Business Analyst - Call Center

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Join our Team

GoDaddy is a data-driven company dedicated to empowering entrepreneurs worldwide. We are currently seeking a skilled and motivated Senior Sales Enablement Business Analyst to join our team. In this role, you will play a pivotal role in driving our company's growth through data-driven insights and strategic recommendations. You will collaborate closely with leaders from various teams, including operations, product, and marketing. Your ability to extract actionable insights and communicate data-driven stories will be essential to our success. Reporting directly to the Director of Sales Enablement, you will have a focus on sales enablement analytics, contributing to the achievement of sales targets, supporting dashboard and tool development along with the generation of data-driven insights. Your role will involve collaborating with multi-functional teams, influencing decision-making, and translating data into strategic actions!

What you'll get to do...

• Collaborate with the Director of Sales Enablement to leverage data assets and uncover actionable insights that contribute to sales growth
• Build end-to-end reporting solutions from diverse data structures and sources, owning the design, development, and implementation
• Build dynamic analytic dashboards that provide easy-to-consume reporting, offering partners a comprehensive understanding of their business and related sales drivers
• Conduct data analysis on sales, marketing, and customer success data to identify trends, patterns, insights, and areas for improvement within sales workflows to improve efficiency and effectiveness
• Apply your expertise in data analysis to communicate findings through compelling analytic storylines that align with business logic
• Support sales development planning by collecting analytic requirements, answering business questions, and making recommendations based on data evidence
• Work independently within the team to make critical data-driven decisions that drive business improvement and optimization

Your experience should include...

• 3+ years of experience in analytics with 1+ years in manipulating and transforming large datasets
• Proficiency in SQL for data discovery, aggregation, and extraction, as well as automating analytic data processes using tools like Python and R a plus
• Proficiency with business intelligence tools, such as Tableau, for data visualization, analysis, and implementing comprehensive reporting solutions, including dynamic dashboards and end-to-end reporting systems providing actionable insights to business partners
• Proficiency in Microsoft Office suite, including advanced proficiency in Excel (statistical and worksheet functions)
• Superb communication skills, both written and verbal, for presenting data-driven insights, influencing decision-making, conveying concise data stories, and translating business goals into actionable development plans through data analysis and insights

You might also have...

• A Bachelor's degree in Finance, Economics, Business, or a related field

We've got your back...

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us...

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.