Business Analyst - Motor Insurance

Position Overview :

Experience :

• 4+ years experience as a Business Analyst, with at least 2+ years in Motor/General Insurance domain
• Experience in digital transformation, process automation, or insurance product launches is an advantage

Qualification :

• BE / BTech / MCA

Primary Responsibilities :

• Gather, analyze, and document business requirements specific to motor insurance products, claims, underwriting, and policy servicing
• Work with product, operations, and IT teams to design and enhance motor insurance workflows, digital platforms, and policy administration systems
• Translate business needs into functional and technical specifications for development teams
• Support product design for new insurance offerings (private car, commercial vehicles, two-wheelers, etc.)
• Identify process gaps, propose improvements, and support automation initiatives
• Conduct impact analysis for system and regulatory changes (e.g., IRDAI guidelines)
• Collaborate with QA/testing teams to define test cases and validate system functionality
• Provide support during UAT (User Acceptance Testing) and ensure timely issue resolution
• Act as a subject matter expert (SME) in Motor Insurance to support projects and stakeholders
• Prepare business process documents, user manuals, and training materials
• Ensure compliance with data, reporting, and regulatory requirements

Required Skills :

• Strong knowledge of Motor Insurance Domain (underwriting, claims, policy issuance, renewals, endorsements, pricing, etc.)
• Experience in requirement gathering, business process mapping, and functional documentation Familiarity with Insurance Systems (Policy Administration Systems, CRM, Claims Management tools)
• Analytical thinking with strong problem-solving skills
• Ability to liaise between business teams, IT, and external vendors
• Strong communication and stakeholder management skills
• Knowledge of Insurance Regulations and IRDAI Guidelines is a plus
• Proficiency in MS Office, Visio, JIRA, or other BA tools.

Location :

• Work from Office (Mumbai)
• Your home location should be Mumbai (Maharashtra, India) City limits (Strictly)