Captain

Job Description: Captain – Hotel & Restaurant (F&B Service)

Position Summary:
The Captain is responsible for supervising the restaurant or dining area staff, ensuring smooth and efficient service, and delivering an exceptional guest experience. Acts as the key link between guests, kitchen, and service staff.

Key Responsibilities:

• Welcome and seat guests professionally.
• Take orders and ensure accurate communication to the kitchen/bar.
• Supervise and coordinate activities of stewards/floor staff.
• Ensure tables are properly set and cleared efficiently.
• Handle guest complaints and special requests with professionalism.
• Train new team members on service standards and procedures.
• Ensure cleanliness, hygiene, and safety standards are maintained.
• Monitor inventory of service equipment and requisition supplies when needed.
• Coordinate with kitchen and bar to ensure timely order delivery.

Requirements:

• Minimum 2-4 years of experience in F&B service (hotel/restaurant preferred).
• Strong leadership and communication skills.
• Excellent guest service and problem-solving ability.
• Good knowledge of food and beverage service standards.
• Ability to work under pressure and flexible hours.
• Diploma or certification in Hotel Management is an added advantage.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Application Deadline: 27/06/2025