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16 Job openings at LJ Eye Institute
Call Centre Executive / Tele Caller

Patiala, Ambala

0 - 2 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Call Centre Executive / Tele Caller to join our dynamic team and embark on a rewarding career journey. A Call Centre Executive, also known as a Customer Service Representative or Customer Support Agent, is responsible for handling incoming and outgoing customer calls in a call centre or contact centre environment. They play a crucial role in providing excellent customer service and resolving customer inquiries, complaints, and requests. Here are the key responsibilities associated with the role of a Call Centre Executive : Customer Support : Call Centre Executives assist customers by answering their queries, providing product or service information, and addressing concerns or issues. They strive to deliver exceptional customer service and ensure customer satisfaction. Inbound and Outbound Calls : They handle incoming calls from customers seeking assistance or making inquiries. They may also make outbound calls to follow up on customer issues, conduct surveys, or provide information as part of sales or marketing campaigns. Issue Resolution : Call Centre Executives work to resolve customer complaints or issues by gathering relevant information, troubleshooting problems, and providing appropriate solutions. They escalate complex issues to supervisors or other departments if necessary. Order Processing and Tracking : They process customer orders, verify information, and ensure accurate entry of order details into the system. They may also track and update customers on the status of their orders, including shipping and delivery information. Documentation and Data Entry : Call Centre Executives maintain accurate records of customer interactions, inquiries, and complaints by documenting relevant information in the CRM (Customer Relationship Management) system or other databases. They ensure data entry accuracy and maintain confidentiality. Product and Service Knowledge : They possess comprehensive knowledge of the organization's products or services, including features, specifications, pricing, and promotions. They stay updated on product updates or changes to provide accurate information to customers. Handling Customer Payments : In certain cases, Call Centre Executives may process customer payments over the phone, ensuring secure and accurate transaction processing. They follow payment processing procedures and address any payment - related queries or issues. Communication and Soft Skills : They possess excellent communication skills and can effectively listen, understand, and respond to customer inquiries and concerns. They demonstrate empathy, patience, and professionalism when interacting with customers, aiming to build positive relationships.

Nursing Staff (GNM / B.Sc Nursing)

Patiala, Ambala

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Nursing Staff (GNM / B. Sc Nursing) to join our dynamic team and embark on a rewarding career journey. Observing and recording patients' behavior. Coordinating with physicians and other healthcare professionals for creating and evaluating customized care plans. In order to provide emotional and psychological support to the patients and their families, RNs create a harmonious environment. Diagnosing the disease by analyzing the patient's symptoms and taking required actions for his/her recovery. Maintaining reports of patient's medical histories, and monitoring changes in their condition. Carrying out the requisite treatments and medications

Store Manager

Patiala, Ambala

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Store Manager to join our dynamic team and embark on a rewarding career journey. Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in - store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

TPA Executive

Patiala, Ambala

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for TPA Executive to join our dynamic team and embark on a rewarding career journey. A TPA (Third Party Administrator) Executive's job description can vary based on the specific company or industry they work in. However, here's a generalized job description for a TPA Executive : Job Title : TPA ExecutiveJob Summary : As a TPA Executive, you will be responsible for managing and overseeing various aspects of third - party administration services for clients. Your primary goal will be to ensure the smooth and efficient processing of claims and other administrative functions while maintaining high levels of customer satisfaction. You will collaborate with internal teams and external stakeholders to deliver exceptional service and meet client expectations. Responsibilities : Claims Management : Handle and process insurance claims efficiently and accurately, adhering to the company's guidelines and relevant regulations. Client Communication : Serve as the main point of contact for clients, addressing inquiries, resolving issues, and providing updates on claim statuses. Policy Administration : Review and validate insurance policy details to ensure correct coverage and policy benefits for claim processing. Documentation and Record Keeping : Maintain accurate records of all claim - related documents, transactions, and communications. Coordination with Healthcare Providers : Liaise with hospitals, doctors, and other healthcare providers to facilitate the smooth processing of medical claims. Network Management : Collaborate with the network management team to maintain a strong network of healthcare providers and negotiate contracts with them. Quality Assurance : Implement and maintain quality assurance processes to ensure accurate and timely claim processing. Reporting : Prepare and present reports on claim processing metrics, performance, and client satisfaction.

Billing Staff

Patiala, Ambala

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Billing Staff to join our dynamic team and embark on a rewarding career journey. Process and manage billing transactions. Ensure accuracy of invoices and payments. Address customer inquiries and resolve billing issues. Maintain billing records and documentation. Collaborate with finance and accounting teams. Prepare billing reports and statements.

Quality Control

Patiala, Ambala

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Quality Control to join our dynamic team and embark on a rewarding career journey. A Quality Control Professional is responsible for ensuring that products or services meet established quality standards and customer expectations. They play a vital role in maintaining and improving the quality of products, processes, and systems within an organization. The specific job duties may vary depending on the industry and organization, but here are some common responsibilities : Quality Assurance : Develop and implement quality control procedures and policies to ensure compliance with regulatory requirements and industry standards. This involves creating quality control plans, conducting risk assessments, and establishing quality metrics. Inspection and Testing : Perform inspections, tests, and sampling procedures to assess product quality and identify any deviations from standards. This may include visual inspections, measurements, functional testing, and other specialized techniques. They analyze test data and generate reports to document findings. Process Improvement : Collaborate with cross - functional teams to identify areas for process improvement. They participate in root cause analysis investigations to determine the underlying causes of quality issues and implement corrective actions to prevent reoccurrence. Documentation and Reporting : Maintain accurate and detailed records of quality control activities, test results, and other relevant documentation. They prepare quality reports, summaries, and presentations to communicate findings to management and stakeholders. Training and Compliance : Provide training and guidance to employees on quality control procedures, standards, and best practices. They ensure that employees understand and follow quality guidelines and regulatory requirements. They also monitor compliance with internal quality policies and external regulations. Supplier Quality Management : Collaborate with suppliers to establish quality requirements and monitor supplier performance. They conduct supplier audits, evaluate incoming materials or components, and address any quality issues with suppliers. Continuous Improvement : Stay updated on industry trends, emerging technologies, and regulatory changes related to quality control. They actively seek opportunities for continuous improvement and implement new methodologies or tools to enhance quality control processes. Skills and Qualifications : Bachelor's degree in a relevant field such as engineering, quality management, or a related discipline. A master's degree may be preferred for higher - level positions. Strong knowledge of quality control principles, methodologies, and tools (e. g. , Six Sigma, Statistical Process Control, Lean Manufacturing). Familiarity with quality management systems (e. g. , ISO 9001) and regulatory requirements applicable to the industry. Experience in performing inspections, tests, and data analysis using various quality tools and techniques. Excellent attention to detail and analytical skills to identify trends, patterns, and quality issues. Strong problem - solving and decision - making abilities to address quality concerns and implement effective solutions. Effective communication skills to collaborate with cross - functional teams, suppliers, and customers. Proficiency in using quality control software, data analysis tools, and computer applications. Knowledge of relevant industry standards and best practices. Familiarity with auditing principles and practices. Ability to work independently and prioritize tasks in a fast - paced environment.

Reception Staff

Patiala, Ambala

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Reception Staff to join our dynamic team and embark on a rewarding career journey. Greet and welcome visitors and clients. Answer phone calls and respond to inquiries. Schedule appointments and manage calendars. Maintain cleanliness and organization of reception area. Assist with administrative tasks and documentation.

PCA Staff

Patiala, Ambala

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for PCA Staff to join our dynamic team and embark on a rewarding career journey. Assist in patient care activities under the supervision of nursing or medical staff, including monitoring vital signs, assisting with mobility, hygiene, and feeding of patients. Ensure patient comfort by promptly responding to call bells and addressing basic needs. Maintain cleanliness and sanitization of patient areas and medical equipment. Document patient information accurately and communicate any changes in condition to healthcare providers. Support nursing staff with administrative tasks such as filing records, restocking supplies, and managing patient transport within the facility. Comply with hospital protocols, safety procedures, and infection control standards. Participate in team meetings and training programs to enhance patient care quality and service delivery

Pharmacist

Patiala, Ambala

0 - 3 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Pharmacist to join our dynamic team and embark on a rewarding career journey. Compounding and dispensing medications, as prescribed by physicians. Monitoring customers drug therapies, advising interventions, and informing customers of any potential side effects. Instructing customers on how and when to take prescribed medications. Conducting health and wellness screenings. Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels. Keeping accurate customer records. Ensuring a safe and clean working environment. Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacys inventory. Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice. Performing other administrative tasks when needed.

HR Manager

Patiala, Ambala

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for HR Manager to join our dynamic team and embark on a rewarding career journey. Consistently recruiting excellent staff. Maintaining a smooth onboarding process. Training, counseling, and coaching our staff. Resolving conflicts through positive and professional mediation. Carrying out necessary administrative duties. Conducting performance and wage reviews. Developing clear policies and ensuring policy awareness. Creating clear and concise reports. Giving helpful and engaging presentations. Maintaining and reporting on workplace health and safety compliance. Handling workplace investigations, disciplinary, and termination procedures. Maintaining employee and workplace privacy. Leading a team of junior human resource managers

Eye Doctor

Patiala, Ambala

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Eye Doctor to join our dynamic team and embark on a rewarding career journey. Conduct comprehensive eye examinations to diagnose and treat various eye conditions and diseases. Provide expert medical advice, treatment plans, and surgical recommendations based on diagnoses. Perform surgical procedures such as cataract surgery, LASIK, corneal transplants, or other specialized surgeries as required. Prescribe and manage medications, corrective lenses, or other therapeutic measures. Collaborate with multidisciplinary teams, including optometrists, nurses, and other healthcare professionals. Maintain accurate patient records, including examination findings, treatments, and follow - up care. Requirements : Medical degree (MD or DO) with specialization in Ophthalmology. Board certification or eligibility for board certification in Ophthalmology. Valid state medical license and necessary certifications to practice. Proven experience in diagnosing and treating eye - related conditions and performing surgical procedures. Excellent clinical and interpersonal skills with a patient - centric approach. Strong communication skills and ability to work effectively within a healthcare team. Preferred Qualifications (Not Mandatory) : Fellowship training in a specialized area of Ophthalmology (e. g. , retinal surgery, glaucoma, pediatric ophthalmology, etc. ). Experience with the latest advancements in ophthalmic technology and surgical techniques. Research or academic involvement in the field of Ophthalmology. Benefits : Opportunity to work in a reputable healthcare facility with state - of - the - art equipment. Competitive compensation and benefits package. Potential for career growth and professional development. Supportive and collaborative work environment.

Optometrist

Patiala, Ambala

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Optometrist to join our dynamic team and embark on a rewarding career journey. An optometrist is a healthcare professional who specializes in eye care and vision health. Optometrists are trained to provide comprehensive eye examinations, diagnose and treat various eye conditions, prescribe corrective lenses, and offer preventive eye care services. Here is an overview of the role and responsibilities of an optometrist : Comprehensive Eye Examinations : Optometrists perform thorough eye examinations to assess visual acuity, evaluate eye health, and detect any signs of eye diseases or abnormalities. They use various diagnostic tools and techniques, including visual acuity tests, refraction tests, tonometry (eye pressure measurement), and slit - lamp biomicroscopy. Prescription of Corrective Lenses : Optometrists prescribe eyeglasses or contact lenses to correct refractive errors such as nearsightedness, farsightedness, and astigmatism. They determine the appropriate prescription based on the individual's visual needs and the results of the eye examination. Diagnosis and Treatment of Eye Conditions : Optometrists diagnose and manage common eye conditions such as dry eye syndrome, conjunctivitis (pink eye), glaucoma, cataracts, and diabetic retinopathy. They may provide treatment options, prescribe medications, or refer patients to ophthalmologists for specialized care or surgical interventions. Management of Vision Problems : Optometrists help manage vision problems related to eye coordination, focusing difficulties, and binocular vision disorders. They may prescribe vision therapy exercises or recommend appropriate interventions to improve visual function and alleviate symptoms. Pre - and Post - operative Care : Optometrists work closely with ophthalmologists in providing pre - operative evaluations and post - operative care for patients undergoing eye surgeries, such as cataract surgery or refractive procedures like LASIK. They monitor healing progress, manage potential complications, and optimize visual outcomes. Pediatric Eye Care : Optometrists specialize in pediatric eye care, conducting eye examinations for infants, children, and teenagers. They diagnose and manage common pediatric eye conditions like amblyopia (lazy eye) and strabismus (eye misalignment), and provide guidance on visual development and proper eyewear. Referrals and Collaborations : Optometrists collaborate with other healthcare professionals, such as ophthalmologists, primary care physicians, and opticians, for comprehensive patient care. They may refer patients for specialized treatments or coordinate care plans to address specific eye conditions or overall health concerns. Patient Education and Counseling : Optometrists educate patients about proper eye care, visual hygiene, and preventive measures to maintain good eye health. They provide guidance on the use and care of eyeglasses or contact lenses, as well as offer lifestyle recommendations to protect and optimize vision. To become an optometrist, one must complete a Doctor of Optometry (OD) degree from an accredited optometry school. This typically requires four years of postgraduate study following a bachelor's degree.

OT Assistant

Patiala, Ambala

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for OT Assistant to join our dynamic team and embark on a rewarding career journey. As an Occupational Therapy Assistant, you will work under the supervision of licensed Occupational Therapists to assist in providing rehabilitative services to individuals with physical, mental, or developmental challenges. Your primary goal will be to help clients regain and enhance their independence in daily activities. Responsibilities : Assessment Support : Assist in the collection of client information, including medical history and performance capabilities. Contribute to the evaluation of clients' strengths and limitations in various areas of occupation. Treatment Planning : Collaborate with Occupational Therapists to develop individualized treatment plans. Implement therapeutic activities and interventions based on established treatment plans. Therapeutic Interventions : Guide clients through therapeutic exercises and activities to improve motor skills, coordination, and mobility. Instruct clients on the proper use of adaptive equipment and assistive devices. Progress Monitoring : Document client progress and report observations to the supervising Occupational Therapist. Modify treatment plans as directed based on ongoing assessments. Communication and Collaboration : Communicate effectively with clients, their families, and other healthcare professionals. Collaborate with the multidisciplinary healthcare team to ensure comprehensive and coordinated care. Educational Support : Provide education to clients and their families on therapeutic techniques and strategies for maximizing independence. Administrative Tasks : Maintain accurate and up - to - date client records and documentation. Assist in ordering and maintaining inventory of therapeutic equipment and supplies. Qualifications : Education : Associate's degree from an accredited Occupational Therapy Assistant program. Licensure : Obtain and maintain licensure or certification as required by the state or country. Skills : Strong interpersonal and communication skills. Ability to work collaboratively in a team setting. Empathy and patience in working with individuals facing physical or cognitive challenges.

Accountant

Patiala, Ambala

4 - 6 years

INR 6.0 - 8.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Accountant to join our dynamic team and embark on a rewarding career journey. Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision - making process by preparing budgets and financial forecasts.

HR Executive

Patiala, Ambala

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for HR Executive to join our dynamic team and embark on a rewarding career journey. Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.

Pathologist

Patiala, Ambala

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

LJ Eye Institute is looking for Pathologist to join our dynamic team and embark on a rewarding career journey. Conduct laboratory tests and analyze results to diagnose health conditions. Develop and implement laboratory protocols and procedures. Collaborate with healthcare providers to provide diagnostic support. Monitor and assess laboratory performance and identify areas for improvement. Ensure compliance with laboratory regulations and standards. Prepare and present laboratory reports to management. Maintain accurate records of laboratory tests and results.

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