JOB PURPOSE : To lead the collection strategy for the zone, in line with the broad objective of company policy. Driving incremental & step change improvements- with an objective of maximising collections, identifying alerts/red flags including high risk and high impact customers, therefore controlling loss rates and achieving cost efficiency Identify and deliver improvements to the range of account treatment and negotiation options available to collection agents. PRINCIPAL ACCOUNTABILITIES Major Activities Responsibilities include Home loans / Mortgages 90+ collections (NPAs)+ flows for entire Zone, include Collection, Repossessions of secured assets under SARFAESI, Field investigation and legal actions against delinquent customers Good knowledge of all legal procedures for recovery of overdues Identification and appointment of new agencies for collections, repossession, field investigations Initiating SARFAESI notices, executing bailable and non-bailable warrants Taking possession of secured properties through court orders Portfolio Management Handing a team of more than 100 people, direct and indirect reportees Conducting training to news sales /underwriting teams Training and development of the officers and collection managers Having tie up and establishing relations with local police officials SKILLS AND KNOWLEDGE (State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent). Educational Qualifications MBA or Equivalant Functional Skills Relevant and total years of Experience Overall 10-12 years with at least 5 years in the Mortgage Industry

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ZONAL COLLECTION MANAGER

Bengaluru

10.0 - 12.0 yrs

INR 4 - 7 Lacs

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