Business Development & Sales Manager(female)

Ideal Candidate Profile

• Confident, well-groomed, energetic, and active.
• Strong communication and people-handling skills.
• Sales-driven with the ability to speak loudly and clearly.
• Leadership qualities with a strong customer focus.
• Ability to multitask and work.
• Presentable, responsible, and community-oriented.

1. Operations Management

• Oversee daily operations of the gym and beauty parlour.
• Ensure studio cleanliness, hygiene, equipment readiness, and facility maintenance.
• Monitor stock levels and ensure timely procurement.
• Supervise service delivery and ensure SOPs and checklists are followed.
• Support smooth workflow across departments.

2. Human Resource Management

• Recruit, train, and manage gym and beauty staff.
• Prepare staff schedules and ensure shift coverage.
• Conduct staff meetings and daily briefings.
• Handle staff welfare (PF, ESI, leaves, incentives, attendance).
• Maintain grooming standards and staff performance evaluations.

3. Customer Experience & Client Relations

• Ensure exceptional customer service throughout the client journey.
• Greet clients warmly and provide personalised assistance.
• Handle complaints professionally and resolve issues promptly.
• Maintain client records, membership follow-ups, and renewal tracking.
• Collect and analyse customer feedback to improve services.

4. Sales & External Relationship Building

• Promote studio services to walk-ins, enquiries, and nearby businesses.
• Visit local cafés, boutiques, tuition centres, and women-centric shops to attract new clients.
• Distribute brochures, flyers, and promotional materials.
• Build and maintain relationships with influencers, community members, and local partners.
• Convert enquiries into confirmed sales (memberships, packages, beauty services).
• Achieve monthly sales targets set by the management.
• Engage confidently and actively to increase conversions.

5. Community Building & Marketing Coordination

• Plan and manage monthly community events (workshops, fitness demos, beauty talks, women’s meetups, etc.).
• Maintain customer engagement through WhatsApp groups, follow-ups, and reminders.
• Collect client testimonials (with consent) and support social media promotions.
• Promote seasonal offers, packages, and referral programs.
• Execute loyalty programs and membership drives.

6. Business Development Responsibilities

A. Lead Generation & Client Acquisition

• Generate new leads through community outreach, referrals, and social media engagement.
• Convert leads into appointments, memberships, and package sales.
• Maintain daily/weekly lead and conversion reports.

B. Market Research & Competitor Analysis

• Monitor competitor offerings, pricing, promotions, and new trends.
• Share monthly insights and improvement recommendations.
• Identify potential market gaps and new service opportunities.

C. Partnerships & Local Networking

• Build collaborations with local businesses (schools, colleges, offices, ladies’ groups).
• Arrange tie-ups for bulk packages, workshops, and beauty camps.
• Maintain ongoing partnerships to generate recurring business.

D. Outreach & Field Marketing

• Conduct outdoor activities to promote services in nearby areas.
• Visit public areas to spread brand awareness confidently.
• Distribute offers, discount cards, festival promotions, and brochures.

E. Community Engagement & Brand Building

• Develop strategies to grow and maintain a strong women’s community.
• Organise monthly campaigns to keep customers active and loyal.
• Participate in local events, exhibitions, and women-focused gatherings.

F. Reporting & Growth Planning

• Prepare weekly and monthly BD reports (sales, leads, outreach activities).
• Coordinate with the Operations Manager for business expansion plans.
• Support new service launches and promotional events.

7. Administration & Financial Management

• Maintain operational reports (daily, weekly, monthly).
• Oversee billing, cash handling, and payment processing.
• Ensure accurate invoicing and proper documentation.
• Coordinate with management on marketing plans and growth initiatives.
• Ensure compliance with safety standards and local regulations.

Job Type: Full-time

Work Location: In person