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Business Manager | Tele Annual and Servicing

Business Manager | Tele Annual and Servicing

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

IndiaMART

3 - 5 years

3 - 6 Lacs

noida

Posted:1 day ago| Platform:

Apply

Skills Required

team management inside sales b2b telesales retention upselling client handling business management training needs team handling client servicing business development hrsd sales client retention marketing marketing initiatives recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role involves servicing of existing key customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.

Educational Qualifications:

B.Tech/B.E ,and MBA/PGDM

Job Responsibilities:

The position holder will be managing a team of 3-4 TL's including 20-30 individuals
Build and manage productive, professional relationships with clients
Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
Daily 08-10 meaningful telephone/video calls with clients

Skills Required:

Team Management , Client Services , Inside Sales , Tele Sales , B2B Inside Sales

Candidate Attributes:

Client handling and application of Tele-sales techniques
Quick thinking and problem-solving
Verbal communication with active listening
Vision and foresight to create new opportunities for customer
Team Management & Interpersonal skill
Data Interpretation & Reports Management
MBA from Tier 1 and Tier 2 College
2-5 yrs of experience in Inside Sales / Service/ Retention
Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience )

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Business Manager | Tele Annual and Servicing