Aera Technology is a pioneer in the growing category of Decision Intelligence - the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud , we are helping the best-known brands in the world make smarter, faster decisions. Privately-held and VC-funded, we have a global team of over 400 Aeranauts - and we re growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable. We re looking for a Customer-Facing Data Scientist who thrives on digging into data, solving real-world problems, and responding quickly when issues arise. You ll work closely with customers to troubleshoot issues, investigate unexpected behavior in deployed models, and continuously improve how our ML/AI systems perform in real-world settings. If you enjoy dissecting datasets to identify issues, communicating your insights clearly to technical and non-technical audiences, and driving customer problem resolution from start to finish, this could be the right place for you. The candidate is required to be based out of Pune. Responsibility Data-Driven Problem Solving : Investigate complex and often disorganized datasets to diagnose the underlying causes of issues such as model degradation, unexpected patterns, and data quality problems. Extensive Exploratory Data Analysis (EDA) : Dedicate a significant portion of your time to in-depth data analysis, including identifying patterns, validating assumptions, and providing data-backed answers to crucial business inquiries (model development is a secondary focus). Data Science Support : Serve as the primary technical contact for issues in Data Science, ensuring rapid responses, clear communication, and end-to-end ownership of problem resolution. Design and implement monitoring, alerting, and validation checks that help catch issues before customers do. Continuously work to make solutions more robust and easier to support. Model Support and Optimization : Fine-tune hyperparameters, retrain models, or implement minor algorithmic adjustments based on analytical insights. Effective and Empathetic Communication : Articulate technical findings clearly and understandably to both customers and internal stakeholders, fostering trust through transparency and responsiveness. Cross-Functional Teamwork : Collaborate with support, product, engineering and partner teams to implement comprehensive solutions, enhance processes, and ensure a positive customer experience. About You Bachelor s or Master s degree in Engineering, Computer Science, Mathematics, Statistics, Data Science, or a related quantitative field preferred. Equivalent practical experience and demonstrated skills will also be considered 2+ years of experience in data science or data analysis Hands-on experience developing, deploying, and maintaining machine learning models in production environments Proficiency in Python, SQL, and relevant ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) Strong analytical and problem-solving skills, with the ability to conduct rigorous data analysis and communicate findings clearly Demonstrated ability to work collaboratively in cross-functional teams and directly with customers to solve business problems Experience with data visualization tools Excellent communication skills, both written and verbal. Good to have Domain experience in supply chain, logistics, or operations If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world’s best-known brands. We are looking for a skilled Python Developer to join our team and contribute to developing a key component within the Aera Platform. This role's primary focus is building and maintaining functionality that enables smooth, secure, and automated deployments of objects between environments. Responsibilities Design, build and maintain efficient, reusable, and reliable code and automation Maintain the CI/CD and improve the release pipelineIdentify bottlenecks and bugs in applications, and devise solutions to ensure the best possible performance, quality, and responsiveness of the applications Research and learn new technologies to design code reviews and application enhancements/upgrades Collaborate cross-functionally as a key contributor in all phases of the development life cycle Create and execute unit test cases and contribute to test automation Participate in design and code reviews About You 5 to 7 years of solid experience as a backend Python developer Experience with Python frameworks (e.g. FastAPI, Django, Flask, Bottle) Should have good experience in Python 3 Strong knowledge of Data Structures & Algorithms, OOP, Threads, Parallel-Processing Experience building secure, complex, and scalable APIs, from design through deployment Should be able to write clean, modular code. Solid understanding of writing and delivering testable quality code Should have knowledge of SDLC best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Experience with GIT, Jira & Agile Methodology Familiarity with Amazon Web Services (AWS) or Azure or GCP and REST API Experience with Docker, Kubernetes, Helm is a big plus Experience with SQL

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud , integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making - delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world s best-known brands. We are looking for a skilled Python Developer to join our team and contribute to developing a key component within the Aera Platform. This roles primary focus is building and maintaining functionality that enables smooth, secure, and automated deployments of objects between environments. Responsibilities Design, build and maintain efficient, reusable, and reliable code and automation Maintain the CI/CD and improve the release pipelineIdentify bottlenecks and bugs in applications, and devise solutions to ensure the best possible performance, quality, and responsiveness of the applications Research and learn new technologies to design code reviews and application enhancements/upgrades Collaborate cross-functionally as a key contributor in all phases of the development life cycle Create and execute unit test cases and contribute to test automation Participate in design and code reviews About You 5 to 7 years of solid experience as a backend Python developer Experience with Python frameworks (e.g. FastAPI, Django, Flask, Bottle) Should have good experience in Python 3 Strong knowledge of Data Structures & Algorithms, OOP, Threads, Parallel-Processing Experience building secure, complex, and scalable APIs, from design through deployment Should be able to write clean, modular code. Solid understanding of writing and delivering testable quality code Should have knowledge of SDLC best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Experience with GIT, Jira & Agile Methodology Familiarity with Amazon Web Services (AWS) or Azure or GCP and REST API Experience with Docker, Kubernetes, Helm is a big plus Experience with SQL If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Role & responsibilities As a Product Manager, you will own the strategy, development, and execution of key platform components required for building a Decision Data Model which enables enterprises to build powerful AI-driven workflows. Lead product strategy & execution: Define and drive priorities, roadmap, and development efforts to maximize business value. Understand market needs: Research target users, use cases, and feedback to refine features and address customer pain points. Analyze competitive landscape: Stay ahead of industry trends and competitors to inform product differentiation. Define product requirements: Work closely with designers and engineers to develop user-centric, scalable solutions. Collaborate cross-functionally: Partner with Customer Success, Engineering, and Executive teams to align on vision and priorities. Drive user adoption: Act as the go-to expert, ensuring internal teams are equipped with the knowledge and resources to enable customers. About You You are passionate - you are your products biggest advocate, and its biggest critic. You will ceaselessly pursue excellence and do whatever it takes to deliver a product that users love and that delivers value You are pragmatic - you know when to focus on nuanced details, and when to bring a more strategic perspective to the table You love to learn - you continually gather new information, ideas, and feedback, and you seek to understand the root of an issue, in order to identify an optimal solution You are a master at communication and collaboration - not only can you communicate a compelling vision or a complex concept, but you also know how to motivate a team to collaborate around a problem and work toward a common goal Experience 5+ total years of experience in Product Management, Engineering, or Implementation roles Experience in data infrastructure, AI/ML platforms, or enterprise data products Knowledge of data modeling, SQL, and ETL/ELT processes Knowledge of data quality, metadata management, data lineage, and observability is a plus Bachelors degree in Engineering/Computer Science or a related technical discipline

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud , integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making - delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world s best-known brands. Sustaining Engineer is a hands-on role for a talented engineer to identify the root cause and solve critical production issues. This is a cross-functional role where you will become the subject matter expert (SME) for some modules/services. You will be able to debug Enterprise Java applications, work with customer engagement and development teams to identify the root cause and enable a resolution. Ideally this is a role for a seasoned individual with experience in both front end and back end development. Responsibilities Prioritize tasks and accurately document the nature of the reported problem. Triage and remediate high-priority issues and bugs Deep dive into an issue, analyze it, and identify solutions to resolve it.. Propose any code fixes to the development team for further resolution Be proactive and manage multiple high-priority threads Develop a broad understanding of Area s technical architecture About you Strong analytical and problem-solving skills Bachelors/Masters in Computer Science or a related area 1+ years of experience in Java and experience with SQL Ability to analyze root cause for issues by looking at log files Passionate about developing strong expertise in their area and becoming a SME Interested to learn new technologies It s beneficial to have knowledge of Redis, Kafka, and service mesh technologies If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud , integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world s best-known brands. As a Technical Writer at Aera, you will play an important role in ensuring our customers are equipped to harness the full potential of our complex product. You will collaborate closely with Product Managers and developers to design documentation that empowers users to become self-sufficient in utilising our platform. You will also work with the Customer Engagement team to understand customer pain areas and develop help artifacts to fill any gaps. This role extends beyond traditional technical writing; you will get to act as the bridge between our technology and our customers, making sure that the product s value is articulated in a clear, concise, and compelling manner. Responsibilities Documentation Development: Create and maintain comprehensive product documentation, including user guides, release notes, API Guides, infographics, and training videos. Content Clarity: Translate complex technical concepts into clear, concise, and easily understandable documentation so that users can effectively use the Aera platform. UX Writing: Review and suggest improvements to user interface (UI) strings, ensuring a seamless and user-friendly platform experience for our users. Documentation Strategy: Contribute to the development of documentation strategies and best practices to enhance the overall user experience. Documentation Updates: Keep documentation up-to-date with product changes and improvements, ensuring that users always have access to the latest information. Cross-functional Collaboration: Work closely with SMEs from different teams to gather technical information and insights required for accurate and user-friendly documentation. Quality Assurance: Review and edit documentation for accuracy, consistency, and adherence to documentation standards in Aera. Nice to Have As an experienced Technical Writer with 3-7 years of dedicated technical writing experience, you should possess the following qualifications and attributes: Hold a degree in Technical Communication, English, or Computer Science with an interest in data science, data analytics, AI/ML, conversational AI chatbots and related technologies. Strong command of the English language with excellent grammar skills. Familiarity with generative AI tools for content ideation, research, and quality enhancement. Exceptional writing and editing skills, with an emphasis on clarity, conciseness, and the ability to present information logically. Understanding of technical concepts (Software Products, Development, Testing, Regression Testing, Sprint/Iteration). A strong background in technology with the ability to quickly grasp complex technical concepts and translate them into user-friendly documentation. Proficiency in documentation tools and software such as Atlassian Confluence, Gitbook, Document360, Markdown, Madcap Flare, Adobe Robohelp, Adobe FrameMaker, Oxygen, Arbortext, SnagIT, Active Presenter, or other specialized documentation platforms. Meticulous attention to detail to ensure accuracy and consistency in all documentation. A team player who can effectively collaborate with cross-functional teams, including developers, product managers, and customer engagement teams. Ability to work in a fast-paced environment, quickly learn new tools, adapt to changing requirements, and meet deadlines. A commitment to understanding the needs of our users and ensuring that documentation meets those needs effectively. A desire to stay updated with industry trends and best practices in technical writing and UX writing. Self-motivated, organized, and able to prioritize tasks effectively. If you share our passion for building a sustainable, intelligent, and efficient world, you re in the right place. Established in 2017 and headquartered in Mountain View, California, were a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let s build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you re working from the office, you ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.