Business Manager

Company Description

Tulio has been crafting artisanal bespoke and made-to-measure home textiles for private residences and hotels worldwide since 1990. Our commitment lies in delivering quality and customized textiles that enhance the beauty and comfort of spaces. Known for our exceptional craftsmanship, Tulio combines tradition with innovation to meet the unique needs of our diverse clientele.

Role Description

This is a full-time on-site role for a Sales Manager based in Pune.

Key Responsibilities:

•   Focused Sales Approach: Achieve business growth and revenue targets.

•   Architect & Interior Designer Onboarding: Identify, connect, and build partnerships with architects and interior designers to expand the client base. Significant architects to be onboarded monthly basis.

•   Client & Account Management: Act as the primary point of contact for clients, ensuring their needs are met and delivering excellent service throughout the project lifecycle i.e. from lead generation to execution.

•  Market Analysis & Business Development: Conduct market research to identify new business opportunities, track competitor activities, and contribute to strategic growth initiatives.

•  Customer Support & Issue Resolution: Provide timely responses to client inquiries, resolve concerns efficiently, and ensure high client satisfaction.

• Relationship Building: Build and nurture strong professional relationships with clients, fostering trust in Tulio’s expertise, products, and services.

•  Cross-Team Coordination: Work closely with the Design and Production teams to ensure smooth execution of projects, including timely dispatch and installation

Qualifications

• Graduate from a premier institute in

  Textile Design / Interior Design / Architecture (B.Arch)

  .

• 8+ years of experience

  in textile design, home décor, or interior design.
• Strong client management skills, preferably with exposure to

  HNI clients

  .
• Ability to manage multiple sites
• Problem-solving mindset with a strong focus on customer satisfaction.