Centre Head

Key Responsibilities:

1. Clinical Leadership:

• Lead the clinical team, ensuring high standards of ophthalmic care and patient safety.
• Support clinical protocols, quality benchmarks, and evidence-based practices.
• Oversee the implementation of new technologies and techniques in ophthalmology.
• Review complex cases and provide guidance when required.

2. Operational Management:

• Manage day-to-day operations of the hospital including OPD, OT, IPD, diagnostics, and pharmacy.
• Monitor and improve patient flow, wait times, and service delivery standards.
• Coordinate with support departments (HR, Finance, IT, Admin) to ensure smooth functioning.

3. Business & Strategic Planning:

• Work with senior leadership to plan and execute growth strategies (footfall, revenue, patient retention).
• Monitor KPIs including patient volume, revenue, AR days, cost control, and profitability.
• Conduct market analysis to identify opportunities for service expansion.

4. Team Management & Development:

• Recruit, train, and mentor clinical and non-clinical staff.
• Foster a culture of teamwork, accountability, and continuous learning.
• Conduct regular performance reviews and manage staff grievances and retention.

5. Quality & Compliance:

• Ensure compliance with NABH or other relevant accreditation standards.
• Monitor infection control, OT protocols, and audit clinical documentation.
• Ensure legal and ethical standards are upheld in patient care and hospital operations.

6. Patient Experience & Community Engagement:

• Enhance patient satisfaction through effective grievance redressal and service excellence.
• Organize eye camps, CME programs, awareness drives, and CSR initiatives.
• Build strong community relationships and referrals with local GPs and optometrists.

Key Skills & Competencies:

• Clinical expertise in Ophthalmology (an active license is preferred)
• Strong leadership and organizational skills
• Financial and business acumen
• Communication and interpersonal effectiveness
• Ability to lead multidisciplinary teams
• Familiarity with hospital software/EMR systems

Ophthal background Candidate preferred

Interested Candidates Share your CV hr.tncorp2@maxivision.in

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Work Location: In person