Business Systems Strategist

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think

think

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1. Think bigger

   – because you have the time, opportunity, and support it takes to dig deeper and tackle larger issues.

2. Move faster

   – because you’ll be working with experienced, helpful teams who can guide you through challenges, quickly resolve issues, and show you new ways to get things done.

3. Go further

   – because you have the opportunity to grow professionally, add new skills, and take on new responsibilities in an organization that takes a long-term view of every relationship.

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What is expected out of you?

• Lead and communicate strategic discovery to surface bottlenecks, quantify impact, and understand priorities with client stakeholders from frontline staff to C-suite
• Model current-state processes and data flows, then sketch future-state workflows that take advantage of better tools, data, and automation
• Evaluate and select the right mix of SaaS, AI, and integration options, balancing speed, cost, and scalability for each client's unique context
• Draft phased implementation roadmaps that guide our development teams and keep executives bought in throughout the transformation
• Translate technical trade-offs into clear narratives that move both CFOs and developers, without getting lost in jargon
• Coach client stakeholders through change, building champions and addressing concerns as new systems roll out
• Partner with our Automation Developers to validate designs, test edge cases, and ensure delivery hits the mark

What we expect from you as a part of this job?

• Technical teams respect your designs because they're grounded in reality and well-documented
• Business leaders trust your judgment and cite your insights in their own presentations
• Clients adopt your blueprint, see measurable gains, and come back asking "what else can we build together?"
• Implementation runs on time and on budget because your workflows and requirements are clear and grounded.
• Developers can understand and quote your data diagrams without rewriting them.
• You become the go-to advisor executives invite into strategic discussions

Outcomes, Quality, Ownership, Accountability, and Communication

Experience Level:

Role Overview:

Requirements:

Must have skills

• Must have 5+ years with a mix of technical consulting with hands-on process design for mid-market clients in consulting, agency, or internal transformation roles
• Process design mastery: You can diagram complex workflows and spot bottlenecks quickly, whether using formal frameworks or digital whiteboards.
• Systems thinking and data architecture: Comfortable with relational schemas, API patterns, and designing clean hand-offs between systems without getting lost in technical weeds
• SaaS market fluency: You track the shifting landscape and know when to recommend existing tools versus custom builds across CRMs, ERPs, and automation platforms
• Cross-industry experience showing you can learn new domains quickly and get to the heart of what matters: process, people, and tools
• Strong facilitation and communication skills with proven ability to lead stakeholder interviews and earn trust up to the C-suite
• Technical literacy around integrating tools and workflows and modern automation, with understanding of when to use no-code versus custom development
• AI and automation expertise: You must have the ability to identify practical AI applications and have built demos or use cases that helped non-technical leaders see the possibilities

Good to have skills

• Hands-on familiarity with popular no-code tools like Zapier, Airtable, or Make that our clients use
• Familiar with mid-market CRMs and ERPs and general implementation & integration quirks
• Understanding of how mid-market companies think about budgets, timelines, and resources when adopting new technology
• Basic SQL or Python skills for quick data analysis or proof-of-concepting
• Experience helping non-technical teams adopt new workflows without overwhelming them

Our Flagship Policies and Benefits:

What we offer

• Dedicated Learning & Development Budget – Fuel your growth with resources dedicated to skill enhancement.
• Cutting-Edge Projects – Work on exciting projects using the latest technologies.
• Employee-Friendly Leave Policy – Enjoy ample leave options to maintain a healthy work-life balance.

Work Environment

• Remote-First Culture: At thinkbridge, we all work from wherever we choose but come together during set hours to collaborate. Using simple online tools, we stay connected and get great work done.
• Leave & Time-off – All leaves taken are paid leaves. And all the leave and time off are likely pre-approved leaves intended for planned vacations, personal commitments, or any other needs requiring prior approval
• Comprehensive Medical & Term Insurance: Full coverage for you and your family peace of mind.
• Work-From-Workweek (WWW): Twice or thrice a year, we come together for One-week sprints to collaborate in person, foster stronger team bonds, and align on goals. All travel expenses are covered in the form of an allowance which is called a work week allowance.
• We organize city-wise, company-sponsored local meetups—fun-filled day outings with your colleagues!
• At thinkbridge, you get reimbursed for approved certifications and short courses that support your role
• We embrace diversity and ensure equal opportunity for everyone, fostering an inclusive workplace where all voices are valued.

Join thinkbridge to be part of a purpose-driven, innovation-led organization that invests in your growth and empowers you to build a brighter future.