Cafe Manager

Job Title: Café Manager

Location: Beanlore Coffee Roasters – HSR Layout or Jayanagar
Department: Cafe Operations
Reports To: Operations Head

About Beanlore Coffee Roasters

Beanlore Coffee Roasters is a specialty coffee brand committed to delivering exceptional coffee experiences through craft roasting, sustainable sourcing, and warm hospitality. We take pride in serving high-quality coffee and food in an inviting space where every guest feels valued.

Position Summary

The Café Manager will oversee the day-to-day operations of the café, ensuring smooth functioning, excellent customer service, high-quality food and beverages, and adherence to company standards. The role requires a hands-on leader who can motivate the team, manage inventory, and drive profitability while maintaining Beanlore’s brand ethos.

Key Responsibilities

• Manage overall café operations, including staffing, scheduling, inventory, and daily cash handling.
• Ensure exceptional customer service and guest satisfaction at all times.
• Oversee coffee brewing and food preparation standards, ensuring consistency and quality.
• Train, mentor, and motivate café staff to maintain performance and service excellence.
• Monitor stock levels and coordinate with suppliers for timely replenishment.
• Maintain hygiene, safety, and cleanliness standards as per FSSAI and company guidelines.
• Track sales performance, analyze data, and implement strategies to achieve revenue targets.
• Handle customer feedback and resolve issues promptly and professionally.
• Collaborate with the operations and marketing teams for promotions and local engagement activities.
• Maintain staff discipline, attendance, and adherence to company policies.

Requirements

• Graduate or Diploma in Hospitality / Hotel Management preferred.
• 4 years of experience in café /QSR management.
• Strong leadership and people management skills.
• Excellent communication, customer service, and problem-solving abilities.
• Basic knowledge of coffee, brewing methods, and café equipment is an advantage.
• Proficiency in POS systems and basic MS Office tools.

Key Competencies

• Leadership & Team Management
• Customer-Centric Approach
• Operational Excellence
• Attention to Detail
• Inventory & Cost Control
• Communication & Interpersonal Skills

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance

Application Question(s):

• Available for face to face interview?
• Can you join immediately?
• Do you have experience working as a Barista?

Experience:

• cafe: 3 years (Required)

Language:

• Kannada (Required)

Location:

• Bengaluru, Karnataka (Required)

Work Location: In person