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3 - 8 years

15 - 30 Lacs

Pune, Greater Noida, Hyderabad

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Job Summary and Responsibilities Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process Qualifications: Bachelors degree in Engineering, Computer Science, or related branch 5+ years overall work experience with 4+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, Case ,Agent Workspace ServiceNow Developer Certifications preferably CSA, CAD ITIL v4 certification Strong verbal and written communication skills , proven technical leadership.

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5 - 9 years

6 - 10 Lacs

Ahmedabad, Hyderabad

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8+ years of hands on SAP SD core configuration and project delivery experience with at least 2-3 project full implementation experience. Understand the business requirements to successfully design and implement the SAP SD solution/functionality like doc types, number ranges, pricing procedure, pricing conditions, return orders, rebill, Business Rules Framework plus (BRFplus) and RAR integration. Configure and customize SAP SD modules based on customer specifications, ensuring alignment with industry best practices for RAR integration. Collaborate with cross-functional teams to integrate SAP SD with external systems to build the interfaces with EWM, Invoicing System, TM and ensure the seamless data flow. Work closely with technical teams to troubleshoot and resolve SAP SD issues related to interfaces & enhancement. Work closely with technical teams to apply respective BAdI, functional module, user exists, routines. Participate in the full project lifecycle, from fit-gap analysis to configuration, documentation, training, deployment, and hyper-care support. Provide expert guidance on SAP SD functionality, offering recommendations for process improvements and optimization Experience in SAP EWM / TM is an added advantage Requires a bachelor s or foreign equivalent degree in computer science, information technology or a technology related field Provide expert guidance on SAP SD functionality, offering recommendations for process improvements and optimization

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5 - 8 years

7 - 11 Lacs

Pune

Work from Office

Key Responsibilities: Develop, configure, and enhance ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, CMDB, Knowledge, and more. Customize ServiceNow forms, fields, workflows, business rules, client scripts, UI policies, and UI actions. Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX and integrations with 3rd party tools using (web services, SOAP, email, MID) Collaborate with stakeholders to gather requirements, analyze business processes, and deliver technical solutions that meet business needs. Create and maintain technical documentation, including design specifications, test plans, and user guides. Perform system upgrades, patches, and security updates to ensure the platform is up-to-date and secure. Troubleshoot and resolve issues related to the ServiceNow platform, including performance, integration, and data-related problems. Provide training and support to end-users and administrators. Stay current with ServiceNow features, best practices, and industry trends to continuously improve the platform and deliver innovative solutions. Required Qualifications: Proven experience (2+ years) as a ServiceNow Developer or similar role. In-depth knowledge of ServiceNow platform capabilities, including Service Catalog, Incident/Problem/Change Management, and CMDB. Strong experience with ServiceNow development tools, such as Business Rules, UI Actions, Script Includes, Scheduled Jobs, and Client Scripts. Experience with ServiceNow integrations (REST/SOAP) and web services. Strong knowledge of JavaScript, HTML, CSS, and other web technologies. Understanding of ITIL processes and best practices. Excellent problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Preferred Skills: ServiceNow Developer Certification or any related ServiceNow certifications. Experience with ServiceNow Orchestration, Virtual Agent, or Service Portal. Experience with automated testing and CI/CD pipelines. Familiarity with other ITSM tools and platforms. Experience with Agile methodologies and DevOps practices.

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