Business Analyst

Position Summary

Pre-Sales Analysis

Essential Duties and Responsibilities -

• Collaborate with the sales team to understand client needs and objectives.
• Analyze client requirements and propose appropriate web and mobile-based IT solutions.
• Establish and maintain strong relationships with clients, serving as their trusted advisor.
• Prepare and deliver compelling presentations and proposals to potential clients.
  

Post-Sales Analysis

• Collaborate with the client to gather and analyze project requirements.
• Conduct thorough business process analysis to identify areas for improvement.
• Create detailed functional specifications and user stories for development teams.
• Collaborate with development teams to ensure technical feasibility and optimal solution design.
• Provide ongoing support and clarification to the development teams during the implementation phase.
• Prepare BRD, FRD, SRS, UML Diagrams and Wireframes, and perform Feasibility analysis.
• Conduct user acceptance testing (UAT) to ensure the delivered solution meets client expectations.
  

Required Skill Set And Experience

• At least 3-4 years of experience as a Business Analyst in a web and mobile-based IT services company.
• Understanding of eCommerce, On demand service solution, web, and mobile technologies and trends.
• Proficiency in gathering and documenting business requirements in detail.
• Strong analytical and problem-solving skills - comfortable in understanding and breaking client requirements into structured requirements.
• Excellent communication and strong interpersonal skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Hands-on with prototyping tools (Figma, Balsamiq, Whimsical).
• Familiarity with Agile methodologies
• Ability to prepare and deliver client presentations.
• Nice-to-have
• Basic knowledge of GenAI
• SalesForce knowhow is a plus