Business Development Manager

Job Description

We are looking for a results-driven Business Development Manager specializing in Telesales to lead our sales initiatives. The ideal candidate will have a strong background in tele-sales, exceptional communication skills, and a passion for driving business growth. Tasks CRM Strategy and Implementation: Develop and execute CRM strategies to improve client engagement, retention, and satisfaction. Implement and manage CRM software and tools to streamline client interactions and processes. Develop and implement effective telesales strategies to meet and exceed sales targets. Deliver compelling sales pitches and product demonstrations over the phone. Client Relationship Management: Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues. Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business. Marketing and Communication: Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies. Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged. Build rapport and trust with potential clients, understanding their needs and presenting tailored solutions. Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities. Work closely with other departments to ensure seamless coordination and service delivery. Requirements Bachelor’s degree in Business, Marketing, or a related field. Experience in business development or telesales. Proven track record of achieving sales targets and driving revenue growth. Excellent verbal and written communication skills, with the ability to engage and persuade clients over the phone. Strong analytical skills to assess performance metrics and adapt strategies accordingly. Proficiency in CRM software and Microsoft Office Suite. Ability to thrive in a fast-paced, target-driven environment. Show more Show less