Business Analyst / IT Business Analyst - LOS/ Lending/Fintech

Role Brief:

In this role, the employee will serve as the Single Point of Contact (SPOC) for clients using Hotfoot's software solutions. They will act as a liaison between the client team and the delivery team, facilitating communication and understanding. The employee is expected to gain knowledge in three key areas: Software Development Lifecycle (with a focus on Business Analysis), the Lending Domain, and the Product (Platform). They will work closely with both internal and external stakeholders to provide solutions to the clients business needs, enhancing the delivery process and overall client experience.

Role & responsibilities:

• To coordinate between the stakeholders - Internal and External and ensure timely closure of open points and information is available for Delivery teams.
• To conduct JAD/Requirements gathering sessions and perform details documentation -requirement tracker, minutes of Meeting, Open Points
• To provide regular and pre-active status updates to the Management on current andfuture sprints
• To follow the agile process in full spirit
• To create required documentation - Epic/ Story/ FSD
• To conduct show & tell sessions with customer for deliveries
• To conduct daily scrum calls and standy calls with client and internal team to follow upon open points and bring to logical closure
• To highlight dependencies and high risk items to Project team

Preferred candidate profile

• Strong knowledge of Banking & Financial Services, preferably in lending and Loan Origination Systems.
• Experience in Agile methodologies for software development and project management.
• Ability to Elicitate requirements and perform detailed documentation Clear and precise communication of complex technical concepts to non-technical
• stakeholders, both verbally and in writing.
• Technical Knowledge on components on Software development
• Technical Knowledge of Integrations/APIs
• Sprint Planning and Delivery Tracking