business head

Department: Sales & P&L
Location: Delhi NCR (with regional travel across North India)
Reports To: National Business Head
Company: Entero Healthcare Solutions Pvt. Ltd.
Employment Type: Full-time

Job Objective:

To lead and manage the entire North India business operations and P&L for Entero Healthcare, driving top-line growth, operational excellence, regional profitability, and strategic customer and partner relationships across all verticals including trade, institutions, and distribution.

Key Responsibilities:1. P&L and Business Leadership

• Own and drive P&L responsibility for all North India business units (Delhi NCR, Haryana, Punjab, UP, Uttarakhand, Rajasthan, etc.).
• Deliver on key KPIs including revenue, gross margin, EBITDA, DOH, OTIF, out-of-stock %, and credit cycle compliance.
• Align regional execution with corporate goals and quarterly targets.

2. Sales and Revenue Management

• Lead a team of State/City Heads, Cluster Managers, Telesales Leaders, and Field Sales Executives to achieve monthly sales plans.
• Expand product range (Rx, OTC, surgical, diagnostics) across outlets and improve wallet share from each retailer/hospital partner.
• Drive market penetration, customer reactivation, and expansion into Tier 2/3 cities.

3. Operations and Supply Chain Coordination

• Collaborate with supply chain and warehouse teams to optimize stock availability, auto-refill models, and SKU expansion at shop level.
• Implement process excellence for GRN, stock inward, billing, dispatch, returns, and stock audits.
• Monitor and reduce line cut %, batch modification, and delivery delays.

4. Manpower and Performance Management

• Lead performance improvement plans (PIP) for underperforming staff; oversee hiring, training, and retention plans.
• Optimize manpower cost through OT rationalization, incentive planning, and productivity benchmarks across functions.
• Build a performance-driven culture with strong MIS and KPI dashboards.

5. Commercial and Financial Control

• Oversee pricing strategies, credit policies, collection targets, and fund flow with finance and collection teams.
• Align with HO on payment cycles, trade schemes, GP management, and outstanding controls.
• Own the financial hygiene of the region – including receivables, discounts, and compliance.

6. Stakeholder and Client Management

• Manage and grow key institutional and retail accounts, build long-term partnerships with top vendors and healthcare clients.
• Interface with HO, supply chain, product, and tech teams for strategic initiatives and system rollouts.
• Represent North Region in leadership reviews and planning meetings.

Desired Candidate Profile:

• Education: MBA (Sales/Marketing/Operations) from Tier-1/Tier-2 B-School preferred
• Experience: 10–15 years in pharmaceutical distribution, healthcare, or FMCG, with at least 3–5 years in regional leadership/P&L ownership
• Industry Exposure: Pharma distribution, retail/wholesale channel, institutional hospital sales, healthcare logistics
• Skills & Competencies:
• Strategic business acumen & execution ability
• Strong data-driven approach and commercial analytics
• Team leadership across multi-location operations
• Excellent communication, negotiation, and stakeholder management

Key Performance Indicators (KPIs):

• Sales Growth (%) and Gross Margin
• EBITDA and Cost Rationalization
• OTIF, DOH, Line Cut %
• Range expansion and Outlet Coverage
• Staff productivity (Sales/Picker/Telesales metrics)
• Outstanding Recovery and Credit Compliance

Job Types: Full-time, Permanent

Pay: ₹54,843.77 - ₹90,852.47 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: Remote