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Business Analyst

6 - 8 years

0 Lacs

Bengaluru Karnataka India

Posted:7 hours ago| Platform: Linkedin logo

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Skills Required

governance maintenance support itil certification consulting service jira agile scrum kanban auditing training management metrics software sigma certifications recruitment sap powerpoint documentation communication

Work Mode

On-site

Job Type

Full Time

Job Description

Title: Analyst- BAU Governance Location: Bangalore Pre-requisites: Between 6-8 years of experience (overall) in IT (all other experience to be discounted) Must have worked on maintenance and production support environment Should have ITIL Foundation Certification Must have implementation/appraisal experience in CMMI Services Implementation (CMMI V1.2/1.3 Level 5) Should have strong knowledge of ITSM Methodology and relevant consulting experience Must be familiar with ITSM Tools like Remedy on Demand / Service Now/Jira Must be familiar with Agile Methodology (Scrum,Kanban) Should have strong auditing & training skills Should have experience in developing technical guidelines, templates and checklists Should have handled senior management and project reviews Must have handled customer visits and represented quality function Skillsets Required Process Definition, Auditing, implementation & appraisal experience Have strong metrics program management capability (both product and process) Strong knowledge of software metrics, process performance/capability baseline and statistical techniques Certified Scrum Master, 6 sigma or any quality related certifications Exposure to Project Management tools like Microsoft Project, Jira, Red mine Exposure / involvement in process definition and implementation in support areas like General HR, IT Infra/ Tech service, General Administration, Training, Recruitment etc Desirable Exposure to delivery is additional advantage ITIL Intermediate/ITIL Expert Certification Exposure to SAP project delivery Experience in usage of multiple config management tools, share point SOFT SKILLS: Excellent people management and consulting skills Very good skills on creation of training assets in MS Powerpoint Strong with process documentation and aesthetics Very good written, verbal & non-verbal Communication Skills Very good analytical skills Should demonstrate professional assertiveness Self-driven and ability to work independently and interact with project teams Dedicated and responsible individual with a strong commitment to the assigned task Show more Show less

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Sonata Software
Sonata Software
www.sonata-software.com

Information Technology and Services

Bangalore

Approximately 5,000 Employees

45 Jobs

    Key People

  • Satya Kalluri

    CEO

  • Srinivasan H. R.

    Managing Director

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