking for a dynamic Organizational Change Management (OCM) & Content Enablement Specialist to drive successful change adoption and develop engaging, impactful content to support enterprise technology implementations (such as SAP, Salesforce, or other cloud platforms). The ideal candidate will be experienced in managing change initiatives and skilled in creating training materials, newsletters, audio/video content, and end-user documentation. Experience with tools like SAP Enable Now is a strong advantage. Key Responsibilities: Organizational Change Management (OCM): Develop and execute change management strategies and plans to support large-scale IT initiatives. Conduct stakeholder analysis, impact assessments, and change readiness evaluations. Create and execute communication plans to ensure clarity and buy-in from all stakeholders. Facilitate workshops, training sessions, and end-user engagement programs. Monitor adoption and address resistance through continuous support and feedback loops. Content Enablement: Design and develop learning and enablement materials such as how-to guides, process documents, FAQs, and quick reference cards. Create multimedia content (newsletters, videos, infographics, audio guides) to enhance learning and communication. Maintain and update knowledge base content and learning portals. Collaborate with technical teams, trainers, and business units to gather input and ensure content accuracy. Tool Usage (Optional but Preferred): Create and manage in-application help, simulations, and guided tours using tools such as SAP Enable Now or equivalent. Use platforms like Camtasia, Adobe Captivate, Microsoft PowerPoint, or other eLearning tools. Requirements: Bachelor's degree in Communications, Organizational Development, HR, Business Administration, or related field. 5+ years of experience in OCM, L&D, or Content Enablement roles. Strong understanding of change management principles and methodologies (e.g., Prosci, ADKAR). Proficient in content creation tools and multimedia production. Experience with enterprise software platforms (SAP, Oracle, Salesforce, etc.). Excellent verbal and written communication skills. Strong collaboration and stakeholder management skills. Show more Show less

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