354 Business Excellence Jobs - Page 3

What you ll do: Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications: Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills: "1. Understanding of Eatons business processes & systems 2. Data entry skills, including proofreading 3. Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs 4. Microsoft office (Excel, Word, PowerPoint 5. Keyboarding skills required typing and 10-key. Minimum speed 35 WPM 6. Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills 2. Mathematical skills 3. Reasoning ability 4. Problem Solving Skills 5. Phone skills and customer communication skills 6. Out-of-the-box thinking 7. Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. 8. Understanding of Eaton Business Excellence Award (EBEA) requirements"

Overview: Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models. Responsibilities Own and lead the product roadmap and strategy for Dozee s product portfolio consisting of both devices and software applications. Champion the voice of the customer within Dozee, through deep understanding of customer needs (stated or unstated) and pain points. Work closely with design/UX to define solutions, interfaces and workflows that delight customers. Identify and define interfaces to clinical parameters that align with the needs of the users. Translate requirements to detailed specifications and work closely with engineering to ensure the right product is built. Collaborate closely with cross functional teams like sales, marketing, operations, and service to drive customer success. Define and own business metrics and OKRs for your product portfolio. Effectively communicate to leadership and get buy-in. Evaluate market opportunity, analyze competitive landscape and perform market research for your product space. Lead and mentor a team of PMs. Requirements 5-7 years of experience in Product Management preferably in the healthcare or technology sectors. Experience in launching and scaling products in the healthcare or technology domain, in the B2B space. Strong communication skills and demonstrated ability to influence matrix teams. Proven experience in team leadership and talent development. Demonstrated ability in designing and launching products focused on complete user experience. Demonstrated ability to make data driven decisions. Demonstrated ability to think both strategically and tactically. Knowledge of product management tools such as JIRA, Asana is a must. Knowledge on Business Intelligence (BI) tools is preferred. Vision & Mission Save Million lives with Health AI Dozee is India s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs. Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries . Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. Videos - Science Behind Dozee : Ballistocardiography & Artificial Intelligence - 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study - Dozee saves life of a mother at home - Leading Healthcare Game changers work with Dozee I - I ntroducing Dozee VS - Dozee Shravan - A clinical grade RPM service Dozee in News: Bloomberg - Oct 21, 2024 From AI Beds to Remote ICUs, Startups are plugging Indias health Gaps News18Oct 26, 2024 Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Ups Shravan Analytics India MagazineOct 29, 2024 Dozee Harness AI for Personalised Patient Care ET HealthWorldSep 16, 2024 We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare? BW healthcareworldOct 29, 2024 Dozees AI-Powered System Predicts Patient Deterioration 16 Hours in Advance A tertiary care hospital study published in JMIR , validated Dozee s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance , and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes. A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee s automation can potentially save 2.5 hours of nursing time per shift , improving workflow efficiency and allowing more focus on patient care. A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer , and there was a 43% increase in time for direct patient care. Research by Sattva , an independent consulting firm, demonstrates Dozees substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives , reduce nurses time for vital checks by 80% , and decrease ICU average length of stay by 1.3 days. Key Highlights - Founded : October, 2015 - Founders : Mudit Dandwate, Gaurav Parchani - Headquarters : Bangalore, India | Houston, USA | Dubai, UAE - Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures - Stage : Series A+ - Team Strength : 280+ - Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home. - Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified Achievements: - Forbes India 30 under 30 - Forbes Asia 100 to Watch - Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech - BML Munjal Award for Business Excellence using Learning and Development - FICCI Digital Innovation in Healthcare Award - Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award. To know more about life@dozee, click here . Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Quality.: Experience: >10 YEARS.

About the Role The In-force Management Analyst works with a high level of autonomy and ownership, operating in Bangalore and supporting the In-Force Management Team in EMEA. You will be responsible for supporting In-force Management in monitoring and supervising special & complex Reinsurance accounts. This role requires a keen eye for detail, as you will be reviewing Reinsurance accounts, including complex Sliding Scale Commission calculations, Profit Commissions and everything around cedent reporting. You will be tasked with overseeing all activities that are due and managing schedules for contractually agreed tasks. Additionally, you will support the In-Force Managers by monitoring the Reinsurance portfolio by taking ownership of Commutation and Analytics tasks. These activities may involve: Collaborate closely with the global In-Force Management Teams mainly in EMEA but also in APAC & Americas. Collaborate and actively exchange with the global Technical Accounting Teams. Monitoring and supervising special & complex Reinsurance accounts and its Contract Structured Elements (CSEs). Support the proactive monitoring of the P&C Re In-force portfolio to help avoid surprises in business performance, providing portfolio analytics for monitoring and steering the Underwriting (UW) Portfolio. About the Team Our newly formed In-Force team in Bangalore will report into local P&C Re UW Transformation, with a strong dotted-line into P&C Re In-Force Management. We are proud to be a culturally diverse team working in a dynamic environment that has a major impact on the strength and performance of Swiss Res reinsurance business. The division comprises Claims Management, Technical Accounting, Business Services, Business Excellence (Governance, Data Enabling, Consulting), Transaction Management and In-force Management. The In-force Management team focus is on maintaining the portfolio in a healthy state and supports Swiss Res P&C business growth objectives in a sustainable manner. We aim to bring value in terms of profit, efficiency, control, and benefit for our clients. Now you can become a part of this dynamic team! We are an engaged, highly motivated and agile group of individuals with a distinct financial foresight and a flair for creativity and problem solving. By effectively applying our skills and collaborating across functions, we make a difference to our partners and generate value in our portfolio both for our clients and partners. About You You are solutions-driven with proficient technical abilities & expertise, creative and innovative!. Effective communication skills, along with appetite to learn the business function and support in data analytics and dashboards. Additional requirements: Highly motivated, actively engaged and pro active, very good team player. Domain exposure to the Property & Casualty (Re)insurance industry. Knowledge in Claims, Portfolio Management, Underwriting Data Analytics skills, high interest in numbers, tables & data crunching. Intermediate level of expertise in tools like Excel. Power BI knowledge both from data model perspective and building dashboards About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134732

Job : Chat Process Associate 47285 Kolkata Jobs in Kolkata (J49408)- Job in Kolkata Chat Process Associate 47285 Kolkata (Job Code : J49408) Job Summary Chat Process Associate 47285 Kolkata BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other ITES / BPO / KPO / Customer Service / Operations Key Skills: Company Description Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world``s most established communications company, employing around 100, 000 people in 170 countries around the world. Their principal activities include: - Networked IT services globally - Local, national and international telecommunications services - Broadband and internet products and services - Converged fixed/mobile products and services They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age, helping people create, collaborate and communicate better than ever before. Specialties: Telephony, Networking, Cloud Services, Unified Communications Job Description Requirements : Mandatory one year experience in international sales business. Excellence communication and negotiation skills. Proficiency in using messaging platforms and CRM software. Minimum typing speed 30 wpm with 90% accuracy Why this job matters Role involves working on chat, back office & Voice (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer experience / satisfaction and operational targets including quality measures Skills required for the job Provide Experience in customer service in a Call Centre environment Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multi-tasking skills Good questioning and listening skills Good empathy and customer ownership skills Good cross-cultural awareness to be able to effectively communicate with UK customers Good objection handling/diffusing/complaint handling skills Good customer interaction skills with the ability to recognise the customers needs Good self-management (Attendance/Break Management/Adherence/AHT/Wrap) PC literate with good system navigation skills Good Data input skills Good Problem solving Key Responsibilities To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process To maintain queue levels to agreed SLA targets levels To achieve and maintain a good knowledge/capability. When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community Adhere to relevant shift patterns and break schedules Take responsibility for personal development and drive own performance

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Financial Services Unit Aditya Birla Finance Ltd. Location Mumbai Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job Portfolio Manager : ESB B2C B2B OGL Reports to: Poornata Position Title Area Collections Manager : Partnership Portfolio Function Risk Reports to: Function Collections Department Risk & Legal & Collections Reports to: Department Risk & Legal & Collections Designation of the Employee: Partnership Portfolio Manager. Manager s Designation: VL / RCM Date of writing/ Updation of JD 20 th Jan 2023 1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters) To manage the collections process at a Location level, primarily to manage partnership portfolio. To liaise with external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant regulations. 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. Other Quantitative and Important Parameters for the job Digital Book is a small ticket higher bounce rate book on account of the construct of the segment and borrower profile Bkt resolutions of delq accounts through collections agencies for a particular location. Strong vintage in handling delq customer of unsecured segment. Ability to drive and motivate collections agencies with focus on Small Ticket Collections portfolio. 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section ( (Max 3975 Characters) Organization Context Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec 20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45, 560 Crores. ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division. ABFL is rated AAA by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII. Job Context Collections function carries out monitoring of client wise exposure and portfolio exposure to identify early warning signals of stress and to minimize NPAs. This monitoring is done by dedicated teams who specialize in managing delinquent customers who have come under financial stress due to unfavourable market events / changes in business patterns and as well as from those customers who have intentionally stopped payment of dues with mala-fide intentions. It also carries out overdue loan recovery from defaulting clients. The Small ticket segment comprises primarily Digitally sourced accounts with ticket sizes ranging 10k 5 lacs. This role is responsible for enhancing business profitability through effective management of the delinquent portfolio in the respective zone. The incumbent will be accountable for field collections for the customers in the region. For this segment, the collections model would primarily be an Agency Model for flows. The incumbent needs to have a strong understanding of small ticket business and challenges on the debt-management process. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas ( Max 1325 Characters) Supporting Actions ( Max 1325 Characters) Bkts Resolution and Inventory Management Monitor and Control Bucket resolution. Drive higher resolution rates resulting in reduced Stage 2 and 3. Daily monitoring and regular reviews of delinquent portfolio Collections Agency Management Liaise with agencies to drive collections processes efficiently. Oversee selection processes for external agencies Continuously monitor agency performance against set parameters and targets. Exercise adequate control on agencies to ensure collection of overdue debts in a timely manner 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) TM Portfolio - Collections Manager : To manage the collections of portfolio of a Digital Partner in a location of Tier 2-3 cities, working with non-performing defaulting borrowers to create optimum recovery solutions. To liaise with external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant regulations. 6) Relationships : Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type Frequency Nature Internal National Collections Manager, Area Collections Managers Daily / regular Portfolio update and alignment of strategy and activities Credit/ Policy Teams Weekly Updation of Collections Cases, MIS, Bounce details etc. Updates on policy changes. Legal Team As needed Litigation requirement for Delinquent borrowers. External Collections Agencies and Vendor Partners Regular Visits / discussions on portfolio, Reviews, case updates, payment recon. Customers As needed Escalations and follow-ups. 7) Organizational Relationships : Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. SIGN-OFF : Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record. Job Holder Reports to (Manager) Name Date of Entry / Approval

We are seeking a dedicated and experienced CRM Manager to oversee the administration, adoption, and ongoing improvement of Salesforce CRM across RINAC India Limited. Job Summary: We are seeking a dedicated and experienced CRM Manager to oversee the administration, adoption, and ongoing improvement of Salesforce CRM across RINAC India Limited. The ideal candidate will be responsible for providing prompt user support, maintaining CRM hygiene, conducting training, generating analytical reports, and ensuring the CRM system aligns with business objectives. The role demands strong communication, technical acumen, and process orientation to support and scale CRM usage efficiently. Key Responsibilities: 1. Basic Troubleshooting Support Provide first-line technical support for Salesforce users within the organization. Resolve user issues within 24 hours; for major issues, escalate to the Salesforce implementation partner and ensure resolution within 48 hours. Minimize CRM downtime and maintain business continuity by proactively monitoring system performance. Maintain clear communication with users regarding resolution timelines and outcomes. 2. CRM Data Hygiene Optimization Ensure CRM data integrity by managing duplicate records and maintaining a clean and accurate database. Optimize storage by regularly auditing and deleting obsolete or redundant files, attachments, and records. Implement data quality standards and perform monthly and quarterly hygiene checks. 3. Training User Enablement Conduct virtual and in-person training sessions for Salesforce users across departments. Onboard and train new employees on Salesforce functionality, best practices, and role-specific use cases. Develop user manuals, help guides, and knowledge base documentation to promote self-service learning. 4. Reporting, Analytics CRM Adoption Audit Generate and circulate customized reports and dashboards for sales teams, leadership, and other stakeholders. Track CRM adoption across teams and conduct monthly and quarterly audits. Analyze CRM usage trends, identify gaps in adoption, and present actionable insights to improve engagement and ROI. 5. Salesforce Development Customization Collaborate with cross-functional teams to gather requirements and create customized dashboards and workflows as per business needs. Work closely with Salesforce consultants and developers to implement enhancements as defined in RFPs or internal roadmaps. Maintain a consistent process for capturing user feedback and continuously improving the CRM interface and experience. Key Skills Qualifications: Bachelor s degree in Computer Science, Business Administration, or related field. Minimum 3 5 years of experience in Salesforce administration or CRM management. Salesforce Administrator certification preferred. Proficiency in data analysis and CRM reporting tools. Strong communication, problem-solving, and project management skills. Ability to work cross-functionally with sales, marketing, IT, and senior leadership. Experience working in a manufacturing or B2B sales environment. Familiarity with RFP-driven system enhancements and vendor coordination. Why Join RINAC India Limited As a leader in innovative cold chain and turnkey solutions, RINAC offers you the opportunity to work on impactful digital transformation initiatives while supporting a nationwide sales team. If you are passionate about leveraging technology to drive business excellence, we welcome you to be part of our team.

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Geographic Info. Systems(Car support) Experience : 10 YEARS.

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Investment Banking(CLM) Experience : 5-8 Years.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Delivery Assurance. Experience: 5-8 Years. >

Job Description Drive ‘Six Sigma molecules program’ & Continuous improvement projects at all API sites Monitor the process of six sigma projects across all sites and ensure action closure To co-ordinate and interact with functional departments for the smooth execution of projects Provide technical guidance, support and oversight to trouble shooting issues to site team Ensure sustenance of closed projects and knowledge management Explore & initiate Automation, Digitalization across sites wherever necessary for business Support capability improvements by deploying specialist scientific and technical competence Work Experience 6 to 10 Years Education Graduation in Chemical Engineering Post Graduation in Pharmacy or Chemistry Competencies Developing Talent Innovation & Creativity Result Orientation Strategic Agility Process Excellence Customer Centricity Collaboration Stakeholder Management

Role & responsibilities Preferred candidates who have worked with Japanese manufacturing companies. Job profile as below: Strategy: Providing direction to achieve the desired long-term and short-term objectives Develop strategies to identify areas within the manufacturing process to utilize cost-saving opportunities including reducing waste, optimizing energy consumption, or streamlining production processes. Monitor manufacturing performance against yield targets related to production volume and product quality and ensure variations from targets are promptly addressed. Conduct root cause analysis to identify issues affecting yield and implement corrective actions. Explore opportunities to automate repetitive tasks within the manufacturing process which can improve productivity and reduce labor costs. Operations Executing the strategies to achieve the business goals Operations: Executing the strategies to achieve the business goals Implement strategies to improve operational efficiency, such as minimizing machine downtime, optimizing resource allocation, and reducing material waste to save cost. Develop and maintain standardized operating procedures for manufacturing processes to help ensure consistency and reduce variability. Utilize data analysis and reporting tools to monitor KPIs, identify trends, and make data-driven decisions to improve manufacturing processes. Establish and maintain rigorous quality control measures to ensure that yarn production consistently meets or exceeds industry standards and customer expectations Preferred candidate profile Key Performance Indicators Cost Savings Adherence to yield targets Process Automation and Improvement Rate Process Standardization Rate Qualifications: BE/B.Tech in mechanical, textile, industrial engineering, or a related discipline MBA/ MS/ Masters in Operations, Supply Chain, or any other related field Skills and Competencies: Extensive experience in leadership positions in manufacturing operations Certifications in Six Sigma, TQM, lean manufacturing etc. Skills and Competencies Strong leadership skills Effective analytical & problem-solving skills Excellent communication & interpersonal skills Proficiency in project management methodologies A deep understanding of manufacturing processes and machinery Experience in managing and driving change initiatives

Role Summary Aurolab is on a transformative journey to embed process excellence and digital thinking across its operations. As part of this initiative, we are seeking a highly driven Process Specialist / Process Lead who will lead business process reengineering (BPR) and process automation initiatives across manufacturing, supply chain, finance, and customer-facing functions. This role will be instrumental in mapping core processes, identifying inefficiencies, implementing redesigns, and driving cross-functional collaboration to enable scalable, technology-backed operations. The role will closely collaborate with IT and functional heads to bridge the gap between process needs and system capabilities. Key Responsibilities 1. Business Process Mapping & Redesign Analyze and document existing business processes using industry-standard tools (BPMN, ARIS, Lucidchart). Identify gaps, bottlenecks, and inefficiencies across functions. Design future-state process flows aligned with business objectives. 2. Business Process Reengineering (BPR) Lead BPR initiatives in functions such as Order-to-Cash (O2C), Procure-to-Pay (P2P), and Production Planning. Apply ECRS methodology (Eliminate, Combine, Rearrange, Simplify) to drive process simplification. Collaborate with process owners and TPM leads to ensure alignment with ground-level execution. 3. Process Automation & Digitization Partner with IT to translate redesigned processes into automation workflows using tools like Camunda or equivalent BPM engines. Evaluate opportunities for AI, RPA, and ML-based interventions for process enhancement. Ensure seamless ERP integration (Microsoft Business Central / SAP) with process maps. 4. Change Management & Capability Building Work with department heads to ensure buy-in for new processes. Support change adoption through structured training, documentation, and review forums. Facilitate workshops and learning sessions on process fundamentals and ERP awareness. 5. Performance Monitoring & Continuous Improvement Define KPIs to track efficiency, turnaround time, and compliance. Monitor post-implementation outcomes and iterate based on data. Foster a culture of continuous improvement through lean thinking. Qualifications & Experience MBA or PG in Operations / Strategy / Industrial Engineering. Bachelors degree in Engineering, IT, or related discipline. 8+ years of experience in process design, optimization, or digital transformation. Prior exposure to manufacturing or medical devices sector preferred. Strong command of BPR tools (Camunda or equivalent), and ERP platforms (SAP / Microsoft BC). Familiarity with Lean Six Sigma, Kaizen, or ISO/TQM frameworks. Desirable Certifications Lean Six Sigma Green/Black Belt PMP / PRINCE2 Certification in BPM / Camunda / Process Mining tools Key Competencies Analytical thinking and structured problem-solving Strong interpersonal and stakeholder management Process orientation and eye for operational detail Change leadership and cross-functional influence This role is a critical enabler in Aurolab's journey towards operational scalability, digital maturity, and long-term value creation.

Job Description : Branding & Marketing Manager Location : Pune, Viman Nagar Department: Marketing & Branding Role & responsibilities: Develop and implement long-term branding strategies to strengthen brand awareness and equity. Ensure brand consistency across all communication channels and materials. Lead Management Oversee lead generation campaigns across digital and offline channels. Collaborate with sales and CRM teams to optimize lead qualification and conversion. Business Excellence & CRM Tools Coordinate with Business Excellence teams to manage software implementation and CRM platforms. Improve marketing automation and workflow efficiency using CRM insights. Digital Marketing Lead SEO, SEM, social media, email marketing, and content marketing efforts. Monitor digital campaign performance and optimize based on analytics. Graphic Designing & Content Manage creative teams for brand visuals, digital creatives, brochures, and internal branding assets. Approve and ensure quality control of all design and brand materials. Events & Exhibitions Plan and execute internal and external events, trade shows, webinars, and customer engagement programs. Liaise with vendors, agencies, and internal stakeholders for successful event delivery. Pre-Sales Support Collaborate with the business development team to prepare impactful presentations, proposals, and RFP responses. Develop and maintain pre-sales collateral and case studies. Publications & Communications Lead the development of newsletters, press releases, and internal communications. Oversee publication of articles, blogs, whitepapers, and marketing documents. Key Skills & Competencies: Strong leadership, coordination, and project management skills. Proficiency in marketing tools (CRM, automation, design, analytics). Strategic thinking with attention to detail. Excellent communication and interpersonal skills. Knowledge of branding trends and digital innovations. Qualifications & Experience: Bachelors/Masters degree in Marketing, Communications, or related field. 5-7 years of relevant experience in multi-vertical marketing roles. Prior experience in managing cross-functional marketing teams is preferred.

Hiring for EA to Unit Head for leading Chemical Industry at Bharuch Designation: Asst Manager Experience: 2+ Years Education: BE /B.Tech Location: Bharuch Role & responsibilities Having experience in supporting Unit Head office is must 1. Supporting for technical discussion and calculations for the unit. Learn and understand act & laws pertaining to environmental protection & hazardous waste handling. Work & formulate the schemes and conduct trials for environment improvement, waste generation reduction & handling. 2. Ensuring documentation of performance guarantee and scope with vendors 3. Mass and heat balances of processes for understanding and finding opportunities for improvement in process control, simplification, cost reduction. 4. Support UH office in day to day activities Safety and Environment- To plan and ensure implementation of safety systems and procedures in respective section so as to ensure the target of "zero accident" and ensuring long term sustainability in the department. 1. Ensuring HAZOP of project 2. Risk assessment of critical activities specially hooking up with existing facilities 3. Adoption of cleaner technologies such as WSA, CAP. 4. SOP Finalization ISO and Business Excellence quality standards Compliance and Internal Customer satisfaction- 'To develop and maintain ISO and Business Excellence Standards. 1. Environment Improvement Air & Water, Sulphur to air Plan in new project LD 2. Measurement: Planning & formulation of scope and schemes, Reduction of Chemical sludge generation of ETP. Interested candidate can share their CV on hr3@sarthee.com or call on 9033033650

1Role & responsibilities : 1.Lead consulting assignments and deliver business value to the customers through quality initiatives. 2. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment. 3.Drive benchmarking and best practices deployment across accounts. 4.Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. 5. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. 6. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. 7. Drive projects to improve and maintain the profitability of the process.Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. 8. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. 9. Drive standardization practices and ensure strict compliance in internal and client defined processes. 10. Ensure all process metrics are met. Preferred candidate profile 1.Excellence head with a demonstrated history of working in the outsourcing/offshoring industry. 2. Experience in managing Quality/ Process Excellence initiatives for Large Engagements. 3. Must have led/ driven six sigma and lean projects. 4. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc. 5. Must have worked in cross functional teams and demonstrated ability to drive change in the process. 6.Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers. 7. Well versed with MS Office Excel and PowerPoint. 8. Exposure in driving high impact transformation projects involving technology and process re-engineering. 9. Certified BB from a recognized institute (Preferred), Green Belt mandatory. 10.Worked on Process Improvement projects.

Position: Lead Business Excellence Employer: NSE Listed Company with multiple sites. Based at Taloja Site, you will be leading Business Excellence function for Speciality Chemical Manufacturing sites (3). Place of Work : Mfg Site This is a leadership role for Business Excellence with reporting to the SBU Head. It's two Saturdays off. Working from a Mfg Site Level : AGM / DGM Qualification: BE/B.Tech in Chemical Engg Client is strictly looking for BE / B. Tech in Chemical Engg. Regular / Full Time only. Experience: 14 years to 20 years in Operational Excellence / Business Excellence CTC can go maximum to Rs 45 Lacs per Annum (Including Variable pay). Candiadtes at higher CTC should ignore this post. Location: Taloja / Navi Mumbai Transport Provided Industry: Speciality Chemical / Crop Sciences / Agri Crop company or Fertiliser / API / Bulk Drugs / Pharma / Petrochemicals . Responsibility: Process Improvement: Lead the identification, design, and implementation of process improvement initiatives across production, supply chain, and support functions. Utilize Lean, Six Sigma, and other best practices to streamline processes, reduce waste, and enhance productivity in manufacturing and business operations. Continuous Improvement Culture: Foster a culture of continuous improvement throughout the organization. Mentor and train cross-functional teams in process improvement techniques, encouraging employee participation in initiatives like Kaizen events, daily problem-solving, and efficiency workshops. Process Standardization & Documentation: Develop and standardize operating procedures and best practices for core manufacturing and business processes. Ensure that process improvements are documented, communicated, and effectively implemented across relevant teams. Project Management: Oversee the execution of key process improvement projects from start to finish. Collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and in alignment with business goals. Performance Monitoring: Track and report on key performance indicators (KPIs) related to process efficiency, quality, cost reduction, and other operational goals. Regularly review performance data and refine processes as necessary to maintain continuous improvement. Benchmarking & Best Practices: Conduct benchmarking exercises to compare company performance against industry standards and competitors. Recommend best practices and emerging technologies that can enhance operational performance in the manufacturing process.

About SKF SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence. SKFs solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms. To know more, please visit: www.skf.com/in About Technology Development The TD team for ISEA is focused on Customer Product development & Engineering, Innovation for the region, rollout of new technologies for the region, testing, Failure Investigation, scaleup from POC to series production, Portfolio Management etc. TD Competencies Engineering & Research Centre Product Development & Engineering - This division brings out conceptual/detailed designs to support BOH/ETO activities based on customer specifications. Technology trends like digitization of workflows, e- Aviation, Sensorization, Product localization, Design automation, Agile, DFX and Model based designs, (MBDs) have increased the operational efficiency and application productivity. What our customer gain from this is efficient digital data exchange, traceability and flexibility in design changes, reduced carbon footprint and higher performance products. Testing: Group Testing Services is a trusted partner in design, process and supplier validation. The testing team ensures greater focus on customer requirements, quality and operational efficiency. This entails greater support for SKF s processes in a faster manner by applying global test standards, adapted to local customer specific requirements. Global Metallurgy & Chemistry Laboratory (GMC) Future Factory (Manufacturing 4.0) - Working on World class manufacturing - Lean, Green, Digital. Manufacturing Process & Development - We support factories in the areas of process development (Heat treatment), machine building, Advanced Manufacturing - HT simulations, Additive Manufacturing, Vision Inspection etc. We are working on building innovative solutions on machines (measurement/ assembly/ clean manufacturing) and focusing on Scaling technologies like 3D printing and Camera based Inspection system with automation. Connected Technologies- develop new products for connectivity and sustain it. We work on sensor technology and data integration. This help customer for predictive maintenance of their assets. SKF Purpose Statement Together, we re-imagine rotation for a better tomorrow. By creating intelligent and clean solutions for people and the planet JOB DESCRIPTION Job title: PLM Specialist Reports To : PLM Application Services Manager Role Type: Individual Contributor Location: Bangalore Role Purpose : The PLM Team, part of Innovation & Business development, plays a key role in establishing the SKF Vision A world of reliable rotation , by supporting the SKF Business Community in the management of the Technical Product Information in the Innovation Processes in the best way. The team has a leading role in the implementation of Best Practices in the usage of MCAD and PLM in SKF We are seeking a highly motivated and customer-focused Junior PLM Specialist to join our team. In this role, you will be instrumental in supporting our end-users across our Product Lifecycle Management (PLM) and Mechanical Computer-Aided Design (MCAD) systems, including Windchill, Creo, and their SKF customizations. You will be a key player in ensuring our engineering and design teams can leverage these tools effectively to achieve their objectives. Key Responsibilities: Business Support 50% Support the SKF Development and Engineering community worldwide in the use of Windchill PDMLink & and Creo Be able to conduct Basic induction training of Windchill PDMLink application usage for new hires in the PE/PD Community Escalate issues in a timely fashion to the PLM Operations Team to ensure Business visibility Effectively communicate with supplier in elaborating issues and finding common grounds for resolution Ensure that the Support & Staging process is followed for every support ticket Create and regularly update all support tickets in ServiceNow. Development of Best Practices 20% Using the knowledge acquired by supporting the PLM/MCAD user community in SKF, create Suggested Techniques and Frequently asked Questions documents for the application concerned to ensure effective use of the system in the business community Share the best practices created on the PLM Services webpage Application Configuration 10% Support the Operation Product team by participating in different application tasks planned for the sprints and PI. Understand the Staging concept and progress towards moving the solutions created on the Development server into Production Identify pitfalls if any during the configuration and feedback to the Implementation Specialist Competency Development: 10% Conduct self appraisal to identify competency gaps. Show the willingness and self-drive to upgrade the technical competency on regular basis. Adhere to competency development plan drawn out in consultation with PLM Services Manager. Active participation in knowledge sharing sessions and group learning sessions. Develop competencies as per Individual Development Plan (IDP) and review the IDP on regular basis. Process Adherence :10% Work in iterative development environment and follow the process as defined in QMS. Should be committed to regularly update Service Now for support purpose Participate in Operation review meetings and act on the deviations, if applicable Skills Required: Basic PDMLink, Creo and WGM usage Working knowledge of any Bug tracking & End user support tool(ServiceNow) Execute User Acceptance Tests prior deploying to Production An understanding of customization principles is essential, particularly as they relate to SKF customizations. Exhibit strong analytical and problem-solving capabilities, characterized by a systematic and logical approach to issue diagnosis and remediation Candidate Profile: Bachelor s degree in mechanical or industrial engineering stream. 3-6 Years of relevant functional work experience Being an individual contributor, the position holder is an epitome of Doing things correctly & Right from me . Highly motivated & self-initiator with good communication skills with the ability to work effectively in a team environment; and, Ability to work within a fast-paced environment with changing priorities. Ability to work in a volatile, uncertain, complex & ambiguous (VUCA) environment. About SKF SKF has been around for more than a century and today we are one of the world s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.

business form Stall designing and Fabrication for Exhibitions from Corporate PSU’s, Govt Sector Agencies for International Exhibitions. 2. Preparing and presenting proposals for stand design and fabrication for international clients/ participants.

Vacancy in Business Excellence Department Position: Senior Manager Business Excellence Experience: 8–25 Years CTC: Up to 35 LPA Qualification: B.Tech (Any Specialization) Industry Type: Iron & Steel / Metals & Mining / Power / Manufacturing Job Description: We are looking for a seasoned professional to lead and implement Business Excellence practices across our operations. The ideal candidate will drive transformation through TPM, TQM, Deming , and other continuous improvement methodologies to enhance quality, reliability, and operational efficiency. Key Responsibilities: Drive Business Excellence strategy using TPM, TQM, and Deming frameworks Lead plant-wide implementation of Continuous Improvement and Lean Manufacturing initiatives Manage TPM pillars like Planned Maintenance, Autonomous Maintenance, and Quality Maintenance Apply PDCA cycle , Root Cause Analysis (RCA) , and Kaizen for sustained improvements Improve Overall Equipment Effectiveness (OEE) and reduce breakdowns through reliability initiatives Ensure compliance with ISO 9001 , and maintain robust Quality Management Systems (QMS) Guide teams in Six Sigma tools (Green/Black Belt) and Statistical Process Control (SPC) Prepare the organization for Deming Prize and other quality excellence recognitions Foster a culture of operational discipline, waste reduction, and customer-focused quality Key Skills & Keywords: Business Excellence | Operational Excellence | Continuous Improvement Lean Manufacturing | Six Sigma (Green Belt / Black Belt) Total Productive Maintenance (TPM) | Planned Maintenance | OEE Total Quality Management (TQM) | Quality Management System (QMS) Deming / Deming Prize | PDCA Cycle | Root Cause Analysis (RCA) Kaizen | 5S | SPC | Process Optimization Equipment Reliability | Zero Breakdown Strategy | ISO 9001 Work Schedule: 6 days a week (Monday to Saturday) 9:30 AM to 6:00 PM

Insight Direct India is seeking a highly motivated Manager, Business Excellence to join our team. In this pivotal role, you will drive simplification across the organization, build a strong quality DNA within all teams, streamline processes, and champion standardization initiatives. About the Role As a Manager, Business Excellence, you will: Conduct internal audits for business and enabling areas based on agreed minimum standards. Partner with practice leads/managers to identify key improvement opportunities. Lead improvement initiatives across the firm to enhance efficiency and effectiveness. Conduct quality trainings , thereby instilling a quality DNA within the organization through methodologies like Lean, Six Sigma, ISO, and ITIL . Lead knowledge management initiatives , including documenting customer success stories and customer journey mapping. Establish a best-in-class quality framework for delivering a consistent and predictable operational framework. Drive a standardized service level measurement framework at both practice and client levels, encompassing definitions, data capture, and reporting. Collaborate with relevant stakeholders to drive action plans based on feedback received through NPS/CSAT. What You Can Expect We're legendary for taking care of you, your family, and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location even an international destinationfor up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Access to a Learning Platform and Certificate Reimbursement. Shift Allowance

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that affect release scope, schedule and quality and bring to the table potential solutions. Make sure that all integration solutions meet the client specifications and are delivered on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Business change adoptionDevelop and deploy change management approach including stakeholder analysis, change impact analysis, communication plan, sponsor roadmap, coaching plan, training plan, resistance management plan and adoption plan. OCM COEBuild Lenovo corporate-level change management competency and change mindset, culture. Provides technical guidance to the business in area of expertise. Understands how areas within departments integrate to drive functional or business unit objectives. Provides some input on technical direction and strategy Preferred technical and professional experience Excellent communication written and oral and interpersonal skills. PROSCI, APMG Certification. Creating communication plans/strategies sending impactful communication building narratives around progress, measures and KPIs understanding how to utilize different comms channels

Work Experience Relevant working experince in the renowed Generic companies for 8 - 10 years. Education Post Graduation in Pharmacy Graduation in Pharmaceutical Technology or Chemical Engineering Competencies Developing Talent Innovation & Creativity Result Orientation Strategic Agility Process Excellence Customer Centricity Collaboration Stakeholder Management

Roles and Responsibilities : Develop and implement process excellence strategies to drive operational efficiency, quality, and customer satisfaction across the organization. Collaborate with cross-functional teams to identify areas for improvement and design solutions using lean six sigma methodologies. Lead project teams in executing process improvements, ensuring successful implementation of new processes and procedures. Analyze data to measure performance metrics and provide insights for continuous improvement initiatives. Job Requirements : Certified Black Belt in Lean Six Sigma or equivalent certification. Minimum 10-18 years of experience in IT services & consulting industry with a focus on business excellence, process improvement, or operational excellence. Proven track record of implementing process re-engineering projects resulting in significant cost savings or improved customer satisfaction.

Integrated Role: 50% Business Excellence and 50% Risk Program Leader Business Excellence Team (BET): Diversified team - experience in Sales, Delivery & Operations, Technology, Law, HR, Finance etc. In-House Consulting Team to drive strategic and tactical objectives of Leadership Be a support team for CEO, WEB & WEC as Change Agent, Catalyst and Co-Ordinator to drive business impact projects Role of a BET Member Study issues Deep Dive including conduct root cause study Find Solutions jointly with the Business owners including thru external benchmarking Change Agent Drive System changes, process changes and technology adoption Catalyst Track implementation and adoption Program Manage End to end co-ordination of the program ERM Risk Program Leader/Manager The ERM manager will play a key role in implementing and overseeing the organizations risk management programme. framework.He/She will be responsible for working with process owners in identifying, assessing and mitigating the risks as well as designing and implementing continuous monitoring of critical risks by the first line of defence. He/She will be responsible for performing independent stress testing and sharing findings with management. The incumbent will work with central team in infusing technology in risk management, defining and implementing system based rules for stress testing. Role Responsibilities: Collaborate with Functions on risk identification, assessment, and mitigation Helps prepare and execute continuous monitoring of identified risks Develop and implement stress testing frameworks Conduct regular stress testing and identify process gaps and anomalies Prepare and present detailed reports on stress test results to senior management Continually improve the stress testing program to adapt to changing risk landscapes Lead and support on automation/AI initiatives