58 Policy Administration Jobs

As a Principal Business Consultant at Infosys Consulting, you will have the opportunity to partner and manage various Insurance clients including Carriers and Brokerage firms. Your role will involve advising clients on strategy, roadmap development, business process improvements, and team management. You will be required to travel and work onsite at client locations as needed. You should have experience in advising commercial lines Carriers and Brokerage clients, leading teams for digital transformation, platform modernization programs, product development, and consulting engagements. Your expertise in areas such as product development, underwriting, claims, digital transformation programs, and project management will be crucial for success in this role. In addition to a Bachelor's degree, an MBA or equivalent advanced degree is preferred. You should have at least 10 years of relevant work experience with 5 years in consulting services. A strategic mindset, leadership abilities, and strong communication skills are essential for effectively engaging with stakeholders, planning, and achieving operational goals. Your responsibilities will include managing complex client delivery programs, building client relationships, developing platform offerings, mentoring team members, and leading innovation initiatives. You will also be expected to travel to client sites regularly and collaborate with resources in a global delivery model. Infosys Consulting offers a dynamic and entrepreneurial environment where you can drive your professional learning and development. You will have the opportunity to work on end-to-end solutions at scale, interact with senior leaders directly, and make a meaningful impact on local communities. Join us in transforming organizations and shaping the future of business with smart and innovative solutions. Please note that this job description may not encompass all responsibilities and activities required of the role. Travel to client sites and participation in firm-building activities will be necessary. Candidates with work authorization in the United States without visa sponsorship are encouraged to apply. The estimated annual compensation range for this role in specific locations is as follows: - New York, NY: $123,500 to $154,500 - Bridgewater, NJ: $123,500 to $154,500 - Chicago, IL: $123,500 to $154,500 At Infosys, we are a global leader in next-generation digital services and consulting, guiding clients through their digital transformation journey with AI-powered solutions and agile digital practices. Join us in shaping the future of business and driving continuous improvement through innovation and expertise.,

Universal Sompo General Insurance Co. Ltd. is a reputable joint venture comprising Indian Bank, Indian Overseas Bank, Karnataka Bank, Dabur Investments, and the global insurer SOMPO. The company is headquartered in Mumbai and has established a strong presence with 181 offices across the nation. It boasts a wide distribution network encompassing Agents, Point of salespersons, Bank Branches, Automobile Dealers, Brokers, Common Service Centres, and Digital Platforms. Universal Sompo is recognized for its advanced technology and offers a comprehensive range of 234 IRDAI-approved products and 1494 Add-on covers. The company maintains an impressive claims settlement ratio of 98.87% and showcases financial robustness through its substantial assets and solvency ratio. This full-time on-site role is situated in Chennai, Salem, Mysore, Trichy, Pondicherry, Bangalore Cochin within the Agency Department - Retail Health division. As part of this role, you will be responsible for managing and supporting the retail health insurance portfolio, cultivating and nurturing relationships with agents and various distribution channels, and meeting sales targets. Additionally, you will oversee policy administration, ensure adherence to company policies, and deliver exceptional customer service by efficiently handling and resolving claims. To excel in this role, you should possess knowledge and experience in insurance product management and retail health insurance. Strong competencies in sales, marketing, and business development are essential, along with proficiency in policy administration, claim handling, and resolution. Effective communication and relationship-building skills are crucial, as is the ability to collaborate within a team and manage multiple stakeholders. Expertise in Agent recruitment is required, and a relevant degree in Business, Finance, Insurance, or a related field is preferred. Prior experience in the insurance industry would be advantageous for this role.,

Designation: Policy Admin -Senior Associate Insurance Operations Experience: 3 to 7 years Location: Pune (Work from Office ) Qualification: Graduate Shift Timings: Night Shift Skill Required: Policy Administration, Policy Issuance, P&C insurance. Job Description: We are seeking a skilled Policy Administrator with experience in the Policy Life Cycle within the U.S. Property and Casualty (P&C) Insurance industry. The ideal candidate will have a strong understanding of policy components such as endorsements, issuance, copay, coinsurance, TIV, deductibles, hazards, and perils, along with excellent analytical skills to address underwriter requests. Relevant work experience in Insurance Policy admin, Property and Casualty Insurance Handling mails and queries Good communication skills verbal & written Practical knowledge on usage of MS Office tool Interested candidates please share your CV to aparna.k-s@allianz.com Disclaimer : At Allianz, we believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We, the Allianz Services India family, welcome all applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life

TechBlocks is a leading global digital product development firm that unifies strategy, design, and technology to provide growth-centric digital product engineering solutions for F500 companies and global brands. Our passion lies in empowering innovators and change-makers throughout the product life cycle by specializing in building customized business apps that enhance efficiency, collaboration, and user experience. Based in Toronto with offices in the U.S. and India, TechBlocks is known for its ability to assist businesses in transforming into digital enterprises through consulting, engineering, and post-go-live, go-to-market services. TechBlocks (TB) is currently seeking an experienced Manager Human Resources to oversee the human resources and people operations functions in Hyderabad, India. The role involves managing recruiting, onboarding, compensation, benefits, employee relations, culture/DEI, performance management, organizational initiatives, internal communications, HR technology, policy administration, retirement plan administration, and compliance. Key Responsibilities: - Develop and implement HR initiatives to support talent and culture. - Promote a people-centric culture aligned with organizational goals. - Streamline recruiting processes and work on inclusive recruitment strategies. - Manage total rewards program including compensation, salaries, bonuses, and benefits. - Support performance management processes and provide training to management. - Oversee recruitment, onboarding, and retention strategies. - Ensure HR programs comply with regulations and recommend improvements. Collaboration with the Director of IT to align staff technology needs and IT goals with organizational strategy is essential. The ideal candidate should possess HR leadership qualities, collaborate effectively across functions, have generalist expertise in HR, international experience, adaptability, and excellent communication skills. Qualifications: - Bachelor's or master's degree in human resource management with a minimum of 10 years of experience. - Experience managing HR and/or operations professionals. - Proficiency in employment law, organizational planning, employee relations, and talent management. - Knowledge of Office365, ATS, HRIS, onboarding, and performance management tools. - Strong writing, communication, follow-through, and attention to detail skills.,

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. Fueled by a commitment to shaping the future, the company's employees exhibit innate curiosity, entrepreneurial agility, and a dedication to creating enduring value for clients. Genpact serves and transforms leading enterprises worldwide, including the Fortune Global 500, leveraging deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Manager P&C Insurance Broker Support Team. As a Manager, you will play a crucial role in guiding the team, streamlining processes, ensuring quality standards, and upholding client satisfaction. Your responsibilities will include optimizing team efficiency, goal achievement, and consistent delivery of high-quality services. This role demands working under stringent deadlines in a high-pressure business environment while fostering teamwork and leading a team of approximately 35 to 50 individuals. A key aspect of this role involves being deeply passionate about the business goals and challenges, and adept at leveraging analytics and technology to address them effectively. **Responsibilities:** - Lead and inspire a team of approximately 35 to 50 individuals to achieve their objectives. - Supervise daily operations to ensure smooth workflow management. - Provide guidance and support to team members for their professional growth and development. - Task allocation based on individual strengths and project requirements, along with conducting regular team meetings to review progress, address challenges, and brainstorm solutions. - Identify areas for process enhancement and implement best practices. Offer continuous coaching and feedback to aid team members in enhancing their performance. - Act as the primary point of contact for clients regarding service delivery. Ensure client expectations are not only met but exceeded, address client concerns promptly, and provide timely resolutions. - Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions, ensuring documentation is regularly updated and accessible to stakeholders. - Foster a positive work environment by promoting teamwork and collaboration. Implement conflict prevention strategies, enhance team cohesion, and address conflicts within the team fairly and promptly. - Ensure all processes comply with regulatory requirements and standard operating procedures (SOPs). Conduct regular audits to ensure compliance. **Qualifications:** **Minimum qualifications:** - Graduation in any stream. - Relevant experience in US P&C insurance lifecycle, encompassing pre-placement, placement, and post-placement activities (e.g., endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections, etc.). - Demonstrate and promote customer focus, collaboration, accountability, initiative, and innovation. - Proficiency in the English language, both written (Email writing) and verbal. - Strong attention to detail, analytical skills, and multitasking abilities. **Preferred qualifications:** - An Insurance Certification would be advantageous. - Ability to think strategically and operationally for the long term. - High customer service orientation. - Excellent written and verbal communication skills. - Proficiency in statistics. - Highly motivated and achievement-oriented. - Previous experience with any Project or GB certification would be beneficial.,

Understanding of Duck Creek Policy Administration including all components (Author, Product Studio, Express, Server, User Admin, TransACT) Development of custom Duck Creek solutions via ManuScript configuration Good Communication skill

Thorough understanding of Duck Creek Policy Administration and/or Billing: including all components (Author, Product Studio, Express, Server, User Admin, TransACT) Ability to work with clients and team members to understand and interpret business requirements Development of custom Duck Creek solutions via ManuScript configuration Assist the project team in the planning and design approaches such that the future capabilities meet the functional and technical strategies of the client.

TechBlocks is currently seeking an experienced Associate Director of HR and People Operations to take charge of the human resources and people operations functions in Hyderabad, India. In this role, you will be responsible for overseeing various aspects such as recruiting, onboarding, compensation, benefits, employee relations, culture/DEI, performance management, organizational initiatives, internal communications related to HR issues, HR technology and other people systems, workforce planning, policy administration, retirement plan administration, and compliance. Your primary responsibilities will include developing, implementing, and driving key HR initiatives across the organization to support talent and culture, promoting a people-centric culture aligned with the organizational mission, vision, and goals, ensuring streamlined recruiting processes aimed at diverse applicant pools, overseeing the total rewards program, supporting performance management processes, managing recruitment and onboarding processes, compliance with local and national regulations, and recommending improvements in policies and programs to the leadership. You will also collaborate with the Director of IT to ensure staff technology needs are met, own, build and execute People & Culture initiatives to drive employee engagement and employer brand, and align staffing strategies with organizational needs, compensation, and business goals. The ideal candidate for this role should have proven experience in setting up a new development center, hiring from 0-200 people, and working for a product engineering company managing 150-500 people. You should possess strong HR leadership skills, be able to collaborate effectively across functions, have generalist expertise in various HR areas, international experience, adaptability, strong communication skills, and relevant qualifications such as a Bachelor's or Master's degree in Human Resource Management and a minimum of 10 years of experience. Additionally, you should have experience managing teams, collaborating with internal constituents, building culture and engagement programs, knowledge in employment law, organizational planning, talent management, and proficiency in various tools including Office365, applicant-tracking systems, HRIS, onboarding, and performance management tools. Excellent writing and communication skills, exceptional attention to detail, and the ability to manage multiple critical initiatives are also essential for this role.,

About the Role : We are looking for Platform Architect /Solution Architect to lead core system modernization and digital transformation initiatives with a specific focus on Ingenium platforms. Roles and Responsibilities: 1.Define target solution architecture for core insurance system modernization and transformation , focused on Ingenium . 2.Work with Business and IT stakeholders in seeking approvals for the proposed architecture 3.Design and architect cost effective solutions and at the same time meeting key business requirements and timelines Key Requirements: 1.12 to 20 years of total IT experience with strong hands on experience in Ingenium system modernization and transformation initiatives . 2.Prior experience as a Solution Architect 3.Excellent stakeholder management skills 4.Experience on Policy admin systems

Diploma/Degree & Experience Bachelors Degree required 3 years Business Analyst or related work experience required 2-3 years of Commercial Property and Casualty insurance experience required Experience with Agile development methodologies Language Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write specifications, analyses and required documentation to clearly and effectively communicate technical issues to a wide variety of audiences both technical and non-technical. Ability to create documentation and user guides for a wide variety of technical and non-technical audiences. Must have excellent verbal and written communication skills and the ability to present to all levels of employees and managers on complex topics. Mathematical Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions related to policy rate making and premium calculations. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to make independent decisions within scope of authority Computer Proficiency with MS Office Suite and Commercial Insurance Policy Administration System and Project Management Tools. Note : Insurance domain experience is must. (Atleast 7-8 years within Insurance domain). Mandatory Competencies BA - BA - Requirement Gathering QA - Attention to detail BA - Project Management Beh - Communication and collaboration Agile - Agile - SCRUM

Your Role Working on varied range of projects ranging from process improvement, agile transformation, business consulting, digital transformation, product development, software implementation Act as a liaison between the business and the development team to ensure that the requirements are met and help the larger IT team (cross functional /cross skilled) to deliver solution that works for client Elicit requirements from varied stakeholder groups and precisely capture business problems, value drivers, and functional/non-functional requirements. Manage end to end business requirement sessions including running the workshops. Own end to end documentation of requirements including version control and required signoff from stakeholder groups Able to link technical solutions with business strategy when working with business partners. Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement. Ensure traceability of requirements from business needs and requirements, through client demos, UAT and scope changes, to final solution. Interact with vendors, designers, architects, and developers to understand limitations, deliver elements of system design, and ensure that business requirements and use cases are handled. Create acceptance criteria and validate those solutions meet business needs through defining and coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Understand and stay abreast of relevant architectures and technologies related to a business area. Research potential solutions and innovative ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Takes initiative for leadership roles. Supports the regional networks through leading activities, presenting topics, and coaching others. Your Profile 6 to 10 years of Experience on Digital Transformation / Process Consulting / Business Consulting / Business Analysis Masters degree in business administration Experience and knowledge of Insurance domain Property & Casualty/Life & Annuity Experience working with insurance clients for delivering solutions catering to business processes e.g. New Business/Policy Administration & Servicing/Billing & Collection/Claims/Distribution Management Understanding of emerging technologies like Cloud, AI, Blockchain and ability to identify relevant use cases for the business Good experience in working in AGILE methodologies. Excellent communication skills (written and verbal). Participation in RFP mapping and submission, Experience of working on GTM strategy, business development activities. Worked on tools like JIRA, Visio, PowerPoint, Excel and Word Critical Thinking & Decision Making Data Interpretation & Analytical skills Leadership in Cross functional team situation What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Location: Mumbai, Pune, Bengaluru & Gurgaon

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Working on varied range of projects ranging from process improvement, agile transformation, business consulting, digital transformation, product development, software implementation Act as a liaison between the business and the development team to ensure that the requirements are met and help the larger IT team (cross functional /cross skilled) to deliver solution that works for client Elicit requirements from varied stakeholder groups and precisely capture business problems, value drivers, and functional/non-functional requirements. Manage end to end business requirement sessions including running the workshops. Own end to end documentation of requirements including version control and required signoff from stakeholder groups Able to link technical solutions with business strategy when working with business partners. Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement. Ensure traceability of requirements from business needs and requirements, through client demos, UAT and scope changes, to final solution. Interact with vendors, designers, architects, and developers to understand limitations, deliver elements of system design, and ensure that business requirements and use cases are handled. Create acceptance criteria and validate those solutions meet business needs through defining and coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Understand and stay abreast of relevant architectures and technologies related to a business area. Research potential solutions and innovative ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Takes initiative for leadership roles. Supports the regional networks through leading activities, presenting topics, and coaching others. Your Profile 6 to 10 years of Experience on Digital Transformation / Process Consulting / Business Consulting / Business Analysis Masters degree in business administration Experience and knowledge of Insurance domain Property & Casualty/Life & Annuity Experience working with insurance clients for delivering solutions catering to business processes e.g. New Business/Policy Administration & Servicing/Billing & Collection/Claims/Distribution Management Understanding of emerging technologies like Cloud, AI, Blockchain and ability to identify relevant use cases for the business Good experience in working in AGILE methodologies. Excellent communication skills (written and verbal). Participation in RFP mapping and submission, Experience of working on GTM strategy, business development activities. Worked on tools like JIRA, Visio, PowerPoint, Excel and Word Critical Thinking & Decision Making Data Interpretation & Analytical skills Leadership in Cross functional team situation What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

At PwC, our team of business application consultants specializes in providing consulting services for various business applications to help clients optimize operational efficiency. As a Guidewire developer at PwC, you will focus on developing and customizing applications using the Guidewire platform, which offers tools for policy administration, claims management, and billing for insurance companies. Your responsibilities will include designing, coding, and testing software solutions tailored to meet the specific needs of insurance organizations. Driven by curiosity, you are a reliable team member who thrives in a fast-paced environment. You will be expected to adapt to working with diverse clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering high-quality work that adds value for clients and contributes to the team's success is essential. As you progress in your career at the firm, you will have the opportunity to build a strong personal brand and explore new pathways for professional development. In this role, you will collaborate with various teams as part of our Managed Services division to help clients implement and operate new capabilities, achieve operational efficiencies, and leverage technology effectively. The Application Evolution Services team focuses on optimizing enterprise applications, driving transformation, and fostering innovation to enhance business performance. By managing and maintaining application ecosystems, we assist clients in maximizing the value of their investments, particularly in the Guidewire Insurance suite of applications. As an Associate at PwC, you will work with a team of problem solvers to address complex business issues from strategy to execution. Key responsibilities include anticipating stakeholder needs, contributing technical expertise, fostering collaboration between people and technology, navigating diverse teams and engagements, upholding ethical standards, managing client interactions, and driving cross-team collaboration. Additionally, the role may involve working on cross competency projects and supporting US-based clients during the Second Shift. To excel in this role, you are expected to demonstrate proficiency in solutioning the Guidewire suite of applications on premises and SaaS, successfully executing complex engagements within the Guidewire product suite, and providing strategic guidance for Application Evolution Services delivery. You should be capable of developing scalable and robust Guidewire solution strategies, facilitating proposal development efforts, supporting clients in improving business processes, and identifying market opportunities for new service offerings. Moreover, your ability to work effectively with global teams, communicate strategically, deliver high-quality solutions, and contribute thought leadership will be crucial for success in this position. Preferred skills and knowledge for this role include deep experience in PolicyCenter, familiarity with Guidewire ClaimCenter, BillingCenter, and ContactManager, proficiency in GOSU, Guidewire Event and Rules Framework, and Guidewire Web Services, expertise in XML & JSON formats, experience with tools like SOAP UI and Postman, and knowledge of devops and build/deployment processes. Minimum qualifications for this position include a Bachelor's degree, 3 to 5 years of relevant experience, and certification in PolicyCenter Configuration ACE and Integration ACE. Successful candidates will possess a learning mindset, strong communication skills, the ability to analyze complex information, commercial awareness, and a commitment to upholding professional standards and ethical conduct.,

As an Assistant Vice President/ Vice President in the P&C Insurance Broker Support Team, you will be a Subject Matter Expert (SME) responsible for driving the growth of the Insurance Service Line. Your primary focus will be on the U.S. P&C insurance markets, particularly commercial lines, while also considering experience in Life and Brokerage. Your key responsibilities will include managing a portfolio of major Genpact insurance broker support products/solutions, co-managing existing Genpact insurance brokerage clients, developing new products and partnerships, and overseeing go-to-market strategies to achieve revenue and sales targets. You will also lead responses to RFPs and business proposals, ensure SLAs are met, maintain client relationships, mentor team members, and support operations delivery across sites. To excel in this role, you should have extensive experience in Insurance operations, strong analytical and decision-making skills, and a thorough understanding of the U.S. P&C insurance ecosystem. Additionally, you should possess a college degree, prior P&L responsibilities, and excellent communication skills. Experience engaging with senior insurance executives, developing go-to-market strategies, and proficiency in MS Office are also essential. Preferred qualifications include domain certification. This position is based in Madurai. If you are a driven professional with a passion for the insurance industry and a track record of success in product management or similar roles, we invite you to apply for this challenging and rewarding position.,

Inviting applications for the role of Assistant Vice President/ Vice President- P&C Insurance Broker Support Team. As a Subject Matter Expert (SME) in this role, you will play a crucial part in the growth of the Insurance Service Line. Your responsibilities will include developing and executing strategies to support our insurance company clients, creating new products and solutions, managing existing products, assisting our sales teams, and overseeing go-to-market strategies. The primary focus will be on the U.S. P&C insurance markets, particularly in commercial lines. Experience in Life and Brokerage sectors would be advantageous for this role. Your key responsibilities will involve managing a portfolio of one or two major Genpact insurance broker support products/solutions, co-managing existing Genpact insurance brokerage clients, developing new products through partnerships, and formulating go-to-market strategies. Additionally, you will be involved in responding to RFPs and business proposals, ensuring SLAs and deliverables are met, maintaining relationships with key client decision-makers, mentoring team members, and leading operations delivery. We are seeking candidates with extensive experience in Insurance operations, strong analytical skills, and a deep understanding of the P&C insurance lifecycle. A thorough knowledge of the U.S. P&C insurance ecosystem, including distribution, brokerage, technology platforms, data sources, and market trends is essential. Qualifications include a college degree, experience engaging with senior-level insurance company executives, proficiency in developing go-to-market strategies, excellent communication skills, and hands-on knowledge of MS Office. Preferred qualifications include domain certification. This position is based in Madurai.,

Job Details Help develop end-to-end General Insurance ERP software. Key Requirement for the Position: Extensive knowledge and experience in Business Analysis. End-to-end knowledge and experience in General Insurance, especially in the area of Automobile, P&C, Liability, Pecuniary, Aviation, Travel, and Health/Medical insurance functions like Quotations, Policies, Premiums, Underwriting, Reinsurance, Claims, Actuarial etc. A very good understanding of processes prevailing in insurance companies for end-to-end insurance ERP software Requirement Gathering & Traceability experience. Functional (Business) Requirements Document (FRD) preparation Experience EXCELLENT inter-personal communication skills in English. User Flow/ Process Flow Charts, Diagrams & Tools knowledge System Study Phase: Responsible for collecting all Business requirements from the insurance company (client) and document the same effectively in Functional Requirements Document (FRD). Perform detailed analysis of existing processes and to ensure that all aspects of the business requirements are understood & mapped. Map and formalize business requirements. Prioritize requirements and negotiate with users so as to keep the user expectations manageable and within the scope of work. Capture details and document these in Functional Requirements Document (FRD) for creating the computerized system. Software Development Phase: Help technical team to create all optimal use cases as per business scenarios and solution to cater transformation and optimization of existing systems and processes. Review various UI and screens so as to ensure that these are as per user needs and expectations. Create test cases and testing scenarios for which testing team must test the developed software. Test the developed software for various test cases to satisfy himself that the developed system is as per user needs and data flow is perfect. UAT Phase: Take complete responsibility for managing User Acceptance Testing (UAT) phase. Act as a bridge between users and technical team so as to evolve a finally workable solution, which is acceptable to users. Go Live Phase: Help the technical team and users, in creation and/or migration of Master Data. Post Implementation Phase: Reviewing Change Requests from users before passing them on to Technical Team. Test the modified software to satisfy that it meets user change request(s). Miscellaneous: Demonstrate and explain software to various prospective insurance companies keeping their business needs in mind. Create process part in business proposals, which are to be submitted to prospective insurance companies. Minimum 8 years experience as Business Analyst. Minimum 6 years experience as Business Analyst in Software Development Company or in Insurance company. Qualification: Graduate/MCA/B.Tech./MBA. Any training and/or specialized courses in Insurance sector would be an advantage. Excellent communication skills in English and excellent inter-personal skills. Past experience in client management. Must have a valid passport. Willing to travel overseas for work, since this position requires travel to insurance company locations for study and discussions during system study phase, and later at the time of User Acceptance Testing (UAT).

Amity Software Limited is in the business of offering Insurance Industry solutions to various insurance companies in the world - both P&C Insurance as well as Life Insurance. For Life Insurance sector projects, we need a team of Business Analysts to help implement our Life Insurance Software solutions - Individual Life Insurance, Group Life Insurance, Annuity & Pensions. Roles and Responsibilities Process Study and Requirement Gathering. Functional (Business) Requirements Document (FRD) preparation. User Flow / Process Flow Charts, Diagrams documentation. Extensive documentation on daily basis. Travel to customer location for long durations Role In System Study Phase: Responsible for collecting all Business requirements from the insurance company (client) and document the same effectively in Functional Requirements Document (FRD). Perform detailed analysis of existing processes and to ensure that all aspects of the business requirements are understood & mapped. Map and formalize business requirements. Prioritize requirements and negotiate with users so as to keep the user expectations manageable and within the scope of work. Capture details and document these in Functional Requirements Document (FRD) for creating the computerized system. Act as a bridge between users and technical team so as to evolve a finally workable solution, which is acceptable to users. Role In Software Development/Customization Phase: Help technical team to create all optimal use cases as per business scenarios and solution to cater transformation and optimization of existing systems and processes. Review various UI and screens so as to ensure that these are as per user needs and expectations. Create test cases and testing scenarios for which testing team must test the developed software. Test the developed software for various test cases to satisfy himself/herself that the developed system is as per user needs and data flow is perfect. Role In UAT Phase: Help the technical team and users, in creation and/or migration of Master Data. Design and conduct User Training Sessions. Design Study material for Training. Take complete responsibility for managing User Acceptance Testing (UAT) phase. Role In Go Live Phase: Uploading cut-off data Ensuring the accuracy of final configuration and Role In Post Implementation Phase: Reviewing Change Requests from users before passing them on to Technical Team. Test the modified software to satisfy that it meets user change request(s). Miscellaneous Responsibilities: Create Pre-sales material. Demonstrate and explain software to various prospects keeping their business needs in mind. Create process part in business proposals, which are to be submitted to prospective Insurance Companies. Requirements for the Position Qualification: Graduate/MCA/B.Tech./MBA. Any training and/or specialized courses in Insurance would be an advantage. Extensive knowledge and experience in Business Analysis. Experience : Minimum 7 years experience as Business Analyst. Past experience in client management. Domain Experience : Minimum 5 years experience as Business Analyst in Life Insurance Software Development Company or in Life Insurance Company. Knowledge of Life Insurance Domain : End-to-end knowledge and experience in Life Insurance Domain, especially in the area of Individual Life Insurance, Group Life Insurance, Pensions & Annuity, Policy Administration, Claims Management etc. A very good understanding of processes prevailing in Life Insurance Companies for end-to-end Life Insurance Processes - Sales & marketing, Policy Administration, Underwriting, Reinsurance, Claims Management, Risk & Audit, Compliances. Communication Skills: Excellent communication skills in written and spoken English . Good inter-personal communication skills. Other Skills : Good personality, Excellent inter-personal skills, Must be a friendly person and certainly not an introvert. International Travel : Must have a valid passport . Willingness to travel overseas for long duration, since this position requires travel to client locations for systems study and discussions during requirements finalization phase, and later at the time of User Acceptance Testing (UAT) and Go Live. Applicants will be requires to go through a written test and interview , as part of our standard recruitment process.

As a Senior Developer at EY, you will play a crucial role in lending Majesco specific toolkit and Domain subject matter expertise throughout the design and development phases of the project. Your responsibilities will include leading development activities end-to-end, such as coordinating, developing, reviewing code, and debugging complex issues. Additionally, you will coordinate the implementation of all types of development activities across client interfaces like Java and Configuration flows. Working closely with Analysts/Customers, you will design, develop, program, and configure changes to maintain complex integration software. You will need to understand and adapt to interface requirements and configuration architecture to meet customer needs and expectations. Creating and changing data-object modeling, customer interface, integrations, and maintaining SOAP/REST based services will be part of your tasks. Operating in an agile environment, you will be required to clearly articulate configuration rationale and participate in design and reviews while leading communication with internal and external stakeholders. Qualifications required for this role include a Bachelor's degree in computer science, engineering, or a related field, or a graduate degree, along with an overall experience range of 3 - 7 years. Hands-on experience with various Majesco toolkits like dev-studio, ICD/ICM, Digital 1st, EDW is a must, with at least 3 years of Majesco Policy/Billing/Claims experience. Experience in UI designs, integrations, working with configuration-driven tools/platforms/framework, and knowledge in Insurance - P&C, particularly in Policy Administration, Billing & Commissions, Claims Management, are essential. It would be beneficial to have experience in developing front end and microservices backend, as well as willingness to travel. As a Staff Developer at EY, your role will involve working and coordinating Majesco toolkit related development activities end-to-end to support various tasks like developing enhancements/Story cards, unit testing, and debugging complex issues. You will collaborate on development activities across client interfaces like Java and Configuration flows, working closely with Analysts/Customers for designing, developing, programming, and configuring changes. Your responsibilities will also include creating/maintaining SOAP/REST based services, adapting to interface requirements and configuration needs, and working in an agile environment while articulating day-to-day tasks, deliverables, and communication on issues and risks. Qualifications for this position include a Bachelor's degree in computer science, engineering, or a related field, or a graduate degree, with an overall minimum experience of 2 - 3 years. Hands-on experience with various Majesco toolkits like dev-studio, ICD/ICM, Digital 1st, EDW is required, along with at least 2 years of Majesco Policy/Billing/Claims experience. Experience in UI designs, integrations, working with configuration-driven tools/platforms/framework, and knowledge in Insurance - P&C, specifically in Policy Administration, Billing & Commissions, Claims Management, are necessary. Having experience in developing front end and microservices backend, as well as willingness to travel, will be advantageous.,

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this goal. We are currently looking for a dynamic individual to join us as an Assistant Manager in Quality Assurance. In this role, you will be responsible for overseeing the quality framework and ensuring the delivery of high-quality services that meet client expectations and regulatory requirements in an Insurance BPO environment. Your key responsibilities will include strategizing, implementing, and managing quality assurance processes, driving continuous improvement, and ensuring compliance with insurance industry standards. As the Assistant Manager, you will lead a team of QA analysts, collaborate with various departments, and work closely with clients to achieve and exceed quality benchmarks. Responsibilities: - Develop, implement, and maintain a Quality Assurance framework tailored to insurance processes. - Ensure compliance with client-specific guidelines, internal quality standards, and regulatory requirements. - Monitor and manage quality metrics to meet and exceed service level agreements (SLAs). - Lead, mentor, and manage the QA team, ensuring their performance aligns with organizational goals. - Conduct regular performance reviews and provide training and development opportunities for QA analysts. - Act as a point of escalation for complex quality or compliance issues. - Oversee audits of customer interactions & policy servicing and identify gaps in service delivery. - Collaborate with operations to streamline processes and reduce errors. - Design and implement quality improvement initiatives to enhance client satisfaction. - Use data-driven insights to drive decision-making and implement best practices. - Develop comprehensive quality dashboards and reports for internal and client review. - Provide actionable insights through trend analysis and root cause investigations. - Ensure all processes comply with insurance regulations, data privacy laws, and industry standards. - Identify and mitigate risks related to quality and compliance breaches. Qualifications: - Bachelor's degree in Business Administration, Insurance, or a related field. - Experience in Quality Assurance, with a managerial role within the Insurance or BPO sector. - Strong knowledge of insurance operations, especially in policy administration. Preferred Skill Set: Technical Skills: - Proficiency in QA tools and quality monitoring systems. - Advanced knowledge of data analytics and reporting tools (Excel, Power BI, etc.). - Familiarity with insurance regulations and compliance standards. Soft Skills: - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Analytical mindset with a focus on continuous improvement. Key Performance Indicators (KPIs): - Improvement in quality scores across processes. - Reduction in error rates and compliance violations. - Timely delivery of quality reports and actionable feedback. - Team performance and retention rates. - Increased client satisfaction (CSAT) and Net Promoter Score (NPS). If you are looking for a challenging yet rewarding opportunity in the field of Quality Assurance, we invite you to be a part of our team as an Assistant Manager. Join us and contribute to shaping the future of quality services in the Insurance BPO sector.,

Role & responsibilities Analyze business requirements related to life insurance products (Term, UL, Whole Life, Annuities) Translate product and process needs into ALIP design specifications Collaborate with actuaries, product owners, and BA teams to map policy configurations Configure ALIP rules, workflows, data models, and user interfaces Implement product definitions, rate tables, riders, billing rules, and underwriting logic Customize ALIP components using Java/Groovy/XML based on business requirements Develop and maintain ALIP integrations with downstream systems (e.g., billing, CRM, claims, document generation) Work with APIs, web services, and middleware (e.g., Mulesoft, Kafka) Support data mapping, migration, and interface validation tasks Design and execute functional, integration, and regression test cases Validate business rules, policy flows, and premium calculations Participate in defect triage and regression planning during ALIP upgrades Participate in end-to-end ALIP deployments and production rollouts Monitor ALIP batch jobs, interfaces, and error logs Support production issue resolution, patch testing, and post-go-live enhancements Preferred candidate profile 5 to 12 years of total IT experience, with at least 3+ years directly on ALIP Hands-on experience in at least one of: Product Configuration, Testing, Data Integration, Implementation, or BA activities Strong understanding of Life Insurance & Annuities products and business processes Experience working on policy admin systems, preferably ALIP Familiarity with XML, Groovy scripting, and ALIP tools/modules Exposure to integration workflows (SOAP/REST APIs, ETL tools, middleware) Understanding of SDLC methodologies Agile or Waterfall Prior experience with ALIP implementation or upgrade projects Knowledge of annuity riders, billing cycles, and underwriting rules Familiarity with tools such as JIRA, HP ALM, Postman, Git Experience collaborating with onsite-offshore delivery models

About the Role: We are seeking an IT Solution Consultant with expertise in insurance and reinsurance technology to act as the main point of contact for clients, providing consultation, implementation, and support for digital insurance solutions. The role requires a mix of insurance domain expertise, technology implementation skills, and client engagement experience. Key Responsibilities: Act as the primary POC for clients, addressing all technology-related queries for insurance solutions. Lead digital transformation projects, including API integrations, SaaS platforms, and process automation. Work closely with underwriters, claims teams, brokers, and product managers to optimize workflows. Drive pre-sales, product demonstrations, and client solutioning for InsurTech products. Collaborate with internal teams to develop customized insurance technology solutions. Ensure compliance with insurance and reinsurance regulatory standards (Lloyds, Solvency II, IFRS 17, etc.) Required Skills & Experience: 5+ years of experience in insurance/reinsurance technology consulting. Expertise in policy administration, underwriting, and claims automation. Strong understanding of API integrations, cloud platforms (AWS, Azure), and SaaS-based InsurTech solutions. Experience with Guidewire, DuckCreek, SICS, TCS BaNCS, or similar platforms. Hands-on with SQL, Power BI, Looker, or other BI tools for data analysis. Excellent communication & stakeholder management skills. Nice to Have: Experience in AI/ML-based insurance automation. Knowledge of RPA tools for process optimization. Exposure to enterprise architecture and system integration.,

As an Assistant Manager in Quality Assurance at Genpact, you will be responsible for overseeing the quality framework to ensure the delivery of high-quality services in the Insurance BPO environment. Your role will involve strategizing, implementing, and managing quality assurance processes, driving continuous improvement, and ensuring compliance with insurance industry standards. You will lead a team of QA analysts, collaborate with various departments, and work closely with clients to achieve and exceed quality benchmarks. Your key responsibilities will include developing, implementing, and maintaining a tailored Quality Assurance framework for insurance processes, ensuring compliance with client-specific guidelines and regulatory requirements, monitoring and managing quality metrics to meet service level agreements, and leading, mentoring, and managing the QA team to align their performance with organizational goals. You will also conduct regular performance reviews, provide training and development opportunities, and act as a point of escalation for complex quality or compliance issues. Moreover, your role will involve overseeing audits of customer interactions and policy servicing, identifying gaps in service delivery, recommending corrective actions, collaborating with operations to streamline processes, and reduce errors. You will design and implement quality improvement initiatives, leverage data-driven insights for decision-making, work closely with senior management to align QA strategies with organizational objectives, and develop comprehensive quality dashboards and reports for internal and client review. To be successful in this role, you are required to have a Bachelor's degree in Business Administration, Insurance, or a related field, along with experience in Quality Assurance, preferably in a managerial role within the Insurance or BPO sector. Strong knowledge of insurance operations, particularly in policy administration, is essential. Proficiency in QA tools, quality monitoring systems, data analytics, reporting tools, and familiarity with insurance regulations and compliance standards are preferred skills. In addition, you should possess strong leadership and team management abilities, excellent communication, stakeholder management skills, an analytical mindset with a focus on continuous improvement. Your performance will be measured based on KPIs such as improvement in quality scores across processes, reduction in error rates and compliance violations, timely delivery of quality reports, team performance, retention rates, and increased client satisfaction scores. If you are looking for a challenging opportunity to drive quality assurance initiatives, collaborate with cross-functional teams, and contribute to client satisfaction in a dynamic environment, this role as an Assistant Manager in Quality Assurance at Genpact might be the perfect fit for you.,

General Shift ,12+ years of hands-on experience in Java development, with 4+ years in project management PMP or Scrum Master certification will be preferred, 10 years business analyst 5+ life insurance LOMA Perks and benefits Shifts :: General Shifts (9AM – 6:15PM)

Join Alpha Torana Shape the Future of Insurance Consulting Alpha Torana is a boutique consulting start-up specializing in innovative solutions primarily for the Insurance industry. We're on the lookout for dynamic professionals to join our growing team as Business Analysts / Senior Business Analysts . Location: Hyderabad / Kolkata (Currently remote; may transition to hybrid/ full-time on-site ) Experience: 4–8 years in Business Analysis Salary: Negotiable based on skills and experience Flexibility: Open to relocation and travel as needed What You’ll Do: Analyze and design solutions across key P&C insurance functions — including Claims , Policy Administration , Multi-national Insurance Programs , and Reinsurance Collaborate with UI/UX designers, architects, developers, and stakeholders to transform concepts into scalable solutions Apply critical thinking and solution-oriented approaches to meet business needs Translate business requirements into clear user stories, use cases, and process models. Support Agile delivery using tools such as JIRA or Azure DevOps Create UML diagrams using tools like Visio , Draw.io , etc. Communicate effectively using strong MS Office and documentation skills Must-Haves: Proven experience in P&C insurance domain Strong analytical, documentation, and communication skills Strong grasp and hands-on experience of business analysis frameworks and Agile methodologies Familiarity with data-driven problem solving , understanding and acumen for analytics and AI , or automation initiatives. A proactive mindset, adaptability in a start-up environment, and a consultative approach Ready to make an impact? Send your resume to hr@alphatorana.com and take the next step in your consulting journey with Alpha Torana.

Greetings!1 Urgent hiring at Jaipur Location - work from office. Having good experience in Life and Health, general insurance. Hands on experience in retail insurance. Ability to calculate the premium and understand the interest schemes and types of insurance. Good with testing Work with multiple stakeholders and ability to write the test cases. Good understanding of SDLC . Regards, Manish Ahirwar 9167376688