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Business Development Specialist - French Speaker

Business Development Specialist - French Speaker

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Tide Software

0 - 3 years

2 - 5 Lacs

Hyderabad

Posted:1 month ago| Platform:

Apply

Skills Required

Health insurance Administration French Telesales Agile German Customer service Troubleshooting Team building Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders.

ABOUT THE ROLE

As a Business Development Executive you will:

Drive market expansion Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs.
Convert leads into active members Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience.
Build strong relationships Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services.
Ensure compliance and troubleshooting issues Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met.
Maximize upselling opportunities Stay up to date with our product offerings and use your consultative sales approach to recommend additional services that align with the needs of prospective members.
Provide valuable insights Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements.

WHAT WE ARE LOOKING FOR

As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric thinking, and adaptability to convert high-interest leads into active members.

We are looking for someone who:

Has native-level proficiency in spoken and written French to engage effectively with our target market
Brings experience in telesales, business development, or customer service, with a proven ability to convert leads into customers
Is target-driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities
Is a proactive self-starter, comfortable working in a fast-paced and evolving environment
Thrives in an agile setting, adapting to shifting priorities, new products, and changing market dynamics
Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns
Has strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes
(Ideally) has knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech sector
(Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows

WHAT YOU WILL GET IN RETURN

Competitive salary
Self & Family Health Insurance
Term & Life Insurance
OPD Benefits
Mental wellbeing through Plumm
Learning & Development Budget
WFH Setup allowance
12 days of Casual leaves
12 days of Sick leaves
3 paid days off for volunteering or L&D activities

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Business Development Specialist - French Speaker