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Business Operations Analyst

Business Operations Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Orbcomm Technologies

3 - 5 years

6 - 10 Lacs

hyderabad

Posted:3 days ago| Platform:

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Skills Required

data analysis ticketing operational excellence analytical reconciliation billing macros crm auditing business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Own and validate billing and account data for enterprise-level clients, ensuring high accuracy.
Process billing information accurately, including data review, reconciliation, and formatting for invoicing.
Process complex B2B billing using advanced Excel tools, including VBA and Macros.
Experience working with large datasets 100k records
Experience with data lake visualization tools like Power BI and Tableau (maybe adding to the big data section already on the JD)
Experience working with CRM and Ticketing systems, Salesforce, Hubspot
Interpret service contracts and ensure alignment with internal billing structures and rate models.
Collaborate with Sales, CSMs, Finance, and Technical teams to align on contract terms, invoicing readiness, and data integrity.
Build dashboards and reports to communicate KPIs, billing health, and financial metrics to stakeholders.
Serve as a key contributor in standardizing and automating billing processes.
Proactively identify inefficiencies and lead initiatives for process improvements.
Maintain clear documentation (SOPs) for recurring workflows and reporting protocols.
Communicate with internal Account Managers and Conception Coordinators to align expectations and resolve discrepancies.
Support audit and compliance functions with reliable billing data and contract documentation.

Who You Are:

You re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. If you have:

Bachelor s degree in Finance, Business Administration, or related field (or equivalent experience).
3 5 years of experience in business operations, enterprise billing, or financial analytics preferably in B2B tech environments.
Strong Excel (including VBA/Macros) and data analysis capabilities.
Experience with data warehouses/ lakes, ERP software, or other financial applications.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Critical thinking, detail orientation, and the ability to own deliverables end-to-end.
High level of accuracy and attention to detail.

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Business Operations Analyst