3023 Business Strategy Jobs - Page 14

Deputy General Manager (DGM) Business Excellence & Strategy Reporting To: Chairman (Executive Assistant to Chairman) Experience: 9 to 15 Years Location: Mumbai Salary: 40 50 LPA Role Summary: We are looking for a dynamic and strategically oriented professional to work directly with the Chairman as DGM Business Excellence & Strategy / Executive Assistant . The role involves driving the organization s strategic vision, managing internal and external coordination, and ensuring execution excellence across business verticals. This high-impact position offers exposure to leadership-level decision-making and is ideal for candidates with a sharp strategic mindset, business acumen, and exceptional stakeholder management capabilities. Act as the strategic advisor and execution partner to the Chairman on key organizational initiatives. Manage end-to-end strategic planning, business transformation, and operational improvement projects. Coordinate with CXOs, department heads, and external stakeholders to align with business objectives. Drive internal governance , performance tracking, and reporting on strategic initiatives. Conduct in-depth research, prepare business presentations, market analysis, and board-level documents. Facilitate cross-functional coordination across multiple business units and projects. Identify process gaps, propose solutions, and implement business excellence frameworks (Lean, Six Sigma, etc.). Handle confidential and high-level information with professionalism and discretion. Desired Candidate Profile: 9 to 15 years of experience in Business Strategy , Business Excellence , or as EA to Top Management (Chairman/MD/CEO). Experience in handling corporate strategy, cross-functional projects , and executive-level reporting . Excellent interpersonal and communication skills with strong presentation capabilities. Proficiency in business analysis, market intelligence, and management reporting. Exposure to continuous improvement practices and enterprise-level execution frameworks. MBA from a reputed institute or Engineer + MBA preferred. Why Join Us: Direct reporting to Chairman with top-level strategic exposure Opportunity to shape organizational direction and excellence Highly collaborative and influential leadership environment Competitive salary package ( 40 50 LPA) with growth prospects Business Startegy, Business Transformation, Operational Improvement, Performance Analysis & Reporting, Stratgic Planning

Function: Project Management / Business Strategy / Plant Coordination We are looking for young, curious and self-driven professional as an Assistant Manager for Coordination and Strategy. This role will work closely with all the plant level functions and senior management, coordinating for efficient business reviews, investment planning and strategic decision support. Hence providing high exposure, making it an ideal opportunity for future leaders. Key Responsibilities: 1. Management review and Plant Coordination: Collaborate with cross-functional teams (production, quality, procurement, admin, finance) Consolidate departmental reports and KPIs Prepare final presentation and business review decks for management review meet Organize and coordinate central management meets Document and circulate the Minutes of Meeting (MoM); track and follow-up on action items 2. Strategic Support and Presentation Preperation Assist in preparing mid-to-long-term business strategy Develop executive-level presentations using PowerPoint with clear storytelling Must have strategy mind-set for process building 3. Investment Planning and Control Collect and evaluate investment proposals based on necessity and ROI Optimize and finalize plant investment budget for the year Validate Capex investment request before finance approval Conduct field visits and coordinate with finance for project monitoring and spend control Must-Have: Proficient in MS PowerPoint, Excel and business reporting tools Basic understaning of capital budgeting, investment evaluation, and financial validation Strong communication, documentation (MoM), and stakeholder management skills Ability to work independently and drive cross-functional collaboration KeyWords: Automotive Industry, Project Coordination, Plant Operations, Management Review, Strategic Planning, Investment Management, Capital Budgeting, Business Presenations, PowerPoint, Excel, MoM, Cross-functional Collaboration, CAPEX, Manufacturing

Join us as a Front End Developer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Front End Developer you should have experience with: Bachelors in Computer Science, related fields, or equivalent experience. Demonstratable front-end experience. Proficiency in a front-end framework (preferably ReactJS). Proficiency in JavaScript/TypeScript, HTML, CSS. Experience in State Management (Redux). Some other highly valued skills may include: UI/UX Experience. DevOps Experience. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as a Senior Full stack developer Tax 1 at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Full stack developer Tax 2 you should have experience with Requirement Analysis. Design and develop highly scalable applications in Java, React Expertise in Spring boot and REST API Containerization like Kubernetes, Docker Database design and development, query optimization Some other highly valued skills may include: Self starter - able to thoroughly technically investigate & manage / track / report issues on a timely basis, escalating where required Design and deliver high quality . Net application. Experience in handling production release. Hands on experience in React Experience in containerization platforms The role should meet sprint goals agreed in an Agile delivery model You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Role & responsibilities Lead generation through existing and new networks. Achieving revenue targets through sales and business development activities. Development and execution of proposals for new business opportunities. Identifying prospects and meeting new clients through campaigns. Calling the clients and fixing appointments for demonstration/presentation. Meeting the school clients and consulting them to implement our Ed-Tech solution. Following up with the clients to ensure they are getting error-free service. Assisting clients in case they have any problems related to product services and retaining them. Maintaining clients database to ensure quality process flow from calling the lead till closing the deal.

Business Insights Analyst Customer & Campaigns Location : Bangalore Job Overview: We in Customer Centria want our people to experience a career move that will allow you to be exceptional, innovative & involved to redefine the possibilities of digital experiences for our customers. We have unique learning and development programs to help all our employees reach their full potential and to also diversify and support one another along the way. Our offerings are designed for everyone from early-career employees to our most experienced professionals. We are seeking a data-driven and detail-oriented Marketing Campaign Performance Analyst with strong experience in the BFSI sector. The ideal candidate will work at the intersection of campaign operations, business intelligence, analytics, and marketing to track, measure, and evaluate campaign performance across various digital channels. The objective is to drive data-backed decision-making by analyzing customer and campaign data, ensuring high-quality data governance, and translating complex metrics into actionable business recommendations. If you're dedicated and ambitious, Customer Centria is an excellent place to grow your career. Don't hesitate to apply. Responsibilities and Duties : • Work closely with the Campaign Operation, BIU, DAC and MCC team for campaign tracking, myriad data and attribute structure understanding keeping the clients larger business goal in mind • Manage tracking and measurement and conversion of marketing campaigns • A deep sense and understanding of the Unica/Adobe/SFMC Marketing Stack • Create insights presentations and analyses showcasing the campaign business value achieved by the technology stacks implemented • Deliver regular reports of campaign results to stakeholders • Analyse results and provide input for preparing weekly, monthly and quarterly reports • Perform analysis of customer data, transaction data and campaign data and analyze campaign effectiveness • Suggest next steps to business based on customer data analysis and campaign data analysis • Reporting of analysis done using Excel, Power BI, PPT or any other reporting tool • Understand the business requirement from internal/external stakeholder • Document data workflow, standard operating procedures, data dictionary etc. • Maintain high data quality by performing data quality checks at various stages of data workflow and perform necessary cleaning • Ensure that queries are optimal from performance point of view Qualifications & Skills Required : • A minimum of 3-4 years of overall experience • Should have worked extensively in the BFSI industry • Should have worked with the marketing team, BIU team and Analytics Team • Management skills: You will manage campaign reporting and performance deliveries for product portfolios. Therefore, you will need to guide your team and establish parameters • Presentation skills: You will need to create detailed PPTs on the performance of the campaigns and give recommendations to improve performance across Email, SMS, push and other digital channels • Numerical skills: You need to be good with words and numbers. You will need to acquire data and analyse the success of campaigns • Industry knowledge: Good understanding of the business model and have worked on the different data structure of the BFSI industry • Communication skills: Good communication skill is a pre-requisite • Perform campaign data analysis as per business requirement using SQL, R , Python (or any other database) • Join data from multiple sources and make it consistent for data analysis purpose

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. MRGR is a global team of modeling experts within the firm s Risk Management and Compliance organization. The team is responsible for conducting independent model validation and model governance activities to help identify, measure, and mitigate Model Risk in the firm. The objective is to ensure that models are fit for purpose, used appropriately within the business context for which have been approved, and that model users are aware of the model limitations and how they could impact business decisions. Being part of the MRGR team will put you at the center of the firm s model validation and governance activities with exposure to a wide variety of model types and cutting edge modeling techniques, while frequently interacting with the best and brightest in the firm. You will expand your knowledge of the different forecasting models used in the firm, their unique limitations, and use that knowledge to help shape business strategy and protect the firm. The successful candidate will head the MRGR Data Science Group in Bangalore, managing a team of junior reviewers. This group will perform the following model risk management activities for Data Science models in the firm Set standards for robust model development practices and enhance them as needed to meet evolving industry standards Evaluate adherence to development standards including soundness of model design, reasonableness of assumptions, reliability of inputs, completeness of testing, correctness of implementation, and suitability of performance metrics Identify weaknesses, limitations, and emerging risks through independent testing, building of benchmark models, and ongoing monitoring activities Communicate risk assessments and findings to stakeholders, and document in high quality technical reports Assist the firm in maintaining (i) appropriateness of ongoing model usage, and (ii) the level of aggregate model risk within risk appetite Minimum Skills, Experience and Qualifications A Ph.D. or masters degree in a Data Science oriented field such as Data Science, Computer Science or Statistics, is required 7+ years of experience in a quantitative modeling role, such as Data Science, Quantitative Model Development, Model Validation, or Technology focused on Data Science, including hands-on experience with building/testing Machine Learning models Domain expertise in following areas Data Science, Machine Learning and Artificial Intelligence. Knowledge and experience in database interfacing and analysis of large data sets is a plus Strong understanding of Machine Learning / Data Science theory, techniques and tools including Transformers, Large Language Models, NLP, GANs, Deep Learning, OCR, XGBoost, and Reinforcement Learning Proven managerial experience or demonstrated leadership abilities, with a track record of successfully leading and managing quantitative teams Proficiency in Python programming, with experience in the Python machine learning library and ecosystem, including NumPy, SciPy, Scikit-learn, Pandas, TensorFlow, Keras, and PyTorch Understanding of the machine learning lifecycle - feature engineering, training, validation, scaling, deployment, scoring, monitoring, and feedback loop Strong communication skills verbally and particularly in writing, with the ability to interface with other functional areas in the firm on model-related issues and write high quality technical reports Risk and control mindset ability to ask incisive questions, assess materiality of model issues, and escalate issues appropriately Role: Head - Data Science Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Machine Learning Education UG: Any Graduate PG: Any Postgraduate

Role Summary: The Chief of Staff (CoS) will act as a strategic advisor and right hand to the CMD, ensuring seamless execution of company-wide priorities and initiatives. This role demands high-level thinking, cross-functional coordination, problem-solving, and execution capabilities. The ideal candidate will work closely with senior leadership and drive key strategic projects, communication flow, and operational alignment across the organization. Key Responsibilities: Work directly with the CMD to prioritize, plan, and execute strategic initiatives across business functions. Manage CMDs office operations including scheduling, agenda planning, internal/external communication, and follow-ups. Act as a liaison between CMD and other senior executives, clients, stakeholders, and board members. Track organizational KPIs and ensure timely execution of high-priority projects and CMD directives. Prepare reports, presentations, and briefings for CMDs review and external representation. Drive organizational rhythm including leadership reviews, strategy meetings, and offsites. Conduct industry/competitor research and provide insights on growth and innovation opportunities. Manage crisis response and special assignments with agility and confidentiality. Facilitate alignment between cross-functional teams including Engineering, Sales, R&D, and Operations. Qualifications & Experience: Bachelors Degree in Engineering, Management, or a related field. Masters degree (MBA or equivalent) preferred. 8-15 years of overall experience, with at least 3+ years in a similar strategic/Chief of Staff/EA to MD/CXO role. Prior experience in Defense, Aerospace, or Technology domain is highly desirable. Demonstrated ability to handle complex, ambiguous, and high-pressure environments. Key Skills & Attributes: Strong business acumen and strategic thinking. Excellent communication, presentation, and interpersonal skills. High degree of integrity, discretion, and confidentiality. Exceptional organizational and time management skills. Problem-solving mindset with a bias for action. Proficient in tools such as MS Office, PowerPoint, Excel; familiarity with ERP/CRM systems is a plus. Why Join Zen Technologies? Opportunity to work closely with visionary leadership. High-impact role contributing to national defense and innovation. Dynamic and mission-driven work culture. NOTE: Interested candidates can share their resumes to recruitment3@zentechnologies.com

Roles and Responsibilities Analyze market trends, competitor activity, and customer needs to inform strategic planning decisions. Manage distribution network, ensuring effective partner relationships and sales performance. Develop and execute growth strategies for assigned regions to drive business expansion and revenue growth. Collaborate with cross-functional teams to develop innovative solutions for clients insurance needs. Identify opportunities for process improvements and implement changes to increase efficiency. Desired Candidate Profile 15-25 years of experience in insurance industry with a focus on Tied Agency/Business Partner channel management or similar role. Age not exceeding 45 years. Proven track record of driving business growth through strategic partnerships and relationship building. Strong understanding of distribution management principles, including channel development and optimization strategies. Excellent analytical skills with ability to interpret data-driven insights into actionable recommendations. Role: Regional Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate

What are we looking for To work in the strategy function for design and deployment of the organization's strategic roadmap and business initiatives. The role requires you to be an independent thinker who can come with new ideas / thoughts to augment organizations performance and execute it through. One is expected to contribute towards a mix of functional, cross-functional and organization wide initiatives ranging from the short-term to the medium & long term. Since this team works closely with the CEO, one is expected to deliver high quality output in a time crunched environment. What does the job entail Help setup appropriate development of financial & non-financial goals for the organization. Ensure deployment of strategic initiatives and action steps to deliver business objectives across departments. Work on a diverse set of initiatives with department heads & cross- functional teams. Support business teams to deliver on their financial goals such as P/L, Cost of Acquisition, EPI and non-financial goals such as improving of business efficiencies, C-SAT, E-SAT, etc. Environmental scan, tracking competition, key market moves, regulatory changes and provide guidance to leadership for responses to those actions Identify key strategic opportunities for the organization Conduct monthly business reviews and governance cadence with leadership teams Architect the business updates for the Board Meeting and prepare deliverables as needed by the MD&CEO Who is the best fit for the role Candidates having 5 - 8 years of experience in the Insurance sector (in a strategy/ product/ business planning/ transformation role), or Tier I consulting firm (working with BFSI clients on strategy projects). MBA (Tier I institutes only, with strong CGPA/ academic achievements) Candidates with prior experience in Life Insurance sector will be preferred. Essential skills: High business acumen and strong problem-solving ability; comfort with ambiguity and strong bias for action Superior analytical, quantitative, and conceptual thinking skills Exceptional interpersonal & communication skills to explain complex ideas (verbal, written, and long-form) and to drive difficult conversations with empathy Ability to drive outcomes, with a strong sense of ownership Ability to work with diverse stakeholders & internal teams Effective presentation skills Ability to see through processes/gaps and identify key solutions Ability to take on diverse tasks, undertake & share data analysis and insights for management action Proficient in MS Office skills - Excel, Word, PowerPoint Role: Strategy Manager Industry Type: Insurance Department: Strategic & Top Management Employment Type: Full Time, Permanent Role Category: Strategic Management Education PG: MBA/PGDM in Any Specialization

Responsibilities: * Oversee administrative operations * Develop business strategies & plans * Manage corporate strategy execution * Ensure effective email communication * Drive follow-ups with stakeholders Food allowance

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. EY is counting on your unique voice and perspective to help them become even better. Join EY to build an exceptional experience for yourself and contribute to building a better working world for all. As a Product Lead (Manager) at EY, you will be responsible for building world-class products that drive EY's business growth in the marketplace, specifically targeting B2B accounts globally, including Fortune 500 firms. Your role will involve deep understanding of market, clients, business, and digital needs to manifest a product that aligns with industry trends and priorities. Your key responsibilities will include: - Demonstrating a deep understanding of market and industry emerging trends - Proactively identifying future needs and aligning them into product development - Providing business and thought leadership across various areas - Incorporating CxOs mindset and priorities into product design - Ensuring end-to-end enablement and focusing on value and ROI - Developing digital strategy and roadmap including data management, analytics, AI, ML, and automation - Embedding EY Framework and methodology into product development To excel in this role, you must possess the following skills and attributes: - Ability to ideate, strategize, and think strategically - Understanding client perspectives and modulating product design accordingly - Aligning with end client objectives such as value, differentiation, and ease of use - Working creatively and systematically in a time-limited environment - Demonstrating loyalty, reliability, and high ethical standards - Being flexible, curious, creative, and open to new ideas - Exhibiting excellent leadership, interpersonal skills, and cultural dimensions - Collaborating effectively in a team and across cultures and countries - Managing multiple priorities simultaneously and meeting tight deadlines To qualify for this role, you should have: - 10-15 years of experience in business, strategy, and digital areas - Proven record of revenue/profitability enablement from product development - Expertise in sector trends, business processes, and nuances - Abilities in ideating, designing, and developing world-class products - Experience in full implementation lifecycle from scoping to deployment - Strong communication skills and technical problem-solving abilities Additionally, the ideal candidate will possess: - Strategic thinking and result-oriented mindset - Ability to build rapport within the firm and with clients - Willingness to travel and work on client sites At EY, they look for a team of individuals with commercial acumen, technical expertise, and a willingness to learn in a fast-moving environment. You will have opportunities to work with EY SaT practices globally and collaborate with businesses across various industries. EY offers continuous learning opportunities, tools, flexibility, transformative leadership insights, and a diverse and inclusive culture that empowers you to make a meaningful impact. EY's ultimate goal is to build a better working world by creating long-term value, building trust, and providing innovative solutions to complex global issues.,

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment Leads the leadership teams in the development and implementation of property-wide strategies Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations In addition, the General Manager builds relationships with key customers through personal involvement in the sales process The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Position serves as the principal interface with property ownership and establishes relationship as a business partnership Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units In addition, the position is responsible for sales and revenue generation for all units within the cluster CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area CORE WORK ACTIVITIES Leading Operations and Department Teams Sets goals and expectations for direct reports using the performance review process Identifies leadership management on the property Inspires and motivates team to achieve operational excellence Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results Managing and Sustain Sales and Marketing Strategy Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies Ensures focus is on proactive selling as well as reactive selling Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property s market position Managing Responsibilities with Property Stakeholders Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager s position as the point person for the owner Manages an effective balance between the owners interests and the company s interests Understands the owners perspective and ROI expectations Managing Profitability Identifies key drivers of business success and keeping the team focused on the critical few to achieve results Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market Champions change in order to insure property is profitable Maintaining Revenue Management Goals Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year Oversees the alignment of revenue strategies amongst the area properties Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy Managing Property Operations Holds staff accountable for successful performance Utilizes an open door policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters employee commitment to providing excellent service Managing and Conducting Human Resources Activities Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Role: Hotel / General Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share Holds property leadership team accountable for strategy execution, and guides their individual professional development The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area Preferred: General Manager experience in limited or full-service property Ability and willingness to work flexible hours including weekends, holidays and late nights Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ) Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share Holds property leadership team accountable for strategy execution, and guides their individual professional development The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area Preferred: General Manager experience in limited or full-service property Ability and willingness to work flexible hours including weekends, holidays and late nights Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ) Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share Holds property leadership team accountable for strategy execution, and guides their individual professional development The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area Preferred: General Manager experience in limited or full-service property Ability and willingness to work flexible hours including weekends, holidays and late nights Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ) Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share Holds property leadership team accountable for strategy execution, and guides their individual professional development The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area Preferred: General Manager experience in limited or full-service property Ability and willingness to work flexible hours including weekends, holidays and late nights Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ) Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Preferred: General Manager experience in limited or full-service property. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property. Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance. Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force. Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance. Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ). Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard. Role: Regional Sales Manager (B2C) Industry Type: Hotels & Restaurants Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment Leads the leadership teams in the development and implementation of property-wide strategies Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations In addition, the General Manager builds relationships with key customers through personal involvement in the sales process The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Position serves as the principal interface with property ownership and establishes relationship as a business partnership Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units In addition, the position is responsible for sales and revenue generation for all units within the cluster CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area CORE WORK ACTIVITIES Leading Operations and Department Teams Sets goals and expectations for direct reports using the performance review process Identifies leadership management on the property Inspires and motivates team to achieve operational excellence Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results Managing and Sustain Sales and Marketing Strategy Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies Ensures focus is on proactive selling as well as reactive selling Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property s market position Managing Responsibilities with Property Stakeholders Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager s position as the point person for the owner Manages an effective balance between the owners interests and the company s interests Understands the owners perspective and ROI expectations Managing Profitability Identifies key drivers of business success and keeping the team focused on the critical few to achieve results Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market Champions change in order to insure property is profitable Maintaining Revenue Management Goals Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year Oversees the alignment of revenue strategies amongst the area properties Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy Managing Property Operations Holds staff accountable for successful performance Utilizes an open door policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters employee commitment to providing excellent service Managing and Conducting Human Resources Activities Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Role: Hotel / General Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate

Key Responsibilities: Sales Leadership: Lead the sales department, focusing on both room and catering revenue. Oversee sales associates to achieve booking goals and revenue objectives. Ensure all sales strategies align with brand initiatives, focusing on long-term customer relationships. Sales Strategy Development: Develop strategic account plans for demand generators in the market. Work closely with Regional Marketing Communications to support national and regional promotions. Conduct competitor analysis to adjust sales strategies for growth in market share and RevPAR (Revenue per Available Room). Team Development and Leadership: Train and mentor group sales associates. Develop and communicate clear sales goals for the team, ensuring they align with property objectives. Maintain high team performance and lead by example, focusing on growth, talent acquisition, and retention. Customer Relationship Management: Build strong, value-based customer relationships by understanding their needs and tailoring services to exceed their expectations. Act as the customer advocate within the property, ensuring their experience from start to finish is seamless. Budget and Financial Management: Manage marketing and sales budgets to drive property-specific campaigns, promotions, and collateral. Analyze performance data and adjust sales deployment and strategies accordingly to meet or exceed goals. Collaboration and Cross-functional Leadership: Work closely with the General Manager and other hotel departments like Revenue Management, Event Management, and Human Resources. Develop internal stakeholder relationships to drive property sales and revenue goals. Brand Alignment and Standards: Execute and support the brand's service strategy and standards across all sales processes. Ensure compliance with Marriott's Customer Service and Brand Standards. Candidate Profile: Education: A 2-year degree in Business Administration, Marketing, Hotel Management, or a related field is required. A 4-year bachelor's degree or higher is preferred. Experience: At least 2 years of experience in sales and marketing, or related professional areas within the hotel industry. Demonstrated skills in supervising and leading a team. Core Competencies: Strong leadership and communication skills. Ability to work across multiple sales channels and collaborate with other departments. Expertise in market positioning, revenue management, and strategic account management. Financial acumen with the ability to develop and manage budgets effectively. Strong customer relationship management and problem-solving abilities. This role requires a dynamic leader capable of driving both top-line and bottom-line results, fostering customer loyalty, and effectively managing a sales team. The successful candidate will be instrumental in ensuring that the hotel meets or exceeds its sales targets while maintaining high standards of service and brand alignment.

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

The Area Director of Sales & Distribution for South & East India, Sri Lanka, and Bangladesh is the sales leader for several properties within the region. The position provides leadership, direction, and management to the on-property and multi-property sales teams (if applicable) to build long-term, value-based customer relationships. The incumbent is also responsible for executing Marriott's global distribution strategy in the local markets and aligning hotel-level sales and marketing activities, goals, and incentives to: a) Grow profitable RNs through Direct Channels. b) Improve profitability of intermediated channels and cost of sales. This position will evaluate the participation in, and the maximization of, all hotel benefits from all sales and distribution channels in alignment with the enterprise-wide strategy and local business imperatives. The Area Director of Sales & Distribution will proactively assist in positioning the market and the individual properties to ensure proper analysis, strategy, and execution is being applied. The position drives customer satisfaction and service focusing on operational execution, creative customer solutions, and loyalty programming to create discernible competitive advantages. BUSINESS CONTEXT 50%-60% of time is spent traveling. CANDIDATE PROFILE Education and Experience High school diploma or equivalent University degree preferred 8 - 10 years progressive work experience in the hotel industry with a focus on Sales & Marketing Skills and Competencies Excellent sales, digital, and distribution skills, processes, and strategies Demonstrated ability to develop and implement successful sales, digital, and distribution strategies Understanding of brand strategies and cultures Proven leadership ability Experience in understanding contracts Excellent verbal, writing, listening, and presentation skills Demonstrated customer development and relationship management skills Experience with International SOPs Ability to influence results in a matrix environment Knowledge and management of operations and capital budgets Understanding of revenue management functions and account profitability Knowledge of Revenue Management strategic initiatives to maximize revenue Strong sales expertise encompassing strategic pricing, yield, and account management skills CORE WORK ACTIVITIES Provides sales leadership for all levels of hotel, group, and catering sales staff and operations departments as necessary. Analyzes hotel market share reports and month-end reports to make recommendations to maximize results and position each individual property. Manages significant marketing budgets, transient and group room budgets, catering budgets, and administrative budgets. Assists in the development of the hotel's yearly business plans. Manages reactive (outside of EBC parameters) and proactive account and segment sales, local and social catering sales, Business Travel sales, Extended Stay sales, and Reservation Sales and Destination Sales, if applicable. Works with Revenue Management to assist in the development of the hotel sales distribution strategy and ensures strategies are communicated and updated based on business outlook. Selects, develops (including career planning), and manages on-property and multi-property group and catering sales associates. Trains, coaches, and mentors associates to ensure ongoing sales skills development and performance improvement. Maintains accurate knowledge of competition strategies, pricing, strengths, and weaknesses in all market segments in the area. Responsible for the annual pricing process (RFP and RFI) and group contracts for all hotels. Serves as authority on sales processes and contracts. Provides final approval on business evaluation recommendations. Develops and manages key stakeholder relationships, both owner and internal. Represents properties at tradeshows, local hotel associations, and community organizations to help build and maintain relationships with key strategic partners. Recruits, interviews, and develops diverse, high-caliber talent. Assists in developing and executing the Sales Distribution strategy to meet assigned Property/Regional sales goals. Ensures the separation of Sales and service is clear between Sales and Event Management. Evaluates participation and performance in Market Sales, Property, and EBC, and supports the execution of strategies to exceed budgeted targets. Acts as sales consultant for participating properties, including General Manager and property leaders. Reviews sales staffing levels to verify appropriate staffing and deployment. Ensures strategies are communicated, implemented, and updated as market conditions fluctuate. Develops sales goals and strategies and ensures alignment with the brand business strategy. Develops and supervises all sales activities, including account management, account acquisition, and overall strategy execution. Assists Hotels to fully utilize distribution Channels and loyalty programs. Leads the Sales efforts for Hotel Openings and conversions. Analyzes monthly sales performance data and ensures recognition for achievers and action plans for addressing shortfalls. Manages the communication of all sales-related initiatives to the Field. MANAGEMENT COMPETENCIES Leadership Communication : Conveys information and ideas in a convincing and engaging manner. Leading Through Vision and Values : Keeps the organization's vision and values at the forefront. Managing Change : Initiates and manages change, energizing others and removing barriers. Problem Solving and Decision Making : Identifies issues, evaluates alternatives, and selects appropriate solutions. Professional Demeanor : Exhibits confidence and respect, representing the company's values. Strategy Development : Develops business plans by evaluating opportunities and ensuring execution through effective planning. Managing Execution Building a Successful Team : Uses an effective interpersonal style to build and sustain a cohesive team. Strategy Execution : Ensures successful execution of business plans. Driving for Results : Sets high standards, monitors goals, and takes proactive action to achieve them. Building Relationships Customer Relationships : Develops and sustains relationships based on understanding customer needs. Global Mindset : Supports diverse employees and partners, utilizing differences to drive innovation. Strategic Partnerships : Develops collaborative relationships with employees, business partners, and external stakeholders. Generating Talent and Organizational Capability Organizational Capability : Adapts structures and work processes to best fit organizational goals. Talent Management : Provides guidance and feedback to help individuals strengthen their skills. Learning and Applying Professional Expertise Technical Acumen : Utilizes professional skills to manage everyday business operations. Sales Application Development : Translates business needs into sales application designs. Devising Sales Strategies and Solutions : Develops innovative approaches to sales challenges. Basic Competencies Basic Computer Skills : Uses basic hardware and software effectively. Mathematical Reasoning : Adds, subtracts, multiplies, or divides quickly and correctly. Oral Comprehension : Understands information presented through spoken words. Reading Comprehension : Understands written documents related to work. Writing : Communicates effectively in writing. Business Results Sales and Marketing Management : Focuses on building top-line revenue through strategic sales. Revenue Management : Works with Revenue Management to ensure proper pricing and strategy implementation. Guest Satisfaction : Addresses guest satisfaction issues to improve results and loyalty. Human Resources : Develops and retains a diverse workforce. Financial Management : Manages the sales and marketing operating budget to achieve or exceed revenue goals. Owner Relations : Develops strong relationships with property ownership. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Role: Regional Sales Manager (B2C) Industry Type: Hotels & Restaurants Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education: UG: Any Graduate PG: Any Postgraduate