171 Customer Profiling Jobs

Role Overview: As an Elite Banker-First Wealth, your main responsibility will be to enhance customer engagement virtually to improve customer stickiness on managed clients. You will focus on driving remittances, increasing mobile banking adoption and usage, boosting cross-sell of products, and working towards upgrading and on-boarding customers in the relationship banking program. Your goal is to achieve higher customer satisfaction and increase retention by having a complete understanding of the bank offerings, key goals of Relationship Managers (RMs), bank systems, and onboarding steps for product cross-sell. Key Responsibilities: - Deepen customer relationships to increase customer relationship value. - Acquire Non-Resident (NR) accounts and generate referrals from existing customers. - Ensure remittances in all managed and sourced accounts. - Drive quality engagements over call with customers following industry best practices. - Increase adoption of digital platforms like mobile banking and drive initial login on Optimus app. - Increase "Product Holding Per Customer" within the mapped portfolio. - Cross-sell pre-approved products such as Credit Card and other offers to increase products per customer. - Profile mapped customers and offer suitable banking products based on their needs. - Meet monthly operating plan to improve scorecard and decile rankings. - Coordinate with teams for closure of retail assets and trade transactions generated through client engagement. - Resolve queries and complaints quickly to achieve Net Promoter Score (NPS) benchmarks. - Adhere strictly to bank policies and compliance standards. - Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board them to the RB program. Qualification Required: - Graduation in any discipline. - Post-graduation in any field. - 2-5 years of relevant experience in Banking or allied Business. (Note: No additional details about the company were provided in the job description.),

Position: Customer Relationship Manager (CRM) Location: Lucknow, Uttar Pradesh Job Type: Full-Time Salary Range: 20,000 25,000 per month About the Role We are seeking an energetic and customer-focused Customer Relationship Manager (CRM) to build strong relationships with clients, ensure customer satisfaction, and support business growth. The role requires excellent communication skills, problem-solving ability, and a proactive approach to handling client needs. Key Responsibilities Develop and maintain long-term relationships with customers. Act as the main point of contact for client queries and concerns. Handle customer onboarding, product/service support, and regular follow-ups. Understand client requirements and coordinate with internal teams to deliver solutions. Manage customer databases (CRM software) and ensure data accuracy. Generate and present customer feedback reports to management. Identify opportunities for upselling or cross-selling services. Maintain high levels of customer satisfaction and loyalty. Required Skills & Qualification- Graduate / MBA in Marketing, Business Administration, or related field . 13 years of experience in customer relationship management or client servicing. Strong communication and interpersonal skills. Ability to handle pressure and resolve customer complaints effectively. Proficiency in CRM tools/software and MS Office. Strong organizational and problem-solving skills. Benefits Competitive salary (20,000 25,000). Opportunity for career growth. Positive and supportive work culture. For more details - Call 8115787974, 884264060 E-mail- jannatrahman2904@gmail.com, faizanzubair759@gmail.com

This is a full-time on-site role for a Sales Manager/Sr. Sales Manager based out of Mumbai, responsible for marketing as well as selling luxury wellness and healthcare experiences offered by Pema Wellness Retreat, Visakhapatnam. The Sales Manager will be tasked with promoting minimum 810-day healing and treatment stay programs, building relationships with high-net-worth individuals, corporates, doctors, and wellness influencers. The role requires identifying prospective clients, managing the sales pipeline, converting leads, conducting presentations, and working in close collaboration with the marketing and operations teams. A deep understanding of luxury selling, wellness tourism, and healthcare is essential. Position Title: Sales Manager Wellness & Healthcare Sales Employment Type: Full-Time Location: Mumbai, India Experience Required: 610 years in luxury sales, wellness tourism, or healthcare marketing Key Responsibilities: Promote and sell 810 days luxury healing/treatment programs to individual clients, corporates, and referral partners. Develop and maintain relationships with high-potential leads including HNIs, doctors, wellness consultants, travel agents, and corporate wellness programs. Conduct in-person and virtual presentations to promote Pema Wellness Retreat and its offerings. Identify and pursue new business opportunities in the health and wellness segment. Meet and exceed monthly/quarterly sales targets and KPIs. Work collaboratively with the marketing team to create and execute campaigns targeting premium clientele. Attend wellness events, health expos, and networking forums to promote the brand. Maintain detailed records of leads, follow-ups, conversions, and client feedback. Key Skills & Qualifications: Bachelor&aposs degree in Business Administration, Sales, Marketing, Hospitality, or related field. Proven experience in luxury sales, preferably in healthcare, wellness tourism, hospitality, or premium services. Excellent communication, presentation, and interpersonal skills. Deep understanding of customer profiling, client relationship management, and consultative sales. Passion for AYUSH wellness, natural healing, and holistic living. Strong network in the premium/luxury/wellness market segment. Comfortable with frequent client meetings, travel, and flexible hours. Preferred Attributes: Prior experience in a luxury wellness retreat, medical tourism, or high-end healthcare facility. Exposure to selling naturopathic, AYUSH or holistic health packages. Familiarity with CRM, Zoho systems and digital sales tools. Fluency in English and Hindi; knowledge of Marathi is an added advantage. Pay Scale: ?50,000.00 ?65,000.00 per month (CTC) Reporting to Director of Sales Schedule: Fixed shift Travel within Mumbai and occasionally to Visakhapatnam (as required) Work Location: Mumbai - In-person - This is not a remote/hybrid role Interested candidates can email their profiles to [HIDDEN TEXT] and [HIDDEN TEXT] Show more Show less

As a Sales and Marketing Specialist, your responsibility will be to identify potential customers and market segments by conducting market research, industry analysis, and customer profiling. You will develop and execute effective sales and marketing strategies to promote services, enhance brand awareness, and encourage customer engagement. Your role will involve conducting sales presentations, product demonstrations, and pitches to prospective clients. During these interactions, you will showcase key features, benefits, and value propositions to effectively communicate the offering to potential customers. Additionally, you will be expected to generate leads and diligently follow up on inquiries to convert them into sales opportunities. This requires proactive communication and a strong understanding of customer needs. This is a full-time position with benefits including cell phone reimbursement and Provident Fund. The work schedule is during day shifts and the job location is in person. If you are passionate about sales and marketing, thrive in a dynamic work environment, and enjoy engaging with customers to drive business growth, we encourage you to speak with the employer at +91 7842266310 to explore this exciting opportunity further.,

You will be responsible for identifying opportunities by conducting customer profiling and service mapping. This includes researching organizations and individuals to discover new opportunities and connecting with potential clients to establish rapport and schedule meetings. Your role will involve increasing the value of current customers while attracting new ones, finding and developing new markets, and improving sales. Client relationship management will be a key aspect of your job. You will need to build and maintain strong relationships with clients, understand their organizations and needs, and represent the organization in appropriate forums to enhance branding and positioning. As part of strategy development, you will be required to create a business development strategy by researching the market to understand trends, competition, partners, and customer buying behaviors. Your role will also involve execution tasks such as having a good knowledge of automation/digitalization projects in discrete manufacturing industries, studying contractual documents, and drafting projects. You will be expected to travel and meet customers and partners, participate in industry events to promote brand awareness and demand generation, and work with proposals and engineering/delivery teams to provide cost-effective solutions tailored to each customer's specific needs. You will be responsible for driving projects from start to finish, representing the company off-site, and collaborating with different groups to produce professionally written proposals and supporting documents that clearly articulate the organization's value proposition. Additionally, you will need to develop team capabilities through appropriate hiring, training, mentoring, and coaching. It is essential to demonstrate the ability to successfully manage and complete multiple concurrent initiatives within demanding deadlines.,

Role and Responsibility: • To monitor closely the HL data and cross-sell insurance (HDFC Life and Non Life), fixed deposits, and other products as introduced by the company to home loan customers of HDFC Sales • To source open market business too and achieve the targets assigned • To be completely aware of the products being offered by the company and understand competition offering and handle customer objections • To ensure proper customer profiling on each call/customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options • Relationship building with the Home Loan Executives to whom he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed • To build a relationship with the customer so that he/she is able to cross-sell other product offering based on the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customers family details, other general insurance details, other loan details, etc. • To be in sync and work together with the partner representatives • Understanding the joint ownership of the customer at the time of servicing etc. • To ensure timely renewal of the business sourced • To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds, etc.) • To always be well-groomed, and his sales kit should be organized and complete • To maintain a company-first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners, etc.

You will be responsible for handling Switchgear products in the assigned territory independently. Your role will involve having in-depth technical knowledge of Medium Voltage & Low Voltage switchgear products. Your key responsibilities will include covering customers, generating enquiries, making proposals, and winning orders. It is essential for you to possess good communication skills. Your primary focus will be on generating business from End Users, Panel Builders, Contractors, Builders, and Utilities. This will involve planning and conducting sales product presentations, trainings, seminars, and other promotional activities for small and large groups of customers. You will also be tasked with managing business from various channel partners. Additionally, you will play a crucial role in identifying new channel partners to expand our network. Your success in this role will depend on your understanding of Market Requirements, Customer profiling, identifying key value propositions for various customers, competitor offerings, and analyzing their strengths and weaknesses. This is a full-time position based in Ludhiana, Punjab, India. The unposting date for this job is ongoing.,

Ushyaku is the start of a new approach to working on challenging projects that you can take pride in delivering to our customers. As part of our team, you will be given the opportunity to explore new technology, engage with a forward-thinking and proactive team, and drive your career to greater heights. To apply, email: careers@ushyaku.com Digital Marketing Expert Responsibilities - Assist in the formulation of strategies to build a lasting digital connection with consumers. - Plan and monitor the ongoing company presence on social media platforms such as Twitter, Facebook, etc. - Launch optimized online adverts through Google Adwords, Facebook, etc. to increase company and brand awareness. - Be actively involved in SEO efforts including keyword and image optimization. - Prepare online newsletters and promotional emails and organize their distribution through various channels. - Provide creative ideas for content marketing and update the website. - Collaborate with designers to improve user experience. - Measure the performance of digital marketing efforts using a variety of Web analytics tools such as Google Analytics, WebTrends, etc. - Acquire insight into online marketing trends and keep strategies up-to-date. - Maintain partnerships with media agencies and vendors. Requirements - Proven experience as a Digital Marketing Executive or in a similar role. - Experience with one or more other digital marketing and data management tools. - Work with customer profiling and data segmentation to generate targeted customer audiences from hybris to be used for campaigns. - Working experience on Data Management Platforms. - Excellent understanding of digital marketing concepts and best practices. - Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM. - Working knowledge of ad serving tools such as DART, Atlas. - Perfect knowledge of web analytics tools like Google Analytics, NetInsight, WebTrends, etc. - Skills and experience in creative content writing. - Analytical mindset and critical thinking. - Excellent communication and interpersonal skills. - BSc/BA in marketing or a relevant field.,

The Business Development Manager is responsible for driving growth by identifying and acquiring new customers within the zone. Your role involves prospecting, customer profiling, building relationships, and promoting the organization's brand and services to achieve sales targets and market expansion goals. You will be responsible for conducting market research in the zone to identify industry trends, competition, potential customers, and growth opportunities. It will be your duty to prospect potential customers from various channels such as clinicians, corporate hospitals, SIS, franchisee partners, and corporate industry. You are expected to reach out to a minimum of 200 new prospects each month and generate at least 25 qualified leads per month through a field-level lead generation plan. As part of your responsibilities, you will need to develop and update a Minimum Sales List (MSL) of at least 150 potential customers every quarter for conversion, engagement, and building brand visibility. Regular meetings with identified potential customers are essential to nurture relationships and explore business opportunities, with a target of at least 10 meetings with potential customers daily. Your role will also involve customer profiling to understand their needs and desires, identifying pain points and business challenges through needs assessment. Segmentation of customers based on criteria of A, B, C, and D customer will help prioritize outreach efforts. You will create and present tailored solutions, products, and proposals that address customer needs and collaborate with the Product and Centre of Excellence team to communicate scientific literature detailing product features and advantages to the target audience. Account management is a crucial aspect of your role, including scheduling regular follow-up visits with existing customers, planning and executing business activities based on needs and objectives, and engaging a minimum of 30% of MSL through such activities every quarter. You will be responsible for managing the end-to-end sales process, logging all sales activities daily to track progress, update records, and prepare reports and presentations on sales performance and market insights every month. Success in this role will be measured by generating at least 25 qualified leads per month, conducting a minimum of 10 meetings with potential customers daily, achieving a 30% conversion rate on presented proposals, and attaining a minimum 75% MSL productivity. To qualify for this position, you are required to have a Bachelor's degree in science or a related field, a demonstrated track record of success in sales and key account management, particularly in the healthcare sector, and exceptional customer service skills. Strong written and verbal communication skills, the ability to establish and nurture rapport with key clients, and a proactive and result-oriented approach to sales and relationship management are essential. You should also have the willingness to travel as required for customer visits and business development initiatives.,

As a Sales Engineer specializing in Solar Sales, you will be responsible for managing customer relationships and driving sales in the solar industry. With 4 to 5 years of experience and a background in Electrical Engineering (B. Tech/M.Tech), you will play a crucial role in identifying opportunities to increase sales through customer profiling and sales forecasting. Your key responsibilities will include conducting market research to identify potential customers, analyzing customer surveys, and exploring ways to enhance sales performance. Your proficiency in communication, presentation, and negotiation skills will be essential in building and maintaining strong relationships with clients. Additionally, your ability to swiftly respond to client queries and utilize various sales tools will contribute to your success in this role. Having experience in solar projects will be advantageous, as you collaborate with distributors and dealers to expand market reach. Your dedication to a full-time, permanent position with day shift and morning shift schedules will be crucial in achieving sales targets. Furthermore, you can look forward to benefits such as health insurance, Provident Fund, performance bonuses, yearly bonuses, and a supportive work environment conducive to professional growth. If you are a proactive and results-driven professional with a passion for solar sales, this opportunity offers a stimulating work environment where your skills and expertise can thrive. Join our team and make a positive impact in the renewable energy industry.,

Key Responsibilities: Develop and maintain strong relationships with existing clients. Make 15-20 client calls per day Act as the main point of contact for client queries and concerns. Understand client needs and provide solutions aligned with their goals. Ensure timely and successful delivery of our services according to client requirements. Regularly communicate with clients to inform them of new offerings and gather feedback. Coordinate internally with different departments to fulfill client requests. Handle client escalations in a professional and timely manner. Maintain client records and update CRM systems.

xJob Overview We are looking for a motivated and enthusiastic Business Development Executive (BDE) to join our team. As a BDE, you will be responsible for identifying new business opportunities, building relationships with potential clients, and contributing to the overall growth of our company. This role offers a great opportunity for individuals looking to build a career in sales and business development. Key Responsibilities Lead Generation and Prospecting Identify and reach out to potential clients through various methods including cold calling, email campaigns, and networking events. Generate new leads and build a pipeline of opportunities for the sales team. Client Engagement and Relationship Building Establish and maintain relationships with prospective clients to understand their business needs and offer solutions. Follow up on leads and potential opportunities to convert them into sales. Sales Presentations and Proposals Prepare and deliver presentations to prospective clients, showcasing our products or services. Develop proposals and negotiate terms with clients to close deals. Market Research and Analysis Conduct market research to identify trends, opportunities, and competitive information. Analyze customer needs and market conditions to effectively position our products and services. Collaboration with Internal Teams Work closely with the marketing, product, and sales teams to align strategies and achieve business goals. Provide feedback from clients and market insights to help shape product development and marketing strategies. Reporting and Documentation Maintain accurate records of interactions with clients, including contact details, meeting notes, and follow-up actions. Prepare regular reports on sales activities, lead generation efforts, and market trends. Achieve Sales Targets Meet or exceed monthly and quarterly sales targets and performance goals. Track progress against sales targets and adjust strategies as needed to achieve objectives.

As a Business Development Executive, you will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving growth initiatives for the company. You will work closely with the sales and marketing teams to develop and execute strategies that align with the company's objectives. This role requires a combination of strategic thinking, sales expertise, and relationship-building skills. Responsibilities : - Identify and pursue new business opportunities through market research, networking, and outreach efforts. - Develop and maintain relationships with key clients, partners, and stakeholders to foster business growth. - Collaborate with the sales and marketing teams to develop targeted strategies and campaigns to reach prospective clients. - Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. - Prepare and deliver sales presentations, proposals, and pitches to prospective clients. - Negotiate contracts and agreements with clients to ensure mutually beneficial partnerships. - Track and report on key performance metrics and milestones to monitor progress towards business development goals. - Stay up-to-date on industry trends, best practices, and emerging technologies to maintain a competitive edge in the market. Requirements : - Bachelor's degree in Business Administration, Marketing, or related field. - Proven track record of success in business development or sales roles, preferably in the R&D - Strong communication, negotiation, and interpersonal skills. - Ability to think strategically and develop creative solutions to business challenges. - Self-motivated with a results-driven mindset. - Excellent organizational and time management skills. - Proficiency in Microsoft Office Suite and CRM software. - Willingness to travel as needed.

The Manager - Strategy and Diversification at Gujarat Fluorochemicals Limited will be responsible for understanding the Hydrogen value chain and market dynamics, including key technology, cost, demand, and production trends both domestically and globally. This role involves business planning, development of business roadmap, customer profiling, understanding customer requirements, and engaging with potential customers. The Manager will also participate in various conferences, webinars, and engage with stakeholders in the Hydrogen sector to stay updated on industry developments. Key responsibilities of the position include tracking the latest industry developments in the New Energies sector, gathering information from various sources such as news articles, research papers, and analyst reports, attending webinars and conferences to share key learnings, conducting secondary research to enhance knowledge on technology and risk aspects, deriving key insights from ongoing work streams, presenting business strategy activities, compiling newsletters on industry developments, and monitoring raw material and finished goods prices regularly. The ideal candidate should hold a B.E./B. Tech degree in Chemicals as a minimum qualification, with a preference for an MBA from reputed institutes. Functional skills required for the role include experience in developing Strategic Roadmaps and Business Plans for the medium to long term, educational background from a top engineering or MBA college in India, and possessing strong academic credentials along with excellent writing and communication skills. If you meet the qualifications and possess the necessary skills for this position, we encourage you to apply for this challenging role at Gujarat Fluorochemicals Limited.,

As a Financial Service Associate, you will play a crucial role in supporting clients with financial products and services. Your responsibilities will include building strong relationships, ensuring compliance, and achieving sales and service targets. To excel in this role, you should possess excellent communication and problem-solving skills, as well as a solid understanding of financial products to provide customers with a superior experience. Your main duties will involve closely monitoring HL data, cross-selling insurance (Life and Non-Life), fixed deposits, and other introduced products to home loan customers. You will also be responsible for sourcing open market business and meeting assigned targets. It is essential to have a deep knowledge of the company's products, understand the competition offerings, and effectively handle customer objections. Customer profiling will be a key aspect of your role, where you will identify and address customer needs to recommend suitable investment and insurance options. Building relationships with Home Loan Executives and conducting joint calls to maximize attachments of disbursed files will be part of your daily activities. Additionally, you will focus on cross-selling other products to customers based on their requirements and manage their entire account effectively. Collaboration with partner representatives, understanding joint customer ownership during servicing, and ensuring timely renewal of sourced business are vital tasks that you will handle. Compliance with defined processes, completion of necessary training and certification for selling various products like insurance and mutual funds, and maintaining a well-groomed appearance and organized sales kit are essential aspects of your role. Lastly, you will be expected to uphold a company-first attitude, demonstrate respect towards colleagues, seniors, and partners, and work in sync with the team to deliver exceptional service to customers.,

Organization Description: Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. It is a family run business that offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art form. The founder, Mr. Nand Kishore Chaudhary created a unique business model, which provides livelihood to the artisans at their doorstep. This changed the standard practice of involving middlemen to work with artisanal communities. The company currently has a network of over 40,000 artisans spread across 600 rural Indian villages in five states of India. It has an end-to-end business model, right from sourcing of wool to exporting a finished handmade rug. The modern and eclectic collection of rugs, made using the finest wool and silk, has won numerous global awards and is currently exported to more than 45 countries with the US sales arm, Jaipur Living, Inc. located in Georgia, Atlanta. Job Description: The specific responsibilities of the position holder will be (though not restricted to) the following: To develop a deep understanding about the Companys Products, Sales operations and our competitors. To come up with the consumer insight and contribute in the external market research and events. Perform in-house research for the first month capturing important information for the market study: ? List the potential buyers for (B2B) and /or B2C Channels. ? Perform customer profiling about end-buyers of rugs; ? Identify business opportunities and evaluating their position in the industry; ? Search for Trade Fair Opportunities, potential Partners, potential clients; ? Research about customer habits, trends, efficient communication; ? Search for media to communicate about Jaipur Rugs and precise journalists dealing with the relevant topics; Contribute to Social Media Marketing Work with ongoing projects for marketing team for client attention Desired Candidate Profile: Excellent English language skills Very good communication skills Knowledge of other foreign languages will be an add on. Undergraduate or Post-graduate in one of the relevant fields: Business Administration, Marketing, CRM Exposure towards market research projects will be an add-on. Ability to contact potential clients, partners as well as media. Team-oriented Enjoys working in an informal environment with a "growing company" culture Willingness to work from time to time over extended hours in order to achieve goals set by managers or customers Show more Show less

Should know to handle the customer, follow up, with regular calls & mails, if necessarry taking an appointment meeting one to one Professionalism, & Teamwork & Collaboration: Location : Jogeshwari West Mumbai - (MAHARASHTRA)

Key Responsibilities : - Conduct outbound calls to prospective customers to promote products/services. - Build and maintain strong relationships with clients to ensure customer satisfaction. - Identify customer needs and tailor solutions accordingly. - Maintain accurate records of customer interactions and sales activity in the CRM system. - Meet or exceed sales targets and contribute to team goals. - Provide feedback on market trends and customer preferences to enhance product offerings. - Collaborate with marketing and sales teams to optimize strategies for lead generation. Qualifications: - Proven experience in telesales or a similar sales role. - Excellent communication and interpersonal skills. - Strong negotiation and persuasive skills. - Ability to work independently and as part of a team. - Familiarity with CRM software and Microsoft Office Suite. - High school diploma; additional qualifications in sales or marketing are a plus.

Location : Panacorp Software Solutions, Nagercoil Job Summary : Panacorp Software Solutions is seeking a proactive Research Telecaller - Sales professional to connect with potential clients, explain our services, and drive sales. The role involves generating leads, maintaining client data, and converting leads into loyal customers. Key Responsibilities : - Conduct outbound calls to potential clients. - Identify and generate leads for sales opportunities. - Clearly explain our services to clients and answer queries. - Maintain accurate client information and sales records. - Persuade potential clients to use our services. - Convert leads into paying customers and build strong relationships. Requirements : - Strong communication and persuasive skills. - Proficiency in MS Office (Excel and Word). - Ability to manage high call volumes and maintain client data. - Freshers with good communication skills are encouraged to apply. - Any degree is acceptable.

Job Summary : Looking for a Telesales Representative to join immediately. The role involves contacting potential clients, promoting our services, and assisting them with their inquiries. This is a great opportunity for someone looking to grow in a dynamic, service-based environment. Key Responsibilities : - Make outbound calls to potential customers. - Promote our services and guide clients based on their needs. - Maintain accurate customer records and meet sales targets. Requirements : - Excellent communication skills in English. - Freshers or candidates with experience in telesales or customer service. - Looking for immediate joiners.

What You'll Do: - Make Calls: Contact potential customers and explain our products/services. - Answer Queries: Respond to customer questions in a friendly, clear way. - Set Appointments: Arrange meetings for the sales team. - Follow Up: Check back with customers for additional support or updates. - Record Details: Keep simple notes on customer conversations. What We Need: - Good speaking and listening skills - Basic computer knowledge - A positive and friendly attitude Education: - Any degree (freshers are welcome)

Responsibilities Generate and maintain customers of the travel trade segment through various sales activities like face-to-face sales calls, telephone calls, entertainment, etc. Implement and execute all sales objectives and action plans to reach and exceed set targets Establish parameters, quotes and negotiate travel trade contracts with operators or agents for transient and group business in connection with respective properties Promote and produce sales leads within its respective areas Maintain close communication with the events management team in the negotiation process of their accounts

The Business Development Manager plays a crucial role in driving growth by identifying and acquiring new customers within the designated zone. Your responsibilities will include conducting market research, customer acquisition, building relationships, and enhancing the organization's brand image to meet sales targets and expand the market. In this role, you will be responsible for market research and analysis, customer acquisition and pipeline development, customer relationship management, sales process management, as well as reporting and performance analysis. Your key responsibilities will involve conducting market research to identify industry trends, potential customers, and growth opportunities. You will prospect potential customers from various channels and generate a minimum of 200 new prospects monthly. Additionally, you will develop and manage a minimum of 150 potential customers quarterly for conversion and engagement. Customer profiling and needs assessment will be a critical aspect of your role. You will create customer profiles to understand their needs and identify pain points through needs assessment. Segmenting customers based on specific criteria will help prioritize outreach efforts effectively. You will be required to create tailored solutions and proposals that address customer needs and collaborate with internal teams to develop scientific content for effective communication. Managing objections and closing deals in collaboration with Zonal Managers will be essential for ensuring customer conversion. Account management will involve scheduling regular follow-up visits with existing customers to review their needs and satisfaction levels. Planning and executing business activities based on organizational needs and objectives will also be part of your responsibilities. Your role will also include managing the end-to-end sales process, logging all sales activities daily, and preparing reports on sales performance and market insights. Strong organizational skills, excellent customer service abilities, and proficiency in Microsoft Office applications are essential for success in this role. To excel as a Business Development Manager, you should possess a Bachelor's degree in business administration or a related field, along with a demonstrated track record of success in sales and key account management, particularly in the Healthcare sector. Strong communication skills, both written and verbal, are crucial, as well as the ability to establish and nurture relationships with key clients. Success in this role will be measured by metrics such as generating qualified leads, conducting meetings with potential customers, achieving conversion rates on proposals, and maintaining a minimum level of MSL productivity. A proactive attitude, result-oriented approach, and willingness to travel as necessary are also key attributes for this position.,

Regional Marketing Manager is responsible for overseeing marketing campaigns and initiatives to increase brand awareness as well as sales for an assigned region. This role is also responsible for driving new store launches and their sustenance and growth campaigns. ___ Notes: 1. Strong knowledge of digital marketing & know how of per marketing 2. Expert in market research analysis, customer segmentation, customer profiling 3. Marketing expertise in RFM, Retention, Loyalty 4. Ability to do or assist in media plan ( online and offline) 5. Activation experience a must 6. Expert in Analysis, Excel , Power BI, Data Decison to be made : Regional Located vs Centrally Located ____ Objectives Achieve Sales Targets: Lead and execute marketing campaigns to meet or exceed predefined sales targets for each store in the assigned rew regions containing around to 30 to 40 stores. Enhance Customer Insights and Market Understanding: Regularly analyze sales data to identify customer preferences and market trends, and use this data to inform marketing strategies. Strengthen Stakeholder Relationships: Serve as the single point of contact for Regional and Cluster Managers, facilitating seamless communication and effective marketing support. Improve Underperforming Stores: Identify and implement targeted marketing initiatives to turnaround the performance of stores that are not meeting sales expectations. Increase Brand Awareness in Local Markets: Develop and implement strategies to build and maintain brand presence in local markets, aiming to increase footfall and market share. Responsibilities: Develop and oversee sales-oriented marketing initiatives to enhance brand awareness and increase footfall in retail stores assigned. Regular store visits to meet customers, store manager, cluster manager and area manager and understand their marketing support requirements. Strategize and execute marketing plans for new store launches, encompassing pre-launch buzz, grand opening initiatives, and post-launch sustainability efforts. Ensure brand consistency across all marketing materials, campaigns, and in-store experiences. Identify underperforming stores and develop strategies to address issues, improve performance, and drive profitability. Responsible for setting up a strong network of vendors / agencies for various activities planned for the respective regions. Providing guidance and support to the marketing executives to achieve marketing objectives. Manage marketing budgets effectively, ensuring that all activities are completed within budget constraints and on time. Candidate Profile: Qualification Bachelor&aposs degree in marketing, business administration, or a related field is required; a Master&aposs degree is preferred. 4-6 years of retail marketing experience with earlier experience at individual store sales/marketing desirable Should have experience in working in the required region. Experience Experience in managing ATL & BTL marketing strategies for specific regions within a retail environment. Strong knowledge of marketing concepts and strategies. Proficiency in budget management and optimizing marketing budgets for ROI. Experience with market research, market entry strategies, and new market development. Strong knowledge of market trends and competition. Demonstrated sales growth for specific regions. Local Market Acumen Strong understanding of local market trends, customer behaviors, and competition. Ability to execute tailor marketing strategies to local market dynamics. Achievements A track record of consistently meeting or exceeding sales targets within the region. Successfully launched and expanded into new regional markets, resulting in significant revenue growth. Implemented cost-effective marketing strategies, leading to notable ROI improvements. Show more Show less

As a Virtual Relationship Manager in the Retail Liabilities department of the Sales hub, your primary responsibility is to deepen customer relationships and increase customer relationship value. You will achieve this by engaging with customers over calls, promoting mobile banking adoption, and driving initial logins on the Optimus app. Your focus will also include building up CASA value, acquiring new clients, and increasing the product holding per customer within your portfolio. Cross-selling pre-approved products like Credit Cards and other offers will be essential to enhance the products per customer metric. Customer profiling for mapped customers is crucial to offer suitable banking products based on their needs. Meeting the monthly operating plan targets is vital to improve scorecard rankings. Collaborating with other teams for closure of retail assets and trade transactions generated through client engagement will be part of your responsibilities. Your role also involves maintaining a customer-focused approach to ensure quick resolution of queries and complaints, aiming to achieve NPS benchmarks. Adherence to bank policies and compliance is non-negotiable. You will be required to pitch the benefits and eligibility criteria of the Relationship Banking program to customers and onboard them to the RB program. Additionally, you will assist in audits to ensure internal and external regulatory compliance and provide exceptional customer service to all clients, aiming to become their primary banker. Key success metrics for you include contributing to CASA Growth, Fee Income Growth, acquiring NTB Customer IDs, improving Net Promoter Score (NPS), increasing the number of customers who download the Optimus app, enhancing the products per customer metric, boosting cross-sell of assets products, increasing the average ORV, upgrading customers to the RB program, and creating family/groups within the program.,