Business Transformation Senior Analyst

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

• Conduct iGBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations. - This position determines the “best way to run the process” with Non Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client’s Operations process & organization.
• Foundational Automation High Level and Detailed Assessments for External Clients
• Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients
• Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated
• Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the life-cycle of transforming a process or GBS/SSC organization
• Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions
• Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients
• Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments
• Ability to visualize the transformed/automated process with a Design pattern thinking based on the intervention/automation Tool that is selected or is to be selected
• Understand the commercial impact of a Tool selection
• Holistic solution approach including the detail design plan to adhere to a “hybrid-Agile” implementation
• Ability to apply the Design pattern thinking, Solution approach (Hybrid-Agile) leading to effective business case predictions
• Identify repetitive manual tasks that have a potential for transformation/re-engineering/Automation
• Propose standardization and re-engineering to optimize Automation potential
• Bridge between the Business and Technology (Development – Build & Test), to be able to transform Business Design Patterns into Technology Implementations What are we looking for? Business Analysis, Requirements Gathering Analytics Solutions Design Skills Stakeholder Management Skills Project Management Skills Story Telling or Communication Skills Critical Thinking and Problem-Solving Skills Transformation Skills Design Thinking RPA Tools Roles and Responsibilities:
• In this role you are required to do analysis and solving of increasingly complex problems
• Drive Client workshops to understand Scope and Process details
• Conduct High Level Process and Technical Feasibility Assessment
• Propose & define transformation/automation Scope of the process
• Design a high level transformation/optimization/Automated Solution schematic
• Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope
• Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits
• Define a quantifiable Benefits Case to feed into the Business Case for the client
• Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.
• Create a plan (hybrid-agile) to automate the process.