Business Development & Customer Success Manager

Company Description

Spacecon.studio specializes in creating innovative, sustainable, and economical experiential spaces. With over 4 years of expertise and a talented team of 20+ professionals, the company has successfully built over 200,000 square feet of experiential spaces, achieving 90% project retention and exceeding 95% of client expectations. Spacecon operates across three verticals: Real Estate Experiential Spaces, tailored to exclusive sales galleries and real estate experience centers; Container Spaces, offering flexible, mobile, and cost-efficient container-based solutions for homes, offices, and commercial purposes; and Chartered Spaces, providing creative and durable leasing options. Spacecon stands as a trusted partner in delivering exceptional end-to-end space solutions.

Job Title: Business Development & Customer Success Manager

Location: Thane / Mumbai

Experience: 3–5 years

About the Role

Spacecon is looking for a smart, multi-skilled professional who can bring in new clients and manage existing ones across our Experiential, Container, and Chartered Spaces. A mix of sales + client servicing + project coordination.

Key Responsibilities

·      Generate leads and convert them into business opportunities

·      Pitch proposals, negotiate commercials, and close deals

·      Build and maintain strong client relationships

·      Manage onboarding, coordination with design/ops, and project timelines

·      Handle client queries, ensure smooth delivery, and drive renewals & upsells

·      Track basic BD & CS metrics (pipeline, revenue, renewals, satisfaction)

What We’re Looking For

·      3–5 years in BD / Sales / Client Servicing (real estate, co-working, events, interiors, or design-build preferred)

·      Strong communication, presentation & negotiation skills

·      Ability to manage multiple clients and projects

·      Proactive, organised, and relationship-driven

·      Experience working with cross-functional teams

Why Join Us

·      High ownership role in a design-led company

·      Exposure across sales, strategy, and client management

·      Fast-paced, creative, and collaborative environment

·