Business Development Manager (BDM)

Position Title: Business Development Manager

Reports To: Sales Manager / Head of Sales

Location: Calicut , Govt Cyberpark

Employment Type: Full-time

About the Role

We are seeking a dynamic and results-driven Business Development Manager to join our growing sales team. In this role, you will be responsible for calling qualified leads, presenting our CRM solution, closing deals, and supporting the successful implementation of our platform in client organizations. You will be the bridge between prospect interest and successful customer adoption, playing a critical role in our company's growth.

Key Responsibilities

• Lead Outreach & Qualification: Proactively call inbound and outbound leads to understand their CRM needs, pain points, and business goals. Qualify leads based on fit and potential revenue.
• Product Demonstration: Deliver compelling product demos tailored to each prospect's specific use case, highlighting features and ROI of our CRM solution.
• Sales Closure: Manage the complete sales cycle from initial contact to contract signing. Negotiate terms, address objections, and guide prospects through the buying process.
• Implementation Support: Work closely with implementation and customer success teams to ensure smooth onboarding. Participate in kickoff calls and facilitate a positive customer experience from day one.
• Pipeline Management: Maintain accurate records in our CRM system, track deal progress, and provide regular pipeline updates to management.
• Customer Relationship Building: Establish strong relationships with new clients, understand their success metrics, and serve as their primary point of contact during the sales and early implementation phases.
• Meeting Sales Targets: Consistently achieve or exceed monthly and quarterly sales quotas in terms of both revenue and deal volume.
• Market Feedback: Gather and communicate customer feedback and market insights to help improve our product and sales strategies.

Required Qualifications

• 2-4 years of B2B SaaS sales experience or proven track record in software sales
• Strong communication and presentation skills with the ability to explain technical concepts in business terms
• Demonstrated success in closing deals and meeting sales targets
• Ability to work in a fast-paced, targets-driven environment
• Excellent time management and ability to handle multiple prospects simultaneously
• High school diploma or equivalent (Bachelor's degree preferred)
• Willingness to learn about CRM systems, business processes, and customer industries

Desired Skills & Attributes

• Previous experience selling CRM or related enterprise software
• Familiarity with implementation processes and customer onboarding
• Self-motivated with strong work ethic and resilience to handle rejection
• Analytical mindset with comfort using sales tools and reporting dashboards
• Experience with CRM platforms as a user / sales person
• Ability to build rapport quickly and maintain long-term business relationships

What We Offer

• Competitive base salary + performance-based incentives/commission
• Professional development and training opportunities
• Collaborative and supportive team environment
• Career growth opportunities as the company scales
• Modern tools and technology to support your work

Success Metrics

You will be evaluated based on:

• Monthly and quarterly revenue targets
• Number of deals closed
• Deal average size
• Sales cycle length
• Customer satisfaction during onboarding
• Accuracy of pipeline reporting
• Quality of implementation handoffs

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person