Business Analyst

Job Description

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education We are seeking a detail-oriented and communicative Business Analyst (CL9) to support our client’s Data Subject Rights (DSR) Fulfillment efforts. This role is crucial in ensuring that DSR requests are accurately processed within SLA timelines using platforms like OneTrust. The candidate will work closely with application teams, data owners, and privacy stakeholders to gather, validate, and compile data subject access and deletion requests. Strong communication and data-handling skills are key to success in this role. Key Responsibilities: Process and track DSR Fulfillment requests accurately and within client-defined SLAs. Utilize OneTrust to compile DSR access reports, manage data deletion tasks, and track request statuses. Engage with application and data teams to retrieve required information from legacy systems and ensure full DSR compliance. Communicate effectively with internal stakeholders and external clients to provide updates, clarify data requests, and resolve any discrepancies. Maintain detailed documentation of requests, responses, and process workflows. Ensure compliance with data privacy regulations such as GDPR, CCPA, etc. Support reporting and analytics on DSR activities; familiarity with Power BI is a plus. Write and maintain clear, structured documentation for internal use and audit purposes. Required Skills and Qualifications: 4–6 years of experience as a Business Analyst, preferably in a data privacy or regulatory compliance context. Hands-on experience with OneTrust for managing DSR access and delete requests. Proficiency in SQL for querying databases and validating data. Strong attention to detail and a high degree of accuracy in data handling and reporting. Excellent written and verbal communication skills, with experience in client-facing roles. Ability to collaborate with cross-functional teams including data owners, privacy teams, and application SMEs. Preferred Qualifications: Working knowledge of Power BI or similar data visualization/reporting tools. Understanding of data privacy laws such as GDPR, CCPA, and how they apply to DSR processes. Experience working in offshore delivery environments with global stakeholders. 15 years full time education