Center Manager

Role Overview: As the Centre Manager, you will be the face of our EdTech centre ensuring smooth day-to-day operations, managing staff and students, and contributing to business growth through strong communication and interpersonal skills. Youll play a hybrid role involving sales, customer relationship management, and centre administration. Key Responsibilities: Centre Operations: Oversee daily functioning of the centre, including staff coordination, infrastructure management, and student scheduling. Ensure a positive and productive learning environment. Sales & Customer Engagement: Engage with walk-in leads and follow up with potential students. Conduct centre tours, presentations, and counselling sessions to drive admissions. Collaborate with the marketing team for local outreach initiatives. Communication & Relationship Management: Maintain strong relationships with the students to ensure high satisfaction and retention. Handle queries and feedback with professionalism and warmth. Team Support: Coordinate with academic staff and trainers to ensure classes run smoothly. Help implement internal processes, training, and reporting mechanisms. What Were Looking For: Excellent communication and interpersonal skills (verbal and written). Energetic, enthusiastic, and self-motivated individual. Prior experience in EdTech, retail, or service-based customer-facing roles is a plus. Ability to multitask and take ownership of centre outcomes. Basic familiarity with CRM tools, Microsoft Office/Google Suite. Sales flair with a customer-first mindset.