JOB PURPOSE Source Business from market through both DSA and Direct channel of CF to Retail, APF, Pre-Approved, and Internal channel
Duties and responsibilities
- To source open market business too and achieve the targets assignedTo be completely aware of the products being offered by the company and understand competition offering and handle customer objectionsShould have a Basic understanding of P&L account,Balance sheet for self employedTo ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance optionsRelationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursedTo build a relationship with the customer so that he/ she is able to cross sell other product offerings based on the needs of the customer, thereby managing the entire account of the customer
- To be in sync and work together with the partner representatives
- Understanding the joint ownership of the customer at the time of servicing etc
- Evaluate credit worthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Communicate with clients either to request or to provide information Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions Update job knowledge on types of loans and other financial services
- Assess customer needs, explore all options and introduce different types of loans
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Disbursements: 1. Collection of KYC documents 2. Loan documentation
Requirement and skills:
- Should have basic knowledge about Lending and Housing products
- Familiarity with computers and banking applications/software
- Solid understanding of direct/indirect lending products and practices
- Excellent communication and interpersonal skills
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal oriented environment
- MBA degree in finance, Marketing or a related field
- Open to travel