Centre Sales Manager

Job Title: Centre Sales Manager

Location: Pune

About the Role

Physiotherapy Centre is seeking a dynamic and results-driven Centre Sales Manager to lead the overall operations and performance of our centre. This role demands a strong leader who can balance operational excellence, superior patient care, and proactive business development, with a special focus on BTL marketing initiatives.

Key Responsibilities

1. Centre Operations & Management

• Oversee day-to-day centre operations to ensure seamless functioning and high service standards.
• Manage centre budgets, control costs, and ensure achievement of financial targets.
• Track and analyze performance metrics such as patient satisfaction, treatment outcomes, and revenue growth.
• Ensure compliance with company policies, healthcare regulations, and quality standards.

2. Team Leadership & Development

• Lead, mentor, and manage a multidisciplinary team including physiotherapists and administrative staff.
• Conduct regular training and development programs to enhance skills and performance.
• Foster a positive, collaborative work culture that encourages accountability and professional growth.

3. Patient Experience & Care

• Ensure delivery of exceptional patient care and effective execution of treatment plans.
• Handle patient feedback, concerns, and complaints promptly and professionally.
• Collaborate with clinical teams to introduce new services, therapies, and treatment protocols.

4. Business Development & Marketing

• Drive patient acquisition, retention, and referral strategies to achieve growth objectives.
• Plan and execute BTL marketing activities such as health camps, community outreach programs, workshops, and local partnerships.
• Build and maintain strong relationships with doctors, hospitals, corporates, and other referral partners.

5. Quality Assurance & Improvement

• Regularly review service quality and operational effectiveness.
• Implement continuous improvement initiatives to enhance patient satisfaction and centre efficiency.

6. Reporting & Documentation

• Prepare and present regular performance reports covering financials, patient feedback, and team productivity.
• Maintain accurate operational records and documentation for management review.

Qualifications & Experience

• Bachelor’s or Master’s degree in Healthcare Management or a related field.
• Minimum 5 years of experience in healthcare management, with at least 3 years in a leadership role.
• Strong understanding of physiotherapy practices and patient care workflows.
• Proven experience in sales, business development, and BTL marketing.
• Excellent leadership, communication, and interpersonal skills.
• Ability to perform effectively in a fast-paced, target-driven environment.

Key Competencies

• Leadership & Team Management
• Business & Financial Acumen
• Strategic Thinking
• Customer-Centric Approach
• Problem Solving & Decision Making
• Marketing & Sales Excellence

How to Apply

Email: sayaji[@]expediteinformatics.com
Call / WhatsApp: +91 96655 66357

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person