Center Manager

Geeksforgeeks

0 - 1 years

4 Lacs

patna

Posted:None| Platform:

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Skills Required

relationship management infrastructure management google suite customer engagement crm tool counselling staff coordination microsoft office suite

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

As the Centre Manager, you will be the face of our EdTech centre ensuring smooth day-to-day operations, managing staff and students, and contributing to business growth through strong communication and interpersonal skills. Youll play a hybrid role involving sales, customer relationship management, and centre administration.

Key Responsibilities:

Centre Operations:

Oversee daily functioning of the centre, including staff coordination, infrastructure management, and student scheduling.
Ensure a positive and productive learning environment.
Sales & Customer Engagement:
Engage with walk-in leads and follow up with potential students.
Conduct centre tours, presentations, and counselling sessions to drive admissions.
Collaborate with the marketing team for local outreach initiatives.
Communication & Relationship Management:
Maintain strong relationships with the students to ensure high satisfaction and retention.
Handle queries and feedback with professionalism and warmth.

Team Support:

Coordinate with academic staff and trainers to ensure classes run smoothly.
Help implement internal processes, training, and reporting mechanisms.

What Were Looking For:

Excellent communication and interpersonal skills (verbal and written).
Energetic, enthusiastic, and self-motivated individual.
Prior experience in EdTech, retail, or service-based customer-facing roles is a plus.
Ability to multitask and take ownership of centre outcomes.
Basic familiarity with CRM tools, Microsoft Office/Google Suite.
Sales flair with a customer-first mindset.

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