Salesforce Administrator

Five9

4 - 9 years

12 - 14 Lacs

chennai

Posted:6 hours ago| Platform:

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Skills Required

computer science administration automation data modeling analytical workflow data quality business strategy forecasting salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Act as the
Salesforce administrator
, overseeing org configuration, security model, and platform optimization.
Design, build, and maintain automation using
Salesforce Flows
for complex business processes across Sales and Marketing.
Develop and maintain
custom objects, fields, page layouts, record types, and Lightning apps
to support evolving business needs.
Partner with Sales Ops and Marketing Ops to build impactful
reports and dashboards
that improve pipeline visibility and forecasting accuracy.
Manage
data quality initiatives
: deduplication, cleansing, validation, and stewardship using Data Loader or other
data hygiene tools
to ensure trusted reporting.
Support and enhance
integrations
with GTM tools (e.g., People.ai, Seismic, Outreach, etc.), ensuring reliable syncs and scalability.
Work with IT and vendors to manage upgrades and troubleshoot issues.
Stay current with Salesforce releases, emerging features, and architectural best practices to ensure the platform supports global growth.

Key Requirements:

Bachelor s Degree
in Computer Science, Information Science, or related technical field (or equivalent experience).
4+ years of Salesforce administration experience
in mid-to-large scale orgs (multi-team/global environment preferred).
Salesforce
Administrator certification required
; Advanced Admin, Platform App Builder, or Sales Cloud Consultant certifications strongly preferred.
Deep hands-on experience with
Salesforce Flows
and Lightning App Builder; proven track record of replacing legacy Workflow/Process Builder automations.
Strong understanding of data modeling, sharing architecture, role hierarchies, and Salesforce security best practices.
Strong analytical, problem-solving, and troubleshooting skills with a focus on usability and operational efficiency.
Excellent communication skills, able to partner with both technical and business stakeholders.

Why You ll Love This Role:

You ll be the
Salesforce expert
driving one of our most critical platforms, directly influencing how GTM teams operate and succeed.
You ll collaborate with smart, supportive teammates across Sales, Marketing, and IT.
You ll shape how Salesforce is leveraged with cutting-edge GTM technologies to fuel growth, efficiency, and customer success.

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