37 Policy Administration Jobs

Role: Senior Consultant- Business Analyst Domain: US Life Insurance (Group) Certification: LOMA (Mandatory) Experience-5+Years Location- Bangalore / Hyderabad / Pune / Chennai Key Responsibilities: Gather and analyze business requirements from stakeholders. Work on new product launches , policy migrations , and system implementations . Ensure compliance with US insurance regulations , taxation , and policy servicing rules . Collaborate with technical teams and external systems for policy administration. Must-Have Skills: LOMA certification (mandatory) Strong knowledge of US Life Insurance (Group) domain Experience with at least one Policy Administration System (e.g., Vantage, Ingenium, OIPA, IPAS, ALIP, EXIGEN) Familiarity with compliance and taxation rules in insurance Proficient in requirements gathering , use case creation , and documentation Tools: MS Office , MS Visio Excellent communication and presentation skills Experience working in Agile environments Regards, Infosys BPM Recruitment team

Job Title: Lead Consultant Location: Hyderabad, India (On-site only) Experience: 10-12 years 1. Bachelor's or master's degree in engineering/risk management sciences or foreign equivalent required from an accredited institution 2. At least 10-12 years of experience in the job description below. 3. Must have completed LOMA certification 4. Must have experience in US Insurance domain knowledge on Life or Annuity. 5. Should have experience on new product launch/implementation and/or Conversion and migration Preferred 1. Should have experience on at least one Policy administration system (Vantage/Ingenium/OIPA/IPAS/ALIP/EXIGEN) and exposure to external interfacing systems to administration systems 2. Should have experience on Compliance, Taxation rules and its impact on Policy servicing. 3. Should be well-versed in Requirements Management, Requirements Gathering tools & techniques, Use Cases. Experience in life insurance/annuity new business and conversion projects 4. Knowledge on Life Insurance terminology and calculations for life and annuity product values like cash value, death benefits, compliance values like TAMRA premium, CVAT and GPT values 5. Strong working experience with client actuaries on defining requirements and translating to software engineer for design and development 6. Delivering with near-shore and off-shore teams 7. Your responsibilities would include a. Requirements gathering and creating requirements specification documents and getting signoffs from client b. Proactively contribute to all associated project work streams ensuring appropriate knowledge and information is exchanged to drive successful project outcomes. This includes (but is not limited to) 7702, 7702A, 101f related calculations. c. Analyze and resolve life insurance and annuity policy value, compliance value calculation, and analyzing mismatches (to resolve differences) d. Prioritize various production issues and track them for resolution along with various project team members. e. Independently drive the business meeting with stakeholders for prioritization, work intake, business review and to provide regular feedback on work items. Regards, Infosys BPM Recruitment team

Role & responsibilities Monitor and control all testing activities and tasks within squad(s) Responsible for analysis, design, test procedures and test suites Responsible for timely delivery of different testing automation milestones within squad Identify and mitigate the Risk and Issue Management Coordinate interfacing systems and teams for integration test activities. Manage non functional testing end to end Requirements must have Testing Experience in Life400 is a must Experience working in Agile Scrum environments. Hands on development of automated test scripts Should have experience in implementing BDD approach. Experience of using and implementing a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence, Good knowledge of test methodologies and approaches Good verbal and written communication skills Experience in managing a team of at least 2 or more Experience in financial/Insurance domain for min 2 years is a must.

Role & responsibilities Monitor and control all testing activities and tasks within squad(s) Responsible for analysis, design, test procedures and test suites Responsible for timely delivery of different testing automation milestones within squad Identify and mitigate the Risk and Issue Management Coordinate interfacing systems and teams for integration test activities. Manage non functional testing end to end Requirements must have Testing Experience in Life400 is a must Experience working in Agile Scrum environments. Hands on development of automated test scripts Should have experience in implementing BDD approach. Experience of using and implementing a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence, Good knowledge of test methodologies and approaches Good verbal and written communication skills Experience in managing a team of at least 2 or more Experience in financial/Insurance domain for min 2 years is a must.

AXA XLis looking for talented individuals to support our business across all product lines and geographies. This is an exciting opportunity to be part of a dynamic, global business. Analysts - Policy Management work with Underwriters operating in our international hubs such as New York, Singapore, and London, and supports processing tasks such as Bound, Endorsements, Policy Issuance, etc . DISCOVER your opportunity What will your essential responsibilities include? Directly support AXA XL underwriters / DAMs in Policy Administration. Support issuance of policy documents for the insured. In case of policy non-renewals, send out the conditional / non-renewal policy documents. Issue endorsements in case of any mid-term changes during the policy period. Generate policy numbers for the insured. Renew or decline policies as per the instructions from the underwriters. SHARE your talent Were looking for someone who has these abilities and skills: University graduate with couple of years of ground work experience. Ability to follow defined processes and procedures. Organized, methodical, and ability to perform multiple tasks. Compelling customer-service focus. Ability to prioritize workload. Persuasive communication skills, both verbal and written; fluent in English. Ability to communicate results and technical issues in a professional manner. Influential collaborative skills: the ability to work effectively in a team environment.

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 5-8 years of experience and a strong background in Windows, VMware, and Citrix technologies. Roles and Responsibility Provide technical support and troubleshoot complex issues related to Windows, VMware, and Citrix. Design and implement Citrix applications and desktops from client to server, including Netscaler and Access Gateway. Manage and maintain large-scale enterprise environments with multiple locations. Collaborate with cross-functional teams to deliver high-quality services to clients. Develop and implement best practices for IT service management, focusing on continuous improvement and process optimization. Analyze and resolve complex technical problems using advanced problem-solving skills. Job Requirements Strong knowledge of Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions. Experience with Office 365 user, mailbox, and policy administration. Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V. Familiarity with application delivery platforms such as Citrix and Remote Desktop Services. Excellent written and verbal communication, problem-solving, and analytical skills. Ability to work independently and as part of a team, demonstrating strong judgment, issue management, and problem analysis techniques. A degree or certification in an IT-related field is required; relevant IT-related experience is also acceptable.

Candidates should have a minimum of 10 - 12 years of management experience in a P&C or Specialty Insurance BPO service provider Expert in US P&C Insurance Understanding of end to end Claims handling Tools using in P&C Insurance Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication

Candidates should have a minimum of 2 to 4 years of experience in handling a team in a P&C or Specialty Insurance BPO service provider Must have managed the FNOL & FROI Processes Good Communication Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication

Candidates should have a minimum of 2 to 4 years of experience in handling a team in a P&C or Specialty Insurance BPO service provider Must have managed the FNOL & FROI Processes Good Communication Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication

Candidates should have a minimum of 10 - 12 years of management experience in a P&C or Specialty Insurance BPO service provider Expert in US P&C Insurance Understanding of end to end Claims handling Tools using in P&C Insurance Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication

Role & responsibilities Mandatory Skillset - Property&Casuality ,Policy Admin ,Underwriter Essential Job Functions: 1. Responsible for eliciting, analyzing, and documenting high-level business requirements. 2. Responsible for identifying, evaluating, and recommending potential solution options. 3. Responsible for analyzing the feasibility and cost benefit of potential solution options. 4. Responsible for managing communications between IT and business for assigned work. 5. Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes. 6. Works with internal business groups on process improvement projects designed to improve business results. 7. Provides technical guidance concerning business implications of application development projects. 8. Gathers and analyzes information and supports application issues for a specific business group. 9. Relies on experience and judgment to plan and accomplish goals. 10. Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes. Does this happen now? 11. Participates in software design, prototyping and testing of new or enhanced applications. 12. Works with users and peers in planning, developing, implementing, and supporting new or existing applications. 13. Assists in training users on new or enhanced applications. 14. Supports the planning and execution of User Acceptance Testing (UAT). 15. Anaylse new requests and create user stories

Designation: Expert-Insurance Operations Experience: 4 to 8 years Location: Pune Shift Time: Night Shift Notice Period: Immediate Joiners or 30 days Skills Required: Workers Compensation , Underwriting, Insurance claims, Policy Administration Relevant work experience in Insurance domain. Review policy applications and submissions for accuracy, completeness, and compliance. Analyze underwriter critiques (Crits) and provide timely responses or corrections as needed. Process and issue endorsements and policy changes as per client and underwriter instructions. Review and process Workers Compensation policies, including new business, renewals, and endorsements. Validate payroll and classification data to ensure proper rating and premium calculations. Communicate with brokers/agents to gather or clarify required information. Monitor claims-related updates and adjust coverage information accordingly. Ensure adherence to regulatory and internal standards during endorsement processing. Practical knowledge on usage of MS Office tool. Must hold a graduation in any streams. Interested candidates please share your CV to aparna.k-s@allianz.com Disclaimer: At Allianz, we believe in a diverse and inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India family, welcome all applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Mumbai/ flex office. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ALIP Product Configuration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills: Must to have Actuarial skills Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills: Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 7 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Mumbai office. Qualification 15 years full time education

About this role: Wells Fargo is seeking a Senior Business Execution Consultant. This role is responsible for supporting Wells Fargos Regional Chief Risk Office, Corporate & Investment Banking for the Americas in managing, maintaining, and monitoring the policies, procedures and associated reference documents owned by the RCRO to ensure they remain fit for purpose and are understood by impacted stakeholders. In this role, you will: Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business Work independently to make recommendations for support function by providing support and leadership Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience Collaborate and consult with team leaders in developing project plans, policies and procedures Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Manage the end-to-end policy administration/publication process using Wells Fargos standard policy governance system and tools for all RCRO Americas and International owned policies, procedures and associated reference documents (Policy Documents). Act as the primary policy contact point and subject matter expert to support the RCRO and regional risk type leads on all matters related to policy administration, review and publication. Drive consultations with a diverse group of stakeholders across business, risk and functional teams to obtain inputs, comprehensively review and prepare for approval all Policy Documents, and agree implementation actions where appropriate. Develop and coordinate appropriate communications strategies to facilitate understanding and adoption of any enhanced, retired and newly introduced Policy Documents across the Americas and International Regions. Monitor the RCRO policy portfolio to ensure all Policy Documents adhere to Wells Fargos policy management procedures including minimum review cycles, appropriate stakeholder review, and sufficient policy compliance monitoring. Review existing Policy Documents and look for opportunities to enhance, streamline and clarify items to facilitate understanding, reduce duplication and create efficiencies 4+ years of overall experience Experience reviewing and interpreting policies and procedures to provide guidance and clarification. Familiarity with corporate risk management frameworks and procedures. Experience writing process guides, policies or procedures and tracking adherence to these documents. Review and interpret multiple documents and complex ideas, transforming them into simple, easy to understand language Enterprise risk experience with a financial services company Excellent verbal, written, and interpersonal communication skills Strong organizational, multi-tasking, and prioritizing skills Strong attention to detail Experience with corporate and regulatory governance activities, reporting and standards Familiarity with system-based documentation procedures

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 12 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualifications 15 years full time education

Purpose: This position is a revenue generating position: converts authorized products into actual programs (revenue), by influencing customers to attend intercultural training programs. This position works closely with Customers, other Program Consultants, Program Specialists, Intercultural coaches (Suppliers), Management and International Assignments Consultants as applicable. Your Role & Accountabilities : Major Duties and Responsibilities Provide single point of coordination for intercultural service delivery, including client authorizations, participant intake, input in customization of program, scheduling and logistics Influence customer and eligible family members as to the benefits of intercultural training (sell) Identify the best matched Intercultural Coach for each program based on customer need Convert authorizations into actual programs and maintain a mandated utilization rate or higher Secure Cartus Intercultural & Language Solutions position as provider of choice through exceptional customer service Demonstrate knowledge of Intercultural & Language Solutions products and services in all interactions with customer and clients Maintain data integrity by updating ATLAS and the Digital Learning System for each assigned file Fully know and understand client-specific policies and counsel customers accordingly Communicate, as needed, client-specific policies and procedures within Intercultural & Language Solutions Maintain all pertinent records and ad hoc reports for management review and decision-making Present and deliver special projects such as new hire training within Cartus Develop and implement account-specific plans and strategies to achieve revenue, volume and profit goals Identify and communicate cross-selling opportunities for Intercultural & Language Solutions products and services to amplify revenue possibilities Participate in client meetings as required Coordination Teamwork Maintain good communication and relationships with colleagues in the Intercultural department and colleagues in other departments Give feedback on systems and processes and suggest changes where appropriate Develop and maintain relationships with internal/external resource people (Intercultural Coaches, IACs, Program Specialists, ILS Directors, Language Team, and Client Services Managers) How You Succeed : Our winning behaviors represent how we succeed and what we believe in, they shape our culture, and enable our employees and business to continuously thrive. Always aspire to role model these. Obsess about Growth : focus every day on making a big impact and accelerating growth Relentlessly Focus on Talent: be the reason we attract and keep phenomenal people Always Find a Better Way : explore and embrace what is possible Achieve Exceptional Results : take decisive action and deliver on your commitments Who You Are : Initiative and critical thinking skills Strong problem solving / analytical ability Soft skills: Sales skills, Interpersonal/Influencing skills Commitment to excellence in customer service, internal and external Excellent time management and organizational skills Ability to work as a part of a virtual team Ability to multi-task and prioritize Global mindset and cultural sensitivity Detail-oriented, Accuracy, reliability, dependability Self-directed Experience working and communicating in a professional environment Impeccable communication skills written and verbal Experience You Need : Intercultural, International, Business, Linguistics studies preferred Sales experience Minimum 2 years work experience in service environment Speak and write at least one foreign language 1-3 years international living experience is critical. Proficiency in database and spreadsheet manipulation Proficiency in internet searches Proficient Microsoft Suite Strong teamwork mindset

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Product Configurator, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ALIP Product Configuration, Product Development Management, and ALIP Development to deliver impactful data-driven solutions. Roles & Responsibilities: Requirement Analysis, Design, build, and configure applications to meet business process and application requirements using ALIP Product Configuration. Collaborate with cross-functional teams to develop and deploy ALIP Development solutions. Manage product development using Product Development Management methodologies. Ensure the quality and integrity of the application by conducting detailed analysis and testing. Professional & Technical Skills: Must To Have Skills:Life Insurance or Annuity background. ALIP Product Configuration, Product Development Management, ALIP Development. Good To Have Skills:Experience with Java, SQL, and Agile methodologies, JIRA, RTM, LOMA Certification. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) processes. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 12 years of experience in Product Configuration in any insurance policy administration system. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bengaluru/ Mumbai/ flex office. Qualifications 15 years full time education

Job Title - Senior Technical Business Analyst Socotra Contract 4 months Location – Pune/Hybrid Relevant experience - 6 – 8 Years Domain - Insurance Job Description: We are seeking a highly skilled Senior Technical Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain, specifically in the UK and US markets. The ideal candidate should have a strong understanding of Policy Administration Systems and experience working with RiskWorks and Socotra. A Socotra certification and exposure to Trade Credit insurance would be an added advantage. Mandatory – Technical BA who have worked on Socotra platforms and Trade Credit insurance for Policy administration, Work extensively with Policy Administration Systems Key Responsibilities: Act as a liaison between business stakeholders and technical teams to translate business requirements into functional and technical specifications. Analyze and document business processes, workflows, and system functionalities within Property and Casualty insurance, with a focus on UK and US markets. Work extensively with Policy Administration Systems, ensuring alignment with business needs. Collaborate with teams working on RiskWorks and Socotra, providing expertise in system implementation and integration. Lead requirement-gathering sessions, stakeholder interviews, and user story documentation. Ensure system enhancements and new implementations align with regulatory and compliance requirements. Conduct impact analysis, feasibility studies, and gap analysis for existing and new solutions. Support testing teams in defining test cases and validating system functionality. Provide training and knowledge transfer to business users on system functionalities. Required Skills & Qualifications: 6-8 years of experience as a Business Analyst in Property and Casualty insurance (UK & US markets). Hands-on experience in working with Policy Administration Systems. Experience working on RiskWorks and Socotra. Socotra certification is a plus. Knowledge of Trade Credit insurance is an added advantage. Strong understanding of insurance business workflows, underwriting, claims, and policy servicing. Experience in Agile/Scrum methodologies and working in a collaborative team environment. Excellent analytical, problem-solving, and communication skills. Proficiency in writing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories. Experience working with API integrations and system migrations is a plus.

Job Title - Senior Technical Business Analyst Contract 4 months Location Pune/Hybrid Relevant experience - 6 8 Years Domain - Insurance Job Description: We are seeking a highly skilled Senior Technical Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain, specifically in the UK and US markets. The ideal candidate should have a strong understanding of Policy Administration Systems and experience working with RiskWorks and Socotra. A Socotra certification and exposure to Trade Credit insurance would be an added advantage. Mandatory Technical BA who have worked on Socotra platforms and Trade Credit insurance for Policy administration, Work extensively with Policy Administration Systems Key Responsibilities: Act as a liaison between business stakeholders and technical teams to translate business requirements into functional and technical specifications. Analyze and document business processes, workflows, and system functionalities within Property and Casualty insurance, with a focus on UK and US markets. Work extensively with Policy Administration Systems, ensuring alignment with business needs. Collaborate with teams working on RiskWorks and Socotra, providing expertise in system implementation and integration. Lead requirement-gathering sessions, stakeholder interviews, and user story documentation. Ensure system enhancements and new implementations align with regulatory and compliance requirements. Conduct impact analysis, feasibility studies, and gap analysis for existing and new solutions. Support testing teams in defining test cases and validating system functionality. Provide training and knowledge transfer to business users on system functionalities. Required Skills & Qualifications: 6-8 years of experience as a Business Analyst in Property and Casualty insurance (UK & US markets). Hands-on experience in working with Policy Administration Systems. Experience working on RiskWorks and Socotra. Socotra certification is a plus. Knowledge of Trade Credit insurance is an added advantage. Strong understanding of insurance business workflows, underwriting, claims, and policy servicing. Experience in Agile/Scrum methodologies and working in a collaborative team environment. Excellent analytical, problem-solving, and communication skills. Proficiency in writing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories. Experience working with API integrations and system migrations is a plus.

This is an exciting opportunity to be part of a dynamic, global business. Analysts - Policy Management work with Underwriters operating in our international hubs such as New York, Singapore and London and support processing tasks such as Bound, Endorsements, and Policy Issuance etc. DISCOVER your opportunity What will your essential responsibilities include? Directly support AXA XL underwriters / DAMs in Policy administration. Support issuance of policy documents for the insured. In case of policy non-renewals, send out the conditional / non-renewal policy documents. Issue endorsements in case of any mid-term changes during the policy period. Generate policy numbers for the insured. Renew or decline policies as per the instructions from the underwriters. Required Skills and Abilities: University graduate with relevant work experience. Experience in insurance, P&C insurance. Ability to follow defined processes and procedures. Organized, methodical, ability to perform multiple tasks. Compelling customer-service focus. Ability to prioritize workload. Desired Skills and Abilities: Persuasive communication skills, both verbal and written; fluent in English. Ability to communicate results and technical issues in a professional manner. Influential collaborative skills: ability to work effectively in a team environment.

DISCOVER your opportunity What will your essential responsibilities include? Directly support AXA XL underwriters / DAMs in Policy administration Support issuance of policy documents for the insured In case of policy non-renewals, send out the conditional / non-renewal policy documents Issue endorsements in case of any mid-term changes during the policy period Generate policy numbers for the insured Renew or decline policies as per the instructions from the underwriters SHARE your talent Were looking for someone who has these abilities and skills: University graduate with couple of years of ground work experience Ability to follow defined processes and procedures Organized, methodical, ability to perform multiple tasks Compelling customer-service focus Ability to prioritize workload Persuasive communication skills, both verbal and written; German, French Ability to communicate results and technical issues in a professional manner Influential collaborative skills; ability to work effectively in a team environment

Role Overview: We are seeking a dedicated and skilled Production Support Analyst to join our team. In this role, you will provide critical support for our Policy Administration System that runs on the IBM i platform. You will be responsible for monitoring, maintaining, and troubleshooting incidents, requests and changes required by the production support team ensuring smooth and efficient operations, particularly during overnight batch processes. The role involves working in an AGILE environment and collaborating with teams across the globe. Key Responsibilities : Provide technical support for the Policy Administration System on the IBM i platform. Monitor overnight batch processes, ensuring timely and accurate completion (on a rotational basis). Troubleshoot and resolve system issues, minimizing downtime and impact on business operations. Perform root cause analysis and implement corrective actions to prevent recurrence of issues. Collaborate with cross-functional teams across different geographical locations to resolve complex technical problems. Support one week in every three for overnight batch monitoring, and additional coverage as required for holidays and other scheduling needs. Ability to work as part of a shift rota. (This may include occasional weekend work for big projects) Utilize SQL and RPG for system maintenance, enhancements, and issue resolution. Create and maintain documentation for processes, procedures, and problem resolutions. Participate in system upgrades, patches, and other maintenance activities. Communicate effectively with stakeholders, providing updates and status reports as necessary. Use Jira for issue tracking and project management. Use ServiceNow for incident management, change management, and service request fulfilment. Work within an AGILE framework, participating in sprint planning, daily stand-ups, and retrospectives. Qualifications/Knowledge of: Proven experience in a production support role, preferably within a healthcare or insurance environment. Strong knowledge and experience with IBM i (AS/400) platform. Proficiency in SQL and RPG is highly desirable. Experience with Jira and ServiceNow for issue tracking and service management. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a global team. Strong communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Flexibility to support overnight batches on a rotational basis and provide additional coverage as needed (essential). Experience working in an AGILE environment. Ability to read/speak English. Preferred Qualifications: Experience with policy administration systems. (preferred, but not essential) Familiarity with ITIL or other IT service management frameworks. Prior experience in the healthcare or insurance industry. (preferred, but not essential)

DISCOVER your opportunity Supporting managers from higher reporting lines by lead ing directly teams that provide services to a variety of stakeholders and acting as the primary point of contact from an operational and process perspective. DISCOVER your opportunity What will your essential responsibilities include? Managing a team of colleagues , motivating and develop ing t hem , work ing on employee development effectively. Managing teams workload and capacity. General reporting capabilities including control of the portfolios if needed. Overseeing process flow between parties involved (i.e. UW, brokers, CC, MO, other ESS teams etc.). Supervising agreed performance metrics. Proactive problem-solving to balance and manage client/broker expectations with internal service standards . Build ing effective relations with stakeholders (MO/UW) to timely resolve escalated transactions and support ing in improving performance . Acting as c ross-functional liaison to ensure excellent level of collaboration. Organiz ing team in an effective manner and ensur ing succession planning. Conducting 1:1s and regular team meetings for responsible span and concluding with final performance discussion. Getting actively involved in hiring as and when required. Organizing and coordinating quality checks. Preparing training plans for team members, both: new joiners and regular employees. Ensur ing documentation of processes is always up to date . Getting involved in production as and when required. Getting involved in planning and working with managers to align the transition and ensuring seamless execution of this transition. Participating in projects within the domain and Ins Ops and always looking for improvement opportunities , along with overseeing CI target completion progress. You will report to Senior Manager, Policy Management. SHARE your talent Were looking for someone who has these abilities and skills: Required Skills and Abilities: External candidate with relevant years of proven managerial experience. Internal candidate with relevant years of AXA XL experience, including quasi-managerial assignments. Ability to manage the teams with little supervision. Excellent written and verbal communication skills. Good knowledge of policy management tools and procedures. Good stakeholder management, prioritization and planning skills. Desired Skills and Abilities: Any knowledge of Specialty/Property/Casualty and commercial Insurance will be an added value.