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1.0 - 4.0 years
9 - 10 Lacs
Gurugram
Work from Office
Not Applicable Specialism Managed Services Management Level Associate & Summary At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Internal Crossfunctional, crossbusiness teams for business development and delivery Centres of excellence globally and in India Management Consulting vertical Overall Advisory / India Firm ecosystem o Risk, Quality and Compliance teams External All project stakeholders in client situations (from a business development or a business delivery perspective) Responsibilities Business Development Mapping the market and independently/jointly identifying and leading pursuits across industry verticals and offerings in line with the strategic priorities of the practice. Supporting the key account strategy for the practice. Representing the P&O point of view in internal [crossfunctional, multidisciplinary] forums. Contributing to solution definition by weaving together the client s perspective with PwC s expertise and creating/communicating a compelling value proposition for clients. Ensuring adherence to PwC s commercial, independence and risk guidelines. Business Delivery Having endtoend ownership of client projects from strategic planning, project/program management, resource management to ensuring the quality of deliverables/impact. Ensuring adherence to PwC s risk, quality and delivery excellence guidelines. Managing crossfunctional projects with resources from multiple geographies, practices. Ensuring adherence to key projects in a project context e.g. knowledge management, capability building, etc. Thought Leadership Partnering with the larger team to author/curate/contribute in developing the research base of the practice. Work with member firms globally to understand the PwC capability repertoire and look at how to position that in the Indian context more effectively. Team Management Leading a team of consultants / senior consultants in project contexts as well as a people manager. Providing feedback and helping them develop by balancing their aspirations with firm/practice expectations. Mandatory skill sets HRT Preferred skill sets Consulting Years of experience required 1+ yrs Education qualification MBA HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills HRnet Accepting Feedback, Accepting Feedback, Active Listening, Business Coaching, Business Partnering, Business Transformation, Change Management, Communication, Compensation and Payroll, Emotional Regulation, Empathy, HR Due Diligence, Human Resources (HR) Coaching, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation, Human Resources Management (HRM), Inclusion, Industry Trend Analysis, Intellectual Curiosity {+ 14 more} No
Posted 2 months ago
1.0 - 4.0 years
9 - 10 Lacs
Gurugram
Work from Office
Management Level Associate & Summary At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Internal Crossfunctional, crossbusiness teams for business development and delivery Centres of excellence globally and in India Management Consulting vertical Overall Advisory / India Firm ecosystem o Risk, Quality and Compliance teams External All project stakeholders in client situations (from a business development or a business delivery perspective) Business Development Mapping the market and independently/jointly identifying and leading pursuits across industry verticals and offerings in line with the strategic priorities of the practice. Supporting the key account strategy for the practice. Representing the P&O point of view in internal [crossfunctional, multidisciplinary] forums. Contributing to solution definition by weaving together the client s perspective with PwC s expertise and creating/communicating a compelling value proposition for clients. Ensuring adherence to PwC s commercial, independence and risk guidelines. Business Delivery Having endtoend ownership of client projects from strategic planning, project/program management, resource management to ensuring the quality of deliverables/impact. Ensuring adherence to PwC s risk, quality and delivery excellence guidelines. Managing crossfunctional projects with resources from multiple geographies, practices. Ensuring adherence to key projects in a project context e.g. knowledge management, capability building, etc. Thought Leadership Partnering with the larger team to author/curate/contribute in developing the research base of the practice. Work with member firms globally to understand the PwC capability repertoire and look at how to position that in the Indian context more effectively. Team Management Leading a team of consultants / senior consultants in project contexts as well as a people manager. Providing feedback and helping them develop by balancing their aspirations with firm/practice expectations. Mandatory skill set s HR T Preferred skill sets Consulting Years of experience required 1 + yrs Education qualification MBA HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Darwinbox Accepting Feedback, Accepting Feedback, Active Listening, Business Coaching, Business Partnering, Business Transformation, Change Management, Communication, Compensation and Payroll, Emotional Regulation, Empathy, HR Due Diligence, Human Resources (HR) Coaching, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation, Human Resources Management (HRM), Inclusion, Industry Trend Analysis, Intellectual Curiosity {+ 14 more} Travel Requirements Government Clearance Required?
Posted 2 months ago
2.0 - 5.0 years
8 - 12 Lacs
Gurugram
Work from Office
GPS XSector Specialism Operations Management Level Senior Associate & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an everchanging environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Job Position Title Senior Associate_ Data Analytics _ Social_ Advisory_ Gurugram Responsibilities Lead engagements with government clients to understand their needs and requirements. Conduct comprehensive assessments of clients current business processes and provide strategic recommendations. Oversee large business transformation projects in the government ecosystem, ensuring successful delivery. Regularly communicate project status, risks, and issues to clients and senior management. Lead business development initiatives, including responding to government RFPs and developing new solutions for clients. Seed new opportunities and manage multiple business proposals. Responsible for performance management, identifying opportunities to improve products and processes, and supporting market development. Advise clients on analyzing existing challenges and implementing complex solutions, concepts, and models for political and economic decisions. Understanding the economics of projects and manage them effectively to ensure financial viability and success. Mandatory skill sets Strong communication and interpersonal skills, with the ability to explain technical concepts to nontechnical stakeholders. Proficiency in IT project management tools and software. Ability to work with ambiguity. Taking a systematic, structured view of situations. Ability to interact with client (senior government officials) Preferred skill sets Strong communication and interpersonal skills, with the ability to explain technical concepts to nontechnical stakeholders. Proficiency in IT project management tools and software. Ability to work with ambiguity. Taking a systematic, structured view of situations. Ability to interact with client (senior government officials) Years of experience required 4+ Education qualification MBA/ PG Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Stakeholder Management Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more} Travel Requirements Government Clearance Required?
Posted 2 months ago
4.0 - 9.0 years
6 - 10 Lacs
Gurugram
Work from Office
Not Applicable Specialism Oracle Management Level Senior Associate & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Managing business performance in today s complex and rapidly changing business environment is crucial for any organization s shortterm and longterm success. However ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting Business Applications Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients Responsibilities Extensive experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer . Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Mandatory skill sets BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Preferred skill sets database structure for ERP/Oracle Cloud (Fusion) Years of experience required Minimum 4Years of Oracle fusion experience Education Qualification BE/BTech MBA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred Required Skills Oracle Integration Cloud (OIC) Accepting Feedback, Active Listening, Analytical Thinking, Business Transformation, Communication, Creativity, Design Automation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Oracle Application Development Framework (ADF), Oracle Business Intelligence (BI) Publisher, Oracle Cloud Infrastructure, Oracle Data Integration, Process Improvement, Process Optimization, SelfAwareness, Strategic Technology Planning, Teamwork, Well Being Travel Requirements Government Clearance Required?
Posted 2 months ago
4.0 - 9.0 years
12 - 17 Lacs
Pune
Work from Office
Internal Firm Services Industry/Sector Management Level Senior Associate & Summary . At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all enduser services functions across a particular portfolio. The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders. It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team. Manage the delivery of highquality service & support for the assigned portfolio. End to end operational focus Application, Productivity, Utilization, Quality, Incident, Problem & Service Levels Work with the portfolio teams to bring the operations inline with the target state operating model Provide technical guidance and mentorship to the team supporting the portfolio Manage and plan accordingly for onboarding new applications, releases and changes in scope, including onboarding and training the relevant teams. Escalation points for support issues, service deficiencies and training as well as leading the implementation of service improvement tasks for support teams. Formulate, coordinate and/or track remediation plans arising from critical production issues, including reporting to leadership. People development, high performance leadership and motivation of team members Support selection of new team members and education according to agreed plan Collaborates with stakeholders to ensure that execution is aligned with deliverable requirements Mandatory skill sets The ideal candidate will have strong technical knowledge of the Adobe Experience Manager (AEM) platform Experience supporting Adobe Digital Asset Manager (DAM) integrating with Adobe Sites and enterprise asset management solutions Handson experience supporting AEM sites, DAM, templates, components, dialogs, workflows, models, and services Proven knowledge supporting and troubleshooting integration with third party and other Adobe solutions using REST APIs and CDN caching strategies Expertise with AEM Multi Site Manager and security best practices Proficiency with Akamai CDN solutions, including handson experience with managing Akamai configurations and the ability to both diagnose and resolve issues related to content delivery, caching, and security policies within the Akamai platform Preferred skill sets Ability to work in a deadlinedriven environment while handling multiple projects/tasks simultaneously with a focus on details Strong analytical, facilitation, documentation, presentation, and communication skills Proven knowledge in breaking down high level objectives into discrete, measurable tasks with estimates of development effort for planning purposes Strong business process mapping skills Ability to lead and facilitate client workshops and sessions Comfortable engaging with clients on multiple implementations at the same time Excellent interpersonal and customer relationship skills Strong analytical, problem solving, facilitation, documentation, and communication skills Ability to effectively manage a diverse project team and escalate performance issues to department leadership Strong knowledge of solution implementation methodologies Years of experience required 4 years of experience Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Adobe Experience Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No
Posted 2 months ago
12.0 - 17.0 years
50 - 100 Lacs
Hyderabad
Work from Office
Internal Firm Services Industry/Sector & Summary At PwC, our people in people strategy focus on developing and implementing longterm strategies to align the organisations human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, longterm workforce planning and improving overall employee experience. In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary The Partner Affairs team within Internal Firm Services (IFS) at PwC India is looking for a team member to support the execution of the firms strategy. In this role, youll have the opportunity to work with various stakeholders to implement initiatives that contribute to the firm s growth. Your efforts will help ensure alignment between our resources and business objectives, allowing us to effectively navigate the challenges and opportunities ahead. . Key Responsibilities include EndtoEnd Hiring and Onboarding for PEDs Manage the full lifecycle of Partner and ED hiring, including prejoining screening, joining formalities, and onboarding initiatives. Proactively engage with new partners to facilitate smooth integration into the organisation Separation Management Coordinate partner separation processes and sustain strong alumni relations for continued engagement. Internal Audit and Compliance Lead internal audit efforts, ensuring the closure of identified issues and adherence to compliance standards. Maintain comprehensive database management on the server, ensuring data accuracy and accessibility, along with documentation surrounding prescribed Standard Operating Procedures (SOPs). Collaboration and Stakeholder Management Work closely with key IFS functions (OGC, HR, PRI, etc.) to ensure process alignment and a seamless experience for new partners and EDs. Meet predefined reporting requirements to senior stakeholders such as LT or Governance body. Automation opportunities Identify opportunities for automation and digitization to enhance hiring and onboarding processes, ensuring agile adaptability to evolving business needs. Team Management and Task Ownership Lead and mentor a team to ensure highquality and timely execution of all activities related to partner and ED hiring and admission. Take ownership of assigned tasks and projects, ensuring timely completion and proactively reporting any potential red flags. Reporting and Adherence Prepare and deliver Management Information Systems (MIS) reporting and updates to Internal Leadership Teams (ILT) as required, while ensuring alignment with the organization s Accountability Framework. Mandatory skill sets End to end recruitment at leadership level, Partner engagement, Senior Stakeholder management, Multiple project management Preferred skill sets Strong Communication skills, Team management Years of experience required 1012year experienced person with an HR background Education qualification MBA in HR Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Partner Engagement Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Partnering, Business Transformation, Career Development, Change Management, Coaching and Feedback, CoCreation, Communication, Creativity, Data Analytics, DataDriven Decision Making (DIDM), DataDriven Insights, Embracing Change, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies {+ 32 more} No
Posted 2 months ago
8.0 - 13.0 years
13 - 17 Lacs
Bengaluru
Work from Office
FS XSector Specialism Operations & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small and largescale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs. Seeking an innovative Agentic Chatbot proficient in NodeJS, Python. The candidate will design and implement conversational agents to improve client interactions and automate processes. Role and responsibilities Develop and maintain chatbot solutions using industrystandard frameworks and tools. Integrate chatbots with existing service platforms using NodeJS and Python. Implement natural language processing (NLP) techniques for effective communication. Collaborate with product teams to ensure chatbot functionality aligns with business objectives. Requirements Experience in chatbot development with knowledge of bot frameworks. Proficiency in NodeJS, Python. Knowledge in Generative AI, RAG, indexing, Langchain, Amazon Bedrock, gRPC tools, Cloud services (AWS, Azure). Experience in NLP and machine learning related to conversational AI. Strong troubleshooting and debugging skills. Ability to work collaboratively in a fastpaced environment. Good to have Handson experience in Voice and chatbots. Handson experience in Azure Cognitive Services, Genesys, Azure Bot framework.. Mandatory Skills Set Project Management Stake holder Management Project planning Prefered Skills Set Agentic Chatbot Years of experience required 8+ years of experience in GenAI, machine learning, and architectural design Bachelor s or Master s degree in Computer Science, Engineering, or a related field Education Qualification BE/B.Tech/MBA/ CA Education Degrees/Field of Study required Bachelor of Engineering, Chartered Accountant Diploma, Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred Required Skills Chatbots Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Coaching and Feedback, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM) {+ 41 more} Travel Requirements Government Clearance Required?
Posted 2 months ago
8.0 - 10.0 years
25 - 30 Lacs
Thiruvananthapuram
Work from Office
Role Overview: We are seeking a highly experienced and results-driven Senior Business Analyst with 8+ years of experience in gathering and defining business requirements for complex digital products and platforms. The ideal candidate will have a deep understanding of business processes, exceptional analytical skills, and experience in working with cross-functional teams on technology solutions especially in AI-driven or data-centric environments . Experience in the BFSI (Banking, Financial Services, and Insurance) domain is a strong plus , especially for candidates who have worked on digital transformation, risk & compliance, or intelligent automation in financial services. What we are looking from an ideal candidate? Engage with internal and external stakeholders to capture business needs and translate them into clear technical and functional requirements. Define and document user stories , process flows , use cases , and BRDs/FRDs . Act as the liaison between business users, developers, QA teams, and product managers to ensure alignment. Analyze current workflows and suggest optimizations to support scalable AI/ML-enabled platforms. Work closely with engineering teams to support solution design and development. Support user acceptance testing, training, and change management efforts. Contribute to product strategy by providing insights based on business analysis and domain trends. Preferred Skills: What skills do you need? Requirements: 8+ years of experience as a Business Analyst , preferably in technology product or enterprise solution environments. Strong understanding of Agile methodologies , tools like JIRA , Confluence , and modern product delivery practices. Proven experience with business process mapping , requirements elicitation , and solution validation . Excellent communication, stakeholder engagement, and presentation skills. Familiarity with data-driven and AI-integrated products is a strong advantage. Ability to work cross-functionally in fast-paced, iterative environments. Preferred Qualifications: Experience in the BFSI domain (e.g., banking operations, lending, digital payments, fraud detection, insurance workflows). Exposure to AI/ML-based applications or data platforms. Certifications such as CBAP , PMI-PBA , CSPO , or CSM are desirable. Basic understanding of data analysis tools, dashboards, and BI reports. What We Offer: Opportunity to work at the intersection of AI innovation and business transformation A collaborative, intellectually stimulating work environment Career growth pathways and access to cutting-edge tools and technologies Attractive compensation no constraints for the right candidate
Posted 2 months ago
8.0 - 12.0 years
15 - 19 Lacs
Noida
Work from Office
The IT Business Analyst is responsible for bridging business needs and IT capabilities, ensuring that technology solutions align with strategic objectives. This role involves analysing business processes including SAP, gathering requirements, and collaborating with IT teams to develop effective solutions. The ideal candidate has strong analytical skills, deep understanding of both business processes preferably Finance background along with IT systems including SAP, and experience in project management. Key Responsibilities: Business Requirements Gathering Work with business stakeholders to identify needs, pain points, and opportunities for process improvement. Document business requirements in clear, detailed formats for technical teams. Solution Design and Analysis Analyze and evaluate technology solutions that best align with business requirements. Create functional specifications, use cases, and workflow diagrams to communicate solutions effectively. Project Support and Coordination Collaborate with project managers to ensure that projects meet business goals and timelines. Track progress and provide updates on requirements, ensuring adherence to project scope and budget. Testing and Quality Assurance Develop test cases and participate in system testing to validate that requirements are met. Assist in User Acceptance Testing (UAT) and ensure successful project delivery. Continuous Improvement and Documentation Recommend improvements to business processes based on data analysis. Maintain and update documentation for requirements, processes, and system changes. Preferred qualification & skills Bachelors degree preferably in Finance Business, IT, or a related field. 8+ years of experience in business analysis or a similar role. Experience of Finance & HR domain is preferred under QSR Industry. Strong analytical and problem-solving skills, with experience in requirements gathering and process improvement. Excellent communication skills, with the ability to work cross-functionally. Familiarity with project management methodologies (Agile, Waterfall). Knowledge of data analysis and ERP preferably SAP, CRM, or other business applications.
Posted 2 months ago
1.0 - 14.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Create detailed designs and manage marketing artifacts in Pega CDH environment. Apply design principles of Decision Strategies, Next-Best-Action configurations, and Predictive and Adaptive Analytics. Make changes to decisioning related rules and artifacts using Pega 1:1 Operations Manager Assist with persona testing and integration testing of new or modified business logic and diagnose application issues Implement channel integration designs to support NBAs across paid and owned channels. Run and monitor Campaigns in Production environments. Collaborate with Product owners and initiative leads to deliver solutions Ensure application design adheres to ANZ standards, controls and best practices. Work closely with Solution Architects and technical leads across squads to refine the design and optimise applications for scale. What will you bring? Deep experience in designing and implementing features of Pega CDH, data management and integrations. Pega Certification of Pega Decisioning Consultant. Experience with setting adaptive models and measuring performance. Experience with Customer Profile Designer, BOE, 1:1 Operations Manager, etc. Strong collaboration, presentation, and written skills. Understanding of Cloud, data and integration platforms is a must have. Ability to identify risks and issues and propose solutions effectively. Demonstrated knowledge and experience in large sized projects. Growth mindset and a problem solver. Ability to work independently with senior stakeholders. Can appreciate difficult problems and work autonomously on tasks with complexity.
Posted 2 months ago
6.0 - 11.0 years
11 - 15 Lacs
Pune
Work from Office
We are looking forward to hire Scrum Master Professionals in the following areas : Experience required-8 to 10 As a Scrum Master ,this role will be a servant leader of a scrum team, who is responsible for teaching, coaching, and reinforcing the values and principles of Agile. The Scrum Master promotes self-Managed teams and constantly improving teams effectiveness by managing impediments and understanding team dependencies. The Scrum Master influences team success by encouraging timely delivery of the sprint commitments. Drives tactical team-level improvement as part of the Agile process. Ensures development work is prioritized by business value, and work is aligned with the sprint goal. Monitors sprint metrics and works with team to determine how they can continue to improve upon value delivery and recognize additional efficiencies as they mature. Assists the team with capacity planning to determine what the team can take on during sprint planning and facilitate team resource allocation during the sprint. Works with the Product Owner, Engineering Manager, and the Software Engineers to re-balance and re-prioritize work within a sprint. Ensures planning of go-live and deployment activities and facilitates their execution. Protects the team from distractions and interruptions by people outside of the team. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
5.0 - 10.0 years
50 - 55 Lacs
Bengaluru
Work from Office
At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! Summary: Join SolarWinds as a Senior Site Reliability Engineer (SRE) to help advance our development and production infrastructure and operations. In this role, you will collaborate with SRE and cross-functional engineering teams, implementing high-quality SRE practices and working on cloud infrastructure and system operations. Responsibilities: Work collaboratively with software engineering teams to define infrastructure and deployment requirements. Contribute to automation and observability initiatives. Develop and maintain operational tools for deployment, monitoring, and analysis of AWS and Azure infrastructure. Lead response to production incidents, conduct postmortems, and drive continuous improvement as part of 24/7 on-call rotations. Contribute to on-call documentation and incident response playbooks. Establish and drive operations performance through Service Level Objectives (SLOs). Adhere to development best practices, including continuous integration/deployment and code review. Seek mentorship and learning opportunities to demonstrate a commitment to continuous learning and professional development. Required Skills: At least 5+ years of experience designing, building, and maintaining SaaS environments. 4+ years of experience with AWS/Azure infrastructure using Terraform. Experience building and running Kubernetes clusters. Experience with observability tools (monitoring, logging, tracing, metrics). Experience with GitOps CI/CD processes. Proficiency in scripting with Python, Go, bash, or PowerShell, and AWS CLI tools. Experience with security operations, including policy and infrastructure security, key management, and encryption. Strong customer orientation and excellent communication skills. Collaborative problem-solving skills and a strong bias for ownership and action.
Posted 2 months ago
10.0 - 15.0 years
8 - 12 Lacs
Pune
Work from Office
We are looking forward to hire SAP Production Planning (SAP PP) Professionals in the following areas : Minimum 10+ years of relevant experience in SAP PP and well-versed in S4 HANA, Fiori with good analytical skills along with domain experience in manufacturing industry,With strong experience in MRP Should have worked as end-to-end SAP Functional Solution architect for at least 4 Projects. Experience in Implementation and Support Projects. In-depth knowledge in the below areas: Master Data - Bill of materials, Work centers/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups o Material Requirement Planning - Configuration and Integration with, Procurement, Sales and Distribution, New strategy definition o Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing Should be able to design and configure the processes in Discrete Manufacturing, Process Industry and Repetitive Manufacturing. Should be able to design and configure Demand Management, MRP and Shop floor control process and able to design and configure the processes in Inspection Planning, Results processing, Certificate management, Notifications, Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities. Must have experience in SAP PP-QM integration with third party tool and strong Knowledge on the RICEFW objects Should have knowledge on business processes in manufacturing/quality and should have ability to map the business processes in SAP. Should have capabilities in handling Rejections, Rework and deviation in production apart from standard manufacturing/quality processes. Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Logical thinking and problem solving skills along with an ability to collaborate. Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions Excellent Client interaction, communication and Documentation skills. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
8.0 - 13.0 years
4 - 8 Lacs
Pune
Work from Office
We are looking forward to hire Coupa Professionals in the following areas : : Experience required: 8+ years Coupa analyst/admins with configuration experience MAJOR RESPONSIBILITIES: Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa. Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business. Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with cross-functional teams including senior leaders and executives. Research technologies/solutions available with minimal dependency on lead/manager. Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes. Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required. Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development. Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation. Work with business partners for the development and implementation of new systems and enhancement of existing systems. Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change. Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management. Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently. Additional Responsibilities: Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements. Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system s health and performance. User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users. Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly. Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions. Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions. Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
8.0 - 13.0 years
6 - 9 Lacs
Bengaluru
Work from Office
We are looking forward to hire S/4 HANA FICO Professionals in the following areas : We are seeking a highly experienced SAP S/4 HANA FICO Consultant with in-depth knowledge of Financial accounting process. The ideal candidate should have min 8 years of experience in SAP FICO and must have been involved in S/4 HANA implementations / rollouts Key responsibilities :- Bachelors degree in Finance, Accounting, Information Technology, or a related field. Minimum 5 years of SAP FICO experience with good communication skills in working with international clients At least 2 End to End implementation and 2 Rollout experience in S/4 HANA Support project experience will be an added advantage In-depth knowledge of financial process like Accounts payable, accounts receivable, general ledger, asset accounting, overhead cost accounting, margin analysis, financial consolidation, period end closing, Group reporting, Intercompany reconciliation process, Financial consolidation, Product costing, and controlling processes. Consultant should have strong exp in VAT tax configuration SAP Fiori Analytical Apps for Asset Accounting AND Financial accounting Hands on experience in the requirements gathering/ fit-gap, design/blueprinting and configuration/customization phase of SAP transformation programs. Deep understanding of business processes as well as good knowledge of technical issues in the area of financial modules. Strong understanding of integration points with other SAP modules. Excellent communication and interpersonal skills. Ability to work collaboratively in a team and independently. SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates. Knowledge of SAP best practices and experience with SAP ACTIVATE methodology. Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.Consultant should be ready to move to onsite if required Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
3.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! Summary: We are seeking a dynamic HR Business Process Analyst to partner with various levels of People team members and their internal stakeholders. This role involves providing guidance on HR business processes from design to execution, maintaining a systems orientation, and setting technology priorities for long-term planning. The ideal candidate will serve as a technical point-of-contact for assigned functional areas, ensuring data integrity, testing system changes, and analyzing data flows for process improvement. Responsibilities: Partner with People team members and stakeholders to guide HR business processes, from design to execution. Create project plans, ensure adherence to schedules, and maintain a systems orientation. Set technology priorities and conduct long-term planning with peers. Serve as a technical point-of-contact, assisting subject matter experts with data integrity, testing system changes, and report-writing. Analyze data flows and identify process improvement opportunities. Demonstrate strong analytical skills in responding to inquiries and tackling new challenges. Understand the current environment and advise on strategic and tactical roadmaps with suitable solutions. Collaborate with business partners to understand requirements, design solutions, and configure SuccessFactors products. Contribute to or review technical project documents. Protect confidential data with exceptional handling skills. Assess current and upcoming People technology for system/process improvements to support operational excellence. Required Skills: 3-5 years of implementation experience with SAP SuccessFactors. Functional expertise in Time Management from design, configuration, and testing in a global implementation. Strong knowledge of workflow, business rules, and approvals. Understanding of Employee Central, ONB, and other modules is a plus. SAP certification in Time Management is strongly preferred. Strong process improvement skills and ability to share best practices. Bachelor s degree or equivalent combination of education and experience.
Posted 2 months ago
4.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
We are looking forward to hire SAP BW Professionals in the following areas : Experience: 4 to 6years Technical Skills: Proficient in SAP BW, BO with desired experience on Palantir, Enterprise Data Lakes. Strong interpersonal skills are essential, along with the ability to work independently. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
We are looking forward to hire Microsoft Fabric Professionals in the following areas : Experience 3-5 Years Experience in Azure Fabric, Azure Data factory, Azure Databricks, Azure Synapse, Azure SQL, ETL Create Pipelines, datasets, dataflows, Integration runtimes and monitoring Pipelines and trigger runs Extract Transformation and Load Data from source system and processing the data in Azure Databricks Create SQL scripts to perform complex queries Create Synapse pipelines to migrate data from Gen2 to Azure SQL Data Migration pipeline to Azure cloud (Azure SQL). Database migration from on-prem SQL server to Azure Dev Environment by using Azure DMS and Data Migration Assistant Experience in using azure data catalog Experience in Big Data Batch Processing Solutions; Interactive Processing Solutions; Real Time Processing Solutions Certifications Good To Have Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
12.0 - 14.0 years
11 - 16 Lacs
Hyderabad
Work from Office
We are looking forward to hire Microsoft Fabric Professionals in the following areas : Experience 12 Yrs to 14 Yrs 12+ years of experience in Microsoft Azure Data Engineering for analytical projects. Proven expertise in designing, developing, and deploying high-volume, end-to-end ETL pipelines for complex models, including batch, and real-time data integration frameworks using Azure, Microsoft Fabric and Databricks. Extensive hands-on experience with Azure Data Factory, Databricks (with Unity Catalog), Azure Functions, Synapse Analytics, Data Lake, Delta Lake, and Azure SQL Database for managing and processing large-scale data integrations. Experience in Databricks cluster optimization and workflow management to ensure cost-effective and high-performance processing. Sound knowledge of data modelling, data governance, data quality management, and data modernization processes. Develop architecture blueprints and technical design documentation for Azure-based data solutions. Provide technical leadership and guidance on cloud architecture best practices, ensuring scalable and secure solutions. Keep abreast of emerging Azure technologies and recommend enhancements to existing systems. Lead proof of concepts (PoCs) and adopt agile delivery methodologies for solution development and delivery. Certifications Mandatory Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
4.0 - 6.0 years
6 - 9 Lacs
Hyderabad
Work from Office
We are looking forward to hire Microsoft Fabric Professionals in the following areas : Experience 4-6 Years Experience in Azure Fabric, Azure Data factory, Azure Databricks, Azure Synapse, Azure SQL, ETL Create Pipelines, datasets, dataflows, Integration runtimes and monitoring Pipelines and trigger runs Extract Transformation and Load Data from source system and processing the data in Azure Databricks Create SQL scripts to perform complex queries Create Synapse pipelines to migrate data from Gen2 to Azure SQL Data Migration pipeline to Azure cloud (Azure SQL). Database migration from on-prem SQL server to Azure Dev Environment by using Azure DMS and Data Migration Assistant Experience in using azure data catalog Experience in Big Data Batch Processing Solutions; Interactive Processing Solutions; Real Time Processing Solutions Certifications Good To Have Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
Pune
Work from Office
We are looking forward to hire Salesforce Professionals in the following areas : Experience 5-8 Years Analyze requirements and develop technical solutions aligning to Salesforce best practices. Based on user requirements analysis, provide solutioning to customer which meets customer expectations. Define optimal design and solution to client provided requirements. Deliver customer requirements within agreed timelines and adhering to SLAs agreed. Drive the team for delivery excellence. Innovate via conceptualizing new tools and accelerators toward competency building activities. Mentor and guide team members, providing support on project deliverables. Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies Platform Development: Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. Sales Cloud: Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. Experience Cloud: Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Any Industry Clouds: Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Min 5 SFDC Certifications Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
We are looking forward to hire Microsoft Fabric Professionals in the following areas : Experience 5-8 Years Experience in Azure Fabric, Azure Data factory, Azure Databricks, Azure Synapse, Azure Storage Services, Azure SQL, ETL, Azure Cosmos DB, Event HUB, Azure Data Catalog, Azure Functions, Azure Purview Create Pipelines, datasets, dataflows, Integration runtimes and monitoring Pipelines and trigger runs Extract Transformation and Load Data from source system and processing the data in Azure Databricks Prepare DB Design Documents for the user story based on the client requirement Work with the development team to create database structure, queries and used triggers Extensive experience in Microsoft Cloud solutions, i.e., Designing, Developing, and Testing Technologies Create SQL scripts to perform complex queries Create Synapse pipelines to migrate data from Gen2 to Azure SQL Data Migration pipeline to Azure cloud (Azure SQL). Database migration from on-prem SQL server to Azure Dev Environment by using Azure DMS and Data Migration Assistant Lift and Shift of the Development Server to Production Server Data governance in Azure Data migration pipeline which can migrate on-prem SQL server data to azure cloud (Azure SQL and Cosmos DB) Experience in using azure data catalog Experience in Big Data Batch Processing Solutions; Interactive Processing Solutions; Real Time Processing Solutions Certifications Mandatory Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
4.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
We are looking forward to hire SAP ABAP Professionals in the following areas : Experience: 4 to 6 years Location: Pune_Magarpatta Position: 1 : Skills: OOP s ABAP, CDS, OData, API, BTP ( Abap on Cloud, RAP) One Functional area preferably Credit Management/SD/FI Other skills: Should have working experience in Agile methodology Individual should have good communication skills , should be able to fluently communicate with stakeholders in US Individual should be able follow the work from office cadence of John Deere team. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. JOB DESCRIPTION Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role Prudential Global Services - Mumbai Prudential Global Services Operations - Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities and Responsibilities *Key responsibilities: Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some worktypes Key Interfaces Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player Experience Fresher s eligible ; Preference would be given to individuals from an insurance background with approximately 1 years experience (Insurance Associate) with experience in handling written communication We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Finance Job Sub Function: Risk Management Job Category: Professional All Job Posting Locations: Bangalore, Karnataka, India Job Description: Job Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at /. Johnson & Johnson is currently seeking a UAM Governance Analyst to join our J&J Innovative Medicine Principal Operations organisation located in Bengaluru, India About Innovative Medicine Principal Operations JnJ IMPO is a Global Organization with teams based in US, Switzerland, Belgium, the Netherlands, Ireland, and Singapore working in close collaboration with R&D, Supply Chain, Commercial, Tax and Treasury. Our greatest asset is our people, and we foster an environment where collaboration, success, passion, and diversity are celebrated. We are committed to developing the talents of our team members and providing opportunities for growth and advancement. By joining us, you become part of a community recognized for its reliability, trustworthiness, and expertise. Learn more_ IMPO video For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to build a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to tackle the world s most pressing healthcare challenges. We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential. At Johnson & Johnson, we all belong. Role Description: The purpose of the role is to strengthen Governance processes around user access management across global SAP S4 systems, through contribution to User Access Management initiatives through the J&J Innovative Medicine Transcend Program. J&J Innovative Medicine (IM) Transcend is a global, multi-year end-to-end business transformation program sought at modernizing foundational business processes through the implementation of SAP S/4 HANA. The IMUAM team plays a crucial role in ensuring security requirements are crafted and implemented compliantly within this program. The governance analyst will be working with the UAM Governance Lead to establish and ensure a robust project governance and documentation framework that emphasizes comprehensive recording of procedures, facilitating clarity, consistency, compliance and easy access to critical information enabling Day 1 Go Live Readiness from a project perspective. Key Responsibilities: Assume responsibility for development and coordination of the Project Governance plan in collaboration with Project Management office. Ensure governance activities are embedded into UAM project methodology, and health checks are defined and conducted to ensure integrity of project processes. Conduct assessment of security role design passionate about SoX, GxP, Privacy and other requirements in support of regulatory/ compliance requirements. Validate and ensure timely documentation of UAM evidence such as reviews and sign offs for each project wave, for audit readiness in case of pre-implementation and post launch audits Provide audit support for SoX, GxP, and IT compliance areas as needed. Support the UAM taxonomy and service model as it relates to governance processes, facilitating the transition and training for each project wave to the operational team. Craft and deliver UAM framework rollouts to key stakeholders, tailoring to specific project needs. Support user training on UAM processes, to ensure the UAM operating model is go live ready. Support governance framework based on UAM principles for cross-system environments and automation initiatives. Foster process integration and operational efficiency between global deployment and Operational UAM teams for governance related activities. Experience and Skills: Required: Bachelor s degree in a relevant field, with a preference for studies in Governance Risk Management, Compliance, and Audit. 5 years of experience in Enterprise Risk/Internal & External Audit roles with a focus on, enterprise risk management framework within Life Sciences/ Pharmaceutical industry. Understanding of regulatory/compliance requirements related to SoX, GxP, Privacy within Life Sciences/Pharmaceutical Industry. Experience with assessment of processes and audit readiness related to system implementations. Familiarity with control processes related to SAP GRC Access Control and Identity Management tools. Basic understanding of Access control related to SAP such as; authorization concepts, Risk Management related to SoD (Segregation of Duties), mitigating controls. Familiarity with collaboration platforms & tools (e.g., Confluence/Jira, MS Teams). Attention to detail with strong documentation and policy development skills. Solid project management capabilities with outstanding communication and collaboration skills. Proficiency in English, with outstanding oral and written communication abilities. Proficiency in process management with strong coordination skills. Ability to work effectively in a virtual/remote environment and manage cross-cultural teams. Excellent teammate and customer service-oriented approach Preferred: Prior experience in audit and SAP Security implementation roles with a focus on supporting implementation audits Understanding of business functions and how systems and applications are used by business partners in the context of Life Sciences, Pharmaceutical, or related industries. Demonstrated leadership ability to embrace innovation and change and promote a culture of ownership and continuous improvement. Demonstrated ability to work with team members of varying technical expertise, competence in clear, concise, and tactful communication with management, peers, and team members. Other Requirements: Ability to work on-site a minimum of three days per week, with up to two remote workdays per the flexible work policy. May require up to 10% domestic and/or international travel. Qualifications: Bachelors Degree in Information Technology/Information Systems/Computer Sciences. Certification in CISA/CRISC. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Posted 2 months ago
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