Company Description Entero Healthcare is one of India’s largest healthcare products distribution platforms with 79 warehouses located across 39 cities covering 540 districts. We serve a customer base of over 86,300 pharmacies and 3,500 hospitals, making us the largest hospital distributor in the country. With relationships established with over 2,000 healthcare product manufacturers and access to 68,900 product stock-keeping units (SKUs), we aim to be the one-stop shop for our customers' healthcare product needs. Role Description This is a full-time on-site role as a Fulfilment Centre Manager located in Lucknow. The Fulfilment Centre Manager will be responsible for overseeing the day-to-day operations of the warehouse, managing inventory, coordinating with suppliers and customers, ensuring timely order fulfilment, and optimizing warehouse processes for efficiency and accuracy. Qualifications Inventory Management and Supply Chain Management skills Experience in warehouse operations and logistics Strong leadership and team management skills Problem-solving and decision-making abilities Excellent communication and interpersonal skills Knowledge of healthcare products distribution is a plus Bachelor's degree in Supply Chain Management, Operations Management, Logistics, or related field Show more Show less
Key Responsibilities: Visit assigned retail pharmacies and chemist outlets to promote pharmaceutical products. Generate and collect orders as per the daily beat plan and route coverage. Ensure timely collection of payments and maintain proper documentation. Update retailers on product availability, schemes, offers, and new launches. Build strong relationships with pharmacists and decision-makers at the store level. Monitor stock levels at outlets and coordinate with the supply team to avoid stockouts. Ensure visibility and proper placement of products and branding materials. Share market feedback, competitor activities, and consumer insights with the sales team. Resolve queries or issues raised by retailers regarding product supply or billing. Required Qualifications and Skills: Minimum 12th Pass; a diploma/degree in pharmacy or science is a plus. 1–3 years of experience in pharmacy sales or FMCG/healthcare field sales. Knowledge of pharmaceutical products and common medicines is an advantage. Strong interpersonal, communication, and negotiation skills. Familiarity with local geography and retail pharmacy landscape in Delhi. Basic understanding of billing, order taking, and collections. Ability to travel daily across designated routes within Delhi. Self-driven, target-oriented, and well-organized. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Language: English (Preferred) Work Location: In person
Key Responsibilities: Visit assigned retail pharmacies and chemist outlets to promote pharmaceutical products. Generate and collect orders as per the daily beat plan and route coverage. Ensure timely collection of payments and maintain proper documentation. Update retailers on product availability, schemes, offers, and new launches. Build strong relationships with pharmacists and decision-makers at the store level. Monitor stock levels at outlets and coordinate with the supply team to avoid stockouts. Ensure visibility and proper placement of products and branding materials. Share market feedback, competitor activities, and consumer insights with the sales team. Resolve queries or issues raised by retailers regarding product supply or billing. Required Qualifications and Skills: Minimum 12th Pass; a diploma/degree in pharmacy or science is a plus. 1–3 years of experience in pharmacy sales or FMCG/healthcare field sales. Knowledge of pharmaceutical products and common medicines is an advantage. Strong interpersonal, communication, and negotiation skills. Familiarity with local geography and retail pharmacy landscape in Delhi. Basic understanding of billing, order taking, and collections. Ability to travel daily across designated routes within Delhi. Self-driven, target-oriented, and well-organized. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Language: English (Preferred) Work Location: In person
Key Responsibilities Conduct outbound calls to existing and prospective customers to promote pharmaceutical products and take orders. Regularly follow up with customers to ensure repeat business and resolve queries. Achieve daily/weekly/monthly sales targets and conversion rates as defined by the management. Maintain accurate records of customer interactions, orders, and feedback using the CRM system. Coordinate with the field sales and dispatch/logistics teams to ensure timely order fulfillment. Upsell and cross-sell relevant products based on customer needs and inventory trends. Maintain product knowledge and stay updated with ongoing schemes, new launches, and promotions. Identify inactive customers and reactivate them through engagement and service support. Job Type: Full-time Pay: ₹25,241.01 - ₹28,287.48 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Key Responsibilities Conduct outbound calls to existing and prospective customers to promote pharmaceutical products and take orders. Regularly follow up with customers to ensure repeat business and resolve queries. Achieve daily/weekly/monthly sales targets and conversion rates as defined by the management. Maintain accurate records of customer interactions, orders, and feedback using the CRM system. Coordinate with the field sales and dispatch/logistics teams to ensure timely order fulfillment. Upsell and cross-sell relevant products based on customer needs and inventory trends. Maintain product knowledge and stay updated with ongoing schemes, new launches, and promotions. Identify inactive customers and reactivate them through engagement and service support. Job Type: Full-time Pay: ₹25,241.01 - ₹28,287.48 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Job Objective: To manage day-to-day warehouse operations including goods receipt, storage, order picking, dispatch, and documentation in line with pharmaceutical norms and organizational SOPs. Key Responsibilities: Ensure timely receiving, verification, and stocking of incoming pharmaceutical goods (GRN process). Execute picking, packing, and dispatch of customer orders as per TAT and accuracy targets. Monitor and maintain stock levels, bin accuracy, FIFO/FEFO compliance, and batch integrity. Ensure proper storage conditions as per drug compliance (temperature, humidity, segregation, etc.). Coordinate with transport, billing, and customer service teams for smooth order flow. Supervise and guide warehouse staff like pickers, checkers, and loaders. Maintain hygiene, safety, and organization of warehouse layout and racking system. Conduct periodic stock audits, physical verification, and report stock variances. Prepare and maintain daily MIS on stock, DOH, expiry, near expiry, and stock movement. Job Type: Full-time Pay: ₹22,086.00 - ₹36,189.36 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Supplemental Pay: Commission pay Overtime pay Performance bonus Experience: Warehouse management: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Job Objective: To ensure timely collection of outstanding receivables from pharmaceutical retailers, maintain strong follow-up discipline, resolve payment issues, and support the achievement of cash flow and credit control targets. Key Responsibilities: Visit assigned pharma retail outlets as per daily route plan to follow up on pending payments. Collect payments (cash, cheque, or digital) and submit them to the finance department with appropriate documentation. Share customer ledger statements, resolve disputes or mismatches in coordination with internal teams. Maintain accurate records of collection status and update ERP systems or MIS trackers regularly. Escalate chronic defaulters and aging receivables as per the company's credit control policy. Ensure adherence to the collection SOP, documentation, and customer communication guidelines. Build and maintain cordial relationships with retailers to support smooth collection cycles. Support periodic reconciliation of outstanding balances and assist in audit requirements. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹30,722.44 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Experience: Collection : 1 year (Required) Work Location: In person
Job Objective: To manage day-to-day warehouse operations including goods receipt, storage, order picking, dispatch, and documentation in line with pharmaceutical norms and organizational SOPs. Key Responsibilities: Ensure timely receiving, verification, and stocking of incoming pharmaceutical goods (GRN process). Execute picking, packing, and dispatch of customer orders as per TAT and accuracy targets. Monitor and maintain stock levels, bin accuracy, FIFO/FEFO compliance, and batch integrity. Ensure proper storage conditions as per drug compliance (temperature, humidity, segregation, etc.). Coordinate with transport, billing, and customer service teams for smooth order flow. Supervise and guide warehouse staff like pickers, checkers, and loaders. Maintain hygiene, safety, and organization of warehouse layout and racking system. Conduct periodic stock audits, physical verification, and report stock variances. Prepare and maintain daily MIS on stock, DOH, expiry, near expiry, and stock movement. Job Type: Full-time Pay: ₹22,086.00 - ₹36,189.36 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Supplemental Pay: Commission pay Overtime pay Performance bonus Experience: Warehouse management: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Job Objective: To ensure timely collection of outstanding receivables from pharmaceutical retailers, maintain strong follow-up discipline, resolve payment issues, and support the achievement of cash flow and credit control targets. Key Responsibilities: Visit assigned pharma retail outlets as per daily route plan to follow up on pending payments. Collect payments (cash, cheque, or digital) and submit them to the finance department with appropriate documentation. Share customer ledger statements, resolve disputes or mismatches in coordination with internal teams. Maintain accurate records of collection status and update ERP systems or MIS trackers regularly. Escalate chronic defaulters and aging receivables as per the company's credit control policy. Ensure adherence to the collection SOP, documentation, and customer communication guidelines. Build and maintain cordial relationships with retailers to support smooth collection cycles. Support periodic reconciliation of outstanding balances and assist in audit requirements. Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹30,722.44 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Experience: Collection : 1 year (Required) Work Location: In person
Job Objective: To support the full spectrum of HR operations including recruitment, onboarding, employee engagement, compliance, and day-to-day HR administration for a fast-paced pharmaceutical distribution business. Key Responsibilities:1. Recruitment & Onboarding Source and screen candidates for field, warehouse, and office roles. Coordinate interviews and manage hiring pipelines. Facilitate offer rollouts, joining formalities, and onboarding documentation. Plan and execute induction programs for new joiners. 2. Employee Engagement & HR Operations Handle employee queries and provide day-to-day HR support. Organize engagement activities, birthdays, and reward programs. Maintain employee records, attendance, and leave tracking systems. Support monthly payroll inputs, OT records, and shift rosters. 3. Compliance & Documentation Ensure proper maintenance of statutory records like PF, ESIC, and labor files. Assist in audits and compliance reporting. Monitor contract labor records and vendor HR compliance where applicable. 4. Performance & Exit Management Assist in goal-setting and performance review coordination. Conduct exit interviews and manage full & final settlement inputs. Key Performance Indicators (KPIs): Recruitment TAT & fulfillment rate Employee engagement scores Compliance accuracy and audit readiness Timeliness in onboarding and documentation Attrition rate and exit feedback analysis Requirements: Education: Graduate / MBA in HR or related field Experience: 2–4 years in HR operations, preferably in pharma, FMCG, or logistics Skills: Strong interpersonal and coordination abilities Familiarity with HRMS tools and Excel Basic understanding of labor laws and payroll inputs Ability to handle field and blue-collar workforce challenges Good spoken and written communication Other Details: Employment Type: Full-Time Working Days: 6 days/week CTC: As per company norms Travel: Occasional site visits or hiring drives within region Job Type: Full-time Pay: ₹22,298.27 - ₹32,956.23 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Experience: HR: 3 years (Required) Work Location: In person
Key Responsibilities: Visit assigned retail pharmacies and chemist outlets to promote pharmaceutical products. Generate and collect orders as per the daily beat plan and route coverage. Ensure timely collection of payments and maintain proper documentation. Update retailers on product availability, schemes, offers, and new launches. Build strong relationships with pharmacists and decision-makers at the store level. Monitor stock levels at outlets and coordinate with the supply team to avoid stockouts. Ensure visibility and proper placement of products and branding materials. Share market feedback, competitor activities, and consumer insights with the sales team. Resolve queries or issues raised by retailers regarding product supply or billing. Required Qualifications and Skills: Minimum 12th Pass; a diploma/degree in pharmacy or science is a plus. 1–3 years of experience in pharmacy sales or FMCG/healthcare field sales. Knowledge of pharmaceutical products and common medicines is an advantage. Strong interpersonal, communication, and negotiation skills. Familiarity with local geography and retail pharmacy landscape in Delhi. Basic understanding of billing, order taking, and collections. Ability to travel daily across designated routes within Delhi. Self-driven, target-oriented, and well-organized. Job Type: Full-time Pay: ₹26,413.09 - ₹37,999.75 per month Benefits: Health insurance Provident Fund Schedule: Day shift US shift Supplemental Pay: Commission pay Overtime pay Performance bonus Work Location: In person
Key Responsibilities: Visit assigned retail pharmacies and chemist outlets to promote pharmaceutical products. Generate and collect orders as per the daily beat plan and route coverage. Ensure timely collection of payments and maintain proper documentation. Update retailers on product availability, schemes, offers, and new launches. Build strong relationships with pharmacists and decision-makers at the store level. Monitor stock levels at outlets and coordinate with the supply team to avoid stockouts. Ensure visibility and proper placement of products and branding materials. Share market feedback, competitor activities, and consumer insights with the sales team. Resolve queries or issues raised by retailers regarding product supply or billing. Required Qualifications and Skills: Minimum 12th Pass; a diploma/degree in pharmacy or science is a plus. 1–3 years of experience in pharmacy sales or FMCG/healthcare field sales. Knowledge of pharmaceutical products and common medicines is an advantage. Strong interpersonal, communication, and negotiation skills. Familiarity with local geography and retail pharmacy landscape in Delhi. Basic understanding of billing, order taking, and collections. Ability to travel daily across designated routes within Delhi. Self-driven, target-oriented, and well-organized. Job Type: Full-time Pay: ₹26,413.09 - ₹37,999.75 per month Benefits: Health insurance Provident Fund Schedule: Day shift US shift Supplemental Pay: Commission pay Overtime pay Performance bonus Work Location: In person
Job Objective: To lead, manage, and drive a team of telesales executives towards achieving daily, weekly, and monthly sales and customer engagement targets. The role involves overseeing outbound call performance, ensuring compliance to process, and enabling smooth coordination between sales, logistics, and accounts to improve customer satisfaction and business growth. Key Responsibilities:1. Team Management: Supervise and guide a team of telesales executives (5–10 members). Set daily call targets, conversion KPIs, and productivity benchmarks. Conduct regular team huddles and performance reviews. Drive motivation, training, and continuous skill development. 2. Sales & Customer Engagement: Monitor daily outbound calls to pharmacies/retailers for order taking and reactivating dormant accounts. Track and ensure achievement of order value and line item targets. Improve customer retention and enhance service levels through structured follow-ups. 3. Process & Compliance: Ensure adherence to call SOPs, customer handling protocols, and system usage. Review call recordings and provide feedback to improve pitch and conversion. Manage CRM/order entry systems and resolve escalations if any. 4. Coordination & Reporting: Liaise with warehouse and logistics teams for order fulfillment and dispatch tracking. Coordinate with finance for credit limit status and payment follow-ups. Submit daily, weekly, and monthly reports on call performance, order status, and team productivity. Key Performance Indicators (KPIs): Call Productivity per Executive Order Conversion Rate Sales Value Achievement Customer Reactivation/Retention Reduction in Order Drop-off / Line Cut TAT for Escalation Resolution Candidate Profile: Education: Graduate in any stream (preferably Science/Pharma background) Experience: 3–5 years in telesales / telecalling, with at least 1 year in a team lead role. Pharma industry exposure is preferred. Skills: Strong communication (Hindi & English) Team leadership and coaching Analytical and reporting skills Familiarity with MS Excel, CRM tools, or ERP-based order entry Job Type: Full-time Pay: ₹28,241.01 - ₹35,287.48 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities Conduct outbound calls to existing and prospective customers to promote pharmaceutical products and take orders. Regularly follow up with customers to ensure repeat business and resolve queries. Achieve daily/weekly/monthly sales targets and conversion rates as defined by the management. Maintain accurate records of customer interactions, orders, and feedback using the CRM system. Coordinate with the field sales and dispatch/logistics teams to ensure timely order fulfillment. Upsell and cross-sell relevant products based on customer needs and inventory trends. Maintain product knowledge and stay updated with ongoing schemes, new launches, and promotions. Identify inactive customers and reactivate them through engagement and service support. Job Type: Full-time Pay: ₹25,241.01 - ₹28,287.48 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Objective: To generate and manage sales opportunities in the logistics and supply chain sector by identifying customer needs, presenting tailored logistics solutions, and building long-term relationships with clients to drive business growth. Key Responsibilities: 1. Sales & Business Development: Identify and target potential clients across manufacturing, pharma, e-commerce, FMCG, and retail sectors. Generate new business through cold calls, client visits, referrals, and digital platforms. Understand customer logistics needs (FTL, LTL, warehousing, 3PL, express delivery, etc.) and pitch relevant solutions. 2. Client Relationship Management: Build and maintain strong relationships with clients and key decision-makers. Serve as the point of contact for customer queries, issue resolution, and service feedback. Maintain post-sales engagement to ensure customer satisfaction and repeat business. 3. Commercial & Quotation Handling: Prepare proposals, quotations, and rate cards as per client requirements. Negotiate pricing and terms in alignment with company margin guidelines. 4. Coordination & Execution Support: Coordinate with operations and dispatch teams to ensure timely pickups and deliveries. Monitor service performance and work on improving lead time, TAT, and customer feedback scores. 5. Reporting & CRM: Update all leads, client interactions, and pipeline status in the CRM tool. Submit daily/weekly sales reports, forecasts, and performance metrics to reporting manager. Key Performance Indicators (KPIs): Monthly Sales Revenue Achievement New Client Acquisition Retention Rate / Repeat Orders Lead to Conversion Ratio Customer Satisfaction Score (CSAT) Candidate Requirements: Education: Graduate in any stream; MBA in Sales/Marketing/Logistics is preferred Experience: 2–5 years in B2B sales; experience in logistics, freight forwarding, or 3PL industry preferred Skills: Strong communication and presentation skills Knowledge of freight, warehousing, 3PL services Negotiation & commercial acumen CRM and Microsoft Excel familiarity Compensation: Fixed + Performance-Based Incentives Travel: Local/regional client visits as required Languages Preferred: English & Hindi (regional language a plus) Job Types: Full-time, Permanent Pay: ₹23,907.86 - ₹33,489.64 per month Benefits: Health insurance Provident Fund Work Location: In person
Department: Sales & Business Development Location: [Delhi Reporting To: Regional Sales Head / Zonal Business Head Employment Type: Full-time Job Objective: To lead and drive the B2B sales function in the logistics domain by managing a team of sales executives, acquiring high-value clients, developing strategic accounts, and ensuring achievement of revenue targets across assigned territories. Key Responsibilities:1. Strategic Sales Planning: Design and execute sales strategies to meet monthly, quarterly, and annual targets. Analyze market trends, customer segments, and competitor activity to identify opportunities. Drive new business development across sectors such as pharma, FMCG, manufacturing, e-commerce, and retail. 2. Team Leadership: Recruit, train, and manage a team of logistics sales executives. Set clear performance goals and KPIs; conduct regular reviews and coaching. Motivate and mentor team members for pipeline conversion and client servicing excellence. 3. Key Account Management: Build long-term relationships with key clients; act as the escalation point for high-value accounts. Create customized logistics solutions including warehousing, express delivery, 3PL, and freight services. Lead large commercial negotiations and close enterprise-level deals. 4. Operational Coordination: Liaise with operations, dispatch, finance, and customer service teams to ensure smooth service delivery. Track end-to-end service levels—TAT, POD, OTIF—and resolve client issues proactively. 5. Reporting & CRM Oversight: Ensure CRM is updated with accurate lead data, client interactions, and sales funnel stages. Present performance dashboards, MIS, and forecasts to management regularly. Key Performance Indicators (KPIs): Revenue Achievement (Monthly/Quarterly) New Client Acquisition & Activation Rate Gross Margin per Client Client Retention / Repeat Business % Team Performance (Conversion %, Calls, Visits) Sales Cycle Time & CRM Hygiene Candidate Requirements: Education: Graduate in any stream; MBA (Sales/Marketing/Logistics) preferred Experience: 5–10 years of B2B sales experience in logistics/supply chain; 2+ years in a team leadership role Skills: Strong client relationship and negotiation skills Team management and field coaching ability Working knowledge of freight, warehousing, 3PL, reverse logistics, and express delivery Analytical mindset with CRM and Excel proficiency Excellent verbal and written communication Compensation: Fixed + Lucrative Incentives + Travel Allowances Travel Requirement: Moderate to high (client meetings, site visits, business development) Job Type: Full-time Pay: ₹27,739.97 - ₹51,001.79 per month Benefits: Health insurance Internet reimbursement Provident Fund Work Location: In person
Key Responsibilities:1. Client Acquisition & Business Development Identify and approach potential clients (companies with hiring needs) through cold calling, emailing, LinkedIn, networking, and field visits. Present the firm’s recruitment solutions, service offerings, pricing structure, and value proposition. Generate qualified leads and convert them into signed clients. 2. Client Relationship Management Maintain strong follow-up and communication with existing and prospective clients. Understand client hiring needs, industry dynamics, and pain points to offer customized solutions. Serve as the liaison between the client and internal recruitment team. 3. Commercial Negotiation Prepare proposals and negotiate terms such as commission structure, payment cycle, and hiring timelines. Close deals within set revenue and margin targets. 4. Market Research & Reporting Track industry trends, hiring demand, competitor activities, and market pricing benchmarks. Maintain CRM or Excel trackers for lead funnel, pipeline status, conversion rates, and follow-ups. Share daily/weekly reports with sales manager. Required Skills & Competencies: Excellent communication and presentation skills Confidence in B2B sales and client interaction Target-driven with a strong follow-up ethic Understanding of recruitment lifecycle and staffing models is a plus Negotiation & commercial acumen Proficiency in MS Excel, CRM tools, and LinkedIn Eligibility Criteria: Education: Graduate (Any Stream); MBA/PGDM in Marketing or HR preferred Experience: 1–4 years in sales or business development, preferably in recruitment/staffing/HR services Languages: English & Hindi fluency; regional language is a plus Location Knowledge: Should be familiar with local corporate market & industrial zones Job Type: Permanent Pay: ₹34,379.56 - ₹57,256.79 per month Benefits: Health insurance Provident Fund Experience: Client acquisition : 3 years (Required) Work Location: Remote
Key Responsibilities Conduct outbound calls to existing and prospective customers to promote pharmaceutical products and take orders. Regularly follow up with customers to ensure repeat business and resolve queries. Achieve daily/weekly/monthly sales targets and conversion rates as defined by the management. Maintain accurate records of customer interactions, orders, and feedback using the CRM system. Coordinate with the field sales and dispatch/logistics teams to ensure timely order fulfillment. Upsell and cross-sell relevant products based on customer needs and inventory trends. Maintain product knowledge and stay updated with ongoing schemes, new launches, and promotions. Identify inactive customers and reactivate them through engagement and service support. Job Type: Full-time Pay: ₹25,241.01 - ₹28,287.48 per month Benefits: Health insurance Provident Fund Work Location: In person
Department: Sales & P&L Location: Delhi NCR (with regional travel across North India) Reports To: National Business Head Company: Entero Healthcare Solutions Pvt. Ltd. Employment Type: Full-time Job Objective: To lead and manage the entire North India business operations and P&L for Entero Healthcare, driving top-line growth, operational excellence, regional profitability, and strategic customer and partner relationships across all verticals including trade, institutions, and distribution. Key Responsibilities:1. P&L and Business Leadership Own and drive P&L responsibility for all North India business units (Delhi NCR, Haryana, Punjab, UP, Uttarakhand, Rajasthan, etc.). Deliver on key KPIs including revenue, gross margin, EBITDA, DOH, OTIF, out-of-stock %, and credit cycle compliance. Align regional execution with corporate goals and quarterly targets. 2. Sales and Revenue Management Lead a team of State/City Heads, Cluster Managers, Telesales Leaders, and Field Sales Executives to achieve monthly sales plans. Expand product range (Rx, OTC, surgical, diagnostics) across outlets and improve wallet share from each retailer/hospital partner. Drive market penetration, customer reactivation, and expansion into Tier 2/3 cities. 3. Operations and Supply Chain Coordination Collaborate with supply chain and warehouse teams to optimize stock availability, auto-refill models, and SKU expansion at shop level. Implement process excellence for GRN, stock inward, billing, dispatch, returns, and stock audits. Monitor and reduce line cut %, batch modification, and delivery delays. 4. Manpower and Performance Management Lead performance improvement plans (PIP) for underperforming staff; oversee hiring, training, and retention plans. Optimize manpower cost through OT rationalization, incentive planning, and productivity benchmarks across functions. Build a performance-driven culture with strong MIS and KPI dashboards. 5. Commercial and Financial Control Oversee pricing strategies, credit policies, collection targets, and fund flow with finance and collection teams. Align with HO on payment cycles, trade schemes, GP management, and outstanding controls. Own the financial hygiene of the region – including receivables, discounts, and compliance. 6. Stakeholder and Client Management Manage and grow key institutional and retail accounts, build long-term partnerships with top vendors and healthcare clients. Interface with HO, supply chain, product, and tech teams for strategic initiatives and system rollouts. Represent North Region in leadership reviews and planning meetings. Desired Candidate Profile: Education: MBA (Sales/Marketing/Operations) from Tier-1/Tier-2 B-School preferred Experience: 10–15 years in pharmaceutical distribution, healthcare, or FMCG, with at least 3–5 years in regional leadership/P&L ownership Industry Exposure: Pharma distribution, retail/wholesale channel, institutional hospital sales, healthcare logistics Skills & Competencies: Strategic business acumen & execution ability Strong data-driven approach and commercial analytics Team leadership across multi-location operations Excellent communication, negotiation, and stakeholder management Key Performance Indicators (KPIs): Sales Growth (%) and Gross Margin EBITDA and Cost Rationalization OTIF, DOH, Line Cut % Range expansion and Outlet Coverage Staff productivity (Sales/Picker/Telesales metrics) Outstanding Recovery and Credit Compliance Job Types: Full-time, Permanent Pay: ₹54,843.77 - ₹90,852.47 per month Benefits: Health insurance Provident Fund Work Location: Remote
Job Objective: To generate and manage sales opportunities in the logistics and supply chain sector by identifying customer needs, presenting tailored logistics solutions, and building long-term relationships with clients to drive business growth. Key Responsibilities: 1. Sales & Business Development: Identify and target potential clients across manufacturing, pharma, e-commerce, FMCG, and retail sectors. Generate new business through cold calls, client visits, referrals, and digital platforms. Understand customer logistics needs (FTL, LTL, warehousing, 3PL, express delivery, etc.) and pitch relevant solutions. 2. Client Relationship Management: Build and maintain strong relationships with clients and key decision-makers. Serve as the point of contact for customer queries, issue resolution, and service feedback. Maintain post-sales engagement to ensure customer satisfaction and repeat business. 3. Commercial & Quotation Handling: Prepare proposals, quotations, and rate cards as per client requirements. Negotiate pricing and terms in alignment with company margin guidelines. 4. Coordination & Execution Support: Coordinate with operations and dispatch teams to ensure timely pickups and deliveries. Monitor service performance and work on improving lead time, TAT, and customer feedback scores. 5. Reporting & CRM: Update all leads, client interactions, and pipeline status in the CRM tool. Submit daily/weekly sales reports, forecasts, and performance metrics to reporting manager. Key Performance Indicators (KPIs): Monthly Sales Revenue Achievement New Client Acquisition Retention Rate / Repeat Orders Lead to Conversion Ratio Customer Satisfaction Score (CSAT) Candidate Requirements: Education: Graduate in any stream; MBA in Sales/Marketing/Logistics is preferred Experience: 2–5 years in B2B sales; experience in logistics, freight forwarding, or 3PL industry preferred Skills: Strong communication and presentation skills Knowledge of freight, warehousing, 3PL services Negotiation & commercial acumen CRM and Microsoft Excel familiarity Compensation: Fixed + Performance-Based Incentives Travel: Local/regional client visits as required Languages Preferred: English & Hindi (regional language a plus) Job Types: Full-time, Permanent Pay: ₹23,907.86 - ₹33,489.64 per month Benefits: Health insurance Provident Fund Work Location: In person