Cafe Manager-Chennai

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

1. Leadership:

a. Setting goals for the caf team.

b. Monitoring employees to ensure performance expectations are met.

c. Taking charge of cafe operations.

d. Deliver 100% smooth operations to achieve consistent and great service and product standards.

2. Planning & Execution

a. Developing measures to reach sales targets and increase profits.

b. Ensures all employees have proper supplies, equipment, and uniforms.

c. Ensures Compliance with all cafe policies, standards, and procedures.

3. Business Requirements

a. Providing innovative ways to reduce wastage and all costs in his shift.

b. Dealing with customer service issues, staff handling, & safety issues.

c. Assists in supervising daily shift operations.

d. Handle employee questions and concerns.

Summary of experience

For the cafe manager role we need the following qualification and experience:

Education

Work

Position

Required Knowledge, Skills, and Abilities

P&L Management:

a. Understanding of profit and loss statement

b. Handling the P&L statement of the cafe independently

2. Communication Skills

a. Candidate is able to talk fluently & properly in Hindi & English

b. Empathetic listener towards team and customers

3. Team Management

a. Motivating and inspiring the team to achieve targets

b. Hiring, handling team issues and attrition

4. Profitability

a. Must know how to control wastage

b. Should be aware of how to do sales-building ideas

What can your career at Chaayos look like?

Chaayos provides you the following:

1. Cafe Manager = CEO of Cafe, Full ownership of P&L and people

2. Aggressive growth plan

3. Appreciation and incentives

4. International Reward Trips

5. Discounted employee meals

6. GMC/GPA