Category Manager

About the Company

Urban Company is a technology platform offering customers a variety of services at home.

Customers use our platform to book services such as beauty treatments, haircuts, massage

therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the

comfort of their home and at a time of their choosing. We promise our customers a

high-quality, standardized, and reliable service experience. To fulfill this promise, we work

closely with our hand-picked service partners, enabling them with technology, training,

products, tools, financing, insurance, and brand, helping them succeed and deliver on this

promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav,

and Varun, realized that the home services industry was predominantly unorganized,

fragmented, and offline. Customers found it challenging to avail quality services conveniently,

and service professionals were struggling to make ends meet, having to rely upon several

middlemen, contractors, and local aggregators. The founders felt that the industry was ripe

for disruption, and launched Urban Company, with three key principles in mind -

1. Customer love: Build a platform that offers truly delightful and differentiated services

2. Partner empowerment: Build a deep, full-stack partnership with service partners,

helping improve their earnings and overall livelihood

3. Technology first: Bring innovation and technology to an age-old industry.

About the Role & Tea

m● The Category Manager is responsible for driving on-ground operations. Thi

swould primarily involve onboarding new partners and improving the qualit

yof the existing partner bas

e● This includes end-to-end ownership of the initiative, including proble

msolving, analysis, process improvement, and executio

n● Support Business Heads in BAU category management activities related t

osupply/demand planning, revenue planning

.What you’ll d

o:● Drive onboarding of great service professionals in the category - involves thinki

ngthrough the full supply chain - sourcing, selection, and training of partner

s.● Be part of projects that are focused on improving customer and partn

erexperien

ce● Collaborate with cross-functional internal partners in marketing, technolog

y,and product to execute multiple category and central-level project

s.What we ne

ed:● Sharp and hungry professionals willing to go above and beyond to create imp

act● 6 months -2 years of work experie

nce● Proficient in advanced Excel/ SQL/Tableau/Power

BI● Ability to work in a fast-paced environment, requires solving ambiguous proble

ms,and is highly outcome-oriented. We will look for candidates who display th

esecharacteristics and have demonstrated the ability to solve problems on the grou

nd.● Hustle and get things done attitu

de.What can you exp

ect:● A great work environment with massive ownership and growth opportunit

ies.● Work closely with strong leaders who are amongst the best in the country whe

n itcomes to operational excellence and consumer obses

sion● A lot of freedom and ownership to propose and change the way we do things. We s

tillbelieve it is Day 0 and are hungry to improve and ch

ange● Growth opportunities within UC via our robust internal mobility prog

ram.
At Urban Company, we are committed to providing equal and fair opportuniti

es inemployment and creating an inclusive work environment. We endeavor to maintain a

workenvironment free from harassment based on age, color, physical ability, marital st

atus,parental status, ethnic origin, religion, sexual orientation, or gender iden